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Re: reporting an issue in debian based OS

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On Saturday, 24-08-2024 at 22:55 b.mc6 wrote:
> I have an issue to report but don't know how to go about it. Here is the issue-
> 
> Hello,
> There seems to be some issues with the 'ThinkPad USB-C Dock Gen 2' and some operating systems that are based on Debian. I am not sure if this is the correct place to let a developer know but I have tried using the 'ThinkPad USB-C Dock Gen 2' with both Linux Mint and MXLinux and had the same issues with both. As they are both based on Debian I thought the issue should be raised here. Issues are-
> 
> - Ethernet connection through the dock runs slow and then turns on and off.
> 
> - Hdmi connection through the dock gives colour issues on screen, everything is darker than normal.
> 
> There is more details about the issue on the linux mint forum here-
> https://forums.linuxmint.com/viewtopic.php?t=411140
> 
> but there is no real solution.
> I believed in time the issue might be solved with kernal updates but the dock remains broken for some Linux users.Thanks.

Hi there.

Apologies for replying with out any useful information.

In the work place I had used docking stations for dual monitors, networks, to virtual desktops, and they seemed to work great.

So at home I tried to use a StarTech USB-C docking station with my Debian laptop. I had stability (connection like) issues where the network would not remain connected, cutting in and out. I think there were monitor issues too. I tested the docking station on a  Windows 11 PC of similar brand and model, same issues kept happening.  I concluded that the pain was not worth it, and stopped using docking  stations. If I had more money, I would try other brands, but doubting whether I would get success, I decided not to pursue the issue further. 

I would be curious how many people in this email list are using docking stations with 100% reliability and success (and then what brand these the working ones are)?

I hope you get to find a working solution.

After researching the 'ThinkPad USB-C Dock Gen 2' online, I see that other people also report issues. Since the number of reports I found were few, I guess other people have success with the device?

https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T-series-Laptops/Ethernet-keeps-disconnecting-ThinkPad-USB-C-Dock-Gen-2-Type-40AS-T14-Gen-1/m-p/5149453
Ethernet keeps disconnecting - ThinkPad USB-C Dock Gen 2 - Type 40AS & T14 Gen 1 

https://forums.lenovo.com/t5/ThinkBook-Laptops/ThinkPad-USB-C-Dock-Gen2-No-Video-Output/m-p/5161102

https://arstechnica.com/civis/threads/why-wont-this-usb-c-dock-work-with-my-home-pc.1489913/

https://support.lenovo.com/au/en/solutions/ht510459-dock-guidelines-and-troubleshooting

All the best with finding a resolution,

George.

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Thread

reporting an issue in debian based OS "b.mc6" <b.mc6@protonmail.com> - 2024-08-24 15:20 +0200
  Re: reporting an issue in debian based OS "Andrew M.A. Cater" <amacater@einval.com> - 2024-08-24 16:10 +0200
  Re: reporting an issue in debian based OS "Thomas Schmitt" <scdbackup@gmx.net> - 2024-08-24 16:20 +0200
  Re: reporting an issue in debian based OS George at Clug <Clug@goproject.info> - 2024-08-25 01:00 +0200
    Re: reporting an issue in debian based OS "b.mc6" <b.mc6@protonmail.com> - 2024-08-25 01:40 +0200
  Re: reporting an issue in debian based OS Ryan Nowakowski <tubaman@fattuba.com> - 2024-08-26 16:30 +0200

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