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Bug#915008: firmware-iwlwifi: latest firmware broken for Intel AC9560

Started byMaarten <maarten.dirkse@gmail.com>
First post2018-11-29 13:40 +0100
Last post2021-03-14 16:30 +0100
Articles 4 — 3 participants

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  Bug#915008: firmware-iwlwifi: latest firmware broken for Intel AC9560 Maarten <maarten.dirkse@gmail.com> - 2018-11-29 13:40 +0100
    Bug#915008:  Maarten <maarten.dirkse@gmail.com> - 2018-11-29 21:30 +0100
    Bug#915008: I've seen a similar problem and managed to work around it. John Hughes <john.hughes@calva.com> - 2020-07-29 13:00 +0200
    Bug#915008: marked as done (firmware-iwlwifi: latest firmware  broken for Intel AC9560) "Debian Bug Tracking System" <owner@bugs.debian.org> - 2021-03-14 16:30 +0100

#62593 — Bug#915008: firmware-iwlwifi: latest firmware broken for Intel AC9560

FromMaarten <maarten.dirkse@gmail.com>
Date2018-11-29 13:40 +0100
SubjectBug#915008: firmware-iwlwifi: latest firmware broken for Intel AC9560
Message-ID<wZtLQ-22W-7@gated-at.bofh.it>
Package: firmware-iwlwifi
Version: 20180825+dfsg-1
Severity: important
Tags: upstream

Dear Maintainer,
   * What led up to the situation?
   -> Upgrade of the firmware package
   * What exactly did you do (or not do) that was effective (or
     ineffective)?
   -> Downgrading firmware seems ineffective

journalctl -f output:

Nov 29 13:26:39 kernel: Intel(R) Wireless WiFi driver for Linux
Nov 29 13:26:39 kernel: Copyright(c) 2003- 2015 Intel Corporation
Nov 29 13:26:39 kernel: iwlwifi 0000:00:14.3: firmware: direct-loading firmware
iwlwifi-9000-pu-b0-jf-b0-38.ucode
Nov 29 13:26:39 kernel: iwlwifi 0000:00:14.3: loaded firmware version
38.c0e03d94.0 op_mode iwlmvm
Nov 29 13:26:39 kernel: iwlwifi 0000:00:14.3: Detected Intel(R) Dual Band
Wireless AC 9560, REV=0x318
Nov 29 13:26:39 kernel: iwlwifi 0000:00:14.3: Microcode SW error detected.
Restarting 0x0.
Nov 29 13:26:39 kernel: iwlwifi 0000:00:14.3: Not valid error log pointer
0x00000000 for Init uCode
Nov 29 13:26:39 kernel: iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x3, CPU2
Status: 0x240f
Nov 29 13:26:39 kernel: iwlwifi 0000:00:14.3: Failed to start INIT ucode: -5
Nov 29 13:26:39 kernel: iwlwifi 0000:00:14.3: Failed to run INIT ucode: -5



-- System Information:
Debian Release: buster/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: amd64 (x86_64)

Kernel: Linux 4.18.0-2-amd64 (SMP w/12 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8 (charmap=UTF-8), LANGUAGE=en_US:en (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

firmware-iwlwifi depends on no packages.

firmware-iwlwifi recommends no packages.

Versions of packages firmware-iwlwifi suggests:
ii  initramfs-tools  0.132

-- no debconf information

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#62596 — Bug#915008:

FromMaarten <maarten.dirkse@gmail.com>
Date2018-11-29 21:30 +0100
SubjectBug#915008:
Message-ID<wZB6G-6Fm-9@gated-at.bofh.it>
In reply to#62593

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see also: https://bugzilla.kernel.org/show_bug.cgi?id=201813

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#67643 — Bug#915008: I've seen a similar problem and managed to work around it.

FromJohn Hughes <john.hughes@calva.com>
Date2020-07-29 13:00 +0200
SubjectBug#915008: I've seen a similar problem and managed to work around it.
Message-ID<AxRYt-79Y-1@gated-at.bofh.it>
In reply to#62593

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(Disclaimer, don't know if it's exactly the same problem).

On one of our DELL Lattitude 5400 laptops the wifi stopped working, giving:

Jul 27 22:00:04 oceanic kernel: [  141.298350] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
Jul 27 22:00:04 oceanic kernel: [  141.323938] iwlwifi 0000:00:14.3: firmware: direct-loading firmware iwlwifi-9000-pu-b0-jf-b0-38.ucode
Jul 27 22:00:04 oceanic kernel: [  141.324553] iwlwifi 0000:00:14.3: loaded firmware version 38.755cfdd8.0 op_mode iwlmvm
Jul 27 22:00:04 oceanic kernel: [  141.403707] iwlwifi 0000:00:14.3: Detected Intel(R) Dual Band Wireless AC 9560, REV=0x318
Jul 27 22:00:04 oceanic kernel: [  141.646515] iwlwifi 0000:00:14.3: Microcode SW error detected. Restarting 0x0.
Jul 27 22:00:04 oceanic kernel: [  141.646524] iwlwifi 0000:00:14.3: Not valid error log pointer 0x00000000 for Init uCode
Jul 27 22:00:04 oceanic kernel: [  141.646566] iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x3, CPU2 Status: 0x2475
Jul 27 22:00:04 oceanic kernel: [  141.646569] iwlwifi 0000:00:14.3: Failed to start INIT ucode: -5
Jul 27 22:00:04 oceanic kernel: [  141.658825] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -5

I tried updating firmware-iwlwifi to 20190717-2~bpo10+1, no change

I upgraded to kernel 5.6.14-2~bpo10+1, and hence 
9000-pu-b0-jf-b0-46.ucode which gave more output but still didn't work:

Jul 29 11:52:21 oceanic kernel: [   12.133630] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
Jul 29 11:52:21 oceanic kernel: [   12.150217] iwlwifi 0000:00:14.3: firmware: direct-loading firmware iwlwifi-9000-pu-b0-jf-b0-46.ucode
Jul 29 11:52:21 oceanic kernel: [   12.150233] iwlwifi 0000:00:14.3: Found debug destination: EXTERNAL_DRAM
Jul 29 11:52:21 oceanic kernel: [   12.150234] iwlwifi 0000:00:14.3: Found debug configuration: 0
Jul 29 11:52:21 oceanic kernel: [   12.150622] iwlwifi 0000:00:14.3: loaded firmware version 46.a41adfe7.0 9000-pu-b0-jf-b0-46.ucode op_mode iwlmvm
Jul 29 11:52:21 oceanic kernel: [   12.233985] iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9560 160MHz, REV=0x318
Jul 29 11:52:21 oceanic kernel: [   12.241362] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM
Jul 29 11:52:21 oceanic kernel: [   12.241616] iwlwifi 0000:00:14.3: Allocated 0x00400000 bytes for firmware monitor.
Jul 29 11:52:21 oceanic kernel: [   12.274019] iwlwifi 0000:00:14.3: Microcode SW error detected. Restarting 0x0.
Jul 29 11:52:21 oceanic kernel: [   12.274025] iwlwifi 0000:00:14.3: Not valid error log pointer 0x00000000 for Init uCode
Jul 29 11:52:21 oceanic kernel: [   12.274042] iwlwifi 0000:00:14.3: Fseq Registers:
Jul 29 11:52:21 oceanic kernel: [   12.274050] iwlwifi 0000:00:14.3: 0xE8680755 | FSEQ_ERROR_CODE
Jul 29 11:52:21 oceanic kernel: [   12.274059] iwlwifi 0000:00:14.3: 0x00000000 | FSEQ_TOP_INIT_VERSION
Jul 29 11:52:21 oceanic kernel: [   12.274067] iwlwifi 0000:00:14.3: 0x304500C4 | FSEQ_CNVIO_INIT_VERSION
Jul 29 11:52:21 oceanic kernel: [   12.274075] iwlwifi 0000:00:14.3: 0x0000A384 | FSEQ_OTP_VERSION
Jul 29 11:52:21 oceanic kernel: [   12.274084] iwlwifi 0000:00:14.3: 0x8F6E77E5 | FSEQ_TOP_CONTENT_VERSION
Jul 29 11:52:21 oceanic kernel: [   12.274092] iwlwifi 0000:00:14.3: 0xC5F6D9EF | FSEQ_ALIVE_TOKEN
Jul 29 11:52:21 oceanic kernel: [   12.274100] iwlwifi 0000:00:14.3: 0x08234C18 | FSEQ_CNVI_ID
Jul 29 11:52:21 oceanic kernel: [   12.274109] iwlwifi 0000:00:14.3: 0xBCDE7DBF | FSEQ_CNVR_ID
Jul 29 11:52:21 oceanic kernel: [   12.274117] iwlwifi 0000:00:14.3: 0x01000100 | CNVI_AUX_MISC_CHIP
Jul 29 11:52:21 oceanic kernel: [   12.274128] iwlwifi 0000:00:14.3: 0x01300202 | CNVR_AUX_MISC_CHIP
Jul 29 11:52:21 oceanic kernel: [   12.274138] iwlwifi 0000:00:14.3: 0x0000485B | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
Jul 29 11:52:21 oceanic kernel: [   12.274179] iwlwifi 0000:00:14.3: 0xA5A5A5A2 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
Jul 29 11:52:21 oceanic kernel: [   12.274224] iwlwifi 0000:00:14.3: SecBoot CPU1 Status: 0x3, CPU2 Status: 0x2386
Jul 29 11:52:21 oceanic kernel: [   12.274227] iwlwifi 0000:00:14.3: Failed to start INIT ucode: -5
Jul 29 11:52:21 oceanic kernel: [   12.274229] iwlwifi 0000:00:14.3: Collecting data: trigger 16 fired.
Jul 29 11:52:21 oceanic kernel: [   12.522663] iwlwifi 0000:00:14.3: Firmware not running - cannot dump error
Jul 29 11:52:21 oceanic kernel: [   12.534415] iwlwifi 0000:00:14.3: Failed to run INIT ucode: -5

In desperation I booted into windows to see if the wifi worked there, 
and it did.

Then I rebooted Debian and the wifi now works.

Jul 29 12:13:09 oceanic kernel: [   15.067344] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
Jul 29 12:13:09 oceanic kernel: [   15.072020] iwlwifi 0000:00:14.3: firmware: direct-loading firmware iwlwifi-9000-pu-b0-jf-b0-46.ucode
Jul 29 12:13:09 oceanic kernel: [   15.072039] iwlwifi 0000:00:14.3: Found debug destination: EXTERNAL_DRAM
Jul 29 12:13:09 oceanic kernel: [   15.072039] iwlwifi 0000:00:14.3: Found debug configuration: 0
Jul 29 12:13:09 oceanic kernel: [   15.072269] iwlwifi 0000:00:14.3: loaded firmware version 46.a41adfe7.0 9000-pu-b0-jf-b0-46.ucode op_mode iwlmvm
Jul 29 12:13:09 oceanic kernel: [   15.226922] iwlwifi 0000:00:14.3: Detected Intel(R) Wireless-AC 9560 160MHz, REV=0x318
Jul 29 12:13:09 oceanic kernel: [   15.235063] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM
Jul 29 12:13:09 oceanic kernel: [   15.235387] iwlwifi 0000:00:14.3: Allocated 0x00400000 bytes for firmware monitor.
Jul 29 12:13:09 oceanic kernel: [   15.280681] iwlwifi 0000:00:14.3: base HW address: ac:67:5d:2d:e3:ee
Jul 29 12:13:09 oceanic kernel: [   15.518852] iwlwifi 0000:00:14.3 wlo1: renamed from wlan0
Jul 29 12:13:10 oceanic kernel: [   15.859594] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM
Jul 29 12:13:10 oceanic kernel: [   15.974940] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM
Jul 29 12:13:10 oceanic kernel: [   16.039011] iwlwifi 0000:00:14.3: FW already configured (0) - re-configuring
Jul 29 12:13:10 oceanic kernel: [   16.078459] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM
Jul 29 12:13:10 oceanic kernel: [   16.207940] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM
Jul 29 12:13:10 oceanic kernel: [   16.275045] iwlwifi 0000:00:14.3: FW already configured (0) - re-configuring

It is possible that this problem was caused by the laptop battery 
running completely flat, and the Linux driver or firmware missing some 
initialisation step.

-- 

*John HUGHES*
Directeur technique
*CalvaEDI*
An Esker Company
58/A rue du Dessous des Berges, 75013 Paris
Tel. : (+33) 1 4313 3131
Fax : (+33) 1 4313 3139

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#69810 — Bug#915008: marked as done (firmware-iwlwifi: latest firmware broken for Intel AC9560)

From"Debian Bug Tracking System" <owner@bugs.debian.org>
Date2021-03-14 16:30 +0100
SubjectBug#915008: marked as done (firmware-iwlwifi: latest firmware broken for Intel AC9560)
Message-ID<BSAQO-2KJ-5@gated-at.bofh.it>
In reply to#62593

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Your message dated Sun, 14 Mar 2021 16:19:35 +0100
with message-id <YE4ph2IVUpV2grmg@photino.stro.at>
and subject line Re:  firmware-iwlwifi: latest firmware broken for Intel AC9560
has caused the Debian Bug report #915008,
regarding firmware-iwlwifi: latest firmware broken for Intel AC9560
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
915008: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=915008
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems

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