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Bug#983255: firmware-realtek: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2

Started byAlois Schlögl <alois.schloegl@gmail.com>
First post2021-02-21 16:50 +0100
Last post2021-03-16 18:40 +0100
Articles 4 — 3 participants

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  Bug#983255: firmware-realtek: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2 Alois Schlögl <alois.schloegl@gmail.com> - 2021-02-21 16:50 +0100
    Bug#983255: firmware-realtek: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2 maximilian attems <maks@stro.at> - 2021-02-23 09:30 +0100
      Bug#983255: firmware-realtek: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2 maximilian attems <maks@stro.at> - 2021-03-14 09:30 +0100
    Bug#983255: marked as done (firmware-realtek: Direct firmware  load for rtw88/rtw8821c_fw.bin failed with error -2) "Debian Bug Tracking System" <owner@bugs.debian.org> - 2021-03-16 18:40 +0100

#69592 — Bug#983255: firmware-realtek: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2

FromAlois Schlögl <alois.schloegl@gmail.com>
Date2021-02-21 16:50 +0100
SubjectBug#983255: firmware-realtek: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2
Message-ID<BKZ9D-Af-1@gated-at.bofh.it>
Package: firmware-realtek
Version: 20210208-1
Severity: normal

Dear Maintainer,

*** Reporter, please consider answering these questions, where appropriate ***

   * What led up to the situation?

security update, on linux backports kernel (upgrade from 5.9 to 5.10) 

   * What exactly did you do (or not do) that was effective (or
     ineffective)?

apt update && apt upgrade && reboot 

   * What was the outcome of this action?

wlan adapter was not available after reboot

dmesg has these lines: 
lspci | grep -i wire
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter

dmesg contains these lines: 

[    4.938468] rtw_8821ce 0000:02:00.0: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2
[    4.938472] rtw_8821ce 0000:02:00.0: failed to request firmware
[    4.938543] rtw_8821ce 0000:02:00.0: failed to load firmware
[    4.938571] rtw_8821ce 0000:02:00.0: failed to setup chip efuse info
[    4.938599] rtw_8821ce 0000:02:00.0: failed to setup chip information
[    4.939514] rtw_8821ce: probe of 0000:02:00.0 failed with error -22

tried to install also latest firmware-realtek from unstable 
ii  firmware-realtek                        20210208-1                          all          Binary firmware for Realtek wired/wifi/BT adapters
but this did also not change anything. 


   * What outcome did you expect instead?

wlan working as before. 


*** End of the template - remove these template lines ***


-- System Information:
Debian Release: 10.8
  APT prefers stable
  APT policy: (990, 'stable'), (500, 'stable-updates')
Architecture: amd64 (x86_64)

Kernel: Linux 5.10.0-0.bpo.3-amd64 (SMP w/4 CPU cores)
Kernel taint flags: TAINT_WARN
Locale: LANG=de_AT.UTF-8, LC_CTYPE=de_AT.UTF-8 (charmap=UTF-8), LANGUAGE=de_AT:de (charmap=UTF-8)
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

firmware-realtek depends on no packages.

firmware-realtek recommends no packages.

Versions of packages firmware-realtek suggests:
ii  initramfs-tools  0.133+deb10u1

-- no debconf information

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#69604

Frommaximilian attems <maks@stro.at>
Date2021-02-23 09:30 +0100
Message-ID<BLBeW-7eN-5@gated-at.bofh.it>
In reply to#69592

[Multipart message — attachments visible in raw view] — view raw

> lspci | grep -i wire
> 02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter
> 
> dmesg contains these lines: 
> 
> [    4.938468] rtw_8821ce 0000:02:00.0: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2
> [    4.938472] rtw_8821ce 0000:02:00.0: failed to request firmware
> [    4.938543] rtw_8821ce 0000:02:00.0: failed to load firmware
> [    4.938571] rtw_8821ce 0000:02:00.0: failed to setup chip efuse info
> [    4.938599] rtw_8821ce 0000:02:00.0: failed to setup chip information
> [    4.939514] rtw_8821ce: probe of 0000:02:00.0 failed with error -22
> 
> tried to install also latest firmware-realtek from unstable 
> ii  firmware-realtek                        20210208-1                          all          Binary firmware for Realtek wired/wifi/BT adapters
> but this did also not change anything. 

there is a newer version of this firmware v9.9.5 in the upstream repository,
could you test commit 80cb579614ee576ae74e650fa0b43d9f7c212039
in linux-firmware git:
https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git

It only says "Refine firmware to improve performance." so if it still
does not work upstream realtek should be informed.
 
 
>    * What outcome did you expect instead?
> 
> wlan working as before. 
> 
> 

Thank you for your report.

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#69808

Frommaximilian attems <maks@stro.at>
Date2021-03-14 09:30 +0100
Message-ID<BSuil-7jw-1@gated-at.bofh.it>
In reply to#69604
tags 983255 moreinfo
stop

On Tue, Feb 23, 2021 at 09:20:30AM +0100, maximilian attems wrote:
> > lspci | grep -i wire
> > 02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter
> > 
> > dmesg contains these lines: 
> > 
> > [    4.938468] rtw_8821ce 0000:02:00.0: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2
> > [    4.938472] rtw_8821ce 0000:02:00.0: failed to request firmware
> > [    4.938543] rtw_8821ce 0000:02:00.0: failed to load firmware
> > [    4.938571] rtw_8821ce 0000:02:00.0: failed to setup chip efuse info
> > [    4.938599] rtw_8821ce 0000:02:00.0: failed to setup chip information
> > [    4.939514] rtw_8821ce: probe of 0000:02:00.0 failed with error -22
> > 
> > tried to install also latest firmware-realtek from unstable 
> > ii  firmware-realtek                        20210208-1                          all          Binary firmware for Realtek wired/wifi/BT adapters
> > but this did also not change anything. 
> 
> there is a newer version of this firmware v9.9.5 in the upstream repository,
> could you test commit 80cb579614ee576ae74e650fa0b43d9f7c212039
> in linux-firmware git:
> https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git
 
Have you tried the newer firmware?

-- 
maks

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#69827 — Bug#983255: marked as done (firmware-realtek: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2)

From"Debian Bug Tracking System" <owner@bugs.debian.org>
Date2021-03-16 18:40 +0100
SubjectBug#983255: marked as done (firmware-realtek: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2)
Message-ID<BTlPH-5Ny-9@gated-at.bofh.it>
In reply to#69592

[Multipart message — attachments visible in raw view] — view raw

Your message dated Tue, 16 Mar 2021 17:34:56 +0000
with message-id <E1lMDaq-000IrM-Ff@fasolo.debian.org>
and subject line Bug#983255: fixed in firmware-nonfree 20210315-1~exp1
has caused the Debian Bug report #983255,
regarding firmware-realtek: Direct firmware load for rtw88/rtw8821c_fw.bin failed with error -2
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
983255: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=983255
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems

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