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Groups > linux.debian.bugs.dist > #1171149 > unrolled thread
| Started by | Andreas Matthus <matthus@nexgo.de> |
|---|---|
| First post | 2023-10-08 14:10 +0200 |
| Last post | 2023-10-10 14:00 +0200 |
| Articles | 3 — 1 participant |
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Bug#1053669: thunderbird: primary password not ask on startup - only in safe-mode it works Andreas Matthus <matthus@nexgo.de> - 2023-10-08 14:10 +0200
Bug#1053669: thunderbird: primary password not ask on startup - only in safe-mode it works Andreas Matthus <matthus@nexgo.de> - 2023-10-09 20:20 +0200
Bug#1053669: thunderbird: primary password not ask on startup - only in safe-mode it works Andreas Matthus <matthus@nexgo.de> - 2023-10-10 14:00 +0200
| From | Andreas Matthus <matthus@nexgo.de> |
|---|---|
| Date | 2023-10-08 14:10 +0200 |
| Subject | Bug#1053669: thunderbird: primary password not ask on startup - only in safe-mode it works |
| Message-ID | <HmALD-enRZ-3@gated-at.bofh.it> |
Package: thunderbird Version: 1:115.3.1-1~deb12u1 Severity: important Dear Maintainer, after upgrade to 115.3.1-1~deb12u1 from 102 I have problems by starting thunderbird: It ask not for primary password but the passwords for all accounts and calenders. No stored passwords found and not stored private certificates. All accounts and old mails are seen. Restart thunderbird shows he same behavior. Disable all plugins the same. Start in safe-mode an "continue in Troubleshoot Mode" show the question for primary password first and all works fine (only I can't set the language). Next start I need this way too. Start in normal mode have the problems above every time. with regards -- System Information: Debian Release: 12.1 APT prefers stable-updates APT policy: (500, 'stable-updates'), (500, 'stable-security'), (500, 'stable') Architecture: amd64 (x86_64) Kernel: Linux 6.1.0-12-amd64 (SMP w/12 CPU threads; PREEMPT) Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8), LANGUAGE not set Shell: /bin/sh linked to /usr/bin/dash Init: systemd (via /run/systemd/system) LSM: AppArmor: enabled Versions of packages thunderbird depends on: ii debianutils 5.7-0.4 ii fontconfig 2.14.1-4 ii kdialog 4:22.12.3-1 ii libasound2 1.2.8-1+b1 ii libatk1.0-0 2.46.0-5 ii libc6 2.36-9+deb12u3 ii libcairo-gobject2 1.16.0-7 ii libcairo2 1.16.0-7 ii libdbus-1-3 1.14.8-2~deb12u1 ii libdbus-glib-1-2 0.112-3 ii libevent-2.1-7 2.1.12-stable-8 ii libffi8 3.4.4-1 ii libfontconfig1 2.14.1-4 ii libfreetype6 2.12.1+dfsg-5 ii libgcc-s1 12.2.0-14 ii libgdk-pixbuf-2.0-0 2.42.10+dfsg-1+b1 ii libglib2.0-0 2.74.6-2 ii libgtk-3-0 3.24.37-2 ii libnspr4 2:4.35-1 ii libnss3 2:3.87.1-1 ii libotr5 4.1.1-5 ii libpango-1.0-0 1.50.12+ds-1 ii libstdc++6 12.2.0-14 ii libvpx7 1.12.0-1+deb12u2 ii libx11-6 2:1.8.4-2+deb12u2 ii libx11-xcb1 2:1.8.4-2+deb12u2 ii libxcb-shm0 1.15-1 ii libxcb1 1.15-1 ii libxext6 2:1.3.4-1+b1 ii libxrandr2 2:1.5.2-2+b1 ii psmisc 23.6-1 ii x11-utils 7.7+5 ii zenity 3.44.0-1 ii zlib1g 1:1.2.13.dfsg-1 Versions of packages thunderbird recommends: ii hunspell-de-at [hunspell-dictionary] 20161207-11 ii hunspell-de-ch [hunspell-dictionary] 20161207-11 ii hunspell-de-de [hunspell-dictionary] 20161207-11 ii hunspell-en-us [hunspell-dictionary] 1:2020.12.07-2 Versions of packages thunderbird suggests: ii apparmor 3.0.8-3 ii fonts-lyx 2.3.7-1 ii libgssapi-krb5-2 1.20.1-2 -- Configuration Files: /etc/apparmor.d/usr.bin.thunderbird changed [not included] -- debconf-show failed
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| From | Andreas Matthus <matthus@nexgo.de> |
|---|---|
| Date | 2023-10-09 20:20 +0200 |
| Message-ID | <Hn31f-eHi5-3@gated-at.bofh.it> |
| In reply to | #1171149 |
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Hallo Carsten, thank you for your answer. Unfortunately deleting and/or change primary password give no success. On javaconsole I see a difference: ---snipp encrypted-openpgp-passphrase.txt corruption fixed. Corrupted file moved to /home/andreas/.thunderbird/ys2evdnt.default/encrypted-openpgp-passphrase.txt.corrupt masterpass.jsm:200:19 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsISecretDecoderRing.encryptString] _ensurePasswordCreatedAndCached chrome://openpgp/content/modules/masterpass.jsm:269 RNP.jsm:465:15 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:199 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:199 ---snipp Every time I start without --safe-mode encrypted-openpgp-passphrase.txt renamed to encrypted-openpgp-passphrase.txt-1.corrupt, encrypted-openpgp-passphrase.txt-2.corrupt and so on. All extensions I deleted an purged thunderbird-l10n-de, but just the same result. with regards On 09.10.23 12:10, Carsten Schoenert wrote: > Hi, > > Am 08.10.23 um 13:57 schrieb Andreas Matthus: >> Dear Maintainer, >> >> after upgrade to 115.3.1-1~deb12u1 from 102 I have problems by starting >> thunderbird: It ask not for primary password but the passwords for >> all accounts >> and calenders. No stored passwords found and not stored private >> certificates. >> All accounts and old mails are seen. >> Restart thunderbird shows he same behavior. Disable all plugins the >> same. >> >> Start in safe-mode an "continue in Troubleshoot Mode" show the >> question for >> primary password first and all works fine (only I can't set the >> language). Next >> start I need this way too. Start in normal mode have the problems >> above every >> time. > > you have tried these steps? > > https://wiki.debian.org/Thunderbird#Bug_Reporting_.2F_Issues > > Is it possible to just edit the master password? > Means cleaning out the old one and setting a new afterwards? > > That's what I read about it while looking for similar cases. >
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| From | Andreas Matthus <matthus@nexgo.de> |
|---|---|
| Date | 2023-10-10 14:00 +0200 |
| Message-ID | <Hnjz3-eRsk-11@gated-at.bofh.it> |
| In reply to | #1171149 |
Hallo Carsten, I tried all you wrote without success. If cert9.db and logins.json removed all password-entries and so on must reenter (you warn for that) but by reenter none lines added in saved passwords. O.K. I must work and moved the old profile to a virtual machine and begin with a blank profile on the problem-machine. So I recreate all mailboxes, calendars, certificates step by step by coping settings and passwords from the virtual machine. The gpg-keys I must import from a third machine. Now I can work again. On the third machine with a similar setup the upgrade from 102 to 115 make no problems. So I can't say what is the causal effect and we can close the bug. with regards Am 09.10.23 um 21:27 schrieb Carsten Schoenert: > Hello Andreas, > > On 10/9/23 20:02, Andreas Matthus wrote: >> Hallo Carsten, >> >> thank you for your answer. >> Unfortunately deleting and/or change primary password give no success. >> >> On javaconsole I see a difference: >> ---snipp >> encrypted-openpgp-passphrase.txt corruption fixed. Corrupted file >> moved to >> /home/andreas/.thunderbird/ys2evdnt.default/encrypted-openpgp-passphrase.txt.corrupt >> masterpass.jsm:200:19 >> NS_ERROR_FAILURE: Component returned failure code: 0x80004005 >> (NS_ERROR_FAILURE) [nsISecretDecoderRing.encryptString] >> _ensurePasswordCreatedAndCached >> chrome://openpgp/content/modules/masterpass.jsm:269 >> RNP.jsm:465:15 >> NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:199 >> NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:199 >> ---snipp >> >> Every time I start without --safe-mode >> encrypted-openpgp-passphrase.txt renamed to >> encrypted-openpgp-passphrase.txt-1.corrupt, >> encrypted-openpgp-passphrase.txt-2.corrupt and so on. >> >> All extensions I deleted an purged thunderbird-l10n-de, but just the >> same result. > > you can try to stop Thunderbird, backup the file key4.db from your > profile folder, than remove that file and restart Thunderbird. > > Thunderbird will create a new file and you should be able to set again > a new master password. > Other possible corrupted files are cert9.db and logins.json. > If you remove these files you need to re-add all the passwords and > certificates that were used! So be careful. > > It's long ago but we did have similar bug report in the past there > deleting the key4.db was the solution. But you > > As always, please make a backup of your profile folder before doing > any modification within the profile folder. >
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