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Bug#1058806: HP EliteBook 860 G9 (4C148AV)

Started byPaul van der Vlis <paul@vandervlis.nl>
First post2023-12-16 20:30 +0100
Last post2023-12-18 12:40 +0100
Articles 10 — 4 participants

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  Bug#1058806: HP EliteBook 860 G9 (4C148AV) Paul van der Vlis <paul@vandervlis.nl> - 2023-12-16 20:30 +0100
    Bug#1058806: HP EliteBook 860 G9 (4C148AV) Pascal Hambourg <pascal@plouf.fr.eu.org> - 2023-12-16 22:30 +0100
      Bug#1058806: HP EliteBook 860 G9 (4C148AV) Paul van der Vlis <paul@vandervlis.nl> - 2023-12-17 00:00 +0100
        Bug#1058806: HP EliteBook 860 G9 (4C148AV) Pascal Hambourg <pascal@plouf.fr.eu.org> - 2023-12-17 00:20 +0100
      Bug#1058806: HP EliteBook 860 G9 (4C148AV) Diederik de Haas <didi.debian@cknow.org> - 2023-12-17 00:20 +0100
    Bug#1058806: HP EliteBook 860 G9 (4C148AV) Pascal Hambourg <pascal@plouf.fr.eu.org> - 2023-12-17 22:40 +0100
      Bug#1058806: HP EliteBook 860 G9 (4C148AV) Paul van der Vlis <paul@vandervlis.nl> - 2023-12-17 23:10 +0100
        Bug#1058806: HP EliteBook 860 G9 (4C148AV) Pascal Hambourg <pascal@plouf.fr.eu.org> - 2023-12-17 23:30 +0100
          Bug#1058806: HP EliteBook 860 G9 (4C148AV) Paul van der Vlis <paul@vandervlis.nl> - 2023-12-18 10:00 +0100
    Bug#1058806: HP EliteBook 860 G9 (4C148AV) Bjørn Mork <bjorn@mork.no> - 2023-12-18 12:40 +0100

#1178938 — Bug#1058806: HP EliteBook 860 G9 (4C148AV)

FromPaul van der Vlis <paul@vandervlis.nl>
Date2023-12-16 20:30 +0100
SubjectBug#1058806: HP EliteBook 860 G9 (4C148AV)
Message-ID<HLIwh-e2bx-13@gated-at.bofh.it>
Package: installation-reports
(Pakket: installation-reports)

Boot method: USB-stick
Image version: Debian 12.4
Date: December 16 2023
Machine: HP EliteBook 860 G9 (4C148AV)
Processor: i5-1245u   12th generation
Memory: 16GB
Output of lspci -knn (or lspci -nn):

Base System Installation Checklist:
[O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it
([O] = OK, [E] = Fout (geef hieronder wat toelichting), [ ] = niet 
geprobeerd)

Initial boot (aanvankelijke opstart):                 [0]
Detect network card (herkennen netwerkkaart           [E]
Configure network (netwerkconfiguratie):              [0]
Detect media (media herkennen):                       [0]
Load installer modules (installatiemodules laden):    [0]
Detect hard drives (herkennen harde schijven):        [0]
Partition hard drives (indelen harde schijven):       [0]
Install base system (basissysteem installeren):       [0]
Clock/timezone setup (instellen klok/tijdzone):       [0]
User/password setup (gebruiker/wachtwoord instellen): [0]
Install tasks (taken installeren):                    [0]
Install boot loader (bootloader installeren):         [0]
Overall install (de globale installatie):             [0]

Comments/Problems:
I needed an USB dongle to get network. After installation I did use a 
backport-kernel to get the wifi working. Maybe this could be corrected 
for Debian 12.5 of 12.6.

lspci
00:00.0 Host bridge: Intel Corporation Device 4601 (rev 04)
00:02.0 VGA compatible controller: Intel Corporation Alder Lake-UP3 GT2 
[UHD Graphics] (rev 0c)
00:04.0 Signal processing controller: Intel Corporation Alder Lake 
Innovation Platform Framework Processor Participant (rev 04)
00:06.0 PCI bridge: Intel Corporation 12th Gen Core Processor PCI 
Express x4 Controller #0 (rev 04)
00:06.2 PCI bridge: Intel Corporation 12th Gen Core Processor PCI 
Express x4 Controller #2 (rev 04)
00:07.0 PCI bridge: Intel Corporation Alder Lake-P Thunderbolt 4 PCI 
Express Root Port #0 (rev 04)
00:07.2 PCI bridge: Intel Corporation Alder Lake-P Thunderbolt 4 PCI 
Express Root Port #2 (rev 04)
00:08.0 System peripheral: Intel Corporation 12th Gen Core Processor 
Gaussian & Neural Accelerator (rev 04)
00:0a.0 Signal processing controller: Intel Corporation Platform 
Monitoring Technology (rev 01)
00:0d.0 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 USB 
Controller (rev 04)
00:0d.2 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 NHI 
#0 (rev 04)
00:0d.3 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 NHI 
#1 (rev 04)
00:12.0 Serial controller: Intel Corporation Alder Lake-P Integrated 
Sensor Hub (rev 01)
00:14.0 USB controller: Intel Corporation Alder Lake PCH USB 3.2 xHCI 
Host Controller (rev 01)
00:14.2 RAM memory: Intel Corporation Alder Lake PCH Shared SRAM (rev 01)
00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi WiFi 
(rev 01)
00:15.0 Serial bus controller: Intel Corporation Alder Lake PCH Serial 
IO I2C Controller #0 (rev 01)
00:16.0 Communication controller: Intel Corporation Alder Lake PCH HECI 
Controller (rev 01)
00:16.3 Serial controller: Intel Corporation Alder Lake AMT SOL 
Redirection (rev 01)
00:1c.0 PCI bridge: Intel Corporation Alder Lake PCH-P PCI Express Root 
Port #9 (rev 01)
00:1e.0 Communication controller: Intel Corporation Alder Lake PCH UART 
#0 (rev 01)
00:1e.2 Serial bus controller: Intel Corporation Alder Lake SPI 
Controller (rev 01)
00:1f.0 ISA bridge: Intel Corporation Alder Lake PCH eSPI Controller 
(rev 01)
00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P 
High Definition Audio Controller (rev 01)
00:1f.4 SMBus: Intel Corporation Alder Lake PCH-P SMBus Host Controller 
(rev 01)
00:1f.5 Serial bus controller: Intel Corporation Alder Lake-P PCH SPI 
Controller (rev 01)
02:00.0 Non-Volatile memory controller: Sandisk Corp WD Green SN350 NVMe 
SSD 1 TB (DRAM-less)
57:00.0 Wireless controller [0d40]: Intel Corporation XMM7560 LTE 
Advanced Pro Modem (rev 01)
00:00.0 Host bridge: Intel Corporation Device 4601 (rev 04)
00:02.0 VGA compatible controller: Intel Corporation Alder Lake-UP3 GT2 
[UHD Graphics] (rev 0c)
00:04.0 Signal processing controller: Intel Corporation Alder Lake 
Innovation Platform Framework Processor Participant (rev 04)
00:06.0 PCI bridge: Intel Corporation 12th Gen Core Processor PCI 
Express x4 Controller #0 (rev 04)
00:06.2 PCI bridge: Intel Corporation 12th Gen Core Processor PCI 
Express x4 Controller #2 (rev 04)
00:07.0 PCI bridge: Intel Corporation Alder Lake-P Thunderbolt 4 PCI 
Express Root Port #0 (rev 04)
00:07.2 PCI bridge: Intel Corporation Alder Lake-P Thunderbolt 4 PCI 
Express Root Port #2 (rev 04)
00:08.0 System peripheral: Intel Corporation 12th Gen Core Processor 
Gaussian & Neural Accelerator (rev 04)
00:0a.0 Signal processing controller: Intel Corporation Platform 
Monitoring Technology (rev 01)
00:0d.0 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 USB 
Controller (rev 04)
00:0d.2 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 NHI 
#0 (rev 04)
00:0d.3 USB controller: Intel Corporation Alder Lake-P Thunderbolt 4 NHI 
#1 (rev 04)
00:12.0 Serial controller: Intel Corporation Alder Lake-P Integrated 
Sensor Hub (rev 01)
00:14.0 USB controller: Intel Corporation Alder Lake PCH USB 3.2 xHCI 
Host Controller (rev 01)
00:14.2 RAM memory: Intel Corporation Alder Lake PCH Shared SRAM (rev 01)
00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi WiFi 
(rev 01)
00:15.0 Serial bus controller: Intel Corporation Alder Lake PCH Serial 
IO I2C Controller #0 (rev 01)
00:16.0 Communication controller: Intel Corporation Alder Lake PCH HECI 
Controller (rev 01)
00:16.3 Serial controller: Intel Corporation Alder Lake AMT SOL 
Redirection (rev 01)
00:1c.0 PCI bridge: Intel Corporation Alder Lake PCH-P PCI Express Root 
Port #9 (rev 01)
00:1e.0 Communication controller: Intel Corporation Alder Lake PCH UART 
#0 (rev 01)
00:1e.2 Serial bus controller: Intel Corporation Alder Lake SPI 
Controller (rev 01)
00:1f.0 ISA bridge: Intel Corporation Alder Lake PCH eSPI Controller 
(rev 01)
00:1f.3 Multimedia audio controller: Intel Corporation Alder Lake PCH-P 
High Definition Audio Controller (rev 01)
00:1f.4 SMBus: Intel Corporation Alder Lake PCH-P SMBus Host Controller 
(rev 01)
00:1f.5 Serial bus controller: Intel Corporation Alder Lake-P PCH SPI 
Controller (rev 01)
02:00.0 Non-Volatile memory controller: Sandisk Corp WD Green SN350 NVMe 
SSD 1 TB (DRAM-less)
57:00.0 Wireless controller [0d40]: Intel Corporation XMM7560 LTE 
Advanced Pro Modem (rev 01)

lsusb
Technology Corp. Gen1 SATA 6Gb/s Bridge
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 06cb:00f0 Synaptics, Inc.
Bus 001 Device 007: ID 0b95:7720 ASIX Electronics Corp. AX88772
Bus 001 Device 008: ID 8087:0033 Intel Corp. AX211 Bluetooth
Bus 001 Device 002: ID 30c9:0040 Luxvisions Innotech Limited HP 5MP Camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

-- 
Paul van der Vlis Linux systeembeheer Groningen
https://vandervlis.nl/

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#1178956

FromPascal Hambourg <pascal@plouf.fr.eu.org>
Date2023-12-16 22:30 +0100
Message-ID<HLKop-e3jg-5@gated-at.bofh.it>
In reply to#1178938
Hello Paul,

On 16/12/2023 at 20:15, Paul van der Vlis wrote:
> Image version: Debian 12.4
> Machine: HP EliteBook 860 G9 (4C148AV)
(...)
> Comments/Problems:
> I needed an USB dongle to get network. After installation I did use a 
> backport-kernel to get the wifi working.
(...)
> 00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi WiFi 
> (rev 01)

According to /usr/share/misc/pci.ids, this device has PCI ID 8086:51f0 
which is listed in bookworm's iwlwifi module aliases.
Can you post the output of the following commands after booting with 
kernel 6.1 ?

lspci -nnkd ::280
dmesg | grep iwlwifi

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#1178970

FromPaul van der Vlis <paul@vandervlis.nl>
Date2023-12-17 00:00 +0100
Message-ID<HLLNw-e42I-1@gated-at.bofh.it>
In reply to#1178956
Op 16-12-2023 om 22:16 schreef Pascal Hambourg:
> Hello Paul,
> 
> On 16/12/2023 at 20:15, Paul van der Vlis wrote:
>> Image version: Debian 12.4
>> Machine: HP EliteBook 860 G9 (4C148AV)
> (...)
>> Comments/Problems:
>> I needed an USB dongle to get network. After installation I did use a 
>> backport-kernel to get the wifi working.
> (...)
>> 00:14.3 Network controller: Intel Corporation Alder Lake-P PCH CNVi 
>> WiFi (rev 01)
> 
> According to /usr/share/misc/pci.ids, this device has PCI ID 8086:51f0 
> which is listed in bookworm's iwlwifi module aliases.

You are right, it has PCI ID 8086:51f0.

I have tried it again, and cannot reproduce this problem.

It works with the kernel of the installer. Sorry for the mistake.

With regards,
Paul van der Vlis



-- 
Paul van der Vlis Linux systeembeheer Groningen
https://vandervlis.nl/

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#1178978

FromPascal Hambourg <pascal@plouf.fr.eu.org>
Date2023-12-17 00:20 +0100
Message-ID<HLM6R-e4p6-7@gated-at.bofh.it>
In reply to#1178970
On 16/12/2023 at 23:38, Paul van der Vlis wrote:
> Op 16-12-2023 om 22:16 schreef Pascal Hambourg:
>> On 16/12/2023 at 20:15, Paul van der Vlis wrote:
>>> Image version: Debian 12.4
>> (...)
>>> I needed an USB dongle to get network. After installation I did use a 
>>> backport-kernel to get the wifi working.
(...)
> I have tried it again, and cannot reproduce this problem.
> 
> It works with the kernel of the installer. Sorry for the mistake.

What did you try exactly ? The installer or the kernel installed by the 
installer ?

A mistake is hard to believe. Something happened.

> Could it be the issue that was fixed in kernel 6.1.67-1 (available in proposed 
> updates)?

The 12.4 installer kernel has the wireless bug but it is uncertain 
whether it affects the installer or not. What was wrong with the 
integrated Intel wireless controller ?

Do you still have the installer logs (/var/log/installer/syslog) ?

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#1178977

FromDiederik de Haas <didi.debian@cknow.org>
Date2023-12-17 00:20 +0100
Message-ID<HLM6R-e4p6-1@gated-at.bofh.it>
In reply to#1178956

[Multipart message — attachments visible in raw view] — view raw

On Saturday, 16 December 2023 22:16:32 CET Pascal Hambourg wrote:
> According to /usr/share/misc/pci.ids, this device has PCI ID 8086:51f0
> which is listed in bookworm's iwlwifi module aliases.
> Can you post the output of the following commands after booting with
> kernel 6.1 ?

Could it be the issue that was fixed in kernel 6.1.67-1 (available in proposed 
updates)?
https://micronews.debian.org/2023/1702664669.html

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#1179085

FromPascal Hambourg <pascal@plouf.fr.eu.org>
Date2023-12-17 22:40 +0100
Message-ID<HM71E-eh6p-5@gated-at.bofh.it>
In reply to#1178938
On 17/12/2023 at 14:31, Paul van der Vlis wrote:
> 
>>> Could it be the issue that was fixed in kernel 6.1.67-1 (available in 
>>> proposed updates)?
>>
>> The 12.4 installer kernel has the wireless bug but it is uncertain 
>> whether it affects the installer or not. What was wrong with the 
>> integrated Intel wireless controller ?
>>
>> Do you still have the installer logs (/var/log/installer/syslog) ?
> 
> I will add the syslog. The error was "iwlwifi: probe of 0000:00:14.3 
> failed with error -110"

(Note for those who are reading this thread through the debian-boot 
mailing list: the mail with attachment was too big for the mailing list)

So it is not related with the recent wireless bug in 6.1.66.
It may be an initialization issue: this error has been observed when 
booting after Windows hibernation or Fast Startup state. See
https://bugzilla.kernel.org/show_bug.cgi?id=209641
https://bugzilla.kernel.org/show_bug.cgi?id=201319#c55
for possible workarounds if it happens again.

> I see I did not use my Debian 12.4 stick, but a Debian 12.1 stick.

When you tried the installer again, which version was it ?

> It's a bit strange install, I did install on an external USB SSD.

I do not think it is relevant.

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#1179089

FromPaul van der Vlis <paul@vandervlis.nl>
Date2023-12-17 23:10 +0100
Message-ID<HM7uF-ehuZ-1@gated-at.bofh.it>
In reply to#1179085
Hello Pascal, and others,

Op 17-12-2023 om 22:36 schreef Pascal Hambourg:
> On 17/12/2023 at 14:31, Paul van der Vlis wrote:
>>
>>>> Could it be the issue that was fixed in kernel 6.1.67-1 (available 
>>>> in proposed updates)?
>>>
>>> The 12.4 installer kernel has the wireless bug but it is uncertain 
>>> whether it affects the installer or not. What was wrong with the 
>>> integrated Intel wireless controller ?
>>>
>>> Do you still have the installer logs (/var/log/installer/syslog) ?
>>
>> I will add the syslog. The error was "iwlwifi: probe of 0000:00:14.3 
>> failed with error -110"
> 
> (Note for those who are reading this thread through the debian-boot 
> mailing list: the mail with attachment was too big for the mailing list)

Ah, maybe the next time better compressed... It was 1.1MB.

> So it is not related with the recent wireless bug in 6.1.66.
> It may be an initialization issue: this error has been observed when 
> booting after Windows hibernation or Fast Startup state. 

There is Windows on the NVMe disk of the laptop. Fastboot and secureboot 
where off.

My goal was to test if Debian would work fine without removing Windows, 
and it does.

I have also tested if I could boot the installer with fastboot on or 
secureboot on. But that dit not work.

> See
> https://bugzilla.kernel.org/show_bug.cgi?id=209641
> https://bugzilla.kernel.org/show_bug.cgi?id=201319#c55
> for possible workarounds if it happens again.
> 
>> I see I did not use my Debian 12.4 stick, but a Debian 12.1 stick.
> 
> When you tried the installer again, which version was it ?

Again 12.1, because I wanted to see if that the problem was. But it 
worked, even with 12.1.

>> It's a bit strange install, I did install on an external USB SSD.
> 
> I do not think it is relevant.

I think that too. So Linux hibernation worked fine using an USB disk.

With regards,
Paul van der Vlis

-- 
Paul van der Vlis Linux systeembeheer Groningen
https://vandervlis.nl/

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#1179091

FromPascal Hambourg <pascal@plouf.fr.eu.org>
Date2023-12-17 23:30 +0100
Message-ID<HM7O2-ehBc-1@gated-at.bofh.it>
In reply to#1179089
On 17/12/2023 à 23:03, Paul van der Vlis wrote:
> Op 17-12-2023 om 22:36 schreef Pascal Hambourg:
>> 
>> It may be an initialization issue: this error has been observed when 
>> booting after Windows hibernation or Fast Startup state. 
> 
> There is Windows on the NVMe disk of the laptop. Fastboot and secureboot 
> where off.

UEFI/BIOS "fast boot" is not the same as Windows "fast startup".

> I have also tested if I could boot the installer with fastboot on or 
> secureboot on. But that dit not work.

Debian should work with secure boot on.

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#1179123

FromPaul van der Vlis <paul@vandervlis.nl>
Date2023-12-18 10:00 +0100
Message-ID<HMhDH-enoI-1@gated-at.bofh.it>
In reply to#1179091
Hello Pascal and others,

Op 17-12-2023 om 23:21 schreef Pascal Hambourg:
> On 17/12/2023 à 23:03, Paul van der Vlis wrote:
>> Op 17-12-2023 om 22:36 schreef Pascal Hambourg:
>>>
>>> It may be an initialization issue: this error has been observed when 
>>> booting after Windows hibernation or Fast Startup state. 
>>
>> There is Windows on the NVMe disk of the laptop. Fastboot and 
>> secureboot where off.
> 
> UEFI/BIOS "fast boot" is not the same as Windows "fast startup".

I haven't changed anything in the bios, and I don't know Windows, if it 
started accidentally then I stopped it again. I have the machine to 
borrow from a dealer.

>> I have also tested if I could boot the installer with fastboot on or 
>> secureboot on. But that dit not work.
> 
> Debian should work with secure boot on.

Also the installer? I was interested and tried it. The Debian installer 
did not start with secure boot on.

I've tried it again now and found in the bios an option "use Microsoft 
UEFI CA key". This option was off, when I turn it on the Debian 
installer did start with secure boot on.

With regards,
Paul





-- 
Paul van der Vlis Linux systeembeheer Groningen
https://vandervlis.nl/

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#1179140

FromBjørn Mork <bjorn@mork.no>
Date2023-12-18 12:40 +0100
Message-ID<HMk8x-epeW-7@gated-at.bofh.it>
In reply to#1178938
Paul van der Vlis <paul@vandervlis.nl> writes:

> I've tried it again now and found in the bios an option "use Microsoft
> UEFI CA key". This option was off, when I turn it on the Debian
> installer did start with secure boot on.

Yes, this is a problem with many modern PCs.  Quite frustrating as the
failure mode is without any visible warnings or hints at all.  I hit the
same issue on a Lenovo Thinkpad a while ago:

https://www.mail-archive.com/debian-laptop@lists.debian.org/msg54007.html

I believe this is worth a note in the installation guide.


Bjørn

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