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Groups > linux.debian.bugs.dist > #971777

Bug#935789: Kopano-Gateway crashes

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Package: kopano-gateway
Version: 8.7.0-3

While running Kopano I encountered a crash of kopano-gateway on my
server with this log output:

Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ]
----------------------------------------------------------------------
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] Fatal error
detected. Please report all following information.
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] Application
kopano-gateway version: 8.7.0
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] OS: Linux,
release: 4.19.0-5-amd64, version: #1 SMP Debian 4.19.37-5+deb10u2
(2019-08-08), hardware: x86_64
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] Thread name:
NotifyThread
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] Peak RSS: 500272
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] Pid 25564
caught SIGABRT (6), out of memory or unhandled exception, traceback:
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] Backtrace:
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #0.
/lib/x86_64-linux-gnu/libkcutil.so.0(+0x490f0) [0x7fe72d0870f0]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #1.
/lib/x86_64-linux-gnu/libkcutil.so.0(+0x333fd) [0x7fe72d0713fd]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #2.
/lib/x86_64-linux-gnu/libkcutil.so.0(_ZN2KC23generic_sigsegv_handlerEPNS_8ECLoggerEPKcS3_iPK9siginfo_tPKv+0x1a1)
[0x7fe72d071681]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #3.
/lib/x86_64-linux-gnu/libpthread.so.0(+0x12730) [0x7fe72d02f730]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #4.
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0x10b) [0x7fe72aa8b7bb]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #5.
/lib/x86_64-linux-gnu/libc.so.6(abort+0x121) [0x7fe72aa76535]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #6.
/lib/x86_64-linux-gnu/libstdc++.so.6(+0x8c983) [0x7fe72ae40983]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #7.
/lib/x86_64-linux-gnu/libstdc++.so.6(+0x928c6) [0x7fe72ae468c6]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #8.
/lib/x86_64-linux-gnu/libstdc++.so.6(+0x92901) [0x7fe72ae46901]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #9.
/lib/x86_64-linux-gnu/libstdc++.so.6(+0x92b34) [0x7fe72ae46b34]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #10.
/usr/sbin/kopano-gateway(+0xa357) [0x557d86d4b357]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #11.
/usr/sbin/kopano-gateway(+0x308aa) [0x557d86d718aa]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #12.
/usr/lib/x86_64-linux-gnu/kopano/libkcclient.so(+0xb7b6f) [0x7fe72829fb6f]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #13.
/usr/lib/x86_64-linux-gnu/kopano/libkcclient.so(+0xba96a) [0x7fe7282a296a]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #14.
/lib/x86_64-linux-gnu/libpthread.so.0(+0x7fa3) [0x7fe72d024fa3]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] #15.
/lib/x86_64-linux-gnu/libc.so.6(clone+0x3f) [0x7fe72ab4d4cf]
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] Signal errno:
Success, signal code: -6
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] Sender pid:
25564, sender uid: 110, si_status: 0
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] Signal value:
0, faulting address: 0x6e000063dc
Wed Aug 21 09:02:01 2019: [NotifyThread|T11069] [crit   ] When reporting
this traceback, please include Linux distribution name (and version),
system architecture and Kopano version.

According to my postfix mail.log. The Server received an email at the
time of error and was running the amavis checks.


Linux admailserver 4.19.0-5-amd64 #1 SMP Debian 4.19.37-5+deb10u2
(2019-08-08) x86_64 GNU/Linux

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Bug#935789: Kopano-Gateway crashes Martin Wolf <mwolf@adiumentum.com> - 2019-08-26 10:30 +0200

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