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Re-downloading Lion

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  Re-downloading Lion Wes Groleau <Groleau+news@FreeShell.org> - 2012-08-13 01:52 -0400
    Re: Re-downloading Lion dempson@actrix.gen.nz (David Empson) - 2012-08-13 18:22 +1200
      Re: Re-downloading Lion Wes Groleau <Groleau+news@FreeShell.org> - 2012-08-13 04:31 -0400
    Re: Re-downloading Lion Michelle Steiner <michelle@michelle.org> - 2012-08-13 05:54 -0700
      Re: Re-downloading Lion dempson@actrix.gen.nz (David Empson) - 2012-08-14 02:30 +1200
        Re: Re-downloading Lion Michelle Steiner <michelle@michelle.org> - 2012-08-13 12:27 -0700
        Re: Re-downloading Lion Wes Groleau <Groleau+news@FreeShell.org> - 2012-08-13 20:13 -0400

#29357 — Re-downloading Lion

I held Option and clicked Purchased in the app store, intending to get 
the latest version of Lion.  Don't know whether this is a genuine error 
or a case of "You can't have that; it's deprecated"

When I click download on Lion, I get "error -13.  Please try again 
later."  Several tries over about an hour; same thing every time.

Also, installing other things from the store is REALLY slow, on two 
different Macs.

-- 
Wes Groleau

   “Grant me the serenity to accept those I cannot change;
    the courage to change the one I can;
    and the wisdom to know it's me.”
                                — unknown

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#29359

Wes Groleau <Groleau+news@FreeShell.org> wrote:

> I held Option and clicked Purchased in the app store, intending to get
> the latest version of Lion.  Don't know whether this is a genuine error
> or a case of "You can't have that; it's deprecated"

I was able to download Lion (again) several days after the release of
Mountain Lion, and Apple is still making App Store redemption codes for
Lion and Lion Server available to developers via the Mac developer
portal, therefore the App Store must still be able to deliver Lion.

> When I click download on Lion, I get "error -13.  Please try again 
> later."  Several tries over about an hour; same thing every time.

Probably a short term issue, or possibly a problem on the specific
distributed server that App Store is using from your location.

> Also, installing other things from the store is REALLY slow, on two 
> different Macs.

That also sounds like a location-specific problem.

-- 
David Empson
dempson@actrix.gen.nz

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#29361

On 08-13-2012 02:22, David Empson wrote:
> Wes Groleau <Groleau+news@FreeShell.org> wrote:
>
>> I held Option and clicked Purchased in the app store, intending to get
>> the latest version of Lion.  Don't know whether this is a genuine error
>> or a case of "You can't have that; it's deprecated"
>
> I was able to download Lion (again) several days after the release of
> Mountain Lion, and Apple is still making App Store redemption codes for
> Lion and Lion Server available to developers via the Mac developer
> portal, therefore the App Store must still be able to deliver Lion.
>
>> When I click download on Lion, I get "error -13.  Please try again
>> later."  Several tries over about an hour; same thing every time.
>
> Probably a short term issue, or possibly a problem on the specific
> distributed server that App Store is using from your location.

Update: No complaints on a machine that had Lion already installed by 
the previous owner.  But still getting the same error on the two 
machines where I installed it.

>> Also, installing other things from the store is REALLY slow, on two
>> different Macs.
>
> That also sounds like a location-specific problem.

Or @#%^#$^& ComCast throttling my download.


-- 
Wes Groleau

   “Grant me the serenity to accept those I cannot change;
    the courage to change the one I can;
    and the wisdom to know it's me.”
                                — unknown

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#29365

In article <k0a4m7$4o5$1@dont-email.me>,
 Wes Groleau <Groleau+news@FreeShell.org> wrote:

> I held Option and clicked Purchased in the app store, intending to get 
> the latest version of Lion.  Don't know whether this is a genuine error 
> or a case of "You can't have that; it's deprecated"
> 
> When I click download on Lion, I get "error -13.  Please try again 
> later."  Several tries over about an hour; same thing every time.

I got the same thing.

Also, clicking on the OS X Lion icon or name brings up an alert that says 
"Your Request could not be completed.  The item you requested is not 
currently available in the U.S. store."

Apparently, anyone who wants to upgrade to Lion, but whose computer can't 
run Mountain Lion is SOL unless he can find a Lion installer flash drive on 
eBay, Craig's List, etc.

-- 
Tea Party Patriots is to Patriotism as 
People's Democratic Republic is to Democracy.

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#29367

Michelle Steiner <michelle@michelle.org> wrote:

> In article <k0a4m7$4o5$1@dont-email.me>,
>  Wes Groleau <Groleau+news@FreeShell.org> wrote:
> 
> > I held Option and clicked Purchased in the app store, intending to get
> > the latest version of Lion.  Don't know whether this is a genuine error
> > or a case of "You can't have that; it's deprecated"
> > 
> > When I click download on Lion, I get "error -13.  Please try again 
> > later."  Several tries over about an hour; same thing every time.
> 
> I got the same thing.

I didn't. I can start downloading another copy of my previously
purchased Lion on other Macs running Lion or Snow Leopard. (I didn't let
it finish downloading as I don't want to waste another 4 GB of
bandwidth.)

I can't download Lion from Mountain Lion, as App Store says there is
already a newer version installed.

Mine is coming from a NZ App Store account, but I'd be very surprised if
Apple had decided to stop distributing Lion via the US store but
continued to do so via the NZ one.

I expect the issue is a temporary problem only affecting some people,
either due to a server issue, or something to do with specific Apple
IDs.

> Also, clicking on the OS X Lion icon or name brings up an alert that says
> "Your Request could not be completed.  The item you requested is not 
> currently available in the U.S. store."

That's normal. The listing page for Lion has been removed because you
can't buy Lion any more. The only way to get Lion (if you hadn't already
purchased it) is via a redemption code, which can apparently be
purchased through Apple Customer Support. (Members of the Mac Developer
Programme can also get a redemption code for Lion.)

> Apparently, anyone who wants to upgrade to Lion, but whose computer can't
> run Mountain Lion is SOL unless he can find a Lion installer flash drive on
> eBay, Craig's List, etc.

Or rings Apple Customer Support and buys Lion for the standard retail
price, just like every previous version of Mac OS X is available by
special order.

-- 
David Empson
dempson@actrix.gen.nz

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#29377

In article <1kosoe7.18mvuf3hm1pkfN%dempson@actrix.gen.nz>,
 dempson@actrix.gen.nz (David Empson) wrote:

> > > I held Option and clicked Purchased in the app store, intending to 
> > > get the latest version of Lion.  Don't know whether this is a 
> > > genuine error or a case of "You can't have that; it's deprecated"
> > > 
> > > When I click download on Lion, I get "error -13.  Please try again 
> > > later."  Several tries over about an hour; same thing every time.
> > 
> > I got the same thing.
> 
> I didn't. I can start downloading another copy of my previously 
> purchased Lion on other Macs running Lion or Snow Leopard. (I didn't let 
> it finish downloading as I don't want to waste another 4 GB of 
> bandwidth.)

Still the same problem here.

-- 
Tea Party Patriots is to Patriotism as 
People's Democratic Republic is to Democracy.

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#29383

On 08-13-2012 10:30, David Empson wrote:
> I expect the issue is a temporary problem only affecting some people,
> either due to a server issue, or something to do with specific Apple
> IDs.

Still there today.  Click download in the purchases window.
Asks for admin authentication on the Mac.
Then asks for Apple ID authentication.
Then says "We could not complete your request,  There was an error in 
the app store.  Please try again later. (13)

(I incorrectly reported -13 yesterday.)

-- 
Wes Groleau

He that is good for making excuses, is seldom good for anything else.
                                     — Benjamin Franklin

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