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Why is Preview Quitting?

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  Why is Preview Quitting? Otto Pylot <otto@bogus.address.com> - 2015-02-01 17:46 -0800
    Re: Why is Preview Quitting? Jolly Roger <jollyroger@pobox.com> - 2015-02-02 02:08 +0000
      Re: Why is Preview Quitting? Otto Pylot <otto@bogus.address.com> - 2015-02-01 19:09 -0800
        Re: Why is Preview Quitting? Jolly Roger <jollyroger@pobox.com> - 2015-02-02 03:18 +0000
        Re: Why is Preview Quitting? Jolly Roger <jollyroger@pobox.com> - 2015-02-02 03:20 +0000
          Re: Why is Preview Quitting? Otto Pylot <otto@bogus.address.com> - 2015-02-01 20:16 -0800
            Re: Why is Preview Quitting? Jolly Roger <jollyroger@pobox.com> - 2015-02-02 04:30 +0000
              Re: Why is Preview Quitting? Otto Pylot <otto@bogus.address.com> - 2015-02-01 20:43 -0800
                Re: Why is Preview Quitting? Jolly Roger <jollyroger@pobox.com> - 2015-02-02 13:56 +0000
              Re: Why is Preview Quitting? dempson@actrix.gen.nz (David Empson) - 2015-02-02 18:17 +1300
                Re: Why is Preview Quitting? Jolly Roger <jollyroger@pobox.com> - 2015-02-02 13:55 +0000
                  Re: Why is Preview Quitting? Jolly Roger <jollyroger@pobox.com> - 2015-02-02 14:04 +0000
                    Re: Why is Preview Quitting? Alan Browne <alan.browne@FreelunchVideotron.ca> - 2015-02-02 14:19 -0500
                      Re: Why is Preview Quitting? Jolly Roger <jollyroger@pobox.com> - 2015-02-02 19:22 +0000
                  Re: Why is Preview Quitting? Otto Pylot <otto@bogus.address.com> - 2015-02-02 18:38 -0800
                    Re: Why is Preview Quitting? Jolly Roger <jollyroger@pobox.com> - 2015-02-03 03:02 +0000
                      Re: Why is Preview Quitting? Otto Pylot <otto@bogus.address.com> - 2015-02-03 16:52 -0800
                        Re: Why is Preview Quitting? Jolly Roger <jollyroger@pobox.com> - 2015-02-04 01:47 +0000
                          Re: Why is Preview Quitting? Otto Pylot <otto@bogus.address.com> - 2015-02-03 19:35 -0800
                        Re: Why is Preview Quitting? Alan Baker <alangbaker@telus.net> - 2015-02-03 18:44 -0800

#69456 — Why is Preview Quitting?

Ever since I got a brand new MB Air running Yosemite I've had this
oddity with Preview just stopping from opening pics (Application has
Quit). I have to Force Quit Preview and then it's ok again. Very
random.

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#69457

On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> Ever since I got a brand new MB Air running Yosemite I've had this
> oddity with Preview just stopping from opening pics (Application has
> Quit). I have to Force Quit Preview and then it's ok again. Very
> random.

What is the *verbatim* error message that is displayed?

If the application is quitting unexpectedly, it's crashing. If so, the
crash log will provide more information about the issue causing the
crash. Take a look in these two folders to see if there is a crash log
corresponding to the last time Preview crashed:

/Library/Logs/CrashReporter
/Users/you/Library/Logs/CrashReporter

Post the contents of the log here for help understanding it.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
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JR

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#69458

In article <cj84h7F8r7sU1@mid.individual.net>, Jolly Roger
<jollyroger@pobox.com> wrote:

> On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> > Ever since I got a brand new MB Air running Yosemite I've had this
> > oddity with Preview just stopping from opening pics (Application has
> > Quit). I have to Force Quit Preview and then it's ok again. Very
> > random.
> 
> What is the *verbatim* error message that is displayed?
> 
> If the application is quitting unexpectedly, it's crashing. If so, the
> crash log will provide more information about the issue causing the
> crash. Take a look in these two folders to see if there is a crash log
> corresponding to the last time Preview crashed:
> 
> /Library/Logs/CrashReporter
> /Users/you/Library/Logs/CrashReporter
> 
> Post the contents of the log here for help understanding it.

This is all I see in /Library/Logs/CrashReporter:

Feb  1 17:05:07.082270 XXXXX-MacBook-Air.local discoveryd_helper[138]:
Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server

The log is repeated over and over again and the only thing that changes
is the time.

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#69459

On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> In article <cj84h7F8r7sU1@mid.individual.net>, Jolly Roger
><jollyroger@pobox.com> wrote:
>
>> On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
>> > Ever since I got a brand new MB Air running Yosemite I've had this
>> > oddity with Preview just stopping from opening pics (Application has
>> > Quit). I have to Force Quit Preview and then it's ok again. Very
>> > random.
>> 
>> What is the *verbatim* error message that is displayed?
>> 
>> If the application is quitting unexpectedly, it's crashing. If so, the
>> crash log will provide more information about the issue causing the
>> crash. Take a look in these two folders to see if there is a crash log
>> corresponding to the last time Preview crashed:
>> 
>> /Library/Logs/CrashReporter
>> /Users/you/Library/Logs/CrashReporter
>> 
>> Post the contents of the log here for help understanding it.
>
> This is all I see in /Library/Logs/CrashReporter:
>
> Feb  1 17:05:07.082270 XXXXX-MacBook-Air.local discoveryd_helper[138]:
> Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server
>
> The log is repeated over and over again and the only thing that changes
> is the time.

Yes, but what is the *verbatim* error message that is displayed?

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#69460

On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> In article <cj84h7F8r7sU1@mid.individual.net>, Jolly Roger
><jollyroger@pobox.com> wrote:
>
>> On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
>> > Ever since I got a brand new MB Air running Yosemite I've had this
>> > oddity with Preview just stopping from opening pics (Application has
>> > Quit). I have to Force Quit Preview and then it's ok again. Very
>> > random.
>> 
>> What is the *verbatim* error message that is displayed?
>> 
>> If the application is quitting unexpectedly, it's crashing. If so, the
>> crash log will provide more information about the issue causing the
>> crash. Take a look in these two folders to see if there is a crash log
>> corresponding to the last time Preview crashed:
>> 
>> /Library/Logs/CrashReporter
>> /Users/you/Library/Logs/CrashReporter
>> 
>> Post the contents of the log here for help understanding it.
>
> This is all I see in /Library/Logs/CrashReporter:
>
> Feb  1 17:05:07.082270 XXXXX-MacBook-Air.local discoveryd_helper[138]:
> Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server

How about in /Users/you/Library/Logs/CrashReporter?

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
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JR

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#69461

In article <cj88o8F9or8U2@mid.individual.net>, Jolly Roger
<jollyroger@pobox.com> wrote:

> On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> > In article <cj84h7F8r7sU1@mid.individual.net>, Jolly Roger
> ><jollyroger@pobox.com> wrote:
> >
> >> On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> >> > Ever since I got a brand new MB Air running Yosemite I've had this
> >> > oddity with Preview just stopping from opening pics (Application has
> >> > Quit). I have to Force Quit Preview and then it's ok again. Very
> >> > random.
> >> 
> >> What is the *verbatim* error message that is displayed?
> >> 
> >> If the application is quitting unexpectedly, it's crashing. If so, the
> >> crash log will provide more information about the issue causing the
> >> crash. Take a look in these two folders to see if there is a crash log
> >> corresponding to the last time Preview crashed:
> >> 
> >> /Library/Logs/CrashReporter
> >> /Users/you/Library/Logs/CrashReporter
> >> 
> >> Post the contents of the log here for help understanding it.
> >
> > This is all I see in /Library/Logs/CrashReporter:
> >
> > Feb  1 17:05:07.082270 XXXXX-MacBook-Air.local discoveryd_helper[138]:
> > Basic RemoteControl com.apple.discoveryd_helper Starting XPC Server
> 
> How about in /Users/you/Library/Logs/CrashReporter?

There is no Library/Logs/CrashReport in /Users/me. I believe the
message says, "Preview has unexpectedly quit" but it's still open and
the only way I can get it to work is for Force Quit.

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#69462

On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> In article <cj88o8F9or8U2@mid.individual.net>, Jolly Roger
><jollyroger@pobox.com> wrote:
>
>> How about in /Users/you/Library/Logs/CrashReporter?
>
> There is no Library/Logs/CrashReport in /Users/me. I believe the
> message says, "Preview has unexpectedly quit" but it's still open and
> the only way I can get it to work is for Force Quit.

Thanks. It's crashing then.

There definitely is a /Users/you/Library (~/Library) folder. It's
normally hidden though. To get to it, hold down the Option key on the
keyboard while selecting the Go menu on the Finder menu bar, and choose
Library from the menu. Then locate the Logs folder and continue from
there.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#69463

In article <cj8cr9Faj7vU1@mid.individual.net>, Jolly Roger
<jollyroger@pobox.com> wrote:

> On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> > In article <cj88o8F9or8U2@mid.individual.net>, Jolly Roger
> ><jollyroger@pobox.com> wrote:
> >
> >> How about in /Users/you/Library/Logs/CrashReporter?
> >
> > There is no Library/Logs/CrashReport in /Users/me. I believe the
> > message says, "Preview has unexpectedly quit" but it's still open and
> > the only way I can get it to work is for Force Quit.
> 
> Thanks. It's crashing then.
> 
> There definitely is a /Users/you/Library (~/Library) folder. It's
> normally hidden though. To get to it, hold down the Option key on the
> keyboard while selecting the Go menu on the Finder menu bar, and choose
> Library from the menu. Then locate the Logs folder and continue from
> there.

Found it, but the only thing in Logs/CrashReporter/ is the MobileDevice
folder. There are other folders in the Logs folder like
DiagnosticReports, FaceTime, etc. Thanks for the help btw.

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#69466

On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> In article <cj8cr9Faj7vU1@mid.individual.net>, Jolly Roger
><jollyroger@pobox.com> wrote:
>
>> On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
>> > In article <cj88o8F9or8U2@mid.individual.net>, Jolly Roger
>> ><jollyroger@pobox.com> wrote:
>> >
>> >> How about in /Users/you/Library/Logs/CrashReporter?
>> >
>> > There is no Library/Logs/CrashReport in /Users/me. I believe the
>> > message says, "Preview has unexpectedly quit" but it's still open and
>> > the only way I can get it to work is for Force Quit.
>> 
>> Thanks. It's crashing then.
>> 
>> There definitely is a /Users/you/Library (~/Library) folder. It's
>> normally hidden though. To get to it, hold down the Option key on the
>> keyboard while selecting the Go menu on the Finder menu bar, and choose
>> Library from the menu. Then locate the Logs folder and continue from
>> there.
>
> Found it, but the only thing in Logs/CrashReporter/ is the MobileDevice
> folder. There are other folders in the Logs folder like
> DiagnosticReports, FaceTime, etc. Thanks for the help btw.

As David Empson says, I told you the wrong location. It should have
been:

~/Library/Logs/DiagnosticReports

(Where ~ means /Users/you/)

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#69464

Jolly Roger <jollyroger@pobox.com> wrote:

> On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> > In article <cj88o8F9or8U2@mid.individual.net>, Jolly Roger
> ><jollyroger@pobox.com> wrote:
> >
> >> How about in /Users/you/Library/Logs/CrashReporter?
> >
> > There is no Library/Logs/CrashReport in /Users/me. I believe the
> > message says, "Preview has unexpectedly quit" but it's still open and
> > the only way I can get it to work is for Force Quit.
> 
> Thanks. It's crashing then.
> 
> There definitely is a /Users/you/Library (~/Library) folder. It's
> normally hidden though. To get to it, hold down the Option key on the
> keyboard while selecting the Go menu on the Finder menu bar, and choose
> Library from the menu. Then locate the Logs folder and continue from
> there.

Application crashes haven't been written to ~/Library/Logs/CrashReporter
since Mac OS X 10.5 (Leopard). In Mac OS X 10.6 (Snow Leopard) and
later, they go in ~/Library/Logs/DiagnosticReports.

Details for an application crash are stored in a file named with the
pattern:

Application_YYYY-MM-DD-HHMMSS_Computer.crash

where the date and time indicate when the crash occurred.

The system deletes them automatically after a month.

-- 
David Empson
dempson@actrix.gen.nz

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#69465

On 2015-02-02, David Empson <dempson@actrix.gen.nz> wrote:
> Jolly Roger <jollyroger@pobox.com> wrote:
>
>> On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
>> > In article <cj88o8F9or8U2@mid.individual.net>, Jolly Roger
>> ><jollyroger@pobox.com> wrote:
>> >
>> >> How about in /Users/you/Library/Logs/CrashReporter?
>> >
>> > There is no Library/Logs/CrashReport in /Users/me. I believe the
>> > message says, "Preview has unexpectedly quit" but it's still open and
>> > the only way I can get it to work is for Force Quit.
>> 
>> Thanks. It's crashing then.
>> 
>> There definitely is a /Users/you/Library (~/Library) folder. It's
>> normally hidden though. To get to it, hold down the Option key on the
>> keyboard while selecting the Go menu on the Finder menu bar, and choose
>> Library from the menu. Then locate the Logs folder and continue from
>> there.
>
> Application crashes haven't been written to ~/Library/Logs/CrashReporter
> since Mac OS X 10.5 (Leopard). In Mac OS X 10.6 (Snow Leopard) and
> later, they go in ~/Library/Logs/DiagnosticReports.
>
> Details for an application crash are stored in a file named with the
> pattern:
>
> Application_YYYY-MM-DD-HHMMSS_Computer.crash
>
> where the date and time indicate when the crash occurred.
>
> The system deletes them automatically after a month.

My apologies - brain fart. Davis is, as usual, correct! Sorry for the
confusion. : /

Anyhow, find the latest crash log for Preview and post it in a reply
here. It may shed light on what is causing the crash.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#69467

On 2015-02-02, Jolly Roger <jollyroger@pobox.com> wrote:
>
> My apologies - brain fart. Davis is, as usual, correct! Sorry for the
> confusion. : /

s/Davis/David Empson

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#69476

On 2015.02.02 09:04 , Jolly Roger wrote:
> On 2015-02-02, Jolly Roger <jollyroger@pobox.com> wrote:
>>
>> My apologies - brain fart. Davis is, as usual, correct! Sorry for the
>> confusion. : /
>
> s/Davis/David Empson

Minor typo not worth correcting or commenting on.  Or even telling you 
not to correct.  But I did.


-- 
"Your net worth to the world is usually
  determined by what remains after your
  bad habits are subtracted from your good ones."
                                   Benjamin Franklin

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#69477

On 2015-02-02, Alan Browne <alan.browne@FreelunchVideotron.ca> wrote:
> On 2015.02.02 09:04 , Jolly Roger wrote:
>> On 2015-02-02, Jolly Roger <jollyroger@pobox.com> wrote:
>>>
>>> My apologies - brain fart. Davis is, as usual, correct! Sorry for the
>>> confusion. : /
>>
>> s/Davis/David Empson
>
> Minor typo not worth correcting or commenting on.  Or even telling you 
> not to correct.  But I did.

It happens! (also unnecessary, in standing of tradition : D)

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#69486

In article <cj9dtpFimqlU1@mid.individual.net>, Jolly Roger
<jollyroger@pobox.com> wrote:

> On 2015-02-02, David Empson <dempson@actrix.gen.nz> wrote:
> > Jolly Roger <jollyroger@pobox.com> wrote:
> >
> >> On 2015-02-02, Otto Pylot <otto@bogus.address.com> wrote:
> >> > In article <cj88o8F9or8U2@mid.individual.net>, Jolly Roger
> >> ><jollyroger@pobox.com> wrote:
> >> >
> >> >> How about in /Users/you/Library/Logs/CrashReporter?
> >> >
> >> > There is no Library/Logs/CrashReport in /Users/me. I believe the
> >> > message says, "Preview has unexpectedly quit" but it's still open and
> >> > the only way I can get it to work is for Force Quit.
> >> 
> >> Thanks. It's crashing then.
> >> 
> >> There definitely is a /Users/you/Library (~/Library) folder. It's
> >> normally hidden though. To get to it, hold down the Option key on the
> >> keyboard while selecting the Go menu on the Finder menu bar, and choose
> >> Library from the menu. Then locate the Logs folder and continue from
> >> there.
> >
> > Application crashes haven't been written to ~/Library/Logs/CrashReporter
> > since Mac OS X 10.5 (Leopard). In Mac OS X 10.6 (Snow Leopard) and
> > later, they go in ~/Library/Logs/DiagnosticReports.
> >
> > Details for an application crash are stored in a file named with the
> > pattern:
> >
> > Application_YYYY-MM-DD-HHMMSS_Computer.crash
> >
> > where the date and time indicate when the crash occurred.
> >
> > The system deletes them automatically after a month.
> 
> My apologies - brain fart. Davis is, as usual, correct! Sorry for the
> confusion. : /
> 
> Anyhow, find the latest crash log for Preview and post it in a reply
> here. It may shed light on what is causing the crash.

Ok. There are only 3 reports in the DiagnosticsReports and none of them
are labeled with Preview. Now that I know where to look I'll pay closer
attention to the exact error message and then post the report. Stay
tuned. Thanks.

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#69487

On 2015-02-03, Otto Pylot <otto@bogus.address.com> wrote:
>
> Ok. There are only 3 reports in the DiagnosticsReports and none of them
> are labeled with Preview. Now that I know where to look I'll pay closer
> attention to the exact error message and then post the report. Stay
> tuned. Thanks.

Hmm... Are you sure you looked in *both* places?:

/Library/Logs/DiagnosticReports
~/Library/Logs/DiagnosticReports (in /Users/you)

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#69495

In article <cjas1qF4msU1@mid.individual.net>, Jolly Roger
<jollyroger@pobox.com> wrote:

> On 2015-02-03, Otto Pylot <otto@bogus.address.com> wrote:
> >
> > Ok. There are only 3 reports in the DiagnosticsReports and none of them
> > are labeled with Preview. Now that I know where to look I'll pay closer
> > attention to the exact error message and then post the report. Stay
> > tuned. Thanks.
> 
> Hmm... Are you sure you looked in *both* places?:
> 
> /Library/Logs/DiagnosticReports
> ~/Library/Logs/DiagnosticReports (in /Users/you)

Under /Users/me/ there's only 8 folders, none of which is Library.

Under Library/Logs/DiagnosticReports/ there's a couple of
AmbientDisplay crash reports and one for Office.

Under option-click Go, Library/Logs/DiagnosticReports there's only 3
crash reports none of which say Preview.

This is a brand new MB Air btw of which I have not added any new apps
other than Office and Thoth so far to keep it as "clean" as possible. I
have updated iTunes and the 10.10.2 update so that's about it.

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#69496

On 2015-02-04, Otto Pylot <otto@bogus.address.com> wrote:
> In article <cjas1qF4msU1@mid.individual.net>, Jolly Roger
><jollyroger@pobox.com> wrote:
>
>> On 2015-02-03, Otto Pylot <otto@bogus.address.com> wrote:
>> >
>> > Ok. There are only 3 reports in the DiagnosticsReports and none of them
>> > are labeled with Preview. Now that I know where to look I'll pay closer
>> > attention to the exact error message and then post the report. Stay
>> > tuned. Thanks.
>> 
>> Hmm... Are you sure you looked in *both* places?:
>> 
>> /Library/Logs/DiagnosticReports
>> ~/Library/Logs/DiagnosticReports (in /Users/you)
>
> Under /Users/me/ there's only 8 folders, none of which is Library.

The ~/Library folder (under /Users/you) is hidden by default. 

> Under Library/Logs/DiagnosticReports/ there's a couple of
> AmbientDisplay crash reports and one for Office.
>
> Under option-click Go, Library/Logs/DiagnosticReports there's only 3
> crash reports none of which say Preview.

That's the ~/Library folder that is hidden by default.

It's strange that it's not in there.

What are the names of the three that are in there now?

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#69498

In article <cjdc1aFk8ohU1@mid.individual.net>, Jolly Roger
<jollyroger@pobox.com> wrote:

> On 2015-02-04, Otto Pylot <otto@bogus.address.com> wrote:
> > In article <cjas1qF4msU1@mid.individual.net>, Jolly Roger
> ><jollyroger@pobox.com> wrote:
> >
> >> On 2015-02-03, Otto Pylot <otto@bogus.address.com> wrote:
> >> >
> >> > Ok. There are only 3 reports in the DiagnosticsReports and none of them
> >> > are labeled with Preview. Now that I know where to look I'll pay closer
> >> > attention to the exact error message and then post the report. Stay
> >> > tuned. Thanks.
> >> 
> >> Hmm... Are you sure you looked in *both* places?:
> >> 
> >> /Library/Logs/DiagnosticReports
> >> ~/Library/Logs/DiagnosticReports (in /Users/you)
> >
> > Under /Users/me/ there's only 8 folders, none of which is Library.
> 
> The ~/Library folder (under /Users/you) is hidden by default. 
> 
> > Under Library/Logs/DiagnosticReports/ there's a couple of
> > AmbientDisplay crash reports and one for Office.
> >
> > Under option-click Go, Library/Logs/DiagnosticReports there's only 3
> > crash reports none of which say Preview.
> 
> That's the ~/Library folder that is hidden by default.
> 
> It's strange that it's not in there.
> 
> What are the names of the three that are in there now?

gamed_ , KCNScrew_, and PluginProcess_

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#69497

On 2015-02-04 00:52:35 +0000, Otto Pylot said:

> In article <cjas1qF4msU1@mid.individual.net>, Jolly Roger
> <jollyroger@pobox.com> wrote:
> 
>> On 2015-02-03, Otto Pylot <otto@bogus.address.com> wrote:
>>> 
>>> Ok. There are only 3 reports in the DiagnosticsReports and none of them
>>> are labeled with Preview. Now that I know where to look I'll pay closer
>>> attention to the exact error message and then post the report. Stay
>>> tuned. Thanks.
>> 
>> Hmm... Are you sure you looked in *both* places?:
>> 
>> /Library/Logs/DiagnosticReports
>> ~/Library/Logs/DiagnosticReports (in /Users/you)
> 
> Under /Users/me/ there's only 8 folders, none of which is Library.

Library has been made a hidden folder in recent versions of Mac OS X.

From your home folder, use Cmd-shift-G to get there by typing it out.

> 
> Under Library/Logs/DiagnosticReports/ there's a couple of
> AmbientDisplay crash reports and one for Office.
> 
> Under option-click Go, Library/Logs/DiagnosticReports there's only 3
> crash reports none of which say Preview.
> 
> This is a brand new MB Air btw of which I have not added any new apps
> other than Office and Thoth so far to keep it as "clean" as possible. I
> have updated iTunes and the 10.10.2 update so that's about it.

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