Groups | Search | Server Info | Keyboard shortcuts | Login | Register [http] [https] [nntp] [nntps]
Groups > comp.sys.mac.system > #67691 > unrolled thread
| Started by | paulfuchs@spamain'tkosher.oink |
|---|---|
| First post | 2014-12-17 18:17 -0600 |
| Last post | 2014-12-18 13:02 -0500 |
| Articles | 5 — 4 participants |
Back to article view | Back to comp.sys.mac.system
Difficult HP Printer problem paulfuchs@spamain'tkosher.oink - 2014-12-17 18:17 -0600
Re: Difficult HP Printer problem Jolly Roger <jollyroger@pobox.com> - 2014-12-18 00:30 +0000
Re: Difficult HP Printer problem Jolly Roger <jollyroger@pobox.com> - 2014-12-18 00:32 +0000
Re: Difficult HP Printer problem David Ritz <dritz@mindspring.com> - 2014-12-17 21:52 -0600
Re: Difficult HP Printer problem Fred McKenzie <fmmck@aol.com> - 2014-12-18 13:02 -0500
| From | paulfuchs@spamain'tkosher.oink |
|---|---|
| Date | 2014-12-17 18:17 -0600 |
| Subject | Difficult HP Printer problem |
| Message-ID | <1lwt9cu.5u9tignxx59wN%paulfuchs@spamain'tkosher.oink> |
My girlfriend has a HP Inkjet F4480 printer and has been having a lot of trouble with it which suddenly started about 10 days ago. It has a USB cable connection and is not on any network. She can only print one job file after it is turned on. After the first, the queue reads that the file is 100% complete but won't disappear. The easiest way to print the next file is to delete the completed file from the queue manually and turn off and restart the printer and then switch to a different app like the browser. Very strange. She has an Airbook running 10.9.5. So far we deleted and then downloaded the HP driver and ran disk utilities on her hard drive. The latter reported all errors were repaired successfully. We have tried printing in Word and Textedit to check whether there was some sort of incompatibility between the driver and WP app, but the same problems occurred in both. She has almost new HP cartridges in the printer. I have a MacBook Pro running 10.8.5 and I downloaded the driver for this printer through Apple just as we did for my girlfriend's Airbook, only this time the printer functioned flawlessly in all respects. Anyone have any ideas what else we can try?
[toc] | [next] | [standalone]
| From | Jolly Roger <jollyroger@pobox.com> |
|---|---|
| Date | 2014-12-18 00:30 +0000 |
| Message-ID | <cfelhcFe4eoU1@mid.individual.net> |
| In reply to | #67691 |
On 2014-12-18, paulfuchs@spamain'tkosher.oink <paulfuchs@spamain'tkosher.oink> wrote: > My girlfriend has a HP Inkjet F4480 printer and has been having a lot of > trouble with it which suddenly started about 10 days ago. It has a USB > cable connection and is not on any network. She can only print one job > file after it is turned on. After the first, the queue reads that the > file is 100% complete but won't disappear. The easiest way to print the > next file is to delete the completed file from the queue manually and > turn off and restart the printer and then switch to a different app like > the browser. Very strange. She has an Airbook running 10.9.5. So far > we deleted and then downloaded the HP driver and ran disk utilities on > her hard drive. The latter reported all errors were repaired > successfully. We have tried printing in Word and Textedit to check > whether there was some sort of incompatibility between the driver and WP > app, but the same problems occurred in both. She has almost new HP > cartridges in the printer. > > I have a MacBook Pro running 10.8.5 and I downloaded the driver for this > printer through Apple just as we did for my girlfriend's Airbook, only > this time the printer functioned flawlessly in all respects. Anyone > have any ideas what else we can try? Watch the console and system logs while attempting to print to see what error messages are sent to the log. Feel free to post messages with time stamps corresponding to the time you actually printed here for diagnosis. -- E-mail sent to this address may be devoured by my ravenous SPAM filter. I often ignore posts from Google. Use a real news client instead. JR
[toc] | [prev] | [next] | [standalone]
| From | Jolly Roger <jollyroger@pobox.com> |
|---|---|
| Date | 2014-12-18 00:32 +0000 |
| Message-ID | <cfelkhFe4eoU2@mid.individual.net> |
| In reply to | #67691 |
On 2014-12-18, paulfuchs@spamain'tkosher.oink <paulfuchs@spamain'tkosher.oink> wrote: > She has an Airbook I know probably mean MacBook Air here; but others may not. You may want to consider referring to it with the proper name in the future to avoid potential confusion. -- E-mail sent to this address may be devoured by my ravenous SPAM filter. I often ignore posts from Google. Use a real news client instead. JR
[toc] | [prev] | [next] | [standalone]
| From | David Ritz <dritz@mindspring.com> |
|---|---|
| Date | 2014-12-17 21:52 -0600 |
| Message-ID | <alpine.OSX.2.11.1412172141240.1139@mako.ath.cx> |
| In reply to | #67691 |
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Wednesday, 17 December 2014 18:17 -0600, in article <1lwt9cu.5u9tignxx59wN%paulfuchs@spamain'tkosher.oink>, paulfuchs@spamain'tkosher.oink <paulfuchs@spamain'tkosher.oink> wrote: > My girlfriend has a HP Inkjet F4480 printer and has been having a > lot of trouble with it which suddenly started about 10 days ago. It > has a USB cable connection and is not on any network. She can only > print one job file after it is turned on. After the first, the > queue reads that the file is 100% complete but won't disappear. > The easiest way to print the next file is to delete the completed > file from the queue manually and turn off and restart the printer > and then switch to a different app like the browser. Very strange. > She has an Airbook running 10.9.5. So far we deleted and then > downloaded the HP driver and ran disk utilities on her hard drive. > The latter reported all errors were repaired successfully. We have > tried printing in Word and Textedit to check whether there was some > sort of incompatibility between the driver and WP app, but the same > problems occurred in both. She has almost new HP cartridges in the > printer. > I have a MacBook Pro running 10.8.5 and I downloaded the driver for > this printer through Apple just as we did for my girlfriend's > Airbook, only this time the printer functioned flawlessly in all > respects. Anyone have any ideas what else we can try? Following the most recent HP Printer Software Update (version 3.0), on 08 December 2014, I had printing issues. I solved these problems, earlier today, by downloading the current support software from HP. <http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3742086> Be sure she chooses the software which matches her OS version, from the OS X drop-down menu. It's certainly worth a shot. HTH. - -- David Ritz <dritz@mindspring.com> Be kind to animals; kiss a shark. -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0 iEYEARECAAYFAlSST4EACgkQUrwpmRoS3utzZACfT8Oz7EL9flAmEfYVkd0DiwWG u4AAniTDvqkGpsuADH51Zi+yaOOUZmHo =q4vJ -----END PGP SIGNATURE-----
[toc] | [prev] | [next] | [standalone]
| From | Fred McKenzie <fmmck@aol.com> |
|---|---|
| Date | 2014-12-18 13:02 -0500 |
| Message-ID | <fmmck-A2891E.13020218122014@5ad64b5e.bb.sky.com> |
| In reply to | #67691 |
In article <1lwt9cu.5u9tignxx59wN%paulfuchs@spamain'tkosher.oink>, paulfuchs@spamain'tkosher.oink wrote: > It has a USB > cable connection and is not on any network. She can only print one job > file after it is turned on. Paul- Does the Airbook have more than one USB port? If so, try the other one. Fred
[toc] | [prev] | [standalone]
Back to top | Article view | comp.sys.mac.system
csiph-web