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MBP won't wake up

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  MBP won't wake up Kurt Ullman <kurtullman@yahoo.com> - 2015-05-24 10:09 -0400
    Re: MBP won't wake up awoolmeyer@gmail.com - 2015-05-24 07:25 -0700
    Re: MBP won't wake up Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-05-24 10:59 -0400
    Re: MBP won't wake up Leonard Blaisdell <leoblaisdell@sbcglobal.net> - 2015-05-24 18:28 -0700
      Re: MBP won't wake up Kurt Ullman <kurtullman@yahoo.com> - 2015-05-25 08:19 -0400
    Re: MBP won't wake up Andreas Rutishauser <andreas@macandreas.ch> - 2015-05-25 05:18 +0200
      Re: MBP won't wake up Kurt Ullman <kurtullman@yahoo.com> - 2015-05-25 08:20 -0400
        Re: MBP won't wake up Michael Vilain <vilain@NOspamcop.net> - 2015-05-26 23:39 -0700
          Re: MBP won't wake up Kurt Ullman <kurtullman@yahoo.com> - 2015-05-27 09:52 -0400
    Re: MBP won't wake up Michael Vilain <vilain@NOspamcop.net> - 2015-05-26 23:35 -0700
      Re: MBP won't wake up Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-05-27 08:26 -0400
        Re: MBP won't wake up Andreas Rutishauser <andreas@macandreas.ch> - 2015-05-28 06:28 +0200
          Re: MBP won't wake up Adam <ascinto@gmail.com> - 2015-05-28 02:10 -0700
          Re: MBP won't wake up Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-05-28 08:18 -0400

#75937 — MBP won't wake up

Mid 2013 MBP running 10.8.5 for about the last 6-8 weeks every once in a 
while, it won't wake up from sleep. Try to wake it up and no response. I 
have to turn it off and turn it back on. I am running monitor and 
Internet through the thunderbolt, my external HD is run from one USB 
port (that is a partitioned 2 TB with half SuperDuper! back up and the 
other half Time Machine. The other USB port has a non-powered hub that 
runs the receiver for the keyboard/mouse, a thumb drive, and iMic for 
recording and my printer. None of this has changed over the last few 
weeks since the wake up has caused problems. 
     The non-wake up appears almost random. Sometimes I will go for 3-4 
days with no problem, then sometimes closer together. It has happened 
after sleeping over night and then after sleeping only a couple of 
hours. Of course it has also woken up fine after overnight. 
       I have looked through the Apple forums and the logs but have only 
come away even more confused. Any suggestions?  I mostly use Word which 
I save every minute anyway so losing data isn't all that much of a 
problem. But I was wondering if shutting it down using the on/off switch 
instead of the shut down command could cause software and/or hardware 
problems.
-- 
³Statistics are like bikinis. What they reveal is suggestive,
     but what they conceal is vital.²
                       ‹ Aaron Levenstein

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#75938

On Sunday, May 24, 2015 at 10:09:54 AM UTC-4, Kurt Ullman wrote:
> Mid 2013 MBP running 10.8.5 for about the last 6-8 weeks every once in a 
> while, it won't wake up from sleep. Try to wake it up and no response. I 
> have to turn it off and turn it back on. I am running monitor and 
> Internet through the thunderbolt, my external HD is run from one USB 
> port (that is a partitioned 2 TB with half SuperDuper! back up and the 
> other half Time Machine. The other USB port has a non-powered hub that 
> runs the receiver for the keyboard/mouse, a thumb drive, and iMic for 
> recording and my printer. None of this has changed over the last few 
> weeks since the wake up has caused problems. 
>      The non-wake up appears almost random. Sometimes I will go for 3-4 
> days with no problem, then sometimes closer together. It has happened 
> after sleeping over night and then after sleeping only a couple of 
> hours. Of course it has also woken up fine after overnight. 
>        I have looked through the Apple forums and the logs but have only 
> come away even more confused. Any suggestions?  I mostly use Word which 
> I save every minute anyway so losing data isn't all that much of a 
> problem. But I was wondering if shutting it down using the on/off switch 
> instead of the shut down command could cause software and/or hardware 
> problems.

"just works" has been replaced with, "always broke".

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#75940

On 2015-05-24 10:09, Kurt Ullman wrote:

> port (that is a partitioned 2 TB with half SuperDuper! back up and the
> other half Time Machine.

Can't help you with your primary issue.

So... if your 2 TB hard disk goes Tango Uniform you lose both backups?

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#75943

In article <HdWdnbw4bpItRvzInZ2dnUU7-VmdnZ2d@earthlink.com>, Kurt
Ullman <kurtullman@yahoo.com> wrote:

> Mid 2013 MBP running 10.8.5 for about the last 6-8 weeks every once in a 
> while, it won't wake up from sleep. Try to wake it up and no response. I 
> have to turn it off and turn it back on. I am running monitor and 
> Internet through the thunderbolt, my external HD is run from one USB 
> port (that is a partitioned 2 TB with half SuperDuper! back up and the 
> other half Time Machine. The other USB port has a non-powered hub that 
> runs the receiver for the keyboard/mouse, a thumb drive, and iMic for 
> recording and my printer. None of this has changed over the last few 
> weeks since the wake up has caused problems. 
>      The non-wake up appears almost random. Sometimes I will go for 3-4 
> days with no problem, then sometimes closer together. It has happened 
> after sleeping over night and then after sleeping only a couple of 
> hours. Of course it has also woken up fine after overnight. 
>        I have looked through the Apple forums and the logs but have only 
> come away even more confused. Any suggestions?  I mostly use Word which 
> I save every minute anyway so losing data isn't all that much of a 
> problem. But I was wondering if shutting it down using the on/off switch 
> instead of the shut down command could cause software and/or hardware 
> problems.

Does your MBP wake up fine when not connected to a external display?
Is your display a Apple Thunderbolt Display?
If neither, I have no idea. 
If so, start with a google for "thunderbolt display wake up problem"
and refine it to what you want.
My wake on sleep problem was solved by using a thunderbolt cable
directly plugged into my Mac Mini and then into the TBD thunderbolt
slot and letting the supplied thunderbolt cable with security dongle
just lay uselessly off the display. I obtained that solution somewhere
on the Apple Forums a year or so ago. 

leo

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#75947

In article <240520151828090844%leoblaisdell@sbcglobal.net>,
 Leonard Blaisdell <leoblaisdell@sbcglobal.net> wrote:

> 
> 
> Does your MBP wake up fine when not connected to a external display?
     Don't know as I always use the external display. Need to for sight 
reasons. Is this something that I could check for by just disconnecting 
the display before letting it fall asleep and then plugging in again.

> Is your display a Apple Thunderbolt Display?
No, it DVI using Apple's converter. 

Also, this is a relatively new development over the last 3-4 months or 
so. Worked fine for the previous ~2 years.
-- 
³Statistics are like bikinis. What they reveal is suggestive,
     but what they conceal is vital.²
                       ‹ Aaron Levenstein

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#75945

Salut Kurt

In article <HdWdnbw4bpItRvzInZ2dnUU7-VmdnZ2d@earthlink.com>,
 Kurt Ullman <kurtullman@yahoo.com> wrote:

> Mid 2013 MBP running 10.8.5 for about the last 6-8 weeks every once in a 
> while, it won't wake up from sleep. Try to wake it up and no response. I 
> have to turn it off and turn it back on. I am running monitor and 
> Internet through the thunderbolt, my external HD is run from one USB 
> port (that is a partitioned 2 TB with half SuperDuper! back up and the 
> other half Time Machine. The other USB port has a non-powered hub that 
> runs the receiver for the keyboard/mouse, a thumb drive, and iMic for 
> recording and my printer. None of this has changed over the last few 
> weeks since the wake up has caused problems. 
>      The non-wake up appears almost random. Sometimes I will go for 3-4 
> days with no problem, then sometimes closer together. It has happened 
> after sleeping over night and then after sleeping only a couple of 
> hours. Of course it has also woken up fine after overnight. 
>        I have looked through the Apple forums and the logs but have only 
> come away even more confused. Any suggestions?  I mostly use Word which 
> I save every minute anyway so losing data isn't all that much of a 
> problem. But I was wondering if shutting it down using the on/off switch 
> instead of the shut down command could cause software and/or hardware 
> problems.

try connecting the keyboard/mouse combo to the monitor (or provide the 
hub with power)

Cheers
Andreas

-- 
MacAndreas Rutishauser, <http://www.MacAndreas.ch> 
EDV-Dienstleistungen, Hard- und Software, Internet und Netzwerk
Beratung, Unterstuetzung und Schulung
<mailto:andreas@MacAndreas.ch>, Fon: 044 / 721 36 47

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#75948

In article <andreas-FD8907.05180825052015@news.individual.de>,
 Andreas Rutishauser <andreas@macandreas.ch> wrote:

> try connecting the keyboard/mouse combo to the monitor (or provide the 
> hub with power)
> 

     I'll get a powered hub?  As I mentioned, this is a new development 
over the last few months.
-- 
³Statistics are like bikinis. What they reveal is suggestive,
     but what they conceal is vital.²
                       ‹ Aaron Levenstein

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#75970

In article <5sCdnT_E96brjv7InZ2dnUU7-RWdnZ2d@earthlink.com>,
 Kurt Ullman <kurtullman@yahoo.com> wrote:

> In article <andreas-FD8907.05180825052015@news.individual.de>,
>  Andreas Rutishauser <andreas@macandreas.ch> wrote:
> 
> > try connecting the keyboard/mouse combo to the monitor (or provide the 
> > hub with power)
> > 
> 
>      I'll get a powered hub?  As I mentioned, this is a new development 
> over the last few months.

That tells me it's failing hardware.  If it's under AppleCare, then get 
it fixed or at least diagnosed at the Apple Store.  If it's not, then 
you'll have to wait for it to fail outright.  I'll bet disconnecting USB 
or Thunderbold devices will change _something_.  If not, it truely is 
failing.

Get good backups.

Now.

-- 
DeeDee, don't press that button!  DeeDee!  NO!  Dee...
[I filter all Goggle Groups posts, so any reply may be automatically ignored]

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#75974

In article <vilain-8C3CD6.23391726052015@news.individual.net>,
 Michael Vilain <vilain@NOspamcop.net> wrote:

> In article <5sCdnT_E96brjv7InZ2dnUU7-RWdnZ2d@earthlink.com>,
>  Kurt Ullman <kurtullman@yahoo.com> wrote:
> 
> > In article <andreas-FD8907.05180825052015@news.individual.de>,
> >  Andreas Rutishauser <andreas@macandreas.ch> wrote:
> > 
> > > try connecting the keyboard/mouse combo to the monitor (or provide the 
> > > hub with power)
> > > 
> > 
> >      I'll get a powered hub?  As I mentioned, this is a new development 
> > over the last few months.
> 
> That tells me it's failing hardware.  If it's under AppleCare, then get 
> it fixed or at least diagnosed at the Apple Store.  If it's not, then 
> you'll have to wait for it to fail outright.  I'll bet disconnecting USB 
> or Thunderbold devices will change _something_.  If not, it truely is 
> failing.
> 
   I h ave replaced the TB->DMI converter multiple times. I wonder if 
that is going out again. Hasn't happened again, so maybe the fix was 
calling attention to it. (grin). 

> Get good backups.
> 
> Now.

    Between TM, SD, Carbonite and the really mission-critical stuff to a 
thumbdrive, I think I'm covered in a belt AND suspenders way.
-- 
³Statistics are like bikinis. What they reveal is suggestive,
     but what they conceal is vital.²
                       ‹ Aaron Levenstein

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#75969

In article <HdWdnbw4bpItRvzInZ2dnUU7-VmdnZ2d@earthlink.com>,
 Kurt Ullman <kurtullman@yahoo.com> wrote:

> Mid 2013 MBP running 10.8.5 for about the last 6-8 weeks every once in a 
> while, it won't wake up from sleep. Try to wake it up and no response. I 
> have to turn it off and turn it back on. I am running monitor and 
> Internet through the thunderbolt, my external HD is run from one USB 
> port (that is a partitioned 2 TB with half SuperDuper! back up and the 
> other half Time Machine. The other USB port has a non-powered hub that 
> runs the receiver for the keyboard/mouse, a thumb drive, and iMic for 
> recording and my printer. None of this has changed over the last few 
> weeks since the wake up has caused problems. 
>      The non-wake up appears almost random. Sometimes I will go for 3-4 
> days with no problem, then sometimes closer together. It has happened 
> after sleeping over night and then after sleeping only a couple of 
> hours. Of course it has also woken up fine after overnight. 
>        I have looked through the Apple forums and the logs but have only 
> come away even more confused. Any suggestions?  I mostly use Word which 
> I save every minute anyway so losing data isn't all that much of a 
> problem. But I was wondering if shutting it down using the on/off switch 
> instead of the shut down command could cause software and/or hardware 
> problems.

Don't put your computer to sleep.  Both my MBP and MacPro are either on 
or off.  They never sleep.

But the only thing I can think of is there's an extension or startup 
program that's running that's not well behaved that's preventing your 
keyboard from sending interrupts.

The next time the "can't wake from sleep" happens, try disconnecting 
your keyboard and reconnecting it.  If that doesn't work, try a 
non-critical disk.  If nothing happens, your machine is truly frozen and 
I suspect an intermittent hardware problem with the Logic board. If it's 
under AppleCare warrantee, take it into an Apple Store and see if they 
can run some sort of diagnostics with it.

If it's not under warrantee, it's your call on if this is annoying 
enough to spend $$$ on a new logic board or live with it until it fails 
outright, then get it fixed.

-- 
DeeDee, don't press that button!  DeeDee!  NO!  Dee...
[I filter all Goggle Groups posts, so any reply may be automatically ignored]

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#75971

On 2015-05-27 02:35, Michael Vilain wrote:
> In article <HdWdnbw4bpItRvzInZ2dnUU7-VmdnZ2d@earthlink.com>,
>   Kurt Ullman <kurtullman@yahoo.com> wrote:
>
>> Mid 2013 MBP running 10.8.5 for about the last 6-8 weeks every once in a
>> while, it won't wake up from sleep. Try to wake it up and no response. I
>> have to turn it off and turn it back on. I am running monitor and
>> Internet through the thunderbolt, my external HD is run from one USB
>> port (that is a partitioned 2 TB with half SuperDuper! back up and the
>> other half Time Machine. The other USB port has a non-powered hub that
>> runs the receiver for the keyboard/mouse, a thumb drive, and iMic for
>> recording and my printer. None of this has changed over the last few
>> weeks since the wake up has caused problems.
>>       The non-wake up appears almost random. Sometimes I will go for 3-4
>> days with no problem, then sometimes closer together. It has happened
>> after sleeping over night and then after sleeping only a couple of
>> hours. Of course it has also woken up fine after overnight.
>>         I have looked through the Apple forums and the logs but have only
>> come away even more confused. Any suggestions?  I mostly use Word which
>> I save every minute anyway so losing data isn't all that much of a
>> problem. But I was wondering if shutting it down using the on/off switch
>> instead of the shut down command could cause software and/or hardware
>> problems.
>
> Don't put your computer to sleep.  Both my MBP and MacPro are either on
> or off.  They never sleep.

All our Macs (iMac, 2 MBA's) sleep nightly from 23:30 or when not in use 
for 2 hours.  They are rarely "off".  Typically my SO's MBA goes 60 days 
or more between re-boots.  My iMac about 30 days and my MBA too.

>
> But the only thing I can think of is there's an extension or startup
> program that's running that's not well behaved that's preventing your
> keyboard from sending interrupts.
>
> The next time the "can't wake from sleep" happens, try disconnecting
> your keyboard and reconnecting it.  If that doesn't work, try a

How would he do that with an MBP?

> non-critical disk.  If nothing happens, your machine is truly frozen and
> I suspect an intermittent hardware problem with the Logic board. If it's
> under AppleCare warrantee, take it into an Apple Store and see if they
> can run some sort of diagnostics with it.
>
> If it's not under warrantee, it's your call on if this is annoying
> enough to spend $$$ on a new logic board or live with it until it fails
> outright, then get it fixed.


It's not necessarily a hardware issue.

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#75990

Salut Alan

In article <HrSdnaal9b1jKvjInZ2dnUU7-L2dnZ2d@giganews.com>,
 Alan Browne <alan.browne@freelunchvideotron.ca> wrote:

> On 2015-05-27 02:35, Michael Vilain wrote:
> > In article <HdWdnbw4bpItRvzInZ2dnUU7-VmdnZ2d@earthlink.com>,
> >   Kurt Ullman <kurtullman@yahoo.com> wrote:
> >
> >> Mid 2013 MBP running 10.8.5 for about the last 6-8 weeks every once in a
> >> while, it won't wake up from sleep. Try to wake it up and no response. I
> >> have to turn it off and turn it back on. I am running monitor and
> >> Internet through the thunderbolt, my external HD is run from one USB
> >> port (that is a partitioned 2 TB with half SuperDuper! back up and the
> >> other half Time Machine. The other USB port has a non-powered hub that
> >> runs the receiver for the keyboard/mouse, a thumb drive, and iMic for
> >> recording and my printer. None of this has changed over the last few
> >> weeks since the wake up has caused problems.
> >>       The non-wake up appears almost random. Sometimes I will go for 3-4
> >> days with no problem, then sometimes closer together. It has happened
> >> after sleeping over night and then after sleeping only a couple of
> >> hours. Of course it has also woken up fine after overnight.
> >>         I have looked through the Apple forums and the logs but have only
> >> come away even more confused. Any suggestions?  I mostly use Word which
> >> I save every minute anyway so losing data isn't all that much of a
> >> problem. But I was wondering if shutting it down using the on/off switch
> >> instead of the shut down command could cause software and/or hardware
> >> problems.

> > The next time the "can't wake from sleep" happens, try disconnecting
> > your keyboard and reconnecting it.  If that doesn't work, try a
> 
> How would he do that with an MBP?

just read the original post, especially the part about what is connected 
to a non-powered USB hub, and you'll know.

Cheers
Andreas

-- 
MacAndreas Rutishauser, <http://www.MacAndreas.ch> 
EDV-Dienstleistungen, Hard- und Software, Internet und Netzwerk
Beratung, Unterstuetzung und Schulung
<mailto:andreas@MacAndreas.ch>, Fon: 044 / 721 36 47

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#75991

Try starting with nothing plugged in, open console, plug stuff in and see what messages pop up. Or look at what time the problem occurred and then look in the system log with Console to see if anything had problems at the same time. That might help narrow down the problem- good luck

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#75995

On 2015-05-28 00:28, Andreas Rutishauser wrote:
> Salut Alan
>
> In article <HrSdnaal9b1jKvjInZ2dnUU7-L2dnZ2d@giganews.com>,
>   Alan Browne <alan.browne@freelunchvideotron.ca> wrote:
>
>> On 2015-05-27 02:35, Michael Vilain wrote:
>>> In article <HdWdnbw4bpItRvzInZ2dnUU7-VmdnZ2d@earthlink.com>,
>>>    Kurt Ullman <kurtullman@yahoo.com> wrote:
>>>
>>>> Mid 2013 MBP running 10.8.5 for about the last 6-8 weeks every once in a
>>>> while, it won't wake up from sleep. Try to wake it up and no response. I
>>>> have to turn it off and turn it back on. I am running monitor and
>>>> Internet through the thunderbolt, my external HD is run from one USB
>>>> port (that is a partitioned 2 TB with half SuperDuper! back up and the
>>>> other half Time Machine. The other USB port has a non-powered hub that
>>>> runs the receiver for the keyboard/mouse, a thumb drive, and iMic for
>>>> recording and my printer. None of this has changed over the last few
>>>> weeks since the wake up has caused problems.
>>>>        The non-wake up appears almost random. Sometimes I will go for 3-4
>>>> days with no problem, then sometimes closer together. It has happened
>>>> after sleeping over night and then after sleeping only a couple of
>>>> hours. Of course it has also woken up fine after overnight.
>>>>          I have looked through the Apple forums and the logs but have only
>>>> come away even more confused. Any suggestions?  I mostly use Word which
>>>> I save every minute anyway so losing data isn't all that much of a
>>>> problem. But I was wondering if shutting it down using the on/off switch
>>>> instead of the shut down command could cause software and/or hardware
>>>> problems.
>
>>> The next time the "can't wake from sleep" happens, try disconnecting
>>> your keyboard and reconnecting it.  If that doesn't work, try a
>>
>> How would he do that with an MBP?
>
> just read the original post, especially the part about what is connected
> to a non-powered USB hub, and you'll know.

Got it.  Assumed the MBP keyboard.

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