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Groups > comp.sys.mac.system > #110096

Re: Playing cable HD TV on the Mac

Cross-posted to 2 groups.

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In article <51W5y0sPNk52-pn2-H6TJLDLHwjbk@localhost>, John Varela
<newlamps@verizon.net> wrote:

> On Thu, 16 Nov 2017 01:42:01 UTC, "Ed H." <phoney@bogus.com> wrote:
> 
> > In article <1nfj9y2.1rnosk416nuf14N%nmassello@yahoo.com>, Neill
> > Massello <nmassello@yahoo.com> wrote:
> > 
> > > Lewis <g.kreme@gmail.com.dontsendmecopies> wrote:
> > > 
> > > > Newer EyeTV, Silicon Dust HomeRun HD (which I used to use when I still
> > > > cared about broadcast TV). Probably others, but these two work well.
> > > 
> > > The most recent builds (7521 and 7522) of EyeTV 3.6.9 lack support for
> > > the HDHomeRun. 
> > > 
> > >
> > >
> > > <https://eyetvforum.com/index.php?/topic/2042-369-7521-breaks-compatibilit
> > > y-wi
> > > th-hdhomerun/>
> > > 
> > > EyeTV's new owner (Geniatech) is headquartered in Germany and
> > > concentrates on the European market, and it looks like they are dropping
> > > support for North American hardware. 
> > > 
> > 
> > Thanks for the info - I'm using build 7518 and it looks like 7520 is
> > the end of the line.
>  
> Has anyone complained to Geniatech support? Squeaky wheel, grease.
> 
> I was running 7520. It was 7521 that broke support for the EyeTV HD.
> I complained and in a day or two they sent me 7522, which corrected 
> the problem.

From that forum topic, someone named AlanG posted the following on
Wednesday. I didn't see anything there about 7522 resolving the problem
though, so we'll see.
=====================================================
My email trail with support:

Me:  New version (7521) does not have HDHomerun on hardware list
Software now unusable!

Geniatch:  Thank you for contacting us.
We are just confirmed with the techs that they remove the hd home run
and do not support it from the 7521 version of eyetv 3 software, so
please use the 7520 version and it will work well with your productˇ
content/uploads/software/EyeTV3.6.9(7520)20170831.dmg

Me:  Why have they removed it?  And why was there no warning in the
update notification?  Seems like very poor customer service!

Geniatch:  We are really sorry for the inconvenience.
It is te decision of our company and we can not control it, sorry to
take the inconvenience to you.

.... so that's that then! 

Shame, as I haven't found any other software with the same ease of use
and clarity of program guide. 
=====================================================

https://is.gd/1e4PoE

https://eyetvforum.com/index.php?/topic/2042-369-7521-breaks-compatibili
ty-with-hdhomerun/&tab=comments#comment-3174

-- 
Ed H.

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Thread

Playing cable HD TV on the Mac "John Varela" <newlamps@verizon.net> - 2017-11-15 01:01 +0000
  Re: Playing cable HD TV on the Mac Jolly Roger <jollyroger@pobox.com> - 2017-11-15 04:10 +0000
    Re: Playing cable HD TV on the Mac nmassello@yahoo.com (Neill Massello) - 2017-11-15 00:57 -0700
    Re: Playing cable HD TV on the Mac "John Varela" <newlamps@verizon.net> - 2017-11-16 01:12 +0000
  Re: Playing cable HD TV on the Mac Lewis <g.kreme@gmail.com.dontsendmecopies> - 2017-11-15 17:46 +0000
    Re: Playing cable HD TV on the Mac nmassello@yahoo.com (Neill Massello) - 2017-11-15 14:11 -0700
      Re: Playing cable HD TV on the Mac "Ed H." <phoney@bogus.com> - 2017-11-15 19:42 -0600
        Re: Playing cable HD TV on the Mac "John Varela" <newlamps@verizon.net> - 2017-11-17 02:34 +0000
          Re: Playing cable HD TV on the Mac nmassello@yahoo.com (Neill Massello) - 2017-11-16 20:44 -0700
            Re: Playing cable HD TV on the Mac "John Varela" <newlamps@verizon.net> - 2017-11-17 19:25 +0000
          Re: Playing cable HD TV on the Mac "Ed H." <phoney@bogus.com> - 2017-11-17 22:13 -0600

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