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Finding background "malware"

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  Finding background "malware" briang@panix.com (Brian Gordon) - 2018-06-13 16:24 -0400
    Re: Finding background "malware" nospam <nospam@nospam.invalid> - 2018-06-13 16:35 -0400
      Re: Finding background "malware" RJH <patchmoney@gmx.com> - 2018-06-13 21:49 +0100
        Re: Finding background "malware" nospam <nospam@nospam.invalid> - 2018-06-13 16:52 -0400
    Re: Finding background "malware" Jolly Roger <jollyroger@pobox.com> - 2018-06-14 00:53 +0000
      Re: Finding background "malware" briang@panix.com (Brian Gordon) - 2018-06-14 02:04 +0000
        Re: Finding background "malware" Jolly Roger <jollyroger@pobox.com> - 2018-06-14 02:29 +0000
    Re: Finding background "malware" Lewis <g.kreme@gmail.com.dontsendmecopies> - 2018-06-17 18:16 +0000
      Re: Finding background "malware" gtr <xxx@yyy.zzz> - 2018-06-17 13:45 -0700

#42931 — Finding background "malware"

A repair shop I haven't used before fixed an overheting problem.  However, they
pressed hard for another $85 to clean up "all the malware" running on my system
that was contributing to the problem.

I periodically run some malware detectors, but they are looking at files, not
processes. Is there something I can run to detact these "problems"?


-- 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
| Brian Gordon     -->briang@panix.com<--     brian dot gordon at cox dot net |
+ bgordon@aol.com                                      Bass: NSC Frank Thorne +
-------------------------------------------------------------------------------

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#42932

In article <pfruhi$9f5$1@panix2.panix.com>, Brian Gordon
<briang@panix.com> wrote:

> A repair shop I haven't used before fixed an overheting problem.  However,
> they pressed hard for another $85 to clean up "all the malware" running on my
> system that was contributing to the problem.

of course they did, because it's pure profit.
 
> I periodically run some malware detectors, but they are looking at files, not
> processes. Is there something I can run to detact these "problems"?

the 'problem' is the sleazy repair shop.

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#42933

On 13/06/2018 21:35, nospam wrote:
> In article <pfruhi$9f5$1@panix2.panix.com>, Brian Gordon
> <briang@panix.com> wrote:
> 
>> A repair shop I haven't used before fixed an overheting problem.  However,
>> they pressed hard for another $85 to clean up "all the malware" running on my
>> system that was contributing to the problem.
> 
> of course they did, because it's pure profit.
>   
>> I periodically run some malware detectors, but they are looking at files, not
>> processes. Is there something I can run to detact these "problems"?
> 
> the 'problem' is the sleazy repair shop.
> 

I worked in a computer repair shop for a while - under some pressure to 
sell anti-virus software. In fact the shop made virtually nothing on 
hardware - it was all fixing mainly software problems and selling inkjet 
cartridges.

-- 
Cheers, Rob

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#42934

In article <pfs018$37k$2@dont-email.me>, RJH <patchmoney@gmx.com> wrote:

> >> A repair shop I haven't used before fixed an overheting problem.  However,
> >> they pressed hard for another $85 to clean up "all the malware" running on
> >> my system that was contributing to the problem.
> > 
> > of course they did, because it's pure profit.
> >   
> >> I periodically run some malware detectors, but they are looking at files,
> >> not processes. Is there something I can run to detact these "problems"?
> > 
> > the 'problem' is the sleazy repair shop.
> 
> I worked in a computer repair shop for a while - under some pressure to 
> sell anti-virus software. In fact the shop made virtually nothing on 
> hardware - it was all fixing mainly software problems and selling inkjet 
> cartridges.

a similar tactic is hard-selling the 'extended warranty' packages.

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#42935

On 2018-06-13, Brian Gordon <briang@panix.com> wrote:
> A repair shop I haven't used before fixed an overheting problem.  However, they
> pressed hard for another $85 to clean up "all the malware" running on my system
> that was contributing to the problem.
>
> I periodically run some malware detectors, but they are looking at files, not
> processes. Is there something I can run to detact these "problems"?

They are probably trying to scam you out of money. If MalwareBytes
doesn't show anything, you don't have anything to worry about. And you
shouldn't do business with them anymore. Your local Apple retail store
is generally much more trustworthy.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#42936

In article <fodsjqFqn1jU1@mid.individual.net>,
Jolly Roger  <jollyroger@pobox.com> wrote:
>On 2018-06-13, Brian Gordon <briang@panix.com> wrote:
>> A repair shop I haven't used before fixed an overheting problem. 
>However, they
>> pressed hard for another $85 to clean up "all the malware" running on
>my system
>> that was contributing to the problem.
>>
>> I periodically run some malware detectors, but they are looking at files, not
>> processes. Is there something I can run to detact these "problems"?
>
>They are probably trying to scam you out of money. If MalwareBytes
>doesn't show anything, you don't have anything to worry about. And you
>shouldn't do business with them anymore. Your local Apple retail store
>is generally much more trustworthy.
>

Unfortunately, my nearest Apple authorized retailer is a couple of hours away.
I'm working with MalwareBytes as I type ...

-- 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
| Brian Gordon     -->briang@panix.com<--     brian dot gordon at cox dot net |
+ bgordon@aol.com                                      Bass: NSC Frank Thorne +
-------------------------------------------------------------------------------

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#42937

On 2018-06-14, Brian Gordon <briang@panix.com> wrote:
> In article <fodsjqFqn1jU1@mid.individual.net>,
> Jolly Roger  <jollyroger@pobox.com> wrote:
>>On 2018-06-13, Brian Gordon <briang@panix.com> wrote:
>>> A repair shop I haven't used before fixed an overheting problem.
>>> However, they pressed hard for another $85 to clean up "all the
>>> malware" running on my system that was contributing to the problem.
>>>
>>> I periodically run some malware detectors, but they are looking at
>>> files, not processes. Is there something I can run to detact these
>>> "problems"?
>>
>>They are probably trying to scam you out of money. If MalwareBytes
>>doesn't show anything, you don't have anything to worry about. And you
>>shouldn't do business with them anymore. Your local Apple retail store
>>is generally much more trustworthy.
>
> Unfortunately, my nearest Apple authorized retailer is a couple of
> hours away.  I'm working with MalwareBytes as I type ...

You can contact Apple Support with online chat or over the phone, and
they will arrange a shipment to have your device repaired:

<https://support.apple.com/contact>

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#42950

In message <pfruhi$9f5$1@panix2.panix.com> Brian Gordon <briang@panix.com> wrote:
> A repair shop I haven't used before fixed an overheting problem.  However, they
> pressed hard for another $85 to clean up "all the malware" running on my system
> that was contributing to the problem.

Don't go there again.

> I periodically run some malware detectors, but they are looking at files, not
> processes. Is there something I can run to detact these "problems"?

What problems?

-- 
Gehm's Corollary to Clarke's law: Any technology distinguishable from
magic is insufficiently advanced.

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#42953

On 2018-06-17 18:16:43 +0000, Lewis said:

> In message <pfruhi$9f5$1@panix2.panix.com> Brian Gordon 
> <briang@panix.com> wrote:
>> A repair shop I haven't used before fixed an overheting problem.  However, they
>> pressed hard for another $85 to clean up "all the malware" running on my system
>> that was contributing to the problem.
> 
> Don't go there again.
> 
>> I periodically run some malware detectors, but they are looking at files, not
>> processes. Is there something I can run to detact these "problems"?
> 
> What problems?

Or "problems".

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