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Groups > comp.sys.mac.apps > #28172 > unrolled thread
| Started by | Fred Moore <fmoore@gcfn.org> |
|---|---|
| First post | 2015-03-12 16:06 -0400 |
| Last post | 2015-03-13 21:14 +0000 |
| Articles | 20 on this page of 32 — 12 participants |
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DiskWarrior 5 Manual? Fred Moore <fmoore@gcfn.org> - 2015-03-12 16:06 -0400
Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-12 22:29 +0000
Re: DiskWarrior 5 Manual? Fred Moore <fmoore@gcfn.org> - 2015-03-13 09:29 -0400
Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-13 13:32 +0000
Re: DiskWarrior 5 Manual? Fred Moore <fmoore@gcfn.org> - 2015-03-13 09:43 -0400
Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-13 14:32 +0000
Re: DiskWarrior 5 Manual? Warren Oates <warren.oates@gmail.com> - 2015-03-13 12:05 -0400
Re: DiskWarrior 5 Manual? FPP <fredp151@gmail.com> - 2015-03-13 18:19 -0400
Re: DiskWarrior 5 Manual? nospam <nospam@nospam.invalid> - 2015-03-13 12:20 -0400
Re: DiskWarrior 5 Manual? Fester Bestertester <fbt@fbt.net> - 2015-03-14 09:49 -0700
Re: DiskWarrior 5 Manual? Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-13 12:35 -0400
Re: DiskWarrior 5 Manual? Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-03-13 17:18 +0000
Re: DiskWarrior 5 Manual? Fred Moore <fmoore@gcfn.org> - 2015-03-14 12:53 -0400
Re: DiskWarrior 5 Manual? nospam <nospam@nospam.invalid> - 2015-03-14 13:01 -0400
Re: DiskWarrior 5 Manual? Fred Moore <fmoore@gcfn.org> - 2015-03-14 13:38 -0400
Re: DiskWarrior 5 Manual? nospam <nospam@nospam.invalid> - 2015-03-14 14:05 -0400
Re: DiskWarrior 5 Manual? jamiekg@wizardling.geek.nz (Jamie Kahn Genet) - 2015-03-15 07:22 +1300
Re: DiskWarrior 5 Manual? nospam <nospam@nospam.invalid> - 2015-03-14 14:46 -0400
Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-14 19:33 +0000
Re: DiskWarrior 5 Manual? jamiekg@wizardling.geek.nz (Jamie Kahn Genet) - 2015-03-15 20:54 +1300
Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-15 13:50 +0000
Re: DiskWarrior 5 Manual? jamiekg@wizardling.geek.nz (Jamie Kahn Genet) - 2015-03-16 15:39 +1300
Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-16 14:41 +0000
Re: DiskWarrior 5 Manual? super70s <super70s@super70s.invalid> - 2015-03-22 13:20 -0500
Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-14 19:31 +0000
Re: DiskWarrior 5 Manual? tmo1138 <tmo1138@tmo1138.com> - 2015-03-15 01:09 +0000
Re: DiskWarrior 5 Manual?--Answer Fred Moore <fmoore@gcfn.org> - 2015-03-16 11:09 -0400
Re: DiskWarrior 5 Manual? Tom Stiller <clusterfux.upmon@gmail.com> - 2015-03-13 18:49 +0000
Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-13 18:57 +0000
Re: DiskWarrior 5 Manual? nospam <nospam@nospam.invalid> - 2015-03-13 14:58 -0400
Re: DiskWarrior 5 Manual? Tom Stiller <clusterfux.upmon@gmail.com> - 2015-03-13 21:10 +0000
Re: DiskWarrior 5 Manual? Jolly Roger <jollyroger@pobox.com> - 2015-03-13 21:14 +0000
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| From | Fred Moore <fmoore@gcfn.org> |
|---|---|
| Date | 2015-03-12 16:06 -0400 |
| Subject | DiskWarrior 5 Manual? |
| Message-ID | <mdsrj4$at6$1@dont-email.me> |
Can anyone tell me where I can get the DW5 manual? I have checked the
Alsoft site and Googled, but AFAICT you can only get it from the
thumbdrive they send you. I'd like to read through it before ordering. TIA
--
The only people who can quantify the value of research are liars and morons.
--Dilbert 2010.1.5
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| From | Jolly Roger <jollyroger@pobox.com> |
|---|---|
| Date | 2015-03-12 22:29 +0000 |
| Message-ID | <cmeib5F9tbqU1@mid.individual.net> |
| In reply to | #28172 |
On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote: > Can anyone tell me where I can get the DW5 manual? I have checked the > Alsoft site and Googled, but AFAICT you can only get it from the > thumbdrive they send you. I'd like to read through it before ordering. TIA Why not just ask their sales department for it?: Sales.Info@Alsoft.com -- E-mail sent to this address may be devoured by my ravenous SPAM filter. I often ignore posts from Google. Use a real news client instead. JR
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| From | Fred Moore <fmoore@gcfn.org> |
|---|---|
| Date | 2015-03-13 09:29 -0400 |
| Message-ID | <mduom4$ecf$1@dont-email.me> |
| In reply to | #28176 |
On 3/12/15 6:29 p, Jolly Roger wrote: > On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote: >> Can anyone tell me where I can get the DW5 manual? I have checked the >> Alsoft site and Googled, but AFAICT you can only get it from the >> thumbdrive they send you. I'd like to read through it before ordering. TIA > > Why not just ask their sales department for it?: > > Sales.Info@Alsoft.com Hmm. Well, that's an interesting thought. Though if the company doesn't post a link to the manual on the site, I don't know why sales would be authorized to give it out; but stranger things have happened. I'll give it a try. Thanks for the suggestion.
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| From | Jolly Roger <jollyroger@pobox.com> |
|---|---|
| Date | 2015-03-13 13:32 +0000 |
| Message-ID | <cmg77eFmctlU1@mid.individual.net> |
| In reply to | #28186 |
On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote: > On 3/12/15 6:29 p, Jolly Roger wrote: >> On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote: >>> Can anyone tell me where I can get the DW5 manual? I have checked the >>> Alsoft site and Googled, but AFAICT you can only get it from the >>> thumbdrive they send you. I'd like to read through it before ordering. TIA >> >> Why not just ask their sales department for it?: >> >> Sales.Info@Alsoft.com > > Hmm. Well, that's an interesting thought. Though if the company doesn't > post a link to the manual on the site, I don't know why sales would be > authorized to give it out; but stranger things have happened. > > I'll give it a try. Thanks for the suggestion. The way you worded it above is how you should ask them, since you seem to indicate you ant to order, but would like to read the manual first. If it resulted in a sale, I don't see why they wouldn't at least consider it. -- E-mail sent to this address may be devoured by my ravenous SPAM filter. I often ignore posts from Google. Use a real news client instead. JR
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| From | Fred Moore <fmoore@gcfn.org> |
|---|---|
| Date | 2015-03-13 09:43 -0400 |
| Message-ID | <mdupg6$hgd$1@dont-email.me> |
| In reply to | #28187 |
On 3/13/15 9:32 a, Jolly Roger wrote:
> On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote:
>> On 3/12/15 6:29 p, Jolly Roger wrote:
>>> On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote:
>>>> Can anyone tell me where I can get the DW5 manual? I have checked the
>>>> Alsoft site and Googled, but AFAICT you can only get it from the
>>>> thumbdrive they send you. I'd like to read through it before ordering. TIA
>>>
>>> Why not just ask their sales department for it?:
>>>
>>> Sales.Info@Alsoft.com
>>
>> Hmm. Well, that's an interesting thought. Though if the company doesn't
>> post a link to the manual on the site, I don't know why sales would be
>> authorized to give it out; but stranger things have happened.
>>
>> I'll give it a try. Thanks for the suggestion.
>
> The way you worded it above is how you should ask them, since you seem
> to indicate you ant to order, but would like to read the manual first.
> If it resulted in a sale, I don't see why they wouldn't at least
> consider it.
(Wow, this has turned into instant messaging!)
Excellent point and I just emailed sales using the language above, so
we'll see. I still don't understand why they don't have a clear link on
their site. It's like they want to hide it. I'm sure I'm not the only
person who has ever wanted to read the manual before purchasing, despite
being a current user so I'm familiar with the product.
--
Prediction is very difficult, especially about the future.
--Niels Bohr
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| From | Jolly Roger <jollyroger@pobox.com> |
|---|---|
| Date | 2015-03-13 14:32 +0000 |
| Message-ID | <cmgaokFmctlU6@mid.individual.net> |
| In reply to | #28188 |
On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote: > On 3/13/15 9:32 a, Jolly Roger wrote: >> On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote: >>> On 3/12/15 6:29 p, Jolly Roger wrote: >>>> On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote: >>>>> Can anyone tell me where I can get the DW5 manual? I have checked the >>>>> Alsoft site and Googled, but AFAICT you can only get it from the >>>>> thumbdrive they send you. I'd like to read through it before ordering. TIA >>>> >>>> Why not just ask their sales department for it?: >>>> >>>> Sales.Info@Alsoft.com >>> >>> Hmm. Well, that's an interesting thought. Though if the company doesn't >>> post a link to the manual on the site, I don't know why sales would be >>> authorized to give it out; but stranger things have happened. >>> >>> I'll give it a try. Thanks for the suggestion. >> >> The way you worded it above is how you should ask them, since you seem >> to indicate you ant to order, but would like to read the manual first. >> If it resulted in a sale, I don't see why they wouldn't at least >> consider it. > > (Wow, this has turned into instant messaging!) > > Excellent point and I just emailed sales using the language above, so > we'll see. I still don't understand why they don't have a clear link on > their site. It's like they want to hide it. I'm sure I'm not the only > person who has ever wanted to read the manual before purchasing, despite > being a current user so I'm familiar with the product. Agreed. You might want to make that suggestion to them as well. : ) -- E-mail sent to this address may be devoured by my ravenous SPAM filter. I often ignore posts from Google. Use a real news client instead. JR
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| From | Warren Oates <warren.oates@gmail.com> |
|---|---|
| Date | 2015-03-13 12:05 -0400 |
| Message-ID | <55030ade$0$24958$c3e8da3$92d0a893@news.astraweb.com> |
| In reply to | #28189 |
In article <cmgaokFmctlU6@mid.individual.net>, Jolly Roger <jollyroger@pobox.com> wrote: > On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote: > > On 3/13/15 9:32 a, Jolly Roger wrote: > >> On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote: > >>> On 3/12/15 6:29 p, Jolly Roger wrote: > >>>> On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote: > >>>>> Can anyone tell me where I can get the DW5 manual? I have checked the > >>>>> Alsoft site and Googled, but AFAICT you can only get it from the > >>>>> thumbdrive they send you. I'd like to read through it before ordering. > >>>>> TIA > >>>> > >>>> Why not just ask their sales department for it?: > >>>> > >>>> Sales.Info@Alsoft.com > >>> > >>> Hmm. Well, that's an interesting thought. Though if the company doesn't > >>> post a link to the manual on the site, I don't know why sales would be > >>> authorized to give it out; but stranger things have happened. > >>> > >>> I'll give it a try. Thanks for the suggestion. > >> > >> The way you worded it above is how you should ask them, since you seem > >> to indicate you ant to order, but would like to read the manual first. > >> If it resulted in a sale, I don't see why they wouldn't at least > >> consider it. > > > > (Wow, this has turned into instant messaging!) > > > > Excellent point and I just emailed sales using the language above, so > > we'll see. I still don't understand why they don't have a clear link on > > their site. It's like they want to hide it. I'm sure I'm not the only > > person who has ever wanted to read the manual before purchasing, despite > > being a current user so I'm familiar with the product. > > Agreed. You might want to make that suggestion to them as well. : ) How radical a change is there from version 4 to 5? The manual for the former is available through a Google. -- Where's the Vangelis music? Pris' tongue is sticking out in in the wide shot after Batty has kissed her. They have put back more tits into the Zhora dressing room scene. -- notes for Blade Runner
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| From | FPP <fredp151@gmail.com> |
|---|---|
| Date | 2015-03-13 18:19 -0400 |
| Message-ID | <mdvnou$jnv$1@dont-email.me> |
| In reply to | #28190 |
On 2015-03-13 16:05:50 +0000, Warren Oates <warren.oates@gmail.com> said: > In article <cmgaokFmctlU6@mid.individual.net>, > Jolly Roger <jollyroger@pobox.com> wrote: > >> On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote: >> > On 3/13/15 9:32 a, Jolly Roger wrote: >> >> On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote: >> >>> On 3/12/15 6:29 p, Jolly Roger wrote: >> >>>> On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote: >> >>>>> Can anyone tell me where I can get the DW5 manual? I have checked the >> >>>>> Alsoft site and Googled, but AFAICT you can only get it from the >> >>>>> thumbdrive they send you. I'd like to read through it before >> ordering. >>>>> TIA >> >>>> >> >>>> Why not just ask their sales department for it?: >> >>>> >> >>>> Sales.Info@Alsoft.com >> >>> >> >>> Hmm. Well, that's an interesting thought. Though if the company doesn't >> >>> post a link to the manual on the site, I don't know why sales would be >> >>> authorized to give it out; but stranger things have happened. >> >>> >> >>> I'll give it a try. Thanks for the suggestion. >> >> >> >> The way you worded it above is how you should ask them, since you seem >> >> to indicate you ant to order, but would like to read the manual first. >> >> If it resulted in a sale, I don't see why they wouldn't at least >> >> consider it. >> > >> > (Wow, this has turned into instant messaging!) >> > >> > Excellent point and I just emailed sales using the language above, so >> > we'll see. I still don't understand why they don't have a clear link >> on > their site. It's like they want to hide it. I'm sure I'm not the >> only > person who has ever wanted to read the manual before purchasing, >> despite > being a current user so I'm familiar with the product. >> >> Agreed. You might want to make that suggestion to them as well. : ) > > How radical a change is there from version 4 to 5? The manual for the > former is available through a Google. Bigtime change in the interface... I mean, it essentially works the same way, so using it isn't an issue - but it's a radically different app. -- Conservatives are disappointed with President Obama because he's too liberal. Liberals are disappointed with President Obama because he's not liberal enough. Moderates are disappointed with President Obama, but they can't exactly put their finger on why.
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| From | nospam <nospam@nospam.invalid> |
|---|---|
| Date | 2015-03-13 12:20 -0400 |
| Message-ID | <130320151220287700%nospam@nospam.invalid> |
| In reply to | #28188 |
In article <mdupg6$hgd$1@dont-email.me>, Fred Moore <fmoore@gcfn.org> wrote: > Excellent point and I just emailed sales using the language above, so > we'll see. I still don't understand why they don't have a clear link on > their site. It's like they want to hide it. I'm sure I'm not the only > person who has ever wanted to read the manual before purchasing, despite > being a current user so I'm familiar with the product. what information in the manual do you want? it's not as if disk warrior is hard to use.
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| From | Fester Bestertester <fbt@fbt.net> |
|---|---|
| Date | 2015-03-14 09:49 -0700 |
| Message-ID | <0001HW.D129B4BD087E9D91B01029BF@news.eternal-september.org> |
| In reply to | #28191 |
> what information in the manual do you want? So, you have a copy? Send it to him.
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| From | Alan Browne <alan.browne@freelunchvideotron.ca> |
|---|---|
| Date | 2015-03-13 12:35 -0400 |
| Message-ID | <Oqidnc7nU_V4jJ7InZ2dnUU7-XWdnZ2d@giganews.com> |
| In reply to | #28188 |
On 2015-03-13 09:43, Fred Moore wrote: > On 3/13/15 9:32 a, Jolly Roger wrote: >> On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote: >>> On 3/12/15 6:29 p, Jolly Roger wrote: >>>> On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote: >>>>> Can anyone tell me where I can get the DW5 manual? I have checked the >>>>> Alsoft site and Googled, but AFAICT you can only get it from the >>>>> thumbdrive they send you. I'd like to read through it before >>>>> ordering. TIA >>>> >>>> Why not just ask their sales department for it?: >>>> >>>> Sales.Info@Alsoft.com >>> >>> Hmm. Well, that's an interesting thought. Though if the company doesn't >>> post a link to the manual on the site, I don't know why sales would be >>> authorized to give it out; but stranger things have happened. >>> >>> I'll give it a try. Thanks for the suggestion. >> >> The way you worded it above is how you should ask them, since you seem >> to indicate you ant to order, but would like to read the manual first. >> If it resulted in a sale, I don't see why they wouldn't at least >> consider it. > > (Wow, this has turned into instant messaging!) > > Excellent point and I just emailed sales using the language above, so > we'll see. I still don't understand why they don't have a clear link on > their site. It's like they want to hide it. I'm sure I'm not the only > person who has ever wanted to read the manual before purchasing, despite > being a current user so I'm familiar with the product. Could it be simply that DW is intuitive and informative enough that a separate manual is not needed? On a side note I established a software company in the 80's. It was called: Alsoft. (Registered co. in Quebec and Canada).
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| From | Lewis <g.kreme@gmail.com.dontsendmecopies> |
|---|---|
| Date | 2015-03-13 17:18 +0000 |
| Message-ID | <slrnmg670f.17b.g.kreme@kreme.eternal-september.org> |
| In reply to | #28188 |
Okay, so one time? In band camp? Fred Moore <fmoore@gcfn.org> was all, like: > On 3/13/15 9:32 a, Jolly Roger wrote: >> On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote: >>> On 3/12/15 6:29 p, Jolly Roger wrote: >>>> On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote: >>>>> Can anyone tell me where I can get the DW5 manual? I have checked the >>>>> Alsoft site and Googled, but AFAICT you can only get it from the >>>>> thumbdrive they send you. I'd like to read through it before ordering. TIA >>>> >>>> Why not just ask their sales department for it?: >>>> >>>> Sales.Info@Alsoft.com >>> >>> Hmm. Well, that's an interesting thought. Though if the company doesn't >>> post a link to the manual on the site, I don't know why sales would be >>> authorized to give it out; but stranger things have happened. >>> >>> I'll give it a try. Thanks for the suggestion. >> >> The way you worded it above is how you should ask them, since you seem >> to indicate you ant to order, but would like to read the manual first. >> If it resulted in a sale, I don't see why they wouldn't at least >> consider it. > (Wow, this has turned into instant messaging!) > Excellent point and I just emailed sales using the language above, so > we'll see. I still don't understand why they don't have a clear link on > their site. It's like they want to hide it. I'm sure I'm not the only > person who has ever wanted to read the manual before purchasing, despite > being a current user so I'm familiar with the product. Heck, most people won't read the manual AFTER purchase. -- http://2blog.kreme.com Sarah, age 18, says "man, once you go Crayola you can't go back."
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| From | Fred Moore <fmoore@gcfn.org> |
|---|---|
| Date | 2015-03-14 12:53 -0400 |
| Message-ID | <me1p02$m35$1@dont-email.me> |
| In reply to | #28188 |
On 3/13/15 9:43 a, Fred Moore wrote: > On 3/13/15 9:32 a, Jolly Roger wrote: >> On 2015-03-13, Fred Moore <fmoore@gcfn.org> wrote: >>> On 3/12/15 6:29 p, Jolly Roger wrote: >>>> On 2015-03-12, Fred Moore <fmoore@gcfn.org> wrote: >>>>> Can anyone tell me where I can get the DW5 manual? I have checked the >>>>> Alsoft site and Googled, but AFAICT you can only get it from the >>>>> thumbdrive they send you. I'd like to read through it before >>>>> ordering. TIA >>>> >>>> Why not just ask their sales department for it?: >>>> >>>> Sales.Info@Alsoft.com >>> >>> Hmm. Well, that's an interesting thought. Though if the company doesn't >>> post a link to the manual on the site, I don't know why sales would be >>> authorized to give it out; but stranger things have happened. >>> >>> I'll give it a try. Thanks for the suggestion. >> >> The way you worded it above is how you should ask them, since you seem >> to indicate you ant to order, but would like to read the manual first. >> If it resulted in a sale, I don't see why they wouldn't at least >> consider it. > > (Wow, this has turned into instant messaging!) > > Excellent point and I just emailed sales using the language above, so > we'll see. I still don't understand why they don't have a clear link on > their site. It's like they want to hide it. I'm sure I'm not the only > person who has ever wanted to read the manual before purchasing, despite > being a current user so I'm familiar with the product. Okay, here's the direct quote of the response from the Alsoft NoSales department: "I do not believe that we have a published copy of the manual. If you have questions, please contact our technical support department. They can be reached at tech.support@alsoft.com "They may be able to provide the documentation. If not, they can address your questions regarding the software." They have indeed published a copy of the manual because it's on the USB flash drive as mentioned at least once on Macintouch! But suppose it wasn't, they'd release a product without any manual?!? Oh joy. The bozo from NoSales could have contacted tech support and gotten the link or forwarded my email to them to answer. But NO, let the prospective customer dig elsewhere for the information. Their sales director should now qualify for a great deal of unpaid leave. Against my better judgement, I'll now send my question to tech support and report back. -- Nothing says poor craftsmanship more than wrinkled duct tape.
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| From | nospam <nospam@nospam.invalid> |
|---|---|
| Date | 2015-03-14 13:01 -0400 |
| Message-ID | <140320151301410048%nospam@nospam.invalid> |
| In reply to | #28206 |
In article <me1p02$m35$1@dont-email.me>, Fred Moore <fmoore@gcfn.org> wrote: > Okay, here's the direct quote of the response from the Alsoft NoSales > department: > > "I do not believe that we have a published copy of the manual. If you have > questions, please contact our technical support department. They can be > reached at tech.support@alsoft.com > > "They may be able to provide the documentation. If not, they can address > your questions regarding the software." > > They have indeed published a copy of the manual because it's on the USB > flash drive as mentioned at least once on Macintouch! But suppose it > wasn't, they'd release a product without any manual?!? Oh joy. > > The bozo from NoSales could have contacted tech support and gotten the > link or forwarded my email to them to answer. But NO, let the > prospective customer dig elsewhere for the information. Their sales > director should now qualify for a great deal of unpaid leave. > > Against my better judgement, I'll now send my question to tech support > and report back. why do you need the manual? do you have a specific question? the app is not hard to use. in fact it is so easy to use that it doesn't really need a manual at all.
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| From | Fred Moore <fmoore@gcfn.org> |
|---|---|
| Date | 2015-03-14 13:38 -0400 |
| Message-ID | <me1rll$12k$1@dont-email.me> |
| In reply to | #28207 |
On 3/14/15 1:01 p, nospam wrote:
> In article <me1p02$m35$1@dont-email.me>, Fred Moore <fmoore@gcfn.org>
> wrote:
>
>> Okay, here's the direct quote of the response from the Alsoft NoSales
>> department:
>>
>> "I do not believe that we have a published copy of the manual. If you have
>> questions, please contact our technical support department. They can be
>> reached at tech.support@alsoft.com
>>
>> "They may be able to provide the documentation. If not, they can address
>> your questions regarding the software."
>>
>> They have indeed published a copy of the manual because it's on the USB
>> flash drive as mentioned at least once on Macintouch! But suppose it
>> wasn't, they'd release a product without any manual?!? Oh joy.
>>
>> The bozo from NoSales could have contacted tech support and gotten the
>> link or forwarded my email to them to answer. But NO, let the
>> prospective customer dig elsewhere for the information. Their sales
>> director should now qualify for a great deal of unpaid leave.
>>
>> Against my better judgement, I'll now send my question to tech support
>> and report back.
>
> why do you need the manual? do you have a specific question?
>
> the app is not hard to use. in fact it is so easy to use that it
> doesn't really need a manual at all.
I'd like to see what they have to say about their product. I want to
know exactly what they claim it can do and how it goes about it. Not
that the manual will necessarily address these, or address them
thoroughly, but I'd like to see what they have to say.
Also, I'd like to get the specifics about installation and making the
recovery drive. Yes, I could wait for all this till I have the product,
but why can't I read about it beforehand? I don't think this is
unreasonable, but Alsoft doesn't seem to want to be forthcoming.
--
Q: You're intentionally making my life more difficult?
A: What do you think management IS?
--Dilbert 2010.6.9
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| From | nospam <nospam@nospam.invalid> |
|---|---|
| Date | 2015-03-14 14:05 -0400 |
| Message-ID | <140320151405128700%nospam@nospam.invalid> |
| In reply to | #28208 |
In article <me1rll$12k$1@dont-email.me>, Fred Moore <fmoore@gcfn.org> wrote: > > why do you need the manual? do you have a specific question? > > > > the app is not hard to use. in fact it is so easy to use that it > > doesn't really need a manual at all. > > I'd like to see what they have to say about their product. I want to > know exactly what they claim it can do and how it goes about it. Not > that the manual will necessarily address these, or address them > thoroughly, but I'd like to see what they have to say. that's what the web site is for. > Also, I'd like to get the specifics about installation and making the > recovery drive. Yes, I could wait for all this till I have the product, > but why can't I read about it beforehand? I don't think this is > unreasonable, but Alsoft doesn't seem to want to be forthcoming. probably because it doesn't really matter. the product works exceptionally well, is not hard to use and is now even better than it used to be.
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| From | jamiekg@wizardling.geek.nz (Jamie Kahn Genet) |
|---|---|
| Date | 2015-03-15 07:22 +1300 |
| Message-ID | <1m1bdi2.mu549rd5flfwN%jamiekg@wizardling.geek.nz> |
| In reply to | #28209 |
nospam <nospam@nospam.invalid> wrote: > In article <me1rll$12k$1@dont-email.me>, Fred Moore <fmoore@gcfn.org> > wrote: > > > > why do you need the manual? do you have a specific question? > > > > > > the app is not hard to use. in fact it is so easy to use that it > > > doesn't really need a manual at all. > > > > I'd like to see what they have to say about their product. I want to > > know exactly what they claim it can do and how it goes about it. Not > > that the manual will necessarily address these, or address them > > thoroughly, but I'd like to see what they have to say. > > that's what the web site is for. > > > Also, I'd like to get the specifics about installation and making the > > recovery drive. Yes, I could wait for all this till I have the product, > > but why can't I read about it beforehand? I don't think this is > > unreasonable, but Alsoft doesn't seem to want to be forthcoming. > > probably because it doesn't really matter. > > the product works exceptionally well, is not hard to use and is now > even better than it used to be. Is it just me, or is this a non-issue? I mean I miss the days when software came with hefty printed manuals, and some were actually well written and useful. Especially game manuals - the last decent one I got was with Sid Meier's Alpha Centauri. But is there any real mystery in DW? I don't believe I've ever read the manual on any of the versions I've used from classic days through to OS X. I'm not sure I noticed the existence of a manual for any of the OS X versions I've owned, heh. A PDF somewhere on the disc, maybe. -- If you're not part of the solution, you're part of the precipitate.
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| From | nospam <nospam@nospam.invalid> |
|---|---|
| Date | 2015-03-14 14:46 -0400 |
| Message-ID | <140320151446478368%nospam@nospam.invalid> |
| In reply to | #28211 |
In article <1m1bdi2.mu549rd5flfwN%jamiekg@wizardling.geek.nz>, Jamie Kahn Genet <jamiekg@wizardling.geek.nz> wrote: > > > > why do you need the manual? do you have a specific question? > > > > > > > > the app is not hard to use. in fact it is so easy to use that it > > > > doesn't really need a manual at all. > > > > > > I'd like to see what they have to say about their product. I want to > > > know exactly what they claim it can do and how it goes about it. Not > > > that the manual will necessarily address these, or address them > > > thoroughly, but I'd like to see what they have to say. > > > > that's what the web site is for. > > > > > Also, I'd like to get the specifics about installation and making the > > > recovery drive. Yes, I could wait for all this till I have the product, > > > but why can't I read about it beforehand? I don't think this is > > > unreasonable, but Alsoft doesn't seem to want to be forthcoming. > > > > probably because it doesn't really matter. > > > > the product works exceptionally well, is not hard to use and is now > > even better than it used to be. > > Is it just me, or is this a non-issue? I mean I miss the days when > software came with hefty printed manuals, and some were actually well > written and useful. Especially game manuals - the last decent one I got > was with Sid Meier's Alpha Centauri. But is there any real mystery in > DW? I don't believe I've ever read the manual on any of the versions > I've used from classic days through to OS X. I'm not sure I noticed the > existence of a manual for any of the OS X versions I've owned, heh. A > PDF somewhere on the disc, maybe. it's not just you.
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| From | Jolly Roger <jollyroger@pobox.com> |
|---|---|
| Date | 2015-03-14 19:33 +0000 |
| Message-ID | <cmjgp3Fi2o1U2@mid.individual.net> |
| In reply to | #28211 |
On 2015-03-14, Jamie Kahn Genet <jamiekg@wizardling.geek.nz> wrote: > > Is it just me, or is this a non-issue? I mean I miss the days when > software came with hefty printed manuals, and some were actually well > written and useful. Especially game manuals - the last decent one I got > was with Sid Meier's Alpha Centauri. But is there any real mystery in > DW? I don't believe I've ever read the manual on any of the versions > I've used from classic days through to OS X. I'm not sure I noticed the > existence of a manual for any of the OS X versions I've owned, heh. A > PDF somewhere on the disc, maybe. I suppose if you had *never* used it, you might be a little more interested in learning more about it before plopping down cash for it. I can see where he's coming from. And he's really not asking for a lot. If there is a manual, it really shouldn't take much effort to send him a copy to secure the sale. -- E-mail sent to this address may be devoured by my ravenous SPAM filter. I often ignore posts from Google. Use a real news client instead. JR
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| From | jamiekg@wizardling.geek.nz (Jamie Kahn Genet) |
|---|---|
| Date | 2015-03-15 20:54 +1300 |
| Message-ID | <1m1cf7m.15rqtr31vqrfeaN%jamiekg@wizardling.geek.nz> |
| In reply to | #28214 |
Jolly Roger <jollyroger@pobox.com> wrote: > On 2015-03-14, Jamie Kahn Genet <jamiekg@wizardling.geek.nz> wrote: > > > > Is it just me, or is this a non-issue? I mean I miss the days when > > software came with hefty printed manuals, and some were actually well > > written and useful. Especially game manuals - the last decent one I got > > was with Sid Meier's Alpha Centauri. But is there any real mystery in > > DW? I don't believe I've ever read the manual on any of the versions > > I've used from classic days through to OS X. I'm not sure I noticed the > > existence of a manual for any of the OS X versions I've owned, heh. A > > PDF somewhere on the disc, maybe. > > I suppose if you had *never* used it, you might be a little more > interested in learning more about it before plopping down cash for it. I > can see where he's coming from. And he's really not asking for a lot. If > there is a manual, it really shouldn't take much effort to send him a > copy to secure the sale. Yep. My newest copy of DW is a bit behind, but not much has changed. Here is it's manual <https://dl.dropboxusercontent.com/u/1442584/DiskWarrior%20Manual.pdf> -- If you're not part of the solution, you're part of the precipitate.
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