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itunes - authorize catch-22

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  itunes - authorize catch-22 Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-09 18:11 -0400
    Re: itunes - authorize catch-22 dempson@actrix.gen.nz (David Empson) - 2015-03-10 11:53 +1300
      Re: itunes - authorize catch-22 Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-09 20:28 -0400
      Re: itunes - authorize catch-22 Aldo Raine <apache@scalpem.net> - 2015-03-10 10:10 -0400
    Re: itunes - authorize catch-22 Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-09 20:44 -0400
      Re: itunes - authorize catch-22 Jolly Roger <jollyroger@pobox.com> - 2015-03-10 01:16 +0000
        Re: itunes - authorize catch-22 Alan Browne <alan.browne@freelunchvideotron.ca> - 2015-03-11 08:21 -0400

#28077 — itunes - authorize catch-22

Just finished recovering my iMac HD.

iTunes won't sync with my iPhone.

- says "The iPhone "XYZ" could not be synced because this computer is no 
longer authorized for purchased items that are on this iPhone.

    to authorize this computer for items purchased from the iTunes store
    choose Store > Authorize This Computer."

So I do that, and it says: This computer is already authorized.

So I sync again and get the first message.

So I sign out and repeat the above.  Same message.

So I de-authorize and repeat the above (add signing in and 
re-authorizing) and I get the same message.


What have I missed?

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#28079

Alan Browne <alan.browne@freelunchvideotron.ca> wrote:

> Just finished recovering my iMac HD.
> 
> iTunes won't sync with my iPhone.
> 
> - says "The iPhone "XYZ" could not be synced because this computer is no
> longer authorized for purchased items that are on this iPhone.
> 
>     to authorize this computer for items purchased from the iTunes store
>     choose Store > Authorize This Computer."
> 
> So I do that, and it says: This computer is already authorized.
> 
> So I sync again and get the first message.
> 
> So I sign out and repeat the above.  Same message.
> 
> So I de-authorize and repeat the above (add signing in and 
> re-authorizing) and I get the same message.
> 
> 
> What have I missed?

In iTunes, go into Store > View Account
Click "Deauthorise All"
Then re-authorise individual computers.

Note that there is a time limit on this: you can't use "Deauthorize All"
again for about three months, if I remember right.

-- 
David Empson
dempson@actrix.gen.nz

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#28081

On 2015-03-09 18:53, David Empson wrote:
> Alan Browne <alan.browne@freelunchvideotron.ca> wrote:
>
>> Just finished recovering my iMac HD.
>>
>> iTunes won't sync with my iPhone.
>>
>> - says "The iPhone "XYZ" could not be synced because this computer is no
>> longer authorized for purchased items that are on this iPhone.
>>
>>      to authorize this computer for items purchased from the iTunes store
>>      choose Store > Authorize This Computer."
>>
>> So I do that, and it says: This computer is already authorized.
>>
>> So I sync again and get the first message.
>>
>> So I sign out and repeat the above.  Same message.
>>
>> So I de-authorize and repeat the above (add signing in and
>> re-authorizing) and I get the same message.
>>
>>
>> What have I missed?
>
> In iTunes, go into Store > View Account
> Click "Deauthorise All"
> Then re-authorise individual computers.

Didn't work.  But thanks, didn't even see that option.

Could it be that my computer's name changed when I re-installed OS X?

(Was: "Alan's Mac" and is now "Alan's iMac".)

> Note that there is a time limit on this: you can't use "Deauthorize All"
> again for about three months, if I remember right.

Was at 2, now at one.  All is well...

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#28101

On 3/9/15 6:53 PM, David Empson wrote:
> Alan Browne <alan.browne@freelunchvideotron.ca> wrote:
>
>
> Note that there is a time limit on this: you can't use "Deauthorize All"
> again for about three months, if I remember right.
>

I thought I recalled it as a year-- but I could be wrong. In either case 
though, if you call and ask nicely with a plausible excuse (dumb noob 
persona works well), they'll go ahead and reset it for you.

-- 
“The Clintons are the kind of people that can find a loophole in a stop 
sign.”
				- @georgewill

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#28082

On 2015-03-09 18:11, Alan Browne wrote:
> Just finished recovering my iMac HD.
>
> iTunes won't sync with my iPhone.
>
> - says "The iPhone "XYZ" could not be synced because this computer is no
> longer authorized for purchased items that are on this iPhone.
>
>     to authorize this computer for items purchased from the iTunes store
>     choose Store > Authorize This Computer."
>
> So I do that, and it says: This computer is already authorized.
>
> So I sync again and get the first message.
>
> So I sign out and repeat the above.  Same message.
>
> So I de-authorize and repeat the above (add signing in and
> re-authorizing) and I get the same message.



Maybe fixed.  I had recovered (manually) the wrong library from my 
external drive.  Seems okay now with the exception of one app that won't 
update correctly for "authorized" failures.  (Google Earth).

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#28084

On 2015-03-10, Alan Browne <alan.browne@freelunchvideotron.ca> wrote:
> On 2015-03-09 18:11, Alan Browne wrote:
>> Just finished recovering my iMac HD.
>>
>> iTunes won't sync with my iPhone.
>>
>> - says "The iPhone "XYZ" could not be synced because this computer is no
>> longer authorized for purchased items that are on this iPhone.
>>
>>     to authorize this computer for items purchased from the iTunes store
>>     choose Store > Authorize This Computer."
>>
>> So I do that, and it says: This computer is already authorized.
>>
>> So I sync again and get the first message.
>>
>> So I sign out and repeat the above.  Same message.
>>
>> So I de-authorize and repeat the above (add signing in and
>> re-authorizing) and I get the same message.
>
> Maybe fixed.  I had recovered (manually) the wrong library from my 
> external drive.

Never underestimate the power of human stupidity (nothing personal - we
all do it). : )

>  Seems okay now with the exception of one app that won't 
> update correctly for "authorized" failures.  (Google Earth).

Try deleting the app and re-installing it.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#28135

On 2015-03-09 21:16, Jolly Roger wrote:
> On 2015-03-10, Alan Browne <alan.browne@freelunchvideotron.ca> wrote:
>> On 2015-03-09 18:11, Alan Browne wrote:
>>> Just finished recovering my iMac HD.
>>>
>>> iTunes won't sync with my iPhone.
>>>
>>> - says "The iPhone "XYZ" could not be synced because this computer is no
>>> longer authorized for purchased items that are on this iPhone.
>>>
>>>      to authorize this computer for items purchased from the iTunes store
>>>      choose Store > Authorize This Computer."
>>>
>>> So I do that, and it says: This computer is already authorized.
>>>
>>> So I sync again and get the first message.
>>>
>>> So I sign out and repeat the above.  Same message.
>>>
>>> So I de-authorize and repeat the above (add signing in and
>>> re-authorizing) and I get the same message.
>>
>> Maybe fixed.  I had recovered (manually) the wrong library from my
>> external drive.
>
> Never underestimate the power of human stupidity (nothing personal - we
> all do it). : )
>
>>   Seems okay now with the exception of one app that won't
>> update correctly for "authorized" failures.  (Google Earth).
>
> Try deleting the app and re-installing it.

Waiting for a round tuit.

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