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Weird iTunes error

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  Weird iTunes error patty1@sonic.net (Patty Winter) - 2014-02-06 02:15 +0000
    Re: Weird iTunes error nospam <nospam@nospam.invalid> - 2014-02-05 21:40 -0500
      Re: Weird iTunes error Patty Winter <patty1@wintertime.com> - 2014-02-06 04:33 +0000
        Re: Weird iTunes error nospam <nospam@nospam.invalid> - 2014-02-05 23:44 -0500
          Re: Weird iTunes error Patty Winter <patty1@wintertime.com> - 2014-02-06 06:16 +0000
            Re: Weird iTunes error nospam <nospam@nospam.invalid> - 2014-02-06 01:25 -0500
        Re: Weird iTunes error Lewis <g.kreme@gmail.com.dontsendmecopies> - 2014-02-06 13:48 +0000
          Re: Weird iTunes error Patty Winter <patty1@wintertime.com> - 2014-02-06 17:17 +0000
            Re: Weird iTunes error Jolly Roger <jollyroger@pobox.com> - 2014-02-06 18:01 +0000
              Re: Weird iTunes error Patty Winter <patty1@wintertime.com> - 2014-02-06 20:06 +0000
                Re: Weird iTunes error Jolly Roger <jollyroger@pobox.com> - 2014-02-06 20:42 +0000
                  Re: Weird iTunes error Patty Winter <patty1@wintertime.com> - 2014-02-07 02:13 +0000
                    Re: Weird iTunes error Lewis <g.kreme@gmail.com.dontsendmecopies> - 2014-02-07 04:35 +0000
    Re: Weird iTunes error Chris Schram <chrispam1@me.com> - 2014-02-05 19:27 -0800
    Re: Weird iTunes error Matthew Lybanon <lybanon@earthlink.net> - 2014-02-06 10:35 -0600

#20949 — Weird iTunes error

I was just trying to view the video podcast of yesterday's
panel discussion with "Sherlock" creators and cast members
at the Apple Store Regent Street. When I clicked on the play
button for the podcast, I got the error message:

"This movie requires QuickTime, which is not supported by 
this version of iTunes."

This is on my work computer, which is running OS 10.8 and
iTunes 11. Notice that the error message didn't say that the
computer was missing a QT plug-in, but that this version of 
iTunes simply doesn't support it. How could the latest version 
of iTunes not support QuickTime??? Especially if QT is needed
to view a podcast recorded and posted BY APPLE ON ITUNES???!!


Patty

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#20950

In article <52f2f055$0$52801$742ec2ed@news.sonic.net>, Patty Winter
<patty1@sonic.net> wrote:

> I was just trying to view the video podcast of yesterday's
> panel discussion with "Sherlock" creators and cast members
> at the Apple Store Regent Street. When I clicked on the play
> button for the podcast, I got the error message:
> 
> "This movie requires QuickTime, which is not supported by 
> this version of iTunes."
> 
> This is on my work computer, which is running OS 10.8 and
> iTunes 11. Notice that the error message didn't say that the
> computer was missing a QT plug-in, but that this version of 
> iTunes simply doesn't support it. How could the latest version 
> of iTunes not support QuickTime??? Especially if QT is needed
> to view a podcast recorded and posted BY APPLE ON ITUNES???!!

that's because it's using quicktime x, which does less than the
previous quicktime 7 did.

i don't know what codec the podcast is using, but you either need to
find a quicktime x version of the codec or upgrade to quicktime 7.

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#20952

In article <050220142140480676%nospam@nospam.invalid>,
nospam  <nospam@nospam.invalid> wrote:
>
>that's because it's using quicktime x, which does less than the
>previous quicktime 7 did.

Good heavens, I knew that QT Player 7 was better than QT Player 10,
but Apple screwed up the plug-in, too? How do they expect people to
watch APPLE'S OWN PODCASTS???


>i don't know what codec the podcast is using, but you either need to
>find a quicktime x version of the codec or upgrade to quicktime 7.

Luckily, I'm home now and watching the video just fine on my own
iMac, running OS 10.6 and iTunes 10.

This is unbelievable!!


Patty

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#20954

In article <52f310a9$0$52747$742ec2ed@news.sonic.net>, Patty Winter
<patty1@wintertime.com> wrote:

> >that's because it's using quicktime x, which does less than the
> >previous quicktime 7 did.
> 
> Good heavens, I knew that QT Player 7 was better than QT Player 10,
> but Apple screwed up the plug-in, too? How do they expect people to
> watch APPLE'S OWN PODCASTS???

apple made the podcast??

what codec is it using? 

> >i don't know what codec the podcast is using, but you either need to
> >find a quicktime x version of the codec or upgrade to quicktime 7.
> 
> Luckily, I'm home now and watching the video just fine on my own
> iMac, running OS 10.6 and iTunes 10.
> 
> This is unbelievable!!

isn't it?

quicktime x came out over 4 years ago and it *still* does less than
what it replaced. maybe one day they'll get around to feature parity.

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#20957

In article <050220142344044465%nospam@nospam.invalid>,
nospam  <nospam@nospam.invalid> wrote:
>In article <52f310a9$0$52747$742ec2ed@news.sonic.net>, Patty Winter
><patty1@wintertime.com> wrote:
>
>> Good heavens, I knew that QT Player 7 was better than QT Player 10,
>> but Apple screwed up the plug-in, too? How do they expect people to
>> watch APPLE'S OWN PODCASTS???
>
>apple made the podcast??

Yes, as I said in my initial posting, it was a video of a panel 
discussion at the Apple Store!


>what codec is it using? 

I don't know. How does one tell? I just clicked the play button
on the iTunes Store website and a video window opened and started 
playing...I don't see any way of getting information beyond the
info button that only describes the event, not the technical details.


Patty

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#20958

In article <52f328bc$0$52764$742ec2ed@news.sonic.net>, Patty Winter
<patty1@wintertime.com> wrote:

> >> Good heavens, I knew that QT Player 7 was better than QT Player 10,
> >> but Apple screwed up the plug-in, too? How do they expect people to
> >> watch APPLE'S OWN PODCASTS???
> >
> >apple made the podcast??
> 
> Yes, as I said in my initial posting, it was a video of a panel 
> discussion at the Apple Store!

right, but that doesn't necessarily mean apple themselves produced and
distributed it. 

it could have been done by third party production company, who happened
to use an older codec. 

> >what codec is it using? 
> 
> I don't know. How does one tell? I just clicked the play button
> on the iTunes Store website and a video window opened and started 
> playing...I don't see any way of getting information beyond the
> info button that only describes the event, not the technical details.

open the podcast file in quicktime player 7 (i'm not sure if you can
get the info in qtx player) and do a get properties (cmd-j). it will be
listed at the top.

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#20963

In message <52f310a9$0$52747$742ec2ed@news.sonic.net> 
  Patty Winter <patty1@wintertime.com> wrote:

> In article <050220142140480676%nospam@nospam.invalid>,
> nospam  <nospam@nospam.invalid> wrote:
>>
>>that's because it's using quicktime x, which does less than the
>>previous quicktime 7 did.

> Good heavens, I knew that QT Player 7 was better than QT Player 10,
> but Apple screwed up the plug-in, too? How do they expect people to
> watch APPLE'S OWN PODCASTS???

No, the idiot is being an idiot again and making shit up. The video from
the London Apple store worked just fine in iTunes 11 on 10.9 with no sign
of QT7 installed.

> This is unbelievable!!

Yes, exactly.

-- 
Yeah, and I never wanted to kick Albert Einstein in the nuts.

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#20974

In article <slrnlf74m7.273m.g.kreme@amelia.local>,
Lewis  <g.kreme@gmail.com.dontsendmecopies> wrote:
>In message <52f310a9$0$52747$742ec2ed@news.sonic.net> 
>  Patty Winter <patty1@wintertime.com> wrote:
>
>> Good heavens, I knew that QT Player 7 was better than QT Player 10,
>> but Apple screwed up the plug-in, too? How do they expect people to
>> watch APPLE'S OWN PODCASTS???
>
>No, the idiot is being an idiot again and making shit up. The video from
>the London Apple store worked just fine in iTunes 11 on 10.9 with no sign
>of QT7 installed.

Then do you have any idea why it doesn't work in iTunes 11 on 10.8?


Patty

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#20977

On 2014-02-06, Patty Winter <patty1@wintertime.com> wrote:
>
> In article <slrnlf74m7.273m.g.kreme@amelia.local>,
> Lewis  <g.kreme@gmail.com.dontsendmecopies> wrote:
>>In message <52f310a9$0$52747$742ec2ed@news.sonic.net> 
>>  Patty Winter <patty1@wintertime.com> wrote:
>>
>>> Good heavens, I knew that QT Player 7 was better than QT Player 10,
>>> but Apple screwed up the plug-in, too? How do they expect people to
>>> watch APPLE'S OWN PODCASTS???
>>
>>No, the idiot is being an idiot again and making shit up. The video from
>>the London Apple store worked just fine in iTunes 11 on 10.9 with no sign
>>of QT7 installed.
>
> Then do you have any idea why it doesn't work in iTunes 11 on 10.8?

Without a direct link to the specific video in question, how can anyone
reliably answer your question?

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#20979

In article <bli0vsFk8l4U2@mid.individual.net>,
Jolly Roger  <jollyroger@pobox.com> wrote:
>On 2014-02-06, Patty Winter <patty1@wintertime.com> wrote:
>>
>> Then do you have any idea why it doesn't work in iTunes 11 on 10.8?
>
>Without a direct link to the specific video in question, how can anyone
>reliably answer your question?

You seem to be implying that I was negligent in not providing a link.
If you can tell me how to provide a URL for iTunes, I'll be happy to
do so! That has always been a frustration when I've wanted to point
friends towards something on iTunes. As I mentioned, it's the "Sherlock: 
Meet the Filmmakers" event from the Apple Store Regent Street from Tuesday.


Patty

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#20980

On 2014-02-06, Patty Winter <patty1@wintertime.com> wrote:
>
> In article <bli0vsFk8l4U2@mid.individual.net>,
> Jolly Roger  <jollyroger@pobox.com> wrote:
>>On 2014-02-06, Patty Winter <patty1@wintertime.com> wrote:
>>>
>>> Then do you have any idea why it doesn't work in iTunes 11 on 10.8?
>>
>>Without a direct link to the specific video in question, how can anyone
>>reliably answer your question?
>
> You seem to be implying that I was negligent in not providing a link.
> If you can tell me how to provide a URL for iTunes, I'll be happy to
> do so! That has always been a frustration when I've wanted to point
> friends towards something on iTunes. As I mentioned, it's the "Sherlock: 
> Meet the Filmmakers" event from the Apple Store Regent Street from Tuesday.

All you need to do is explore a bit to find it:

<http://jollyroger.kicks-ass.org/itunes/copy_link.png>

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#20984

In article <bliae3Fmi3bU1@mid.individual.net>,
Jolly Roger  <jollyroger@pobox.com> wrote:

[unneeded quotage deleted]

>On 2014-02-06, Patty Winter <patty1@wintertime.com> wrote:
>>
>> You seem to be implying that I was negligent in not providing a link.
>> If you can tell me how to provide a URL for iTunes, I'll be happy to
>> do so! 
>
>All you need to do is explore a bit to find it:
>
><http://jollyroger.kicks-ass.org/itunes/copy_link.png>

Oh, interesting. I never knew about that. I thought the arrow
next to "Subscribe" simply offered more subscription options.

Here's the "Sherlock" link:

https://itunes.apple.com/us/podcast/sherlock-meet-the-filmmaker/id815189745?mt=2

But, weird thing...when I launched iTunes on my work iMac just
now to try the link thingy, it said I had a podcast. I went to
that tab and clicked it, and it started playing. So apparently
my computer downloaded it and if I play it locally, iTunes shows
it. But I still can't get it to play directly from the iTunes
Store. Now the error message has disappeared and a video window
opens, but nothing ever happens. Too much inconsistent behavior
for me to figure out...


Patty

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#20989

In message <52f44136$0$52763$742ec2ed@news.sonic.net> 
  Patty Winter <patty1@wintertime.com> wrote:

> In article <bliae3Fmi3bU1@mid.individual.net>,
> Jolly Roger  <jollyroger@pobox.com> wrote:

> [unneeded quotage deleted]

>>On 2014-02-06, Patty Winter <patty1@wintertime.com> wrote:
>>>
>>> You seem to be implying that I was negligent in not providing a link.
>>> If you can tell me how to provide a URL for iTunes, I'll be happy to
>>> do so! 
>>
>>All you need to do is explore a bit to find it:
>>
>><http://jollyroger.kicks-ass.org/itunes/copy_link.png>

> Oh, interesting. I never knew about that. I thought the arrow
> next to "Subscribe" simply offered more subscription options.

> Here's the "Sherlock" link:

> https://itunes.apple.com/us/podcast/sherlock-meet-the-filmmaker/id815189745?mt=2

> But, weird thing...when I launched iTunes on my work iMac just
> now to try the link thingy, it said I had a podcast. I went to
> that tab and clicked it, and it started playing. So apparently
> my computer downloaded it and if I play it locally, iTunes shows
> it. But I still can't get it to play directly from the iTunes
> Store. Now the error message has disappeared and a video window
> opens, but nothing ever happens. Too much inconsistent behavior
> for me to figure out...

Well, it plays fine on all my 10.9 systems, even streaming it.

And since 10.9 runs on every machine that 10.8 does, there's absolutely
no reason to run 10.8.

But, I will point out, dumbass weasel-boy was wrong. Again.

-- 
He [Rincewind] wondered how old the tower really was. Older than the
University, certainly. Older than the city, which had formed about it
like scree around a mountain. Maybe older than geography.

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#20951

In article <52f2f055$0$52801$742ec2ed@news.sonic.net>,
 patty1@sonic.net (Patty Winter) wrote:

> I was just trying to view the video podcast of yesterday's
> panel discussion with "Sherlock" creators and cast members
> at the Apple Store Regent Street. When I clicked on the play
> button for the podcast, I got the error message:
> 
> "This movie requires QuickTime, which is not supported by 
> this version of iTunes."
> 
> This is on my work computer, which is running OS 10.8 and
> iTunes 11. Notice that the error message didn't say that the
> computer was missing a QT plug-in, but that this version of 
> iTunes simply doesn't support it. How could the latest version 
> of iTunes not support QuickTime??? Especially if QT is needed
> to view a podcast recorded and posted BY APPLE ON ITUNES???!!
> 
> 
> Patty

I got that exact same error message with the latest Vintage Mac Video 
entry on iTunes U. (It's the recently discovered video of Steve Jobs 
introducing the Mac at the BCS.)

And yes, it doesn't make any sense to me either.

And fortunately for me, that particular video is available elsewhere on 
the Web.

-- 
chrispam1@me.com is a filtered spam magnet. Email replies may be lost.
You're better off replying to this newsgroup.

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#20969

In article <52f2f055$0$52801$742ec2ed@news.sonic.net>,
 patty1@sonic.net (Patty Winter) wrote:

> I was just trying to view the video podcast of yesterday's
> panel discussion with "Sherlock" creators and cast members
> at the Apple Store Regent Street. When I clicked on the play
> button for the podcast, I got the error message:
> 
> "This movie requires QuickTime, which is not supported by 
> this version of iTunes."
> 
> This is on my work computer, which is running OS 10.8 and
> iTunes 11. Notice that the error message didn't say that the
> computer was missing a QT plug-in, but that this version of 
> iTunes simply doesn't support it. How could the latest version 
> of iTunes not support QuickTime??? Especially if QT is needed
> to view a podcast recorded and posted BY APPLE ON ITUNES???!!
> 
> 
> Patty

I have some VERY old files that generate the same message in iTunes.  
They are MIDI files.  When I try to open one using QuickTime (10.2), I 
get a more informative message.  It says that I need QT 7, and asks me 
if I would like to install it.  I have an old MIDI program that will 
play these files, but nothing else on my computer will.

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