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Terminating Skype - How?

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  Terminating Skype - How? TaliesinSoft <taliesinsoft@me.com> - 2013-12-22 22:08 -0600
    Re: Terminating Skype - How? Michael Vilain <vilain@NOspamcop.net> - 2013-12-22 20:47 -0800
      Re: Terminating Skype - How? android <here@there.was> - 2013-12-23 17:01 +0100
    Re: Terminating Skype - How? "Geoffrey S. Mendelson" <gsm@mendelson.com> - 2013-12-23 06:49 +0000
      Re: Terminating Skype - How? PhillipJones <pjonescet@comcast.net> - 2013-12-23 14:52 -0500
        Re: Terminating Skype - How? "Geoffrey S. Mendelson" <gsm@mendelson.com> - 2013-12-23 21:04 +0000
      Re: Terminating Skype - How? PhillipJones <pjonescet@comcast.net> - 2013-12-23 14:53 -0500
    Re: Terminating Skype - How? jamiekg@wizardling.geek.nz (Jamie Kahn Genet) - 2013-12-24 00:51 +1300
      Re: Terminating Skype - How? PhillipJones <pjonescet@comcast.net> - 2013-12-23 15:18 -0500
        Re: Terminating Skype - How? jamiekg@wizardling.geek.nz (Jamie Kahn Genet) - 2013-12-26 12:15 +1300

#20128 — Terminating Skype - How?

I have been a Skype user for quite a few years but have decided that I 
no longer need it. My question then is how in the world I disconntinue 
my account. I have been unsuccessful at finding out how to do this on 
the Skype website and there doesn't seem to be any such thing as 
telephone support.

Any help will be appreciated!

-- 
James Leo Ryan - Austin, Texas

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#20132

In article <bhpragF8e75U1@mid.individual.net>,
 TaliesinSoft <taliesinsoft@me.com> wrote:

> I have been a Skype user for quite a few years but have decided that I 
> no longer need it. My question then is how in the world I disconntinue 
> my account. I have been unsuccessful at finding out how to do this on 
> the Skype website and there doesn't seem to be any such thing as 
> telephone support.
> 
> Any help will be appreciated!

They removed this feature some time ago. When LifeHacker announced that 
Microsoft wasn't allowing for total deletion, I depopulated my Skype 
account, made the stuff point to bogus email and web addresses, and 
changed all the personal information.  That's the best I could do.

I suppose if you sue them in small claims court, Microsoft will just 
wave the ToS in front of you, even though that's not what you signed.  
If you can prove the ToS you signed allowed for deletion of accounts, 
then you'd have a case.  How would you collect damages?  This is a 
contract for specific performance rather than monetary issues. Even if 
you win, how would you collect if they don't want to or claim that 
feature was removed?

-- 
DeeDee, don't press that button!  DeeDee!  NO!  Dee...
[I filter all Goggle Groups posts, so any reply may be automatically ignored]

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#20143

In article <vilain-D8B9BF.20475822122013@news.individual.net>,
 Michael Vilain <vilain@NOspamcop.net> wrote:

> In article <bhpragF8e75U1@mid.individual.net>,
>  TaliesinSoft <taliesinsoft@me.com> wrote:
> 
> > I have been a Skype user for quite a few years but have decided that I 
> > no longer need it. My question then is how in the world I disconntinue 
> > my account. I have been unsuccessful at finding out how to do this on 
> > the Skype website and there doesn't seem to be any such thing as 
> > telephone support.
> > 
> > Any help will be appreciated!
> 
> They removed this feature some time ago. When LifeHacker announced that 
> Microsoft wasn't allowing for total deletion, I depopulated my Skype 
> account, made the stuff point to bogus email and web addresses, and 
> changed all the personal information.  That's the best I could do.
> 
> I suppose if you sue them in small claims court, Microsoft will just 
> wave the ToS in front of you, even though that's not what you signed.  
> If you can prove the ToS you signed allowed for deletion of accounts, 
> then you'd have a case.  How would you collect damages?  This is a 
> contract for specific performance rather than monetary issues. Even if 
> you win, how would you collect if they don't want to or claim that 
> feature was removed?

Cancel Microsoft! ;-P
-- 
teleportation kills

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#20134

TaliesinSoft wrote:
> I have been a Skype user for quite a few years but have decided that I 
> no longer need it. My question then is how in the world I disconntinue 
> my account. I have been unsuccessful at finding out how to do this on 
> the Skype website and there doesn't seem to be any such thing as 
> telephone support.

I think the other answer nailed it, but I have had good luck with their
online support. A support rep answered me within a day, with something
more than what I used to get which was "ask on the forum" or "it will 
be fixed in the next release" (and never was).

Their answer was a generic answer which did not apply in my case, and when
I pointed that out, I had the correct answer a few hours later. 

So IMHO, their support under Microsoft is a lot better than their support
under eBay, or when they were independent.

You may want reconsider totally deleting your account. I rarely use
mine because I have international long distance included in my cellphone
plan. Yesterday they offered a year of Skype Premium which includes
videoconferencing for free.

So IMHO, it's worth keeping the account, and signing up for the free year,
in the eventuality that you may need to do a videoconference. 

I understand that this is a Mac group, and Apple has competing (and probably
better) products, but not everyone in the world is a Mac/iOS user and
occasionally we have to talk to them. :-)

Geoff.


-- 
Geoffrey S. Mendelson,  N3OWJ/4X1GM/KBUH7245/KBUW5379

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#20149

Geoffrey S. Mendelson wrote:
> TaliesinSoft wrote:
>> I have been a Skype user for quite a few years but have decided that I
>> no longer need it. My question then is how in the world I disconntinue
>> my account. I have been unsuccessful at finding out how to do this on
>> the Skype website and there doesn't seem to be any such thing as
>> telephone support.
>
> I think the other answer nailed it, but I have had good luck with their
> online support. A support rep answered me within a day, with something
> more than what I used to get which was "ask on the forum" or "it will
> be fixed in the next release" (and never was).
>
> Their answer was a generic answer which did not apply in my case, and when
> I pointed that out, I had the correct answer a few hours later.
>
> So IMHO, their support under Microsoft is a lot better than their support
> under eBay, or when they were independent.
>
> You may want reconsider totally deleting your account. I rarely use
> mine because I have international long distance included in my cellphone
> plan. Yesterday they offered a year of Skype Premium which includes
> videoconferencing for free.
>
> So IMHO, it's worth keeping the account, and signing up for the free year,
> in the eventuality that you may need to do a videoconference.
>
> I understand that this is a Mac group, and Apple has competing (and probably
> better) products, but not everyone in the world is a Mac/iOS user and
> occasionally we have to talk to them. :-)
>
> Geoff.
>
>
My biggest peeve (then it my have to do with my ISP) is that sound cuts 
out or video freezes and you have to disconnect and reconnect.
  I also use a Service called ooVoo which is a Lot better than skype and 
they even have support  that you can put on your contact list That you 
can actually video chat with. actually has better connection.

-- 
Phillip M. Jones, C.E.T.      "If it's Fixed, Don't Break it"
http://www.phillipmjones.net    mailto:pjonescet@comcast.net

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#20153

PhillipJones wrote:
> My biggest peeve (then it my have to do with my ISP) is that sound cuts 
> out or video freezes and you have to disconnect and reconnect.
>   I also use a Service called ooVoo which is a Lot better than skype and 
> they even have support  that you can put on your contact list That you 
> can actually video chat with. actually has better connection.
>

I get that with one person who uses a cellular modem for internet access.

It's the nature of cellular internet connections, there is a drop in signal
or another glitch and connection resets.

With landline internet users it "just works".

Skype works better if you dedicate a port to it. I.e. you open a port
in your router's firewall and forward it to your computer and then 
set it in skype's settings.

Geoff.



-- 
Geoffrey S. Mendelson,  N3OWJ/4X1GM/KBUH7245/KBUW5379

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#20150

Geoffrey S. Mendelson wrote:
> TaliesinSoft wrote:
>> I have been a Skype user for quite a few years but have decided that I
>> no longer need it. My question then is how in the world I disconntinue
>> my account. I have been unsuccessful at finding out how to do this on
>> the Skype website and there doesn't seem to be any such thing as
>> telephone support.
>
> I think the other answer nailed it, but I have had good luck with their
> online support. A support rep answered me within a day, with something
> more than what I used to get which was "ask on the forum" or "it will
> be fixed in the next release" (and never was).
>
> Their answer was a generic answer which did not apply in my case, and when
> I pointed that out, I had the correct answer a few hours later.
>
> So IMHO, their support under Microsoft is a lot better than their support
> under eBay, or when they were independent.
>
> You may want reconsider totally deleting your account. I rarely use
> mine because I have international long distance included in my cellphone
> plan. Yesterday they offered a year of Skype Premium which includes
> videoconferencing for free.
>
> So IMHO, it's worth keeping the account, and signing up for the free year,
> in the eventuality that you may need to do a videoconference.
>
> I understand that this is a Mac group, and Apple has competing (and probably
> better) products, but not everyone in the world is a Mac/iOS user and
> occasionally we have to talk to them. :-)
>
> Geoff.
>
>
Another peeve with Skype is that you can no longer find by email address 
and invite. You use to be able to do so.

-- 
Phillip M. Jones, C.E.T.      "If it's Fixed, Don't Break it"
http://www.phillipmjones.net    mailto:pjonescet@comcast.net

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#20138

TaliesinSoft <taliesinsoft@me.com> wrote:

> I have been a Skype user for quite a few years but have decided that I
> no longer need it. My question then is how in the world I disconntinue
> my account. I have been unsuccessful at finding out how to do this on
> the Skype website and there doesn't seem to be any such thing as 
> telephone support.
> 
> Any help will be appreciated!

Cancel all emails via unsubscribe links and ignore it. Or input false
contact info. Either way I'm sure your simply non-usage will be as
effective as any other notice of dissatisfaction.

Personally I find Skype's technical support, features, design and
development all to be abysmal. Skype is the worst app I use all the
time. Why do I tolerate this - shit like them taking the better part of
a year to fix broken voicemail servers? Because in NZ they are the only
decent worldwide VoIP provider with all the platforms and features I
require. But you better believe the _second_ there's a viable
alternative, I'm dropping my payment and never using Skype again.
-- 
If you're not part of the solution, you're part of the precipitate.

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#20152

Jamie Kahn Genet wrote:
> TaliesinSoft <taliesinsoft@me.com> wrote:
>
>> I have been a Skype user for quite a few years but have decided that I
>> no longer need it. My question then is how in the world I disconntinue
>> my account. I have been unsuccessful at finding out how to do this on
>> the Skype website and there doesn't seem to be any such thing as
>> telephone support.
>>
>> Any help will be appreciated!
>
> Cancel all emails via unsubscribe links and ignore it. Or input false
> contact info. Either way I'm sure your simply non-usage will be as
> effective as any other notice of dissatisfaction.
>
> Personally I find Skype's technical support, features, design and
> development all to be abysmal. Skype is the worst app I use all the
> time. Why do I tolerate this - shit like them taking the better part of
> a year to fix broken voicemail servers? Because in NZ they are the only
> decent worldwide VoIP provider with all the platforms and features I
> require. But you better believe the _second_ there's a viable
> alternative, I'm dropping my payment and never using Skype again.
>
Tried ooVoo?

http://www.oovoo.com/home.aspx

-- 
Phillip M. Jones, C.E.T.      "If it's Fixed, Don't Break it"
http://www.phillipmjones.net    mailto:pjonescet@comcast.net

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#20204

PhillipJones <pjonescet@comcast.net> wrote:

> Jamie Kahn Genet wrote:
> > TaliesinSoft <taliesinsoft@me.com> wrote:
> >
> >> I have been a Skype user for quite a few years but have decided that I
> >> no longer need it. My question then is how in the world I disconntinue
> >> my account. I have been unsuccessful at finding out how to do this on
> >> the Skype website and there doesn't seem to be any such thing as
> >> telephone support.
> >>
> >> Any help will be appreciated!
> >
> > Cancel all emails via unsubscribe links and ignore it. Or input false
> > contact info. Either way I'm sure your simply non-usage will be as
> > effective as any other notice of dissatisfaction.
> >
> > Personally I find Skype's technical support, features, design and
> > development all to be abysmal. Skype is the worst app I use all the
> > time. Why do I tolerate this - shit like them taking the better part of
> > a year to fix broken voicemail servers? Because in NZ they are the only
> > decent worldwide VoIP provider with all the platforms and features I
> > require. But you better believe the _second_ there's a viable
> > alternative, I'm dropping my payment and never using Skype again.
> >
> Tried ooVoo?
> 
> http://www.oovoo.com/home.aspx

No. Do they offer NZ phone numbers?
-- 
If you're not part of the solution, you're part of the precipitate.

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