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Facebook help.

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  Facebook help. MacGuy <flyme2009@yahoo.com> - 2014-03-01 08:08 -0800
    Re: Facebook help. Michael Vilain <vilain@NOspamcop.net> - 2014-03-01 10:25 -0800
      Re: Facebook help. MacGuy <flyme2009@yahoo.com> - 2014-03-02 13:08 -0800
        Re: Facebook help. Michael Vilain <vilain@NOspamcop.net> - 2014-03-02 15:28 -0800
          Re: Facebook help. MacGuy <flyme2009@yahoo.com> - 2014-03-04 21:14 -0800
            Re: Facebook help. nospam <nospam@nospam.invalid> - 2014-03-05 00:39 -0500
            Re: Facebook help. Michael Vilain <vilain@NOspamcop.net> - 2014-03-04 21:53 -0800
              Re: Facebook help. nospam <nospam@nospam.invalid> - 2014-03-05 00:54 -0500
                Re: Facebook help. Warren Oates <warren.oates@gmail.com> - 2014-03-05 07:48 -0500
                  Re: Facebook help. nospam <nospam@nospam.invalid> - 2014-03-05 10:00 -0500
                    Re: Facebook help. Warren Oates <warren.oates@gmail.com> - 2014-03-05 11:48 -0500
                      Re: Facebook help. nospam <nospam@nospam.invalid> - 2014-03-05 12:17 -0500
              Re: Facebook help. MacGuy <flyme2009@yahoo.com> - 2014-03-05 06:34 -0800
                Re: Facebook help. nospam <nospam@nospam.invalid> - 2014-03-05 10:00 -0500
                  Re: Facebook help. MacGuy <flyme2009@yahoo.com> - 2014-03-08 08:29 -0800
                    Re: Facebook help. Warren Oates <warren.oates@gmail.com> - 2014-03-08 13:50 -0500
                      Re: Facebook help. MacGuy <flyme2009@yahoo.com> - 2014-03-11 07:54 -0700
                        Re: Facebook help. MacGuy <flyme2009@yahoo.com> - 2014-03-23 13:26 -0700
                          Re: Facebook help. Warren Oates <warren.oates@gmail.com> - 2014-03-23 16:31 -0400
                            Re: Facebook help. MacGuy <flyme2009@yahoo.com> - 2014-03-23 17:33 -0700
                              Re: Facebook help. dempson@actrix.gen.nz (David Empson) - 2014-03-24 14:45 +1300
                                Re: Facebook help. MacGuy <flyme2009@yahoo.com> - 2014-03-23 21:21 -0700
                                  Re: Facebook help. Davoud <star@sky.net> - 2014-03-24 01:04 -0400
                                  Re: Facebook help. dempson@actrix.gen.nz (David Empson) - 2014-03-24 18:28 +1300
                                    Re: Facebook help. Michael Vilain <vilain@NOspamcop.net> - 2014-03-26 07:53 -0700
                                    Re: Facebook help. MacGuy <flyme2009@yahoo.com> - 2014-03-28 11:04 -0700
                              Re: Facebook help. Patty Winter <patty1@wintertime.com> - 2014-03-24 18:12 +0000
                                Re: Facebook help. Davoud <star@sky.net> - 2014-03-25 00:21 -0400
                          Re: Facebook help. nospam <nospam@nospam.invalid> - 2014-03-23 16:38 -0400
                          Re: Facebook help. Lewis <g.kreme@gmail.com.dontsendmecopies> - 2014-03-24 01:34 +0000
                            Re: Facebook help. Warren Oates <warren.oates@gmail.com> - 2014-03-24 08:33 -0400
    Re: Facebook help. Matthew Lybanon <lybanon@earthlink.net> - 2014-03-02 16:24 -0600

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#21252 — Facebook help.

If there is a Facebook expert in this group maybe you can help me. I've been sent a video via Facebook but I don't know how to get it from Facebook message to my desktop. I have mac osx and safari/google chrome/firefox. Any ideas would be appreciated. BTW, the video was first sent to my regular email but I wasn't able to open it. So I had it sent to me via a Facebook message and I was able to view it. I would still like to get it off FB and onto my desktop. Thanks.

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#21255

In article <2a1c6b28-a1fb-4f14-8fec-ffe325f2df44@googlegroups.com>,
 MacGuy <flyme2009@yahoo.com> wrote:

> If there is a Facebook expert in this group maybe you can help me. I've been 
> sent a video via Facebook but I don't know how to get it from Facebook 
> message to my desktop. I have mac osx and safari/google chrome/firefox. Any 
> ideas would be appreciated. BTW, the video was first sent to my regular email 
> but I wasn't able to open it. So I had it sent to me via a Facebook message 
> and I was able to view it. I would still like to get it off FB and onto my 
> desktop. Thanks.

AFAIK, you ask the sender to send the video to you outside of Facebook. 
That's how how you get it "on your desktop".  Facebook is a "walled 
garden" where they want control of everything so it can be tracked and 
turned into revenue.

As a rule, I tend to put stuff from FB as a low priority.  But, of 
course, YMMV.

-- 
DeeDee, don't press that button!  DeeDee!  NO!  Dee...
[I filter all Goggle Groups posts, so any reply may be automatically ignored]

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#21279

She originally sent the video to my regular email address but I was not able to open it (a black screen and no audio but it would run in real time). I have the latest QuickTime and my Mac OS is not the latest (10.7.5) but I've never had an issue with any other video. So she suggested that she send it to my FB page. I can see the video fine from there but now it appears that is the only place I can view it?

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#21288

In article <da075a20-d756-4ac8-b3c0-3c42cb8a2235@googlegroups.com>,
 MacGuy <flyme2009@yahoo.com> wrote:

> She originally sent the video to my regular email address but I was not able 
> to open it (a black screen and no audio but it would run in real time). I 
> have the latest QuickTime and my Mac OS is not the latest (10.7.5) but I've 
> never had an issue with any other video. So she suggested that she send it to 
> my FB page. I can see the video fine from there but now it appears that is 
> the only place I can view it?

I suggest going to the apple store, logging into facebook on one of 
their systems and viewing the video that way.  

With 10.7.5, you may not have the right codec or be able to play the 
video regardless of how it was sent to you. If you still have the 
original email with the video, try viewing it with VLC.  It can play 
must about anything.

https://www.macupdate.com/app/mac/5758/vlc-media-player

-- 
DeeDee, don't press that button!  DeeDee!  NO!  Dee...
[I filter all Goggle Groups posts, so any reply may be automatically ignored]

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#21339

I downloaded VLC and I'm still unable to open the video. My first thought is a corrupted file coming from the sender yet it plays fine when sent to me on FB?  The file name starts with IMG and ends with  .MOV  also it is sent from a macbook pro to my imac. I watched the video on her MBP and it was fine. 

I may have to give up on this one. The video isn't critical (my niece and nephew at play) but I would love to get in on my computer.

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#21340

In article <c73d0280-d7d1-49f0-b6cd-d291311b8b17@googlegroups.com>,
MacGuy <flyme2009@yahoo.com> wrote:

> I downloaded VLC and I'm still unable to open the video. My first thought is
> a corrupted file coming from the sender yet it plays fine when sent to me on
> FB?  The file name starts with IMG and ends with  .MOV  also it is sent from
> a macbook pro to my imac. I watched the video on her MBP and it was fine. 

.mov is a container format and the actual encoding of the video can be
just about anything. 

the way to find out is open the video in quicktime player and choose
get properties. if you don't have the appropriate codec installed, t
won't play.

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#21342

In article <c73d0280-d7d1-49f0-b6cd-d291311b8b17@googlegroups.com>,
 MacGuy <flyme2009@yahoo.com> wrote:

> I downloaded VLC and I'm still unable to open the video. My first thought is 
> a corrupted file coming from the sender yet it plays fine when sent to me on 
> FB?  The file name starts with IMG and ends with  .MOV  also it is sent from 
> a macbook pro to my imac. I watched the video on her MBP and it was fine. 
> 
> I may have to give up on this one. The video isn't critical (my niece and 
> nephew at play) but I would love to get in on my computer.

With such an old version of the OS, you'll probably stuck.  Newer 
versions of the OS have video Codecs supported that your version does 
not.  I'm sure if you downloaded diagnostic software like MediaInfo

https://www.macupdate.com/app/mac/32313/mediainfo

It runs on 10.6.8 or later and will tell you what video is in the 
container file and what codec was used to encode it and the audio tracks 
and their codec as well.

If you don't have the codec to play the video (and, shockingly, VLC 
can't play it either), it's your call on how much time you want to spend 
on solving the problem.  You'll learn a lot about video formats and 
what's supported.  My guess is that when it was uploaded to FB, it got 
encoded using the codec they support.  If it was put up to youtube, 
vine, or instagram, the same thing would happen.  The file by itself may 
be beyond your systems' ability to play it back without lots of help.

-- 
DeeDee, don't press that button!  DeeDee!  NO!  Dee...
[I filter all Goggle Groups posts, so any reply may be automatically ignored]

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#21343

In article <vilain-0B9207.21531604032014@news.individual.net>, Michael
Vilain <vilain@NOspamcop.net> wrote:

> > I may have to give up on this one. The video isn't critical (my niece and 
> > nephew at play) but I would love to get in on my computer.
> 
> With such an old version of the OS, you'll probably stuck. 

nonsense.

> Newer 
> versions of the OS have video Codecs supported that your version does 
> not.  I'm sure if you downloaded diagnostic software like MediaInfo

no need, when quicktime player can list what codecs it has.

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#21345

In article <050320140054461758%nospam@nospam.invalid>,
 nospam <nospam@nospam.invalid> wrote:

> In article <vilain-0B9207.21531604032014@news.individual.net>, Michael
> Vilain <vilain@NOspamcop.net> wrote:
> 
> > > I may have to give up on this one. The video isn't critical (my niece and 
> > > nephew at play) but I would love to get in on my computer.
> > 
> > With such an old version of the OS, you'll probably stuck. 
> 
> nonsense.
> 
> > Newer 
> > versions of the OS have video Codecs supported that your version does 
> > not.  I'm sure if you downloaded diagnostic software like MediaInfo
> 
> no need, when quicktime player can list what codecs it has.

QT won't list anything if it can't open the file.
-- 
Where's the Vangelis music?
Pris' tongue is sticking out in in the wide shot after Batty has kissed her.
They have put back more tits into the Zhora dressing  room scene.
  -- notes for Blade Runner

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#21347

In article <53171d3b$0$9606$c3e8da3$e408f015@news.astraweb.com>, Warren
Oates <warren.oates@gmail.com> wrote:

> > > Newer 
> > > versions of the OS have video Codecs supported that your version does 
> > > not.  I'm sure if you downloaded diagnostic software like MediaInfo
> > 
> > no need, when quicktime player can list what codecs it has.
> 
> QT won't list anything if it can't open the file.

if it can't open the file, then the file is corrupt.

if the file is not corrupt, it will open it, at which point, the codec
can be determined.

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#21351

In article <050320141000155504%nospam@nospam.invalid>,
 nospam <nospam@nospam.invalid> wrote:

> if it can't open the file, then the file is corrupt.

Not necessarily. You have an extremely religious view of QT's 
omnipotence, I'd say. Is it possible that there's a codec missing?
-- 
Where's the Vangelis music?
Pris' tongue is sticking out in in the wide shot after Batty has kissed her.
They have put back more tits into the Zhora dressing  room scene.
  -- notes for Blade Runner

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#21352

In article <53175549$0$46345$c3e8da3$3a1a2348@news.astraweb.com>,
Warren Oates <warren.oates@gmail.com> wrote:

> > if it can't open the file, then the file is corrupt.
> 
> Not necessarily. You have an extremely religious view of QT's 
> omnipotence, I'd say. Is it possible that there's a codec missing?

the video will open whether or not the appropriate codec is there. i've
been doing that for years.

if the appropriate codec is not there, all that's needed is check to
see what codec it actually needs, then download and install it. after
that, reopen the movie and watch it.

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#21346

When I open the file using QuickTime it appears to open. A screen pops up and the video appears to run. The two videos are about a minute. The problem is no video, black screen and no audio. In the next week I may upgrade to the latest OS. I've been reluctant because the current os "ain't broke". The last time I upgraded os I lost use of my favorite wp app Apple Works. Maybe updating from 10.7.5 to the latest os will help. I do know the macbook pro that it was sent from is running the latest mac os.

How do I find the properties, or codec, of a file from QT? I don't see any kind of "get info" in QT.

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#21348

In article <9b8f3074-5b2d-432b-a894-d99ab1baef3f@googlegroups.com>,
MacGuy <flyme2009@yahoo.com> wrote:

> When I open the file using QuickTime it appears to open. A screen pops up and
> the video appears to run. The two videos are about a minute. The problem is
> no video, black screen and no audio. In the next week I may upgrade to the
> latest OS. I've been reluctant because the current os "ain't broke". The last
> time I upgraded os I lost use of my favorite wp app Apple Works. Maybe
> updating from 10.7.5 to the latest os will help. I do know the macbook pro
> that it was sent from is running the latest mac os.
> 
> How do I find the properties, or codec, of a file from QT? I don't see any
> kind of "get info" in QT.

sounds like you are using quicktime x, where it's show movie inspector.

with quicktime 7 (which does more than x does), it's get properties and
you should consider upgrading.

post what the video and audio formats are.

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#21378

I have QuickTime Player ver. 10.1
Mac OS 10.7.5

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#21381

In article <e31dc5b6-d510-41ca-b890-921cc015ce25@googlegroups.com>,
 MacGuy <flyme2009@yahoo.com> wrote:

> I have QuickTime Player ver. 10.1
> Mac OS 10.7.5

You can still use QT 7 with 10.7.x -- you should try that. QT 10.x is a 
typical apple downgrade.

https://support.apple.com/kb/HT3678
-- 
Where's the Vangelis music?
Pris' tongue is sticking out in in the wide shot after Batty has kissed her.
They have put back more tits into the Zhora dressing  room scene.
  -- notes for Blade Runner

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#21493

I went to the apple forum. After reading the thread (see link below) I thought going to QT Pro would help. I bought the download, but was unable to locate or access the download. I called apple, and although my AppleCare has expired they tried to help. They too were unable to locate the download; they were able to get me a refund from iTunes. While I had apple on the phone I explained my dilemma with .mov files and she felt upgrading to Maverick would solve the problem. I will give that a try and see if that fixes the problem. Apple thought the problem may stem from Safari and upgrading the OS would also upgrade Safari. I didn't realize Safari 6.1.2 was ancient, but it is more than a month old :-)

I'll let the group know the outcome once I upgrade the OS.


https://discussions.apple.com/thread/2725504?start=30&tstart=0

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#21629

The conclusion is I'm out of luck. I installed 10.9.2 hoping that would allow me to view .mov and it does not. Applecare's only suggestion was moving up to mavericks. 

Is there a better QT player than the stock player?

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#21630

In article <a6fb15ad-22be-4467-8aad-c446843ef133@googlegroups.com>,
 MacGuy <flyme2009@yahoo.com> wrote:

> The conclusion is I'm out of luck. I installed 10.9.2 hoping that would allow 
> me to view .mov and it does not. Applecare's only suggestion was moving up to 
> mavericks. 
> 
> Is there a better QT player than the stock player?

Sorry, I missed the thread here. What can't you play on Facebook? And 
what version of QT player do you currently have (there are two -- the 
'older' one is the best).
-- 
Where's the Vangelis music?
Pris' tongue is sticking out in in the wide shot after Batty has kissed her.
They have put back more tits into the Zhora dressing  room scene.
  -- notes for Blade Runner

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#21632

Imac
OS 10.9.2
QT Player 10.3
Safari 7.0.2

Warren I'll give you the highlights.

Family member sent me a couple videos (.mov). She took them with an iphone. They play perfectly on her mac book pro. I received them via email but unable to open them. She sent them to my FB page, as a message, and I can see them fine (on FB) but I'm unable to download them from FB. Called Apple. They said Mavericks should fix it. I am now on mavericks and still unable to open these specific .mov files.

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