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Groups > comp.misc > #10258

Re: Let's compile a list of ways to annoy the user.

From Paul Sture <nospam@sture.ch>
Newsgroups comp.misc
Subject Re: Let's compile a list of ways to annoy the user.
Date 2016-02-03 11:45 +0100
Organization PostgreSQL and SQLite
Message-ID <ha29oc-c13.ln1@news.chingola.ch> (permalink)
References <dfo97jFc2lfU1@mid.individual.net> <dhdqgiFr2u1U1@mid.individual.net>

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On 2016-02-03, Sylvia Else <sylvia@not.at.this.address> wrote:
> On 14/01/2016 11:42 AM, Sylvia Else wrote:
>> We should probably limit it to things people have actually seen.
>>
>> 1. Limits that are not stated up front.
>>
>> 2. If the user tries to submit a form with invalid data, clear the form,
>> and make the user fill it all in again.
>>
>> 3. Have an on-line support chat page that offers the option to print-out
>> the chat so far, but when the chat ends, go immediately to another page,
>> without letting the user print out the whole thing.
>>
>> (I got that just the other day, and the page I got sent too was a
>> feedback page so that I could rate the experience I'd just had).
>>
>> Sylvia.
>>
>>
>>
>
> Needlessly secure password fields.

Particularly when you are only asking me to create an account so that
you can add my address to a mailing list.  Unless you are giving me the
ability to post comments or articles I really do not need a full
banking-grade password.

> I'm configuring WiFi access to a printer. Look, I'm not going to be 
> doing this while on a bus with people looking over my shoulder. So I 
> don't need to enter the password into a field that just displays 
> asterisks, and type it twice to check that it's the same (and it 
> probably won't be).

With the long and complex passwords a decent password generator can
produce, manual input can fall into the "not a chance" category.

> Let's face it, because of the asterisks I'll just type it into an editor 
> and then copy and paste it (assuming you haven't managed to disable that).

I came across this yesterday in a comment to an article about the
security of a UK supermarket's online offering (Asda, the UK's Walmart
outlet):

- it wouldn't accept a valid email address of the form
  asda@subdomain.url.tld -
- maximum password length 12
- password past disabled

when the author sent them an email highlighting these problems the
response was "We see you managed to create an account, so what's the
problem?"

Full comment at:
<http://forums.theregister.co.uk/forum/1/2016/01/21/asda_analysis/#c_2753168>


> Oh, and if it still turns out to be wrong, don't throw me right out of 
> the configuration program so that I have to start the whole process again.

Thunderbird is guilty of this.  When creating an account, if it can't go
online and validate your settings there and then it will refuse to save
any details and you have to start from scratch again.

-- 
The Parental Lock password has been forgotten:
Enter 9999 for the PIN code. (PIN code 9999 is always accepted.)

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Thread

Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-01-14 11:42 +1100
  Re: Let's compile a list of ways to annoy the user. Larry Sheldon <lfsheldon@gmail.com> - 2016-01-13 19:30 -0600
    Re: Let's compile a list of ways to annoy the user. Bob Eager <news0006@eager.cx> - 2016-01-14 01:39 +0000
      Re: Let's compile a list of ways to annoy the user.     wje@acm.org (Bill Evans) - 2016-01-13 18:06 -0800
        Re: Let's compile a list of ways to annoy the user. Larry Sheldon <lfsheldon@gmail.com> - 2016-01-13 21:30 -0600
          Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2016-01-14 15:26 +0000
            Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2016-01-14 15:42 +0000
              Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-29 10:33 +0100
        Re: Let's compile a list of ways to annoy the user. Hils <hils@saynotospam.net> - 2016-01-14 19:32 +0000
        Re: Let's compile a list of ways to annoy the user. Michael Black <et472@ncf.ca> - 2016-01-14 14:51 -0500
          Re: Let's compile a list of ways to annoy the user. Mike Spencer <mds@bogus.nodomain.nowhere> - 2016-01-15 01:42 -0400
            Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2016-01-15 13:08 +0000
              Re: Let's compile a list of ways to annoy the user. Mike Spencer <mds@bogus.nodomain.nowhere> - 2016-01-15 15:47 -0400
                Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2016-01-15 19:57 +0000
                Re: Let's compile a list of ways to annoy the user. Michael Black <et472@ncf.ca> - 2016-01-15 15:36 -0500
                Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-29 10:43 +0100
                Re: Let's compile a list of ways to annoy the user. scott@alfter.diespammersdie.us (Scott Alfter) - 2016-01-29 17:08 +0000
        Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-17 16:21 +0100
      Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2016-01-14 15:26 +0000
        Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2016-01-14 15:44 +0000
      Re: Let's compile a list of ways to annoy the user. Anssi Saari <as@sci.fi> - 2016-01-15 14:25 +0200
      Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-17 16:09 +0100
    Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2016-01-14 15:25 +0000
    Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-17 16:04 +0100
      Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2016-01-17 16:07 +0000
        Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-29 10:51 +0100
      Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-01-18 11:59 +1100
        Re: Let's compile a list of ways to annoy the user. Michael Black <et472@ncf.ca> - 2016-01-17 22:55 -0500
        Re: Let's compile a list of ways to annoy the user. Bob Eager <news0006@eager.cx> - 2016-01-18 08:55 +0000
          Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-01-18 23:25 +1100
          Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-29 11:09 +0100
  Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2016-01-14 02:36 +0000
  Re:Let's compile a list of ways to annoy the user. RS Wood <rsw@therandymon.com> - 2016-01-14 09:20 +0400
    Re: Re:Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2016-01-14 11:11 +0000
      Re: Let's compile a list of ways to annoy the user. "Dirk T. Verbeek" <dverbeek@xs4all.nl> - 2016-01-14 12:58 +0100
        Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2016-01-14 15:19 +0000
    Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2016-01-14 15:31 +0000
      Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-29 11:50 +0100
    Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-29 11:24 +0100
  Re: Let's compile a list of ways to annoy the user. Marko Rauhamaa <marko@pacujo.net> - 2016-01-14 08:38 +0200
    Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-01-14 18:12 +1100
      Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-24 10:45 +0100
        Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-01-24 22:47 +1100
          Re: Let's compile a list of ways to annoy the user. Marko Rauhamaa <marko@pacujo.net> - 2016-01-24 14:07 +0200
    Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-18 00:15 +0100
  Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2016-01-14 15:18 +0000
  Re: Let's compile a list of ways to annoy the user. Anssi Saari <as@sci.fi> - 2016-01-15 14:16 +0200
    Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2016-01-15 12:17 +0000
    Re: Let's compile a list of ways to annoy the user. Larry Sheldon <lfsheldon@gmail.com> - 2016-01-15 18:56 -0600
      Re: Let's compile a list of ways to annoy the user. Larry Sheldon <lfsheldon@gmail.com> - 2016-01-15 23:53 -0600
    Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-01-16 17:16 +1100
      Re: Let's compile a list of ways to annoy the user. Michael Black <et472@ncf.ca> - 2016-01-16 18:03 -0500
  Re: Let's compile a list of ways to annoy the user. Batchman <batchman@fastmail.fm> - 2016-01-16 11:01 +1100
    Re: Let's compile a list of ways to annoy the user. Michael Black <et472@ncf.ca> - 2016-01-15 23:38 -0500
      Re: Let's compile a list of ways to annoy the user. Larry Sheldon <lfsheldon@gmail.com> - 2016-01-15 23:51 -0600
        Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2016-01-16 10:40 +0000
        Re: Let's compile a list of ways to annoy the user. Michael Black <et472@ncf.ca> - 2016-01-16 17:59 -0500
  Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-01-22 19:23 +1100
    Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-22 10:53 +0100
      Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2016-01-22 17:23 +0000
  Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-22 13:12 +0100
    Re: Let's compile a list of ways to annoy the user. polygonum <rmoudndgers@vrod.co.uk> - 2016-01-22 18:38 +0000
      Re: Let's compile a list of ways to annoy the user. "G. Paul Ziemba" <unp@ziemba.us> - 2016-01-24 18:14 +0000
    Re: Let's compile a list of ways to annoy the user. "Dirk T. Verbeek" <dverbeek@xs4all.nl> - 2016-01-24 16:31 +0100
      Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-24 19:52 +0100
        Re: Let's compile a list of ways to annoy the user. "Dirk T. Verbeek" <dverbeek@xs4all.nl> - 2016-01-24 22:07 +0100
      Re: Let's compile a list of ways to annoy the user. Michael Black <et472@ncf.ca> - 2016-01-24 21:36 -0500
  Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-01-29 15:29 +1100
    Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-01-29 16:38 +1100
    Re: Let's compile a list of ways to annoy the user. Kara M'bola <maxupixu@in.val.it> - 2016-01-29 10:19 +0000
    Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-01-29 11:57 +0100
      Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2016-01-29 11:00 +0000
      Re: Let's compile a list of ways to annoy the user. Michael Black <et472@ncf.ca> - 2016-01-29 13:22 -0500
        Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2016-01-29 19:49 +0000
          Re: Let's compile a list of ways to annoy the user. Michael Black <et472@ncf.ca> - 2016-01-29 23:30 -0500
      Re: Let's compile a list of ways to annoy the user. Bob Eager <news0006@eager.cx> - 2016-01-29 22:36 +0000
    Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-01-30 12:25 +1100
      Re: Let's compile a list of ways to annoy the user. Michael Black <et472@ncf.ca> - 2016-01-29 23:33 -0500
  Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-02-03 19:02 +1100
    Re: Let's compile a list of ways to annoy the user. Paul Sture <nospam@sture.ch> - 2016-02-03 11:45 +0100
    Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2016-02-03 11:30 +0000
      Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2016-02-03 23:18 +1100
        Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2016-02-03 12:55 +0000
  Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2017-12-02 11:23 +1100
    Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2017-12-02 01:37 +0000
      Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2017-12-02 13:12 +1100
      Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2017-12-02 09:39 +0000
        Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2017-12-02 18:02 +0000
          Re: Let's compile a list of ways to annoy the user. The Real Bev <bashley101@gmail.com> - 2017-12-02 12:44 -0800
            Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2017-12-03 09:31 +0000
          Re: Let's compile a list of ways to annoy the user. Huge <Huge@nowhere.much.invalid> - 2017-12-03 09:43 +0000
    Re: Let's compile a list of ways to annoy the user. Eric Pozharski <whynot@pozharski.name> - 2017-12-02 15:31 +0200
    Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2017-12-14 12:50 +1100
      Re: Let's compile a list of ways to annoy the user. Rich <rich@example.invalid> - 2017-12-14 02:06 +0000
        Re: Let's compile a list of ways to annoy the user. Sylvia Else <sylvia@not.at.this.address> - 2017-12-21 13:52 +1100

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