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Download Fastviewer Client

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We have send your Trial-Version with the login data for your personal customer portal via email.

For further questions, please dont hesitate to contact us at +49 9181 509560 or info fastviewer.com



download fastviewer client

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Therefore, we now offer the FastViewer remote clients not only for Windows systems, but also for Mac computers. Manage, for example, even mixed networks easily from one remote administration.


Fastviewer remote sessions can be started from the Modern Client when in an active chat. To begin, click the Start A Remote Control Session button (located in the upper right corner of the client when in an active chat).



Clicking this button will show the following prompt:



Clicking Start Remote Session will download the Fastviewer client to your PC. Once downloaded, a link will automatically be sent to the visitor prompting them to download the Fastviewer client also. The client will show as an .exe file to the visitor.



Once both parties have the Fastviewer clients open, the remote session can begin.


Once the visitor has started the Fastviewer client, they will be prompted to allow access to the operator to view their screen, and also take control of their PC.



After approving control, the visitor will see a sidebar on the left side of their screen. This allows them to cancel the screenshare at any time, as well as expand out additional options in the Fastviewer menu:





Note, the operator cannot take control of the visitor's PC unless they explicitly allow access via the above permission window.






Once the visitor has started the Fastviewer client, the remote session will begin. The operator will then see a similar sidebar to the visitor. This sidebar shows info about the current session, allows the operator to specify a password, lets the operator share their own screen and more.


I have used Teamviewer for some years now and it's worked flawlessly...until now. I use it to aid some aging relatives. This involves Windows 10 as the client. I repeatedly get "this screen cannot be captured at the moment

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Download Fastviewer Client Raffi Bramlett <bramlettraffi@gmail.com> - 2024-01-04 09:48 -0800

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