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Job opening for -TSG56023:Helpdesk Engineer

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Please contact lina@tansoncorp.com for more info.


Requirement - TSG56023

Job Title : Helpdesk Engineer 
Location  : San Francisco, CA
Weekly working hours : 40
Duration  : 1 Year
Type      : Direct hire



Description: Responsibilites: 
Respond to Help Desk tickets, telephone calls and email requests for technical support.                        Document, track, monitor and escalate as needed the problem to ensure a timely resolution. Test software updates to ensure functionality; write instructions and deploy to end users; follow            up to troubleshoot issues with upgrades. Provide hardware support to staff by setting up and testing new laptops and desktops; create and          store functional computer images to ensure consistency in equipment set up. Coordinate the repair of hardware or peripherals with outside vendors. Coordinate and oversee computer equipment change out activities as required. Ensure all users are properly setup/removed as required from Inmobi Systems. Working with user        accounts in Active Directory. Set up network, email, telephone, voicemail, and application                    accounts.  Establish user directories. Ensure all licenses are maintained and are properly tracked. Evaluate and purchase all user hardware for the Company (laptops, desktops, but not servers).              Maintain hardware inventory; including updating ownership, security keys, and asset tags. Monitor and maintain copiers and printers including requesting service. Set up newly purchased          printers. Maintain and set up conference rooms to ensure IT and Audio/Video equipment operates properly. Provide new user orientation to acclimate new employees to the use of the computer system and          network. Responsible for quarterly maintenance of operations documentation that supports job functions            performed. Complete special projects and other duties as assigned by the Manager to support the needs of the        organization

Professional skills: 
Utilizing excellent customer service skills to support end users on a variety of technical                        computer-  related issues, including software and hardware failures. Identifies, researches, and            resolves technical problems.
Repair of hardware or peripherals with outside vendors
Active Directory.
Application :   
if interested in this position, please complete the following and send back with your updated resume.
 
Full Legal Name(Including Middle Initial) :
Email:
Phone # :
Expected Hourly rate :
Last four digits SSN : 
Date of Birth:(Month/ Day) : 
Citizen/Green Card/EAD: 
Tanson Corp. is a Minnesota based Technology Company offering competitive services in IT consulting and staff augmentation providing technology staffing, consulting, and project-based services in onsite, offsite and offshore environments. Tanson is EOE/AA. To view all our positions visit "Careers" at www.tansoncorp.com 

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Tanson Corp 

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Job opening for -TSG56023:Helpdesk Engineer Tina dan <tndan162@gmail.com> - 2017-10-19 06:42 -0700

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