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Computer Repair Shops Caught Snooping Customer Data

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  Computer Repair Shops Caught Snooping Customer Data Nomen Nescio <nobody@dizum.com> - 2022-11-17 01:12 +0100
    Re: Computer Repair Shops Caught Snooping Customer Data anonymous <anonymous@invalid.com> - 2022-11-30 03:14 +0000

#6234 — Computer Repair Shops Caught Snooping Customer Data

partial info from:
https://www.theregister.com/2022/11/15/repair_technicians_data/

Biting the hand that feeds IT Personal Tech Commercial repair shops
caught snooping on customer data by canny Canadian research crew 57
comment bubble on white Naming no names, but study finds trustworthy
techs are hard to find

Computer scientists affiliated with Canada's University of Guelph have
found that electronics repair services lack effective privacy
protocols and that technicians often snoop on customers' data.

In a four-part research study distributed via ArXiv, "No Privacy in
the Electronics Repair Industry," University of Guelph researchers
Jason Ceci, Jonah Stegman, and Hassan Khan describe how they tested
the privacy policies and practices of electronics repair shops.

The inquiry consisted of a field survey of 18 repair service providers
in North America – three national, three regional, and five local
service providers, as well as two national smartphone repair service
providers and five device manufacturers.

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#6240

Nomen Nescio <nobody@dizum.com> wrote in 
news:e36e9f9be197fc406dc4c09cc2152fd7@dizum.com:

> partial info from:
> https://www.theregister.com/2022/11/15/repair_technicians_data/
> 
> Biting the hand that feeds IT Personal Tech Commercial repair shops
> caught snooping on customer data by canny Canadian research crew 57
> comment bubble on white Naming no names, but study finds trustworthy
> techs are hard to find
> 
> Computer scientists affiliated with Canada's University of Guelph have
> found that electronics repair services lack effective privacy
> protocols and that technicians often snoop on customers' data.
> 
> In a four-part research study distributed via ArXiv, "No Privacy in
> the Electronics Repair Industry," University of Guelph researchers
> Jason Ceci, Jonah Stegman, and Hassan Khan describe how they tested
> the privacy policies and practices of electronics repair shops.
> 
> The inquiry consisted of a field survey of 18 repair service providers
> in North America – three national, three regional, and five local
> service providers, as well as two national smartphone repair service
> providers and five device manufacturers.
> 
> 

Shouldn't be surprised by this at all. They also take out good components 
and subsitute junk some of them. Best to buy a machine YOU can rebuild or 
something that is not likely to break. Take our or encrypt your hard 
drive if you have to leave your machine with these jackoffs.

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