Groups | Search | Server Info | Keyboard shortcuts | Login | Register [http] [https] [nntp] [nntps]

Groups > alt.comp.software.firefox > #17270 > unrolled thread

Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache

Back to article view | Back to alt.comp.software.firefox

Contents

  Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache NY <me@privacy.net> - 2026-06-07 21:41 +0100
    Re: Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache "Alan K." <alan@invalid.com> - 2026-06-07 17:29 -0400
      Re: Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache VanguardLH <V@nguard.LH> - 2026-06-07 18:21 -0500
        Re: Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache NY <me@privacy.net> - 2026-06-08 12:28 +0100
          Re: Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache Nobody <jock@soccer.com> - 2026-06-08 08:39 -0700
    Re: Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache Edge User <invalid@invalid.invalid> - 2026-06-07 22:32 +0100
      Re: Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache NY <me@privacy.net> - 2026-06-07 23:06 +0100
        Re: Firefox 151.0.3 "An error has occurred" with Facebook Lawrence D’Oliveiro <ldo@nz.invalid> - 2026-06-07 23:56 +0000
          Re: Firefox 151.0.3 "An error has occurred" with Facebook NY <me@privacy.net> - 2026-06-08 11:49 +0100
        Re: Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache Edge User <invalid@invalid.invalid> - 2026-06-08 21:11 +0100
          Re: Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache "Carlos E.R." <robin_listas@es.invalid> - 2026-06-08 22:36 +0200
    Re: Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache Andy Burns <usenet@andyburns.uk> - 2026-06-08 10:12 +0100
    Re: Firefox 151.0.3 is giving frequent "An era has a curd" -- milk left standing too long Lawrence D’Oliveiro <ldo@nz.invalid> - 2026-06-28 07:30 +0000
      Re: Firefox 151.0.3 is giving frequent "An era has a curd" -- milk left standing too long VanguardLH <V@nguard.LH> - 2026-06-28 02:38 -0500
        Re: Firefox 151.0.3 is giving frequent "An era has a curd" -- milk left standing too long Dave Royal <dave@dave123royal.com> - 2026-06-28 09:52 +0100
          Re: Firefox 151.0.3 is giving frequent "An era has a curd" -- milk left standing too long VanguardLH <V@nguard.LH> - 2026-06-28 13:10 -0500

#17270 — Firefox 151.0.3 is giving frequent "An error has occurred" when accessing Facebook - I've cleared Facebook cookies from cache

I have Firefox 151.0.3 on my Windows 10 laptop. Everything has worked 
fine until about a week ago when I started often getting:

Sorry, something went wrong.

We're working on getting this fixed as soon as we can.

Go back
Meta © 2026 · Help


This is clearly a message from Meta/Facebook, not from the browser.

There is also the symptom that Facebook videos sometimes play for a few 
seconds then the picture freezes and the still is overlaid with a small 
circle.

Any ideas how to fix. I've not yet managed to reproduce it with Google 
Chrome or MS Edge.

I've already gone into Tools | Settings | Privacy | Manage Browsing 
Data, selected Facebook (10 cookies, 1.2 MB) and clicked on Remove All 
Shown. And then close and restart Firefox. But the problem still occurs.

[toc] | [next] | [standalone]

#17271

On 6/7/26 4:41 PM, NY wrote:
> I have Firefox 151.0.3 on my Windows 10 laptop. Everything has worked
> fine until about a week ago when I started often getting:
> 
> Sorry, something went wrong.
> 
> We're working on getting this fixed as soon as we can.
> 
> Go back
> Meta © 2026 · Help
> 
> 
> This is clearly a message from Meta/Facebook, not from the browser.
> 
> There is also the symptom that Facebook videos sometimes play for a few
> seconds then the picture freezes and the still is overlaid with a small
> circle.
> 
> Any ideas how to fix. I've not yet managed to reproduce it with Google
> Chrome or MS Edge.
> 
> I've already gone into Tools | Settings | Privacy | Manage Browsing
> Data, selected Facebook (10 cookies, 1.2 MB) and clicked on Remove All
> Shown. And then close and restart Firefox. But the problem still occurs.
I try with another browser for a day or so, whatever period it takes to prove or disprove 
it's Facebook or not.

-- 
Mint 22.3,  Thunderbird 140.11.0esr,  Firefox 151.0.1
     Alan K.

[toc] | [prev] | [next] | [standalone]

#17274

"Alan K." <alan@invalid.com> wrote:

> On 6/7/26 4:41 PM, NY wrote:
>> I have Firefox 151.0.3 on my Windows 10 laptop. Everything has worked
>> fine until about a week ago when I started often getting:
>> 
>> Sorry, something went wrong.
>> 
>> We're working on getting this fixed as soon as we can.
>> 
>> Go back
>> Meta © 2026 · Help
>> 
>> This is clearly a message from Meta/Facebook, not from the browser.
>> 
>> There is also the symptom that Facebook videos sometimes play for a few
>> seconds then the picture freezes and the still is overlaid with a small
>> circle.
>> 
>> Any ideas how to fix. I've not yet managed to reproduce it with Google
>> Chrome or MS Edge.
>> 
>> I've already gone into Tools | Settings | Privacy | Manage Browsing
>> Data, selected Facebook (10 cookies, 1.2 MB) and clicked on Remove All
>> Shown. And then close and restart Firefox. But the problem still occurs.
>
> I try with another browser for a day or so, whatever period it takes to prove or disprove 
> it's Facebook or not.

Try a refresh of Firefox.  This creates a new profile without any
add-ons, no user-config tweaks, no about:config tweaks, and no
userchrome.css file.  You get the equivalent of a fresh install of
Firefox with which to test.  Your old profile still exists, so later you
can use firefox.exe -P to load the profile manager to select your old
profile.

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

[toc] | [prev] | [next] | [standalone]

#17278

On 08/06/2026 00:21, VanguardLH wrote:
> Try a refresh of Firefox.  This creates a new profile without any
> add-ons, no user-config tweaks, no about:config tweaks, and no
> userchrome.css file.  You get the equivalent of a fresh install of
> Firefox with which to test.  Your old profile still exists, so later you
> can use firefox.exe -P to load the profile manager to select your old
> profile.
> 
> https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Bugger! It looks as it it's my profile. I created a new "test" profile 
and Facebook seems to be OK.

Now I need to work out how to transfer all my settings from my old 
profile to the new one - bookmarks, screen layout (menu bar, bookmarks 
bar, UserChrome.css to give proper order of bars: title, menu, buttons, 
bookmark bar, browser tabs).

I wonder if a new profile might also fix the other really annoying thing 
with recent versions of FF: that the title bar (and hence the 
minimise/maximise buttons) sometimes disappears in a maximised browser 
window, and I have to refresh it with F11 twice. There's the horrible 
workaround of turning off FF's use of the title bar (thus breaking the 
standard Windows App look-and-feel) which messes up the display of the 
(Google) search bar alongside the URL bar if a window is not full screen.

[toc] | [prev] | [next] | [standalone]

#17279

On Mon, 8 Jun 2026 12:28:16 +0100, NY <me@privacy.net> wrote:


>Bugger! It looks as it it's my profile. I created a new "test" profile 
>and Facebook seems to be OK.

>I wonder if a new profile might also fix the other really annoying thing 
>with recent versions of FF: that the title bar (and hence the 
>minimise/maximise buttons) sometimes disappears in a maximised browser 
>window, and I have to refresh it with F11 twice. There's the horrible 
>workaround of turning off FF's use of the title bar (thus breaking the 
>standard Windows App look-and-feel) which messes up the display of the 
>(Google) search bar alongside the URL bar if a window is not full screen.

I've run Ffox for years (now on v151.0.3 in question) without the
title bar engaged.  The min/max/kill icons appear correctly... and the
search function operates as well, be it as a separate entry or married
within the address. 

[toc] | [prev] | [next] | [standalone]

#17272

On 07/06/2026 21:41, NY wrote:
> Any ideas how to fix. I've not yet managed to reproduce it with Google 
> Chrome or MS Edge.


The solution is in the above sentence. Either stop using Firefox or stop 
using Facebook. If you have to use Facebook then stop using Firefox or 
file a bug report so that Mozilla can check it out and raise the matter 
with Facebook. Facebook have no right to block Firefox, IMO.

[toc] | [prev] | [next] | [standalone]

#17273

On 07/06/2026 22:32, Edge User wrote:
> On 07/06/2026 21:41, NY wrote:
>> Any ideas how to fix. I've not yet managed to reproduce it with Google
>> Chrome or MS Edge.
> 
> 
> The solution is in the above sentence. Either stop using Firefox or stop
> using Facebook. If you have to use Facebook then stop using Firefox or
> file a bug report so that Mozilla can check it out and raise the matter
> with Facebook. Facebook have no right to block Firefox, IMO.
It is looking as if it is a recent update to FF which is causing these 
problems with Facebook. I've just used Google Chrome for about half an 
hour to read various postings in Facebook and to view embedded videos in 
them, and haven't yet provoked the error. Using FF, the problem would 
have happened well within half an hour. Whenever I get the

Sorry, something went wrong.

We're working on getting this fixed as soon as we can.

Go back
Meta © 2026 · Help

error, pressing F5 to refresh the page always loads a page correctly.


I asked the question to find out whether it was a known behaviours that 
has started recently, before I try to work out the process for logging a 
bug with FF.

[toc] | [prev] | [next] | [standalone]

#17275 — Re: Firefox 151.0.3 "An error has occurred" with Facebook

On Sun, 7 Jun 2026 23:06:29 +0100, NY wrote:

> I asked the question to find out whether it was a known behaviours
> that has started recently, before I try to work out the process for
> logging a bug with FF.

Hard to see why it’s Mozilla’s problem, to be honest.

Somehow, something the browser is doing is causing the site to
misbehave. That’s a problem with the site, not the browser.

[toc] | [prev] | [next] | [standalone]

#17277 — Re: Firefox 151.0.3 "An error has occurred" with Facebook

On 08/06/2026 00:56, Lawrence D’Oliveiro wrote:
> On Sun, 7 Jun 2026 23:06:29 +0100, NY wrote:
> 
>> I asked the question to find out whether it was a known behaviours
>> that has started recently, before I try to work out the process for
>> logging a bug with FF.
> 
> Hard to see why it’s Mozilla’s problem, to be honest.
> 
> Somehow, something the browser is doing is causing the site to
> misbehave. That’s a problem with the site, not the browser.

True. Something that FF is doing is provoking Facebook into 
intermittently giving the "Sorry, something went wrong." web page 
instead of the page that I have requested.

Another interesting fact: it seems to affect just one installation of 
FF, on my Win 10 laptop. On my Win 7 PC, with the highest ESR release of 
FF, it doesn't happen. Also it doesn't happen on Linux (eg Mint or MX) 
with the latest version of FF.

That tends to point to something that has changed either in an update 
for the non-ESR version of FF on Windows, or else (probably more likely) 
in my profile.

I'll do what VanguardLH suggested and create a new profile to see if 
that is affected as well.

[toc] | [prev] | [next] | [standalone]

#17282

On 07/06/2026 23:06, NY wrote:
> On 07/06/2026 22:32, Edge User wrote:
>> On 07/06/2026 21:41, NY wrote:
>>> Any ideas how to fix. I've not yet managed to reproduce it with Google
>>> Chrome or MS Edge.
>>
>>
>> The solution is in the above sentence. Either stop using Firefox or stop
>> using Facebook. If you have to use Facebook then stop using Firefox or
>> file a bug report so that Mozilla can check it out and raise the matter
>> with Facebook. Facebook have no right to block Firefox, IMO.
> It is looking as if it is a recent update to FF which is causing these 
> problems with Facebook. I've just used Google Chrome for about half an 
> hour to read various postings in Facebook and to view embedded videos in 
> them, and haven't yet provoked the error. Using FF, the problem would 
> have happened well within half an hour. Whenever I get the
> 
> Sorry, something went wrong.
> 
> We're working on getting this fixed as soon as we can.
> 
> Go back
> Meta © 2026 · Help
> 
> error, pressing F5 to refresh the page always loads a page correctly.
> 
> 
> I asked the question to find out whether it was a known behaviours that 
> has started recently, before I try to work out the process for logging a 
> bug with FF.


Have you tried disabling all extensions to see if they are causing any 
interference, and if so, which one is causing the issue?

I don't use Facebook so can't test it out in Firefox. You need an 
account to use Facebook properly.

[toc] | [prev] | [next] | [standalone]

#17283

On 2026-06-08 22:11, Edge User wrote:
> On 07/06/2026 23:06, NY wrote:
>> On 07/06/2026 22:32, Edge User wrote:
>>> On 07/06/2026 21:41, NY wrote:
>>>> Any ideas how to fix. I've not yet managed to reproduce it with Google
>>>> Chrome or MS Edge.
>>>
>>>
>>> The solution is in the above sentence. Either stop using Firefox or stop
>>> using Facebook. If you have to use Facebook then stop using Firefox or
>>> file a bug report so that Mozilla can check it out and raise the matter
>>> with Facebook. Facebook have no right to block Firefox, IMO.
>> It is looking as if it is a recent update to FF which is causing these 
>> problems with Facebook. I've just used Google Chrome for about half an 
>> hour to read various postings in Facebook and to view embedded videos 
>> in them, and haven't yet provoked the error. Using FF, the problem 
>> would have happened well within half an hour. Whenever I get the
>>
>> Sorry, something went wrong.
>>
>> We're working on getting this fixed as soon as we can.
>>
>> Go back
>> Meta © 2026 · Help
>>
>> error, pressing F5 to refresh the page always loads a page correctly.
>>
>>
>> I asked the question to find out whether it was a known behaviours 
>> that has started recently, before I try to work out the process for 
>> logging a bug with FF.
> 
> 
> Have you tried disabling all extensions to see if they are causing any 
> interference, and if so, which one is causing the issue?
> 
> I don't use Facebook so can't test it out in Firefox. You need an 
> account to use Facebook properly.

I use a dedicated profile for FB, and I never open FB in my main profile 
(banned cookies). This way I keep FB isolated.

-- 
Cheers, Carlos.
ES🇪🇸, EU🇪🇺;

[toc] | [prev] | [next] | [standalone]

#17276

NY wrote:

> This is clearly a message from Meta/Facebook, not from the browser.
Good luck unwrapping the layers of lies from e.g content delivery 
networks and DDoS protection ...

[toc] | [prev] | [next] | [standalone]

#17511 — Re: Firefox 151.0.3 is giving frequent "An era has a curd" -- milk left standing too long

On Sun, 7 Jun 2026 21:41:22 +0100, NY wrote:

> I have Firefox 151.0.3 on my Windows 10 laptop.

That’s not supported any more.

[toc] | [prev] | [next] | [standalone]

#17512 — Re: Firefox 151.0.3 is giving frequent "An era has a curd" -- milk left standing too long

Lawrence D’Oliveiro <ldo@nz.invalid> wrote:

> On Sun, 7 Jun 2026 21:41:22 +0100, NY wrote:
> 
>> I have Firefox 151.0.3 on my Windows 10 laptop.
> 
> That’s not supported any more.

Differs from what Mozilla claims at:

https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support#w_will-firefox-continue-to-support-windows-10
(last updated 4 days ago)

[toc] | [prev] | [next] | [standalone]

#17513 — Re: Firefox 151.0.3 is giving frequent "An era has a curd" -- milk left standing too long

VanguardLH <V@nguard.LH> Wrote in message:

> Lawrence D’Oliveiro <ldo@nz.invalid> wrote:
> 
>> On Sun, 7 Jun 2026 21:41:22 +0100, NY wrote:
>> 
>>> I have Firefox 151.0.3 on my Windows 10 laptop.
>> 
>> That’s not supported any more.
> 
> Differs from what Mozilla claims at:
> 
> https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support#w_will-firefox-continue-to-support-windows-10
> (last updated 4 days ago)

I see Microsoft is giving away another year of Win 10 support for
 those who enrolled.
<https://m.slashdot.org/story/455848>
-- 
Remove numerics from my email address.

[toc] | [prev] | [next] | [standalone]

#17516 — Re: Firefox 151.0.3 is giving frequent "An era has a curd" -- milk left standing too long

Dave Royal <dave@dave123royal.com> wrote:

> VanguardLH <V@nguard.LH> Wrote in message:
> 
>> Lawrence D’Oliveiro <ldo@nz.invalid> wrote:
>> 
>>> On Sun, 7 Jun 2026 21:41:22 +0100, NY wrote:
>>> 
>>>> I have Firefox 151.0.3 on my Windows 10 laptop.
>>> 
>>> That’s not supported any more.
>> 
>> Differs from what Mozilla claims at:
>> 
>> https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support#w_will-firefox-continue-to-support-windows-10
>> (last updated 4 days ago)
> 
> I see Microsoft is giving away another year of Win 10 support for
>  those who enrolled.
> <https://m.slashdot.org/story/455848>

winston mentioned that announcement in the alt.comp.os.windows-10
newsgroup.  Unclear for those already enrolled in ESU is if
participation is automatic, or, like with ESU to start with, you had to
enroll.  And if those that did not enroll in ESU before if they can now.
winston said:

  An enrollment wizard will be available through notifications and in 
  Settings, making it easy to enroll in ESU directly from your personal 
  Windows 10 PC. Through the enrollment wizard, you’ll be able to choose 
  from three options:

  - Use Windows Backup to sync your settings to the cloud—at no 
    additional cost..
  - Redeem 1,000 Microsoft Rewards points—at no additional cost..
  - Pay $30 USD (local pricing may vary).

I've never bothered with the MS rewards program although somehow I've
accrued some points.  I wouldn't pay $30 to get extended security-only
support, especially since there have almost always been 3rd-party tools
to bolster Windows to prevent the vulnerabilities.  So, the question is
if you want Microsoft to have a copy of your personal data files
assuming you keep any under the Documents folder.  I put any sensitive
data into encrypted Veracrypt containers, and those do not use the same
password as my MS account login.  I don't care about securing my other
data files, plus I move most of them onto removable media rather than
keep in the standard Documents folder.  Enabling backup in Windows is a
no-brainer for me, but perhaps not for some other users.  

I'm already enrolled in the Windows 10 ESU program, so I'm guessing
continued enrollment will be automatic (no prompts), or I might get a
notification regarding the extension.

As for Firefox, I had not heard they stopped supporting Windows 10.  I
know they stopped for Window 7, don't care about Windows 8, but they say
they still support Windows 10.  Perhaps even longer than planned now
that Windows 10 ESU is extended out to October 2027.

I suspect Microsoft has delayed the release of Windows 12, and why they
are extensing the ESU support.  They don't want to alienate their
corporate customer base of which there remain a large number of
customers.  Windows 10 market share is dwindling, but definitely not
insignificant.

https://gs.statcounter.com/os-version-market-share/windows/desktop/worldwide

Mozilla even stated in their article I referenced:

  Note: Windows 10 Enterprise LTSC 2021 reaches end of support on 
  January 12, 2027. Windows 10 IoT Enterprise LTSC 2021 reaches end of 
  support on January 12, 2032.
  
While non-enterprise editions of Windows 10 have lapsed their support
cycle excepting for the ESU program, Mozilla has to still consider the
LTSC (Long-Term Servicing Channel) enterprise editions of Windows 10
employed by many corporations.  I don't know Mozilla is still into any
of the IoT (Internet of Things) devices.  They gave up back in 2017 on
their Firefox OS, the followup on WebOS, for cheap phones to move to
mobile-turned IoT devices.  Devices that relied on Firefox OS (e.g.,
Panasonic TVs) no longer got any updates since the OS was dead.  So,
according to Mozilla's statement, Firefox will still be supporting for
Windows 10 until at least Jan 2027, but their statement in the
referenced article says "years" (plural).

If someone has a conflicting report from Mozilla on their intention to
drop Windows 10 support for Firefox, please mention a reference here.

[toc] | [prev] | [standalone]

Back to top | Article view | alt.comp.software.firefox

csiph-web