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Re: My new-to-me renewed laptop is dead. SOLVED

Cross-posted to 2 groups.

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On Mon, 1/27/2025 11:42 PM, Paul wrote:
> On Mon, 1/27/2025 10:55 PM, micky wrote:
> 
> alt.comp.os.windows-11 added, because... micky
> 
>> win11 added because this is really a win11 topic after all. And partly
>> win10.  "After one hour of working fine, new to me refurbished laptop is
>> dead and nothing wakes it up."
>>
>> In alt.comp.os.windows-10, on Sun, 26 Jan 2025 17:06:03 +0000, Brian
>> Gregory <void-invalid-dead-dontuse@email.invalid> wrote:
>>
>>> Have you done the usual holding the on button for 15 seconds thing to 
>>> force a complete power down?
>>
>> Well, no, because I thought it *was* off.  The lights I had not noticed,
>> the one on the power key, the one in front that means it's charging, and
>> the lighted keyboard were all off.  No lights were on and the screen was
>> totally dark. 
>>
>> But after trying a few more things this morning (well, really the same
>> things, unplugging and plugging in the charger and pushing Power), I
>> remembered what you said above and by golly, that worked. Maybe I
>> pressed Power again and the first thing I noticed is the keyboard lit
>> up. 7 points for you.  Heck, 500 points.   My next step was to call the
>> renewer!, couldn't call him on the weekend, and now I don't have to do
>> that. 
>>
>> Where did you learn that this could work in this situation? 
>>
>> AFAICT, it had checked for windows updates and of course there were some
>> becuase I hadn't turned it on for 6 weeks, and it had only been on an
>> hour 6 weeks ago.  Saturday night was the last time it checked for
>> updates, but this morning was when they were installed.  A lot of them. 
>>
>> I haven't figured out yet how to enable Hibernate, and when I tried
>> Sleep, it blinked and woke up again each time, so I no longer remember
>> if I just closd the lid or if I tried to turn it off (I think I closed
>> the lid), but somehow it got stopped in the middle of windows update. 
>>>
>>> I generally totally disable sleep, hibernate and maybe also screen 
>>> savers on laptops. If they don't just immediately work perfectly it's 
>>> usually a nightmare trying to work out what's wrong with them. Often 
>>
>> I guess I got a sample of that. 
>>
>> And it seemed to do it again later today, Monday -- had to hold the
>> power button down until it turned off -- but since then it's behaved
>> itself. 
>>
>>> laptops that could handle them on, say, Windows 7 completely fail with, 
>>> say, Windows 10.
>>
>> I've had no trouble with any of themm and I use them "all the time".
>> Except that even though I set the mice to not wake the pc up from sleep,
>> sometimes they still do when I accidentally bump one of the mice on my
>> desk, but that's small potatoes compare to your complaint.  This new
>> win11 is not off to a good start with the confusion it gave me this
>> weekend, and it will take several days before I can enable Hibernate and
>> test Sleep, but if I have problems I plan to report back. 
>>
>> You can redeem your points at the M&H Green Stamps Redemption Center in
>> Baltimore.  M-F 9 to 5:30 ET. I'll send address later.  Unfortunately,
>> you must redeem them in person, but we have some very nice prizes. Do
>> you need a FAX machine? 
>>
> 
> But don't your symptoms point to a lack of ACPI support at the current time ?
> 
> https://www.windowscentral.com/software-apps/windows-11/how-to-check-your-computers-supported-power-features-on-windows-11
> 
>    powercfg /availablesleepstates
> 
...
Before someone complains the answer wasn't full enough, here is Part 2.

Originally, only some Surface products experimentally had this alternate
ACPI implementation. Apparently, other OEMs have adopted it. I can find
web pages touting instructions for removing it and going back to the
old way, but messing with ACPI and sleep states, is for people
who need a "fulltime hobby". There are on the order of 200 registry settings
for materials like this, if you want to imagine how much damage you can do.

"Modern Standby" laptop:

   https://www.asus.com/ca-en/support/faq/1035447/

Microsoft Windows [Version 10.0.22631.3527]
(c) Microsoft Corporation 2ll rights reserved.

C:\Users\ASUS_>  powercfg /a
The following sleep states are available on this
Standby (SO Low Power Idle) Network Connected      <=== used for sleep (as this state slides from S0..S3 on its own)
Hibernate                                          <=== S4 Hibernate available (missing from Asus article menu items)
Fast Startup

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
This standby state is disabled when SO low power idle is supported.

Standby (S2)
The system firmware does not support this standby state.
This standby state is disabled when SO low power idle is supported.

Standby (S3)
This standby state is disabled when SO low power idle is supported.

Hybrid Sleep
Standby (S3) is not available.

*******

Dealing with a messed-about system.
Some recipe followed, to screw it up, now being put back (in Modern Standby).
Now, we're into permanent hobby material. Back up your drive before
going along in this hand basket.

https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-re-enable-my-modern-standby-sleep-mode-s0/1d583cbb-c8d8-4efb-b261-42cc4d1915f9

*******

The person here, might not have had a hiberfil.sys file (it's unlikely it is too small,
usually a size of 0 would be too small :-) ).  In any case, this is not a
user friendly situation, where a device sits in Modern Standby, runs down the
battery, and at 2% battery, it finally tries to hibernate (fails for this user,
and he is dumped into a dirty shutdown instead). This would lead to a lot of
inconvenient charging sessions, when all the user wanted to do is Hibernate
on demand.

https://superuser.com/questions/1230454/windows-shutting-down-rather-than-hibernating-when-battery-level-critical

What a user needs, is an actual "Hibernate" tick box, and it is not clear
that the Modern Standby machine has such a tick box. Even though the
powercfg query says hibernation is supported from an S4 perspective (but
without the response indicating a hiberfil.sys is present).

   Paul

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Thread

My new-to-me renewed laptop is dead.  micky <NONONOmisc07@fmguy.com> - 2025-01-26 03:59 -0500
  Re: My new-to-me renewed laptop is dead. Paul <nospam@needed.invalid> - 2025-01-26 05:52 -0500
    Re: My new-to-me renewed laptop is dead. micky <NONONOmisc07@fmguy.com> - 2025-01-26 11:03 -0500
      Re: My new-to-me renewed laptop is dead. Frank Slootweg <this@ddress.is.invalid> - 2025-01-26 16:19 +0000
        Re: My new-to-me renewed laptop is dead. SOLVED, or Problem went away.  micky <NONONOmisc07@fmguy.com> - 2025-04-02 18:22 -0400
      Re: My new-to-me renewed laptop is dead. Mike Easter <MikeE@ster.invalid> - 2025-01-26 11:07 -0800
  Re: My new-to-me renewed laptop is dead. Frank Slootweg <this@ddress.is.invalid> - 2025-01-26 15:34 +0000
    Re: My new-to-me renewed laptop is dead. micky <NONONOmisc07@fmguy.com> - 2025-01-26 11:11 -0500
      Re: My new-to-me renewed laptop is dead. Frank Slootweg <this@ddress.is.invalid> - 2025-01-26 16:25 +0000
        Re: My new-to-me renewed laptop is dead. Paul <nospam@needed.invalid> - 2025-01-26 16:17 -0500
          Re: My new-to-me renewed laptop is dead. micky <NONONOmisc07@fmguy.com> - 2025-01-28 10:24 -0500
            Re: My new-to-me renewed laptop is dead. Paul <nospam@needed.invalid> - 2025-01-28 16:15 -0500
        Re: My new-to-me renewed laptop is dead. micky <NONONOmisc07@fmguy.com> - 2025-04-02 18:21 -0400
  Re: My new-to-me renewed laptop is dead. Brian Gregory <void-invalid-dead-dontuse@email.invalid> - 2025-01-26 17:06 +0000
    Re: My new-to-me renewed laptop is dead.  SOLVED micky <NONONOmisc07@fmguy.com> - 2025-01-27 22:55 -0500
      Re: My new-to-me renewed laptop is dead. SOLVED Paul <nospam@needed.invalid> - 2025-01-27 23:42 -0500
        Re: My new-to-me renewed laptop is dead. SOLVED Paul <nospam@needed.invalid> - 2025-01-28 01:13 -0500
  Re: My new-to-me renewed laptop is dead. Paul in Houston TX <Paul@Houston.Texas> - 2025-01-28 18:44 -0600

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