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Groups > alt.comp.os.windows-10 > #176131

Re: Windows 10 is randomly removing programs without telling me

From Frank Slootweg <this@ddress.is.invalid>
Newsgroups alt.comp.os.windows-10
Subject Re: Windows 10 is randomly removing programs without telling me
Date 2024-04-25 14:30 +0000
Organization NOYB
Message-ID <v0e0fh.soo.1@ID-201911.user.individual.net> (permalink)
References <v0dcu6$2v9ts$1@dont-email.me>

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John C. <r9jmg0@yahoo.com> wrote:
> I have been attempting to get used to Windows 10, but now it had
> developed a problem that, if it ever happens again, will force me to
> either go back to Windows 7 *OR* finally make the move to Linux.
> 
> What is happening is that I'm seeing programs which I was able to use
> without issue in Windows 7 and which I have installed in Windows 10
> suddenly, and completely, disappear.
> 
> Here's an example:
> 
> I installed WizMouse (https://antibody-software.com/wizmouse) and
> configured it to work as it usually does. The program "allows you to
> scroll the window under the mouse with your mouse wheel even if the that
> window doesn't have input focus.
> Windows 10 already has this functionality built in so WizMouse is most
> useful if you're using earlier versions of Windows (Windows 2000, XP,
> Vista, 7, 8)."
> 
> Yesterday, I noticed that the program completely disappeared. In other
> words, it was uninstalled without me doing anything.

  How do you *know* the program was "removed" (uninstalled)? Was it
listed in Control Panel (-> Programs -> Programs and Features) and is it
no longer listed there?

  That the program does not work anymore, doesn't mean is was removed.

> However, perhaps the most frustrating thing is that I was able to
> install the drivers for my beloved Canon Canoscan 8400F scanner and it
> was working perfectly. In fact, it was working better than it ever has
> before. The drivers were for Windows 7, but they installed in Windows 10
> without any issues and the scanner has been working for a couple of
> weeks now.
> 
> Then this morning, when I attempted to use the scanner, the twain driver
> was no longer available in Adobe Photoshop Elements or any other
> graphics editing program I have installed, all of which used to list the
> twain driver. The scanner is still listed in the Device Manager and it
> says "This device is working properly."
> 
> I noticed that there was a new system notification, so I checked it out
> and it said something to the effect that "Finish installing software for
> a device." When I attempted to get more information about the
> notification, it simply disappeared!
> 
> when I go into the Device Manager with the scanner turned on,
> right-click on the listing, select "Properties" and click on the
> "Events" tab, I see the following "events" listed:
> __________________________________________________________________________
> Events
> Timestamp                       Description
> 2024-03-25 8:46:23 PM           Device con?gured (null)
> evice USB\VID_04A9&PID_221E\5&2c2ab93d&0&5 was configured.
> Driver Name: null
> Class Guid: {00000000-0000-0000-0000-000000000000}
> Driver Date:
> Driver Version:
> Driver Provider:
> Driver Section:
> Driver Rank: 0x0
> Matching Device Id:
> Outranked Drivers:
> Device Updated: false
> Parent Device: USB\ROOT_HUB20\4&33ca6639&0
> 
> 2024-04-10 7:48:47 AM           Device deleted
> Device USB\VID_04A9&PID_221E\5&2C2AB93D&0&5 was deleted.
> Class Guid: {00000000-0000-0000-0000-000000000000}
> 
> 2024-04-10 7:55:03 AM           Device install requested
> Device USB\VID_04A9&PID_221E\5&2c2ab93d&0&5 requires further installation.
> 
> 2024-04-10 7:55:04 AM           Driver sen/ice added (usbscan)
> Driver Management has concluded the process to add Service usbscan for
> Device Instance ID USB\VID_04A9&PID_221E\5&2C2AB93D&0&5 with the
> following status: 0.
> __________________________________________________________________________
> 
> I *KNOW* that the drivers I installed will work with Windows 10 because
> they were doing so. To me, it simply appears that the OS deliberately
> fucked things up so that they wouldn't work. I have read various places
> on the internet that other people who owned the same model scanner were
> able to make it work when W10 first came out, but that after one of the
> W10 updates it suddenly quit working.

  April 10 is the Wednesday after the last 'patch Tuesday' (second
Tuesday of the month), so it looks that Windows Update downloaded and
installed new drivers which it thought (FSVSVO 'think') were newer/
better than the 'old'/installed ones.

  For Windows 10 (I mainly use Windows 11) there's still a setting which
you can set to prevent this from happening (again). (For Windows 11 it's
less easy, but still possible (with third-party software).)

  I don't have the Windows 10 setting handy, but others/Paul can point
you to it.

  Question: Besides the scanner driver, did you install any other
scanner/Canon software? If so, was that listed in 'Programs and
Features' and now gone?

> This smacks of collusion between Microsoft and Canon in order to get
> people to purchase new scanners from Canon.

  Some comment about stupidity versus malice?

> As for software randomly disappearing from Windows 10 without any
> notice, I am far from the only person to see this kind of thing happening:
> 
> https://www.google.com/search?hl=en&as_q=windows+10+programs+get+randomly+uninstalled&as_epq=&as_oq=&as_eq=&as_nlo=&as_nhi=&lr=lang_en&cr=&as_qdr=all&as_sitesearch=&as_occt=any&as_filetype=&tbs=
> 
> Especially this discussion:
> 
> https://www.tenforums.com/software-apps/201227-windows-deletes-software-automatically.html
> 
> Has anybody else experienced this problem (programs being uninstalled
> without permission) and if so, have any of you found a solution or at
> least a reason why it's happening? This is completely unacceptable.

  My wife's system is Windows 10 and there were no programs removed from
that system. But she's no tinkerer and I tinker with that system as
little as possible.

> As for the scanner, if I can't find a way to make it work again, then
> that's it for Windows 10. I won't tolerate this kind of bullshit.

  See above as to what probably happened with the scanner driver and how
to prevent it in the future. And FWIW, as I mentioned before, my 'stone
age' (2010) Epson scanner software happily moved from Vista to 8.1 and
now 11 without it being removed.

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Thread

Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-25 03:57 -0700
  Re: Windows 10 is randomly removing programs without telling me Newyana2 <mayayana@invalid.nospam> - 2024-04-25 08:27 -0400
  Re: Windows 10 is randomly removing programs without telling me Peter Johnson <peter@parksidewood.nospam> - 2024-04-25 14:46 +0100
    Re: Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-28 07:26 -0700
      Re: Windows 10 is randomly removing programs without telling me VanguardLH <V@nguard.LH> - 2024-04-28 13:58 -0500
        App Steve Hayes <hayesstw@telkomsa.net> - 2024-04-29 05:17 +0200
          Re: App Anton Shepelev <anton.txt@gmail.moc> - 2024-04-29 13:36 +0300
            Re: App Bertel Lund Hansen <gadekryds@lundhansen.dk> - 2024-04-29 12:50 +0200
          Re: App nospam@de-ster.demon.nl (J. J. Lodder) - 2024-04-29 13:45 +0200
            Re: App Bertel Lund Hansen <gadekryds@lundhansen.dk> - 2024-04-29 13:47 +0200
          Re: App Newyana2 <mayayana@invalid.nospam> - 2024-04-29 08:59 -0400
            Re: App "John C." <r9jmg0@yahoo.com> - 2024-04-29 06:33 -0700
              Re: App Newyana2 <mayayana@invalid.nospam> - 2024-04-29 13:38 -0400
                Re: App Peter Moylan <peter@pmoylan.org.invalid> - 2024-04-30 10:47 +1000
                Re: App Paul <nospam@needed.invalid> - 2024-04-29 22:21 -0400
                Re: App Peter Moylan <peter@pmoylan.org.invalid> - 2024-04-30 14:18 +1000
                Re: App Peter Moylan <peter@pmoylan.org.invalid> - 2024-04-30 14:31 +1000
                Re: App Newyana2 <mayayana@invalid.nospam> - 2024-04-30 08:45 -0400
                Re: App Newyana2 <mayayana@invalid.nospam> - 2024-04-29 22:48 -0400
                Re: App Bertel Lund Hansen <gadekryds@lundhansen.dk> - 2024-04-30 09:32 +0200
                Re: App Newyana2 <mayayana@invalid.nospam> - 2024-04-30 09:28 -0400
                Re: App Bertel Lund Hansen <gadekryds@lundhansen.dk> - 2024-04-30 09:27 +0200
                Re: App Bertel Lund Hansen <gadekryds@lundhansen.dk> - 2024-04-30 11:06 +0200
              Re: App Steve Hayes <hayesstw@telkomsa.net> - 2024-05-04 07:01 +0200
                Re: App Paul <nospam@needed.invalid> - 2024-05-04 02:11 -0400
                Re: App John Hall <john_nospam@jhall.co.uk> - 2024-05-04 10:28 +0100
                Re: App Paul <nospam@needed.invalid> - 2024-05-04 10:43 -0400
                Re: App Frank Slootweg <this@ddress.is.invalid> - 2024-05-04 14:51 +0000
                Re: App Steve Hayes <hayesstw@telkomsa.net> - 2024-05-04 18:56 +0200
                Re: App Paul <nospam@needed.invalid> - 2024-05-04 19:25 -0400
                Re: App Mark Lloyd <not.email@all.invalid> - 2024-05-05 14:02 -0500
                Re: App Peter Moylan <peter@pmoylan.org.invalid> - 2024-05-05 13:59 +1000
                Re: App Steve Hayes <hayesstw@telkomsa.net> - 2024-05-06 05:56 +0200
                Re: App Bertel Lund Hansen <gadekryds@lundhansen.dk> - 2024-05-06 07:37 +0200
                Re: App Ken Blake <Ken@invalid.news.com> - 2024-05-06 07:15 -0700
                Re: App lar3ryca <larry@invalid.ca> - 2024-05-04 23:40 -0600
                Re: App Peter Moylan <peter@pmoylan.org.invalid> - 2024-05-05 18:15 +1000
                Re: App lar3ryca <larry@invalid.ca> - 2024-05-05 23:18 -0600
                Re: App nospam@de-ster.demon.nl (J. J. Lodder) - 2024-05-06 13:52 +0200
                Re: App Paul <nospam@needed.invalid> - 2024-05-06 14:47 -0400
                Re: App Peter Moylan <peter@pmoylan.org.invalid> - 2024-05-07 10:09 +1000
                Re: App Char Jackson <none@none.invalid> - 2024-05-14 15:31 -0500
                Re: App lar3ryca <larry@invalid.ca> - 2024-05-14 22:40 -0600
                Re: App lar3ryca <larry@invalid.ca> - 2024-05-06 19:18 -0600
                Re: App Paul <nospam@needed.invalid> - 2024-05-06 22:14 -0400
                Re: App nospam@de-ster.demon.nl (J. J. Lodder) - 2024-05-07 10:41 +0200
                Re: App Bertel Lund Hansen <gadekryds@lundhansen.dk> - 2024-05-05 11:28 +0200
                Re: App Steve Hayes <hayesstw@telkomsa.net> - 2024-05-06 06:02 +0200
                Re: App 0rby <graham@custompc.plus.com> - 2024-05-04 18:34 +0100
                Re: App 0rby <graham@custompc.plus.com> - 2024-05-04 18:46 +0100
            Re: App Peter Moylan <peter@pmoylan.org.invalid> - 2024-04-30 10:48 +1000
            Re: App Phil Carmody <pc+usenet@asdf.org> - 2024-05-05 23:40 +0300
          Re: App Paul <nospam@needed.invalid> - 2024-04-29 17:05 -0400
            Re: App Bertel Lund Hansen <gadekryds@lundhansen.dk> - 2024-04-30 09:35 +0200
        Re: Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-29 05:53 -0700
  Re: Windows 10 is randomly removing programs without telling me Frank Slootweg <this@ddress.is.invalid> - 2024-04-25 14:30 +0000
    Re: Windows 10 is randomly removing programs without telling me Stan Brown <the_stan_brown@fastmail.fm> - 2024-04-25 08:51 -0700
      Re: Windows 10 is randomly removing programs without telling me VanguardLH <V@nguard.LH> - 2024-04-25 13:32 -0500
        Re: Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-28 07:34 -0700
          Re: Windows 10 is randomly removing programs without telling me VanguardLH <V@nguard.LH> - 2024-04-28 13:53 -0500
            Re: Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-29 06:15 -0700
            Re: Windows 10 is randomly removing programs without telling me VanguardLH <V@nguard.LH> - 2024-04-29 12:00 -0500
    Re: Windows 10 is randomly removing programs without telling me Frank Slootweg <this@ddress.is.invalid> - 2024-04-25 17:47 +0000
      Re: Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-28 07:42 -0700
    Re: Windows 10 is randomly removing programs without telling me micky <NONONOmisc07@fmguy.com> - 2024-04-26 02:09 -0400
      Re: Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-28 07:49 -0700
        Re: Windows 10 is randomly removing programs without telling me micky <NONONOmisc07@fmguy.com> - 2024-04-28 13:59 -0400
  Re: Windows 10 is randomly removing programs without telling me John Hall <john_nospam@jhall.co.uk> - 2024-04-25 16:56 +0100
    Re: Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-28 07:50 -0700
      Re: Windows 10 is randomly removing programs without telling me VanguardLH <V@nguard.LH> - 2024-04-28 14:14 -0500
        Re: Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-29 06:23 -0700
      Re: Windows 10 is randomly removing programs without telling me micky <NONONOmisc07@fmguy.com> - 2024-05-01 16:23 -0400
  Re: Windows 10 is randomly removing programs without telling me VanguardLH <V@nguard.LH> - 2024-04-25 12:44 -0500
    Re: Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-28 07:56 -0700
  Re: Windows 10 is randomly removing programs without telling me micky <NONONOmisc07@fmguy.com> - 2024-04-26 02:13 -0400
    Re: Windows 10 is randomly removing programs without telling me "John C." <r9jmg0@yahoo.com> - 2024-04-28 07:58 -0700
  Re: Windows 10 is randomly removing programs without telling me Brian Gregory <void-invalid-dead-dontuse@email.invalid> - 2024-04-29 15:12 +0100

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