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Trouble with OS 10.11.3 update

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  Trouble with OS 10.11.3 update briang@panix.com (Brian Gordon) - 2016-01-20 01:39 +0000
    Re: Trouble with OS 10.11.3 update Jolly Roger <jollyroger@pobox.com> - 2016-01-20 04:32 +0000
      Re: Trouble with OS 10.11.3 update Jolly Roger <jollyroger@pobox.com> - 2016-01-20 19:24 +0000
    Re: Trouble with OS 10.11.3 update nmassello@yahoo.com (Neill Massello) - 2016-01-19 23:44 -0700
      Re: Trouble with OS 10.11.3 update John Somerset <somerset@nospam.com> - 2016-01-20 17:17 -0500
        Re: Trouble with OS 10.11.3 update nmassello@yahoo.com (Neill Massello) - 2016-01-20 15:57 -0700
          Re: Trouble with OS 10.11.3 update nospam <nospam@nospam.invalid> - 2016-01-20 18:22 -0500
          Re: Trouble with OS 10.11.3 update John Somerset <somerset@nospam.com> - 2016-01-20 18:32 -0500
            Re: Trouble with OS 10.11.3 update nospam <nospam@nospam.invalid> - 2016-01-20 18:35 -0500
            Re: Trouble with OS 10.11.3 update nmassello@yahoo.com (Neill Massello) - 2016-01-20 17:36 -0700
              Re: Trouble with OS 10.11.3 update John Somerset <somerset@nospam.com> - 2016-01-20 21:17 -0500
            Re: Trouble with OS 10.11.3 update Jolly Roger <jollyroger@pobox.com> - 2016-01-21 01:58 +0000
          Re: Trouble with OS 10.11.3 update Matti Haveri <nospam@here.invalid> - 2016-01-21 18:05 +0000
      Re: Trouble with OS 10.11.3 update dcohenspam@talktalk.net (Daniel Cohen) - 2016-01-21 07:40 +0000

#87273 — Trouble with OS 10.11.3 update

Running 10.11.2 on a MacBook Pro.  I tried to update to 10.11.3, and when it
rebooted, it said the update couldn't be verified and to try again.  After
multiple retries, I get the same report, and stay at 10.11.2.

Is there be something I can delete to force a completely clean reload.  Or
maybe there is a problem at the App Store end?  Any suggstions?

-- 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
| Brian Gordon     -->briang@panix.com<--     brian dot gordon at cox dot net |
+ brianggordon@hotmail.com   Bass: Lexington "Main Street Harmonizers" chorus +
-------------------------------------------------------------------------------

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#87275

On 2016-01-20, Brian Gordon <briang@panix.com> wrote:
> Running 10.11.2 on a MacBook Pro.  I tried to update to 10.11.3, and when it
> rebooted, it said the update couldn't be verified and to try again.  After
> multiple retries, I get the same report, and stay at 10.11.2.
>
> Is there be something I can delete to force a completely clean reload.  Or
> maybe there is a problem at the App Store end?  Any suggstions?

Have you tried restarting the computer?

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#87282

On 2016-01-20, Jolly Roger <jollyroger@pobox.com> wrote:
> On 2016-01-20, Brian Gordon <briang@panix.com> wrote:
>> Running 10.11.2 on a MacBook Pro.  I tried to update to 10.11.3, and when it
>> rebooted, it said the update couldn't be verified and to try again.  After
>> multiple retries, I get the same report, and stay at 10.11.2.
>>
>> Is there be something I can delete to force a completely clean reload.  Or
>> maybe there is a problem at the App Store end?  Any suggstions?
>
> Have you tried restarting the computer?

If restarting doesn't do the trick, try manually downloading the
installing the combo update from Apple's web site:

<https://support.apple.com/kb/DL1859>

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#87276

Brian Gordon <briang@panix.com> wrote:

> Running 10.11.2 on a MacBook Pro.  I tried to update to 10.11.3, and when it
> rebooted, it said the update couldn't be verified and to try again.  After
> multiple retries, I get the same report, and stay at 10.11.2.
> 
> Is there be something I can delete to force a completely clean reload.  Or
> maybe there is a problem at the App Store end?  Any suggstions?

Was this updating through App Store or with one of the downloadable
updaters? Using the delta updater, I had the same hang during restart
that was reported on TidBITS. 

<http://tidbits.com/article/16205>

Everything seems all right with 10.11.3, but the experience does tend to
reinforce the story that Apple has gotten sloppy with their software. 

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#87288

On 1/20/16 1:44 AM, Neill Massello wrote:
> Brian Gordon <briang@panix.com> wrote:
>
>> Running 10.11.2 on a MacBook Pro.  I tried to update to 10.11.3, and when it
>> rebooted, it said the update couldn't be verified and to try again.  After
>> multiple retries, I get the same report, and stay at 10.11.2.
>>
>> Is there be something I can delete to force a completely clean reload.  Or
>> maybe there is a problem at the App Store end?  Any suggstions?
>
> Was this updating through App Store or with one of the downloadable
> updaters? Using the delta updater, I had the same hang during restart
> that was reported on TidBITS.
>
> <http://tidbits.com/article/16205>
>
> Everything seems all right with 10.11.3, but the experience does tend to
> reinforce the story that Apple has gotten sloppy with their software.
>
Aw, my progress bar always seems to hang! I measure it in millimeters, 
then measure again ten minutes later.  If there's no change, I wait and 
try again.

The user interface for this update was especially bad. Notifications 
said I had two updates. If I don't know what will be updated, I don't 
know the impact on what I'm doing.  So I went to App Store.  It said 
they were for a jigsaw puzzle app and iMovie.  I clicked Update.

A box appeared saying updating would require restarting. I didn't want 
to risk being pushed into restarting until I saw if I needed to finish 
anything up first. I declined and quit App Store.

I closed my apps and relaunched App Store. Without asking me, it started 
downloading three updates.  The third was 10.11.3, and it had two 
progress bars!  App Store was pulling four streams on my limited 
bandwidth, meaning a long wait. Both 10.11.3 streams said n/a regarding 
the size of the download and how much had been downloaded.  I clicked 
Pause on one.

If I'm going to do a system update, I'd rather choose a time when I can 
spare the bandwidth for the download. I'd want a time when I can be 
without the computer for an hour or longer. I'd want everything backed 
up, right to the minute.

The download gave me time to back up. Then an update was evident; I 
think the screen went black for a couple of minutes. When my desktop 
came back, a box saying restart appeared very briefly.  If I'd looked 
away for an instant, I would have missed it.

Everything looked and acted normal, as if the update process had been 
very quick. I restarted because About This Mac said I was still at 
10.11.2. For 21 minutes, I didn't know how long it would take.  Then it 
said 11 minutes more.  It finished in 9. I'd never before beaten an 
estimate.

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#87290

John Somerset <somerset@nospam.com> wrote:

> The user interface for this update was especially bad. Notifications 
> said I had two updates. If I don't know what will be updated, I don't
> know the impact on what I'm doing.  So I went to App Store.  It said 
> they were for a jigsaw puzzle app and iMovie.  I clicked Update.

I saw a similar confusing mess with App Store. I think the iMovie update
might require the 10.11.3 update as a prerequisite. But who knows? I'm
beginning to think that App Store is made by the same people who make
iTunes. Oh wait . . .. 

> If I'm going to do a system update, I'd rather choose a time when I can
> spare the bandwidth for the download. I'd want a time when I can be 
> without the computer for an hour or longer. I'd want everything backed
> up, right to the minute.

Whenever possible, I use standalone updaters. That gives me more control
over what gets installed and when, and it allows for a faster,
non-network update should I need to reinstall something. 

General experience is that the combo system updaters are more reliable
than the deltas or the App Store. 

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#87291

In article <1mhbydl.1pwdf1i10sx6rkN%nmassello@yahoo.com>, Neill
Massello <nmassello@yahoo.com> wrote:

 
> I saw a similar confusing mess with App Store. I think the iMovie update
> might require the 10.11.3 update as a prerequisite. But who knows? 

apple does, which is why the app store will clearly state what the
prerequisite is.

not only that, but if an update requires a later version of os x than
what you're running, it won't be offered at all. instead, it will show
up under incompatible updates:
<https://pbs.twimg.com/media/BXNh3UaIUAAkUPM.png>

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#87292

On 1/20/16 5:57 PM, Neill Massello wrote:
> John Somerset <somerset@nospam.com> wrote:
>

>> If I'm going to do a system update, I'd rather choose a time when I can
>> spare the bandwidth for the download. I'd want a time when I can be
>> without the computer for an hour or longer. I'd want everything backed
>> up, right to the minute.
>
> Whenever possible, I use standalone updaters. That gives me more control
> over what gets installed and when, and it allows for a faster,
> non-network update should I need to reinstall something.
>
> General experience is that the combo system updaters are more reliable
> than the deltas or the App Store.
>
Where can I get a standalone updater?

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#87293

In article <n7p58i$dmr$1@dont-email.me>, John Somerset
<somerset@nospam.com> wrote:

> > General experience is that the combo system updaters are more reliable
> > than the deltas or the App Store.
> >
> Where can I get a standalone updater?

apple.com

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#87295

John Somerset <somerset@nospam.com> wrote:

> Where can I get a standalone updater?

<https://support.apple.com/downloads/>

That page shows the latest offerings. To find other Apple software,
click on the "Browse by Product" button and then use the Search field or
click on one of the category icons at the top of the page. 

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#87302

On 1/20/16 7:36 PM, Neill Massello wrote:
> John Somerset <somerset@nospam.com> wrote:
>
>> Where can I get a standalone updater?
>
> <https://support.apple.com/downloads/>
>
> That page shows the latest offerings. To find other Apple software,
> click on the "Browse by Product" button and then use the Search field or
> click on one of the category icons at the top of the page.
>

Now I know what you meant!  So when Notifications says I need updates, I 
check App Store to see what they are.  Then if it's a system update, I 
quit App Store and go to Apple support.

I think that's what I'll do next time I need a system update. Of course, 
this time, the system update was downloading before I knew about it.

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#87300

On 2016-01-20, John Somerset <somerset@nospam.com> wrote:
> On 1/20/16 5:57 PM, Neill Massello wrote:
>> John Somerset <somerset@nospam.com> wrote:
>>
>
>>> If I'm going to do a system update, I'd rather choose a time when I can
>>> spare the bandwidth for the download. I'd want a time when I can be
>>> without the computer for an hour or longer. I'd want everything backed
>>> up, right to the minute.
>>
>> Whenever possible, I use standalone updaters. That gives me more control
>> over what gets installed and when, and it allows for a faster,
>> non-network update should I need to reinstall something.
>>
>> General experience is that the combo system updaters are more reliable
>> than the deltas or the App Store.
>>
> Where can I get a standalone updater?

Like I said earlier:

<https://support.apple.com/kb/DL1859>

Best to look for the "combo" updaters, since they contain all point
updates since the initial release (10.11.0, for instance).

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#87361

Neill Massello <nmassello@yahoo.com> wrote:
> General experience is that the combo system updaters are more reliable
> than the deltas or the App Store. 

As an old habit I use the OS X combo update and update iOS via iTunes
which AFAIK does a combo-like non-incremental install.

I always first install OS X updates to a test partition (I have two
Carbon Copy Cloner backups on other partitions as well).

And I usually install iOS updates to some non-critical device first.

-- 
Matti Haveri <mattiDOThaveriATgmailDOTeiroskaaDOTcom> remove ei roskaa

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#87330

Neill Massello <nmassello@yahoo.com> wrote:

> Brian Gordon <briang@panix.com> wrote:
> 
> > Running 10.11.2 on a MacBook Pro.  I tried to update to 10.11.3, and when it
> > rebooted, it said the update couldn't be verified and to try again.  After
> > multiple retries, I get the same report, and stay at 10.11.2.
> > 
> > Is there be something I can delete to force a completely clean reload.  Or
> > maybe there is a problem at the App Store end?  Any suggstions?
> 
> Was this updating through App Store or with one of the downloadable
> updaters? Using the delta updater, I had the same hang during restart
> that was reported on TidBITS. 
> 
> <http://tidbits.com/article/16205>
> 
> Everything seems all right with 10.11.3, but the experience does tend to
> reinforce the story that Apple has gotten sloppy with their software.

I had the same problem, updating from the App Store. Fortunately it only
happened once, the second time all went well.
-- 
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The Labyrinth of the Heart: Changed Myths for Changing Lives 
book and e-book <http://www.decohen.com/labyrinth.htm>
Send e-mail to the Reply-To address, not the From address.

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