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Sierra won't download/install

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  Sierra won't download/install sctvguy1 <sctvguy1@invalid.net> - 2016-10-16 22:11 +0000
    Re: Sierra won't download/install Alan Browne <alan.browne@freelunchvideotron.ca> - 2016-10-16 18:18 -0400
    Re: Sierra won't download/install Lewis <g.kreme@gmail.com.dontsendmecopies> - 2016-10-16 23:25 +0000
      Re: Sierra won't download/install sctvguy1 <sctvguy1@invalid.net> - 2016-10-16 23:48 +0000
        Re: Sierra won't download/install Jolly Roger <jollyroger@pobox.com> - 2016-10-17 01:58 +0000
        Re: Sierra won't download/install dempson@actrix.gen.nz (David Empson) - 2016-10-17 17:01 +1300
          Re: Sierra won't download/install sctvguy1 <sctvguy1@invalid.net> - 2016-10-17 21:23 +0000

#95686 — Sierra won't download/install

Checked the requirements, my iMac is a late 2009, Core 2 Duo 2.66, 8 gigs 
of ram, Nvidia 9400.  When I tried to download and install from the app 
store, it popped up a box saying that it could not download to my 
computer due to not being supported.  Is anyone else having a problem 
such as this?



-- 
"What do you mean there's no movie?"

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#95687

On 2016-10-16 18:11, sctvguy1 wrote:
> Checked the requirements, my iMac is a late 2009, Core 2 Duo 2.66, 8 gigs
> of ram, Nvidia 9400.  When I tried to download and install from the app
> store, it popped up a box saying that it could not download to my
> computer due to not being supported.  Is anyone else having a problem
> such as this?

Per Apple: "Chances are, your Mac can run macOS Sierra.   Mac computers 
introduced in late 2009 or later can be upgraded to macOS Sierra."

Did you try http://www.apple.com/ca/macos/how-to-upgrade/ which has a 
"Check your Mac Hardware" link?


-- 
She hummed to herself because she was an unrivaled botcher of lyrics.
   -Nick (Gone Girl), Gillian Flynn.

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#95696

In message <nu0tu5$pha$1@dont-email.me> 
  sctvguy1 <sctvguy1@invalid.net> wrote:
> Checked the requirements, my iMac is a late 2009, Core 2 Duo 2.66, 8 gigs 
> of ram, Nvidia 9400.  When I tried to download and install from the app 
> store, it popped up a box saying that it could not download to my 
> computer due to not being supported.  Is anyone else having a problem 
> such as this?

Doesn't sound like a late 2009. The late 2009 models were 3Ghz, IIRC
(iMac10,1). This sounds like an early 2009 iMac9,1, which cannot run
Sierra.





-- 
The Monks of Cool, whose tiny and exclusive monastery is hidden in a
really cool and laid-back valley in the lower Ramtops, have a
passing-out test for a novice. He is taken into a room full of all type
of clothing and asked: Yo, my son, which of these is the most stylish
thing to wear? And the correct answer is: Hey, whatever I select.

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#95699

On Sun, 16 Oct 2016 23:25:27 +0000, Lewis wrote:

> In message <nu0tu5$pha$1@dont-email.me>
>   sctvguy1 <sctvguy1@invalid.net> wrote:
>> Checked the requirements, my iMac is a late 2009, Core 2 Duo 2.66, 8
>> gigs of ram, Nvidia 9400.  When I tried to download and install from
>> the app store, it popped up a box saying that it could not download to
>> my computer due to not being supported.  Is anyone else having a
>> problem such as this?
> 
> Doesn't sound like a late 2009. The late 2009 models were 3Ghz, IIRC
> (iMac10,1). This sounds like an early 2009 iMac9,1, which cannot run
> Sierra.

Perhaps because it is an "Educational Model"?



-- 
"What do you mean there's no movie?"

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#95703

On 2016-10-16, sctvguy1 <sctvguy1@invalid.net> wrote:
> On Sun, 16 Oct 2016 23:25:27 +0000, Lewis wrote:
>
>> In message <nu0tu5$pha$1@dont-email.me>
>>   sctvguy1 <sctvguy1@invalid.net> wrote:
>>> Checked the requirements, my iMac is a late 2009, Core 2 Duo 2.66, 8
>>> gigs of ram, Nvidia 9400.  When I tried to download and install from
>>> the app store, it popped up a box saying that it could not download to
>>> my computer due to not being supported.  Is anyone else having a
>>> problem such as this?
>> 
>> Doesn't sound like a late 2009. The late 2009 models were 3Ghz, IIRC
>> (iMac10,1). This sounds like an early 2009 iMac9,1, which cannot run
>> Sierra.
>
> Perhaps because it is an "Educational Model"?

Determining your exact model Mac isn't rocket science. If you want to
find out which specific model you have, choose Apple menu > About This
Mac, click System Report, copy the Serial Number, then go to
<http://support.apple.com/specs>, paste the serial number into the
search field, and click the Search button.  The technical specifications
document for your model will appear, the title of which will show your
model - for instance, "MacBook Pro (17-inch, Late 2011)".

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#95707

sctvguy1 <sctvguy1@invalid.net> wrote:

> On Sun, 16 Oct 2016 23:25:27 +0000, Lewis wrote:
> 
> > In message <nu0tu5$pha$1@dont-email.me>
> >   sctvguy1 <sctvguy1@invalid.net> wrote:
> >> Checked the requirements, my iMac is a late 2009, Core 2 Duo 2.66, 8
> >> gigs of ram, Nvidia 9400.  When I tried to download and install from
> >> the app store, it popped up a box saying that it could not download to
> >> my computer due to not being supported.  Is anyone else having a
> >> problem such as this?
> > 
> > Doesn't sound like a late 2009. The late 2009 models were 3Ghz, IIRC
> > (iMac10,1). This sounds like an early 2009 iMac9,1, which cannot run
> > Sierra.
> 
> Perhaps because it is an "Educational Model"?

The education model being sold in late 2009 was the "iMac (20-inch, Mid
2009)", introduced in April 2009. It has a 2.0 GHz or 2.26 GHz Core 2
Duo processor. All the 2.66 GHz Core 2 Duo models are mainstream, but
predate Late 2009.

Here are the possible candidates (model name and model identifier):

iMac (20-inch, Early 2008)      iMac8,1
iMac (20-inch, Early 2009)      iMac9,1
iMac (24-inch, Early 2009)      iMac9,1

(There is also a 2.66 GHz 27-inch Late 2009 iMac, but it is a Core i5,
not a Core 2 Duo.)

The display size is a clue: the Sierra support cutoff exactly coincides
with the transition to 21.5-inch and 27-inch displays. If your iMac has
a 20-inch or 24-inch display, it is not supported by Sierra.

If you have trouble with JR's suggestion of looking up the serial number
via Apple support, the model identifier will confirm it: About This Mac,
then click System Report (or More Info if you are running Mac OS X 10.6
Snow Leopard), and have a look for "Model Identifier" in the first pane
of hardware information it displays.

The iMac models supported by Sierra have a model identifier of iMac10,1
or greater. The Late 2009 models have model identifiers of "iMac10,1"
(Core 2 Duo) or "iMac11,1" (Core i5, i7).

-- 
David Empson
dempson@actrix.gen.nz

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#95720

On Mon, 17 Oct 2016 17:01:41 +1300, David Empson wrote:


> Here are the possible candidates (model name and model identifier):
> 
> iMac (20-inch, Early 2008)      iMac8,1 iMac (20-inch, Early 2009)     
> iMac9,1 iMac (24-inch, Early 2009)      iMac9,1
> 
> (There is also a 2.66 GHz 27-inch Late 2009 iMac, but it is a Core i5,
> not a Core 2 Duo.)
> 
> The display size is a clue: the Sierra support cutoff exactly coincides
> with the transition to 21.5-inch and 27-inch displays. If your iMac has
> a 20-inch or 24-inch display, it is not supported by Sierra.
> 
> If you have trouble with JR's suggestion of looking up the serial number
> via Apple support, the model identifier will confirm it: About This Mac,
> then click System Report (or More Info if you are running Mac OS X 10.6
> Snow Leopard), and have a look for "Model Identifier" in the first pane
> of hardware information it displays.
> 
> The iMac models supported by Sierra have a model identifier of iMac10,1
> or greater. The Late 2009 models have model identifiers of "iMac10,1"
> (Core 2 Duo) or "iMac11,1" (Core i5, i7).

David,
Yes, unfortunately, it is a 20" model, with the 9,1 designation.  Out of 
luck!

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