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``replace toner'', Brother HL-L2360DW

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Previously, I cross-posted my request for help to this group and to
24hoursupport.helpdesk.  The article appeared in the latter, but not in
the former---as far as my newsreader can tell.  I'm reposting it here.
Sorry if this is somehow a duplicate.  I'm also making changes to it
(marking them in brackets) in the hope the request improves in
readability and technical exposition of the problem.  Thanks!

From: Ethan Carter <ec1828@somewhere.edu>
Subject: ``replace toner'', Brother HL-L2360DW
Newsgroups: comp.periphs.printers, 24hoursupport.helpdesk
Followup-To: comp.periphs.printers
Date: Mon, 02 Jun 2025 23:45:54 -0300
Organization: A noiseless patient Spider

[My Brother HL-L2360DW refuses to print any job and writes in its
one-line display the message ``replace toner''.  The message is actually
longer---it tells me to open the front panel to replace the toner.]

[Then this message came up, the] toner was still printing perfectly, but
the printer asked me to replace the toner[, so I did].  I bought two new
ones from a different brand [but not an original from Brother] and [the
printer] still refuses to print [] with the same message.  First time I
go through [this.] Could be it that I need to buy another printer?

This is a Brother HL-L2360DW.  Is there anything I can do in its menus
(or it some possible web interface) to tell it to try to work with the
toner?

[I can log-in to the web interface just fine.  Lots of options.  There
it says that the toner is completely empty, even though I added a brand
new one.  I did not find any option that would make it ignore its idea
that the toner cannot continue to print.]

Thanks!

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Thread

``replace toner'', Brother HL-L2360DW Ethan Carter <ec1828@somewhere.edu> - 2025-06-06 21:31 -0300
  Re: ``replace toner'', Brother HL-L2360DW Eli the Bearded <*@eli.users.panix.com> - 2025-06-07 19:31 +0000

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