Path: csiph.com!eternal-september.org!feeder3.eternal-september.org!news.eternal-september.org!eternal-september.org!.POSTED!not-for-mail From: Ethan Carter Newsgroups: comp.periphs.printers Subject: ``replace toner'', Brother HL-L2360DW Date: Fri, 06 Jun 2025 21:31:58 -0300 Organization: A noiseless patient Spider Lines: 34 Message-ID: <8734ccfl35.fsf@somewhere.edu> MIME-Version: 1.0 Content-Type: text/plain Injection-Date: Sat, 07 Jun 2025 02:32:08 +0200 (CEST) Injection-Info: dont-email.me; posting-host="6b9291090e7c28171072a32aabd390e2"; logging-data="2723766"; mail-complaints-to="abuse@eternal-september.org"; posting-account="U2FsdGVkX1/HHGNrsEi02J4pjfHV+xvCXRaCh8d64jo=" Cancel-Lock: sha1:3vQ+zSHrN3TBKxTwuKWmkidvXBc= sha1:mF5U5FGWr46YWel7D1HaaUR6NKw= Xref: csiph.com comp.periphs.printers:4722 Previously, I cross-posted my request for help to this group and to 24hoursupport.helpdesk. The article appeared in the latter, but not in the former---as far as my newsreader can tell. I'm reposting it here. Sorry if this is somehow a duplicate. I'm also making changes to it (marking them in brackets) in the hope the request improves in readability and technical exposition of the problem. Thanks! From: Ethan Carter Subject: ``replace toner'', Brother HL-L2360DW Newsgroups: comp.periphs.printers, 24hoursupport.helpdesk Followup-To: comp.periphs.printers Date: Mon, 02 Jun 2025 23:45:54 -0300 Organization: A noiseless patient Spider [My Brother HL-L2360DW refuses to print any job and writes in its one-line display the message ``replace toner''. The message is actually longer---it tells me to open the front panel to replace the toner.] [Then this message came up, the] toner was still printing perfectly, but the printer asked me to replace the toner[, so I did]. I bought two new ones from a different brand [but not an original from Brother] and [the printer] still refuses to print [] with the same message. First time I go through [this.] Could be it that I need to buy another printer? This is a Brother HL-L2360DW. Is there anything I can do in its menus (or it some possible web interface) to tell it to try to work with the toner? [I can log-in to the web interface just fine. Lots of options. There it says that the toner is completely empty, even though I added a brand new one. I did not find any option that would make it ignore its idea that the toner cannot continue to print.] Thanks!