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Groups > comp.lang.java.programmer > #12426

Support Ticket System - Knowledge base software

From michael moody <michael.moody84@gmail.com>
Newsgroups comp.lang.java.programmer
Subject Support Ticket System - Knowledge base software
Date 2012-02-27 01:51 -0800
Organization http://groups.google.com
Message-ID <e97ca7b3-db94-4c8c-93d6-a1aa8108bd9b@p6g2000yqi.googlegroups.com> (permalink)

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Dynamically route and assign help desk tickets to any specific
technician or group of technicians using your organization's business
logic; based on ticket categories, technician skill set, location,
department, technician availability and work load balance.

knowledge base software  | knowledgebase software

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Thread

Support Ticket System - Knowledge base software michael moody <michael.moody84@gmail.com> - 2012-02-27 01:51 -0800
  Re: Support Ticket System - Knowledge base software Lew <noone@lewscanon.com> - 2012-02-27 08:41 -0800
    Re: Support Ticket System - Knowledge base software Jeff Higgins <jeff@invalid.invalid> - 2012-02-27 12:13 -0500
      Re: Support Ticket System - Knowledge base software Jeff Higgins <jeff@invalid.invalid> - 2012-02-27 12:15 -0500
      Re: Support Ticket System - Knowledge base software Lew <noone@lewscanon.com> - 2012-02-27 09:16 -0800

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