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Re: SimpleFormatter Question

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Lew <noone@lewscanon.com> wrote in news:jjg6ej$uug$1@news.albasani.net:

> Novice wrote:
>> I'm sure this error is small potatoes compared to some that have
>> occurred over the years ;-)
>>
>> I just wanted to get a sense of whether this was too trivial to even
>> bother reporting. I'm getting the impression that my basic philosophy
>> should be that no error is too trivial to report.....
> 
> The only error that's "too trivial" to report is one that is correct
> behavior of the program, i.e., not an error at all.
> 
> Allowing the question at all whether errors have a threshold of
> importance even to bother reporting is a "camel's nose under the tent"
> strategy. What's not reported cannot garner action. Where's the
> advantage? 
> 
> And what constitutes "trivial" vs. "important"? The very definitions
> of those terms applied to bugs are suspect at best, controversial for
> certain. A heart attack might seem more important than a broken leg,
> unless you're the person with the broken leg, or the heart attack is
> the criminal's and the broken leg the victim's affliction.
> 
> Whether something is a bug is objective and inarguable. Either the
> behavior is as intended or not.
> 
> How you should respond to a bug is a matter of triage. Regardless of
> whether the heart attack is somehow more or less "important" than the
> broken leg, you still have to choose one to handle first. The rules to
> do so can be pretty clear without messy philosophical or political
> debate. 
> 
> The most important management rule in triage scenarios, or any battle 
> situation, is support the operator on the ground. It's good leadership
> to reward a proper action even if it fails. (We assume no actual
> dereliction here.) Of course, the best reward is to give that person
> the job to write the report on what happened, what failed, and how
> maybe to do better in future. Just make sure you smile at them and
> thank them for their true commitment as you give them the assignment.
> 

We're in agreement then. I was inclined to report it but I'm a bit anal 
that way. I just wanted to make sure that you veterans didn't think it 
too minor a problem to bother with the effort of reporting it. 



-- 
Novice

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SimpleFormatter Question Novice <novice@example..com> - 2012-03-10 01:40 +0000
  Re: SimpleFormatter Question Arne Vajhøj <arne@vajhoej.dk> - 2012-03-09 21:14 -0500
    Re: SimpleFormatter Question Novice <novice@example..com> - 2012-03-10 04:45 +0000
      Re: SimpleFormatter Question Novice <novice@example..com> - 2012-03-10 04:57 +0000
        Re: SimpleFormatter Question Arved Sandstrom <asandstrom3minus1@eastlink.ca> - 2012-03-10 09:26 -0400
          Re: SimpleFormatter Question Novice <novice@example..com> - 2012-03-10 17:55 +0000
            Re: SimpleFormatter Question Lew <noone@lewscanon.com> - 2012-03-10 10:27 -0800
              Re: SimpleFormatter Question Novice <novice@example..com> - 2012-03-10 20:47 +0000
        Re: SimpleFormatter Question Arne Vajhøj <arne@vajhoej.dk> - 2012-03-10 12:08 -0500

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