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  mobile number Gerry <gerry@not.here> - 2017-05-22 19:43 +1000
    Re: mobile number "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-05-22 19:55 +1000
      Re: mobile number F Murtz <haggisz@hotmail.com> - 2017-05-22 22:45 +1000
        Re: mobile number "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-05-23 06:42 +1000
        Re: mobile number felix <felix@real_felix.invalid> - 2017-05-23 10:08 +1000
          Re: mobile number FMurtz <haggisz@hotmail.com> - 2017-05-23 20:53 +1000
    Re: mobile number DBR <DBR@NOTHANKS.com.au> - 2017-05-22 19:31 +0930
    Re: mobile number Sylvia Else <sylvia@not.at.this.address> - 2017-05-23 11:57 +1000
      Re: mobile number "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-05-23 14:20 +1000
    Re: mobile number Sylvia Else <sylvia@not.at.this.address> - 2017-05-27 12:00 +1000
      Re: mobile number "Rod Speed" <rod.speed.aaa@gmail.com> - 2017-05-27 13:50 +1000

#60067 — mobile number

I am feeling emotionally and physically drained after the following and 
was wondering if anyone had any advice on what to do from here.

Here's my story.

On 3 occasions over the last 6 weeks I have had someone who stole my 
identity, using Optus Live Chat requested for my number to be moved to a 
new sim, then used my number to get into my PayPal and eBay accounts to 
try to buy iPhone's.

I had my mobile number stolen on 31/03/17, 04/04/17 and 03/05/17, each 
time the theft used my number to change the passwords on my PayPal and 
eBay accounts, then tried to deposit money into my PayPal from my bank 
accounts. When i got back into my eBay account each time, iPhone's were 
in the search history. The theft had saved email addresses and even two 
residential addresses into my PayPal account.

Optus say they have done nothing wrong and that each time my correct ID 
was provided into doing the sim replacement, so for all they know it was me.

After the second time on 04/04/17, I was advised by an Optus employee to 
strengthen the security on my account to add my driver's licence number 
to my account, and it would have to be provided any time any enquiries 
on the account were made. On the third time 03/05/17, on Live Chat, the 
employee never asked for my driver's licence number as part of ID check 
and again, a sim replacement was issued.

Now, Optus have come back with that it met the ID requirements on my 
account and driver's licence number isn't a legal requirement. All I get 
is a "we have to meet privacy standards and those were met as far as we 
are concerned.'

I questioned Optus, why they couldn't put a red flag on my account and 
not issue a sim replacement unless in store with a photo ID, but was 
told there system doesn't allow them to do that. For them, as long as 
you have the right ID, then they will go ahead and process any requests 
via Live Chat.

After the third time, I have had to change my number. I feel as though 
Optus doesn't take identity theft seriously and that sim replacements 
shouldn't be allowed to be done via Live Chat so easily. Now I no longer 
use my real name online, nor do I put my real name and mobile number 
anywhere together.

As long as you know someone's full name, birth date and mobile number 
then you can have a new sim issued on their account.

Any advice would be appreciated.. Thanks in advance

[toc] | [next] | [standalone]

#60072

Gerry <gerry@not.here> wrote

> I am feeling emotionally and physically drained after the following and 
> was wondering if anyone had any advice on what to do from here.

Set fire to yourself, 'max'

> Here's my story.

> On 3 occasions over the last 6 weeks I have had someone who stole my 
> identity, using Optus Live Chat requested for my number to be moved to a 
> new sim, then used my number to get into my PayPal and eBay accounts to 
> try to buy iPhone's.
>
> I had my mobile number stolen on 31/03/17, 04/04/17 and 03/05/17, each 
> time the theft used my number to change the passwords on my PayPal and 
> eBay accounts, then tried to deposit money into my PayPal from my bank 
> accounts. When i got back into my eBay account each time, iPhone's were in 
> the search history. The theft had saved email addresses and even two 
> residential addresses into my PayPal account.
>
> Optus say they have done nothing wrong and that each time my correct ID 
> was provided into doing the sim replacement, so for all they know it was 
> me.
>
> After the second time on 04/04/17, I was advised by an Optus employee to 
> strengthen the security on my account to add my driver's licence number to 
> my account, and it would have to be provided any time any enquiries on the 
> account were made. On the third time 03/05/17, on Live Chat, the employee 
> never asked for my driver's licence number as part of ID check and again, 
> a sim replacement was issued.
>
> Now, Optus have come back with that it met the ID requirements on my 
> account and driver's licence number isn't a legal requirement. All I get 
> is a "we have to meet privacy standards and those were met as far as we 
> are concerned.'
>
> I questioned Optus, why they couldn't put a red flag on my account and not 
> issue a sim replacement unless in store with a photo ID, but was told 
> there system doesn't allow them to do that. For them, as long as you have 
> the right ID, then they will go ahead and process any requests via Live 
> Chat.
>
> After the third time, I have had to change my number. I feel as though 
> Optus doesn't take identity theft seriously and that sim replacements 
> shouldn't be allowed to be done via Live Chat so easily. Now I no longer 
> use my real name online, nor do I put my real name and mobile number 
> anywhere together.
>
> As long as you know someone's full name, birth date and mobile number then 
> you can have a new sim issued on their account.
>
> Any advice would be appreciated.. Thanks in advance 

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#60078

Rod Speed wrote:
> Gerry <gerry@not.here> wrote
>
>> I am feeling emotionally and physically drained after the following
>> and was wondering if anyone had any advice on what to do from here.
>
> Set fire to yourself, 'max'




This astraweb is a problem, in astraweb your post comes up as Error no 
such article but it come up in eternal, this is happening over and over.

[toc] | [prev] | [next] | [standalone]

#60081

"F Murtz" <haggisz@hotmail.com> wrote in message 
news:ofumav$imk$1@dont-email.me...
> Rod Speed wrote:
>> Gerry <gerry@not.here> wrote
>>
>>> I am feeling emotionally and physically drained after the following
>>> and was wondering if anyone had any advice on what to do from here.
>>
>> Set fire to yourself, 'max'
>
>
>
>
> This astraweb is a problem, in astraweb your post comes up as Error no 
> such article but it come up in eternal, this is happening over and over.

There is clearly something seriously fucked about your usenet somewhere. 

[toc] | [prev] | [next] | [standalone]

#60087

On Monday, 22 May 2017 10:45 PM, F Murtz wrote:
> Rod Speed wrote:
>> Gerry <gerry@not.here> wrote
>>
>>> I am feeling emotionally and physically drained after the following
>>> and was wondering if anyone had any advice on what to do from here.
>>
>> Set fire to yourself, 'max'
>
>
>
>
> This astraweb is a problem, in astraweb your post comes up as Error no 
> such article but it come up in eternal, this is happening over and over.


why don't you use news.individual.net ?  I've never had any problems 
with them

-- 
"Multiculturanism equals white ethnocide"
http://thereligionofpeace.com
http://www.barenakedislam.com/
http://www.siotw.org

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#60099

felix wrote:
> On Monday, 22 May 2017 10:45 PM, F Murtz wrote:
>> Rod Speed wrote:
>>> Gerry <gerry@not.here> wrote
>>>
>>>> I am feeling emotionally and physically drained after the following
>>>> and was wondering if anyone had any advice on what to do from here.
>>>
>>> Set fire to yourself, 'max'
>>
>>
>>
>>
>> This astraweb is a problem, in astraweb your post comes up as Error no
>> such article but it come up in eternal, this is happening over and over.
>
>
> why don't you use news.individual.net ?  I've never had any problems
> with them
>

Because I have already spent money on astraweb a few years ago on a 
never ending service (the way I use it, unless it goes bust)

[toc] | [prev] | [next] | [standalone]

#60073

Gerry wrote:
> I am feeling emotionally and physically drained after the following and 
> was wondering if anyone had any advice on what to do from here.
> 
> Here's my story.
> 
> On 3 occasions over the last 6 weeks I have had someone who stole my 
> identity, using Optus Live Chat requested for my number to be moved to a 
> new sim, then used my number to get into my PayPal and eBay accounts to 
> try to buy iPhone's.
> 
> I had my mobile number stolen on 31/03/17, 04/04/17 and 03/05/17, each 
> time the theft used my number to change the passwords on my PayPal and 
> eBay accounts, then tried to deposit money into my PayPal from my bank 
> accounts. When i got back into my eBay account each time, iPhone's were 
> in the search history. The theft had saved email addresses and even two 
> residential addresses into my PayPal account.
> 
> Optus say they have done nothing wrong and that each time my correct ID 
> was provided into doing the sim replacement, so for all they know it was 
> me.
> 
> After the second time on 04/04/17, I was advised by an Optus employee to 
> strengthen the security on my account to add my driver's licence number 
> to my account, and it would have to be provided any time any enquiries 
> on the account were made. On the third time 03/05/17, on Live Chat, the 
> employee never asked for my driver's licence number as part of ID check 
> and again, a sim replacement was issued.
> 
> Now, Optus have come back with that it met the ID requirements on my 
> account and driver's licence number isn't a legal requirement. All I get 
> is a "we have to meet privacy standards and those were met as far as we 
> are concerned.'
> 
> I questioned Optus, why they couldn't put a red flag on my account and 
> not issue a sim replacement unless in store with a photo ID, but was 
> told there system doesn't allow them to do that. For them, as long as 
> you have the right ID, then they will go ahead and process any requests 
> via Live Chat.
> 
> After the third time, I have had to change my number. I feel as though 
> Optus doesn't take identity theft seriously and that sim replacements 
> shouldn't be allowed to be done via Live Chat so easily. Now I no longer 
> use my real name online, nor do I put my real name and mobile number 
> anywhere together.
> 
> As long as you know someone's full name, birth date and mobile number 
> then you can have a new sim issued on their account.
> 
> Any advice would be appreciated.. Thanks in advance
They also use the billing address when I call them (paper billing) why 
not change the billing address and make it a little harder for who ever 
has your ID details.

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#60090

On 22/05/2017 7:43 PM, Gerry wrote:
> I am feeling emotionally and physically drained after the following and
> was wondering if anyone had any advice on what to do from here.
>
> Here's my story.
>
> On 3 occasions over the last 6 weeks I have had someone who stole my
> identity, using Optus Live Chat requested for my number to be moved to a
> new sim, then used my number to get into my PayPal and eBay accounts to
> try to buy iPhone's.

How is the person getting the new sim delivered to them?

Sylvia

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#60091

"Sylvia Else" <sylvia@not.at.this.address> wrote in message 
news:eohj8uFnnf2U1@mid.individual.net...
> On 22/05/2017 7:43 PM, Gerry wrote:
>> I am feeling emotionally and physically drained after the following and
>> was wondering if anyone had any advice on what to do from here.
>>
>> Here's my story.
>>
>> On 3 occasions over the last 6 weeks I have had someone who stole my
>> identity, using Optus Live Chat requested for my number to be moved to a
>> new sim, then used my number to get into my PayPal and eBay accounts to
>> try to buy iPhone's.
>
> How is the person getting the new sim delivered to them?

Doesn’t need to be delivered, you can get them anywhere,
woolys, coles, JBHiFi, Hardly Normal etc etc etc. 

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#60104

On 22/05/2017 7:43 PM, Gerry wrote:

> Any advice would be appreciated.. Thanks in advance

Didn't come back.

Drive by troll of some sort?

Sylvia.

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#60105

"Sylvia Else" <sylvia@not.at.this.address> wrote in message 
news:eos4t4F6u4bU1@mid.individual.net...
> On 22/05/2017 7:43 PM, Gerry wrote:
>
>> Any advice would be appreciated.. Thanks in advance
>
> Didn't come back.
>
> Drive by troll of some sort?

Yep, just 'max' as always, stupid. 

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