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Re: Digital evidence for insurance claim rejected by AAMI

Cross-posted to 2 groups.

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On 1/1/2017 9:55 PM, Grumpy Tech wrote:
> On 1/01/2017 9:40 PM, keithr0 wrote:
>> On 12/31/2016 6:53 AM, Grumpy Tech wrote:
>>> On 31/12/2016 12:28 AM, keithr0 wrote:
>>>> On 12/28/2016 3:51 AM, Blue Peeler wrote:
>>>
>>>> Professionally, nobody bothered unless the customer had data that
>>>> needed
>>>> to be recovered, it wasn't worth the effort. If changing the
>>>> electronics
>>>> didn't fix it the drive was usually binned and the customer sent a new
>>>> one.
>>>
>>> And nowadays even if you get an identical drive and change the board
>>> it's unlikely to fix the issues and you are not likely to get any data.
>>
>> Yep but that was in the days of ST506 and ST412 when drives were as dumb
>> as a box of rocks.
>>
> Nowadays it's a hell of a lot of computer *techs* that are as dumb as
> rocks....

Met a lot of those over the years :(

>>> You poor bastard. I hope you weren't there when they introduced the
>>> 20gigs of death hard drives. I sold about 200 if them one year and I
>>> reckon 199 were replaced under warranty. Similar to one of the seagate
>>> models they had a firmware issue that toasted the drive.
>>
>> That was after my time, there was a political shitfight in tech support
>> and it was taken over by some-one commonly know as the POD (Prince of
>> Darkness), I went back to mainframes rather than work for him.
>>
>> It was a good gig while I was there, mostly supporting OEMs and dealers.
>> In those 4 years, I got 6 trips to Japan so I got well stocked up with
>> photographic and RC gear. I also did support for ATMs and PCs (I also
>> got to go to Japan to sort out a bad batch of PCs, the longest distance
>> callout that I ever did).
>
> They were quite a good drive initially, especially in the 10gb format
> but the 20's were where they failed completely and was the beginning of
> the end for them in 3.5 inch drives.

When I was there, most of the business was with OEMs and and mini 
computer suppliers not consumer stuff

>>>> and then 19 years with EMC, the major
>>>> supplier of enterprise storage systems (Grumpy can tell you who they
>>>> are).
>>>
>>> Who are they again? ;-) I thought they were Dell technologies!!
>>
>> Thats not the mob that I worked for and I bailed before the change
>>
> Weren't you fortunate! Dell does not like paying their tech support
> people. You have to be able to do at least 10 a day to make it
> worthwhile. Thankfully I don't get to do them.

I got out of tech support in 2000 and spent the next 15 years writing 
software mainly diagnostic stuff.

I do know the global operations director of Dell field services, but I 
wouldn't trust him further than I could kick him with one leg tied 
behind my back.

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Re: Digital evidence for insurance claim rejected by AAMI keithr0 <user@account.invalid> - 2017-01-01 21:40 +1000
  Re: Digital evidence for insurance claim rejected by AAMI Grumpy Tech <grumpytech07@gmail.com> - 2017-01-01 21:55 +1000
    Re: Digital evidence for insurance claim rejected by AAMI keithr0 <user@account.invalid> - 2017-01-02 21:27 +1000
    Re: Digital evidence for insurance claim rejected by AAMI Clocky <notgonn@happen.com> - 2017-01-02 22:06 +0800
  Re: Digital evidence for insurance claim rejected by AAMI "jonz@ nothere.com" <johnhhhinton7@gmail.com> - 2017-01-01 05:00 -0800

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