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Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)?

Cross-posted to 3 groups.

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In comp.sys.ibm.pc.hardware.storage Ant <ant@zimage.comant> wrote:
> In alt.comp.periphs.hdd Computer Nerd Kev <not@telling.you.invalid> wrote:
>> In comp.sys.ibm.pc.hardware.storage Char Jackson <none@none.invalid> wrote:
>> > On Wed, 05 Apr 2023 22:01:41 +0000, ant@zimage.comANT (Ant) wrote:
>> > 
>> >>It seems like my Seagate 5 TB portable backup HDD (Model:
>> > SRD0NF1; P/N: 2N1AP8-500; 2020; 3 partitions [encrypted APFS
>> > + exFAT + encrypted old HFS+(journal)) just died. My 4
>> > computers (2 MBPs (2012 Mojave & 2020's Big Sur) + 2 PCs
>> > [Linux/Debian bullseye and 64-bit Windows 10]) don't see the
>> > drive anymore. 
>> > 
>> > I would attempt to remove the drive from its enclosure so that I could
>> > test the drive by itself, just on the possibility that the problem lies
>> > with the enclosure rather than the drive.
> 
>> That's certainly what I'd do. It could even just be the USB
>> connector on the drive if it's been yanked about a bit by the
>> cable.
> 
> OK if I give up to open its enclosure.
> 
> 
>> I'd also check "lsusb -v" in Linux to confirm it really doesn't
>> see the drive anymore. If it's not detected at all then something
>> like a broken USB connector or interface board is quite possible,
>> but the latter might be part of the drive's own circuit board
>> depending on the model.
> 
> https://pastebin.com/raw/xA7Gz2ES for my lsusb -v.

It looks like "Seagate RSS LLC Portable" is probably your drive,
unless you had another Seagate storage device connected via USB.
That means your problem is really reading the drive rather than
detecting it.

> https://pastebin.com/raw/kw39BmBs for my new dmesg -T
> both commands ran with sudo.

Yeah looks dead, but it could also be that a cable/connector fault
is preventing it from getting enough power. Usually in that case
you can hear the drive trying to spin up but then spinning down a
bit when the voltage slumps, or possibly making some other weird
noise.

>> Oh and of course try another USB cable too.
> 
> I will have to find one. :( I was hoping my 500 GB Seagate
> HDD had the same cable, but nope!

Odds are that the disk probably has died, but if you have got
another cable somewhere then it's an easy extra test to try with
that.

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Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-05 22:01 +0000
  Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? Lynn McGuire <lynnmcguire5@gmail.com> - 2023-04-05 19:52 -0500
    Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-06 00:56 +0000
      Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-06 00:57 +0000
  Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? Char Jackson <none@none.invalid> - 2023-04-05 20:24 -0500
    Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? nospam <nospam@nospam.invalid> - 2023-04-05 22:33 -0400
      Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-09 07:10 +0000
    Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-06 03:14 +0000
      Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? nospam <nospam@nospam.invalid> - 2023-04-05 23:26 -0400
        Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-06 04:32 +0000
          Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? nospam <nospam@nospam.invalid> - 2023-04-06 09:51 -0400
            Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-06 20:33 +0000
              Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? nospam <nospam@nospam.invalid> - 2023-04-07 08:25 -0400
                Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-07 16:24 +0000
                Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-09 07:11 +0000
          Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? "Rod Speed" <rod.speed.aaa@gmail.com> - 2023-04-07 04:39 +1000
    Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? not@telling.you.invalid (Computer Nerd Kev) - 2023-04-06 17:32 +1000
      Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? Lynn McGuire <lynnmcguire5@gmail.com> - 2023-04-06 13:40 -0500
        Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? "Rod Speed" <rod.speed.aaa@gmail.com> - 2023-04-07 07:56 +1000
        Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-09 07:11 +0000
      Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-06 21:32 +0000
        Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? not@telling.you.invalid (Computer Nerd Kev) - 2023-04-07 08:10 +1000
          Re: Dead external Seagate 5 TB portable HDD from 2020 (ordered at that year IIRC)? ant@zimage.comANT (Ant) - 2023-04-09 07:12 +0000

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