Re: Pluto & BBC complaints dept.

From	Russell Hafter News <see.sig@walkingingermany.invalid>
Newsgroups	comp.sys.acorn.misc
Subject	Re: Pluto & BBC complaints dept.
Date	2012-01-15 11:22 +0000
Organization	Russell Hafter Holidays
Message-ID	<5251e8d819see.sig@walkingingermany.invalid> (permalink)
References	<23d47ead51.michaelbell@michael.beaverbell.co.uk> <1da99aad51.jim@nails.abbeypress.net> <5250df9be0riscos@mdharding.org.uk> <52519842eckcwright@ormail.co.uk>

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In article <52519842eckcwright@ormail.co.uk>, Ken Wright
<kcwright@ormail.co.uk> wrote:
> In article <5250df9be0riscos@mdharding.org.uk>, M Harding
>    <riscos@mdharding.org.uk> wrote:

> > In article
> >    <52508ca0a1see.sig@walkingingermany.invalid>,
> >    Russell Hafter News
> >    <see.sig@walkingingermany.invalid> wrote:

> > > In article <5250877b6adave@triffid.co.uk>, Dave Symes
> > > <dave@triffid.co.uk> wrote:

> > > > In article <52505e1f8ariscos@mdharding.org.uk>, M
> > > > Harding <riscos@mdharding.org.uk> wrote:

> > > > [Snippy]

> > > > > I received an email response but this was
> > > > > unreadable in Pluto: the body of the email was
> > > > > blank, and there was an HTML attachment of
> > > > > computerese gibberish [ . . ]

> > > > [Snippy]

> > > > Michael, Alan's detail is the simplest way to get
> > > > the job done, so try that as first choice.

> > Yes Alan's method (thanks, Alan) worked.

> <snip>

> My apologies in getting to this thread a bit late.  I've
> had the same problem as Michael only his attachments
> appear to have remained attached to the email whereas the
> ones I receive are not attached but the gibberish appears
> in the body of the email after any email text. How do I
> recover it as an attachment?   

In my experience these are never worth recovering anyway.

I increasingly get e-mails which, although they do contain a
plain text version, also contain an HTML version which
includes a corporate logo and/or the senders signature in
digitised form.

Sometimes these are referred to in the e-mail by an absolute
link eg <http://www.corporateserver.com/logo.png>, but more
often they are sent as part of the e-mail, usually as a
JPEG. E-mail software on other platforms displays the HTML
version of the message, inserting the graphics where
required.

RISC OS e-mail software just displays the actual message,
usually all that you want or need to know, and, if possible,
everything else as attachments.

However, Pluto, at least, appears to have problems at times
with these sorts of e-mails.

Certain businesses, who shall be nameless, send out e-mail
that in Pluto appears as a brief covering mesage in plain
text, followed by a MIME boundary, followed by the same
covering message in HTML format (but which goes on for ever
because 99% of it is between the <HEAD> and </HEAD> tags).
This may then be followed by gibberish, but if you look at
the MIME boundary, then you can see that it is a JPEG in
base64 form, and will almost always turn out to be a logo or
scanned signature.

Fortunately, the document that was actually sent - probaly
as a PDF, still appears as a proper attachment and can be
read in the usual way.

On 2 March last year, Matthew Phillips wrote a very detailed
and clear description
<1911e2ad51.Matthew@sinenomine.freeserve.co.uk> of how
attachments work.

He explained that attachments can be nested. I suspect,
though this is just gut feeling and I have done nothing to
test it, that when Pluto gets an e-mail made up as follows,
using Matthew's description

1) a text/plain e-mail message
2) an image/jpeg picture
3) an image/gif graphic
4) an application/pdf PDF document,

then all is fine.

But when attachments are nested, as Matthew described:

1) a text/plain e-mail message
2) a multipart/mixed structure, containing
2a) the HTML version of the message
2b)
2c)
2d) etc. the JPEGs, GIFs etc to illustrate the HTML version.

I suspect that Pluto gets its knickers in a complete twist,
with parts of the e-mail appearing in the text window and
parts as attachments.

-- 
Russell
http://www.russell-hafter-holidays.co.uk
Russell Hafter Holidays         E-mail to enquiries at our domain
Need a hotel? <http://www.hrs.com/?client=en__blue&customerId=416873103>

Thread

Pluto & BBC complaints dept. M Harding <riscos@mdharding.org.uk> - 2012-01-12 11:30 +0000
  Re: Pluto & BBC complaints dept. Alan Calder <alan_calder@o2.co.uk> - 2012-01-12 12:32 +0000
    Re: Pluto & BBC complaints dept. Dave Symes <dave@triffid.co.uk> - 2012-01-12 18:57 +0000
      Re: Pluto & BBC complaints dept. Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-01-13 09:22 +0100
        Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-13 09:46 +0000
  Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-12 16:24 +0000
  Re: Pluto & BBC complaints dept. Dave Symes <dave@triffid.co.uk> - 2012-01-12 19:02 +0000
    Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-12 19:58 +0000
      Re: Pluto & BBC complaints dept. M Harding <riscos@mdharding.org.uk> - 2012-01-13 11:04 +0000
        Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-13 12:03 +0000
          Re: Pluto & BBC complaints dept. Dev <spam-addy@no.spam.invalid> - 2012-01-13 14:04 +0000
            Re: Pluto & BBC complaints dept. Richard Travers <richtnews@uwclub.net> - 2012-01-16 10:27 +0000
              Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-16 11:36 +0000
        Re: Pluto & BBC complaints dept. Ken Wright <kcwright@ormail.co.uk> - 2012-01-14 20:41 +0000
          Re: Pluto & BBC complaints dept. Tim Hill <tim@invalid.org.uk> - 2012-01-14 21:21 +0000
            Re: Pluto & BBC complaints dept. Ken Wright <kcwright@ormail.co.uk> - 2012-01-15 21:03 +0000
          Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-15 11:22 +0000
            Re: Pluto & BBC complaints dept. Ken Wright <kcwright@ormail.co.uk> - 2012-01-15 21:21 +0000
              Re: Pluto & BBC complaints dept. Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-01-16 07:01 +0100
                Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-16 08:52 +0000
                Re: Pluto & BBC complaints dept. Jess <phantasm_39@hotmail.com> - 2012-01-24 11:23 +0000

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