Pluto & BBC complaints dept.

From	M Harding <riscos@mdharding.org.uk>
Subject	Pluto & BBC complaints dept.
Newsgroups	comp.sys.acorn.misc
Date	2012-01-12 11:30 +0000
Message-ID	<52505e1f8ariscos@mdharding.org.uk> (permalink)
Organization	None

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Can I get some advice in diagnosing a problem with the BBC iPlayer
complaints department please?

Using Firefox on WindowsXP I filled in their form asking when a
programme might be repeated since it was not on the iPlayer. 

I received an email response but this was unreadable in Pluto: the
body of the email was blank, and there was an HTML attachment of
computerese gibberish, e.g. PFNQQU4+PEZPTlQgZ  etc. 
It occurred to me to send the HTML attachment over to the W-XP side
and I tried to read it in Firefox there - but it still displayed the
same computerese.

I'm using SA-VRPC (RO 4.02) on a WindowsXP computer, with Netfetch and
Pluto.

My first contact with the BBC had been a simple question. I followed
that up with a formal complaint to the Complaints Dept about their
unreadable emailed response.  If I get yet another gibberish
communication, how would you advise me to describe these symptoms
when I fill in their laborious complaints form again? (There's a long
laborious lot of questions to narrow the field, but when finally it
comes to detailing the complaint it's a box of twitterish brevity!)

Michael Harding
Rev. Preb. M.D. Harding   riscos@mdharding.org.uk

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Pluto & BBC complaints dept. M Harding <riscos@mdharding.org.uk> - 2012-01-12 11:30 +0000
  Re: Pluto & BBC complaints dept. Alan Calder <alan_calder@o2.co.uk> - 2012-01-12 12:32 +0000
    Re: Pluto & BBC complaints dept. Dave Symes <dave@triffid.co.uk> - 2012-01-12 18:57 +0000
      Re: Pluto & BBC complaints dept. Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-01-13 09:22 +0100
        Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-13 09:46 +0000
  Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-12 16:24 +0000
  Re: Pluto & BBC complaints dept. Dave Symes <dave@triffid.co.uk> - 2012-01-12 19:02 +0000
    Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-12 19:58 +0000
      Re: Pluto & BBC complaints dept. M Harding <riscos@mdharding.org.uk> - 2012-01-13 11:04 +0000
        Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-13 12:03 +0000
          Re: Pluto & BBC complaints dept. Dev <spam-addy@no.spam.invalid> - 2012-01-13 14:04 +0000
            Re: Pluto & BBC complaints dept. Richard Travers <richtnews@uwclub.net> - 2012-01-16 10:27 +0000
              Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-16 11:36 +0000
        Re: Pluto & BBC complaints dept. Ken Wright <kcwright@ormail.co.uk> - 2012-01-14 20:41 +0000
          Re: Pluto & BBC complaints dept. Tim Hill <tim@invalid.org.uk> - 2012-01-14 21:21 +0000
            Re: Pluto & BBC complaints dept. Ken Wright <kcwright@ormail.co.uk> - 2012-01-15 21:03 +0000
          Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-15 11:22 +0000
            Re: Pluto & BBC complaints dept. Ken Wright <kcwright@ormail.co.uk> - 2012-01-15 21:21 +0000
              Re: Pluto & BBC complaints dept. Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-01-16 07:01 +0100
                Re: Pluto & BBC complaints dept. Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-01-16 08:52 +0000
                Re: Pluto & BBC complaints dept. Jess <phantasm_39@hotmail.com> - 2012-01-24 11:23 +0000

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