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Printer problem with macOS Sequoia (was : Is macOS Sequoia v15.7.1 good in 2020 13" Intel MBP?)

From "David B." <David@hotmail.co.uk>
Newsgroups comp.sys.mac.apps, comp.sys.mac.misc, comp.sys.mac.system, uk.comp.sys.mac, alt.comp.hardware.pc-homebuilt, alt.computer.workshop
Subject Printer problem with macOS Sequoia (was : Is macOS Sequoia v15.7.1 good in 2020 13" Intel MBP?)
Date 2026-04-28 09:30 +0100
Message-ID <n5b9gjF11guU1@mid.individual.net> (permalink)
References <10colhi$3qk3l$2@dont-email.me> <10con8m$3r6md$1@alphabravo.eternal-september.org> <n58ra4FjpagU1@mid.individual.net> <n5abitFr51aU1@mid.individual.net> <n5b8q5Ftb6U1@mid.individual.net>

Cross-posted to 6 groups.

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On 28/04/2026 09:18, David B. wrote:
> On 28/04/2026 00:59, John D Groenveld responded 😊
>> In article <n58ra4FjpagU1@mid.individual.net>,
>> David B. <boaterdave@hotmail.co.uk> wrote:
>>> I now own this iMac (Retina 5K, 27-inch, 2019)
>>>
>>> I have installed macOS Sequoia
>>>
>>> I can no longer print with my ancient Canon MG5350
>>>
>>> I CAN print from my M1 MacBook Air running macOS Tahoe and can also
>>> print from an iMac running macOS Ventura or from my iPhone and iPad.
>>>
>>> Is there a known bug with macOS Sequoia which is preventing the use of
>>> my printer?
>>>
>>> Advice welcomed. TIA.
>>
>> Two shots in the dark:
>> 1. uninstall the Canon software on the non-working iMac and then re-add
>> the printer.
>>
>> 2. upgrade the AirPrint firmware on MG5350:
>> <URL:https://www.canon.com.au/support/sims-content? 
>> pid=e7bb60ec5ccb44d881b3a4be41be1a18&cid=962CF3F34FCB4C08A1497A31961CB710&ctype=fa>
> 
> 
> John
> 
> Thank you *so* much for your helpful suggestions.
> 
> I did try 1. above - sadly, to no avail. :-(
> 
> This was the instruction I received from the downloaded information
> (provided at your link):-
> 
> *Check Whether Update is Necessary*
> 
> You can check whether an update is required by printing the nozzle check 
> pattern.
> 
> Check whether the software (firmware) version "Ver. X.XXX" is printed in 
> the nozzle check pattern print results.
> If the firmware version is printed and is Ver. 2.000 or later
> 
> Firmware update is not necessary.
> 
> If the firmware version is printed and is earlier than Ver. 2.000, or if 
> the firmware version is not printed
> 
> Firmware update is necessary. Update according to "Firmware Version 
> Update Procedure" described below.
> 
> Note
> For instructions on printing the nozzle check pattern, refer to the on- 
> screen manual that comes with the printer.
> 
> =
> 
> Here is confirmation that I do NOT need to update my firmware:-
> 
> https://i.ibb.co/zVZDm0sR/IMG-4699.jpg
> 
> =
> 
> Had I needed to update, I'd have needed to connect my printer with a USB
> cable. If I'd actually HAD a USB cable I wouldn't need to use the Air
> Print facility anyway! <wink>
> 
> I did reinstall Sequoia (from Internet Recovery) but that made no
> difference either.
> 
> I can only conclude (as supported by Gemini AI) that there must be a 
> 'bug' in Sequoia which was overcome by Tahoe. Sadly, this computer is 
> now classified as Vintage, so I cannot install macOS Tahoe.
> 
> Thank you once again for trying to help. 😊


Reposted - to share with my 'home' Usenet group, "alt.computer.workshop"

New members always welcome!

-- 
Kind regards,
David

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Thread

Re: Is macOS Sequoia v15.7.1 good in 2020 13" Intel MBP? "David B." <David@hotmail.co.uk> - 2026-04-27 11:15 +0100
  Re: Is macOS Sequoia v15.7.1 good in 2020 13" Intel MBP? groenveld@acm.org (John D Groenveld) - 2026-04-27 23:59 +0000
    Re: Is macOS Sequoia v15.7.1 good in 2020 13" Intel MBP? "David B." <David@hotmail.co.uk> - 2026-04-28 09:18 +0100
      Printer problem with macOS Sequoia (was : Is macOS Sequoia v15.7.1 good in 2020 13" Intel MBP?) "David B." <David@hotmail.co.uk> - 2026-04-28 09:30 +0100

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