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Apple Support Communities bug

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  Apple Support Communities bug Beli <baiheli.pip@xs4all.nl> - 2011-04-19 15:53 +0200
    Re: Apple Support Communities bug Howard Brazee <howard@brazee.net> - 2011-04-19 09:29 -0600
      Re: Apple Support Communities bug Beli <baiheli.pip@xs4all.nl> - 2011-04-19 19:38 +0200
        Re: Apple Support Communities bug Anic297 <here@nowhere.com> - 2011-04-27 15:49 +0200
          Re: Apple Support Communities bug haiheli <haiheli@xs4all.nl> - 2011-04-28 03:57 -0700
    Re: Apple Support Communities bug Chris Ridd <chrisridd@mac.com> - 2011-04-19 17:56 +0100

#169 — Apple Support Communities bug

A few days ago Apple changed the discussions forums. Now many people
cannot sign in. When logging in with your Apple ID you get this :
"We're sorry. Your account could not be created due to system issues.
Please contact Apple Support Communities with the information below to
create your account."

I have seen that my real name is visible in the forum not my username,
(which can be viewed without logging in, but no posting is possible).
And the info about myself is old, gives my old computer and info stuff.
So I guess they haven't transferred all accounts yet.

Other people having the same problem signing in on the ASCommunities?

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#171

On Tue, 19 Apr 2011 15:53:16 +0200, Beli <baiheli.pip@xs4all.nl>
wrote:

>A few days ago Apple changed the discussions forums. Now many people
>cannot sign in. When logging in with your Apple ID you get this :
>"We're sorry. Your account could not be created due to system issues.
>Please contact Apple Support Communities with the information below to
>create your account."
>
>I have seen that my real name is visible in the forum not my username,
>(which can be viewed without logging in, but no posting is possible).
>And the info about myself is old, gives my old computer and info stuff.
>So I guess they haven't transferred all accounts yet.
>
>Other people having the same problem signing in on the ASCommunities?


I just logged in, the first time in a while.   It had me agree to its
requirements, but accepted my old userID and password (the same one
that I use in its support forum).

-- 
"In no part of the constitution is more wisdom to be found,
than in the clause which confides the question of war or peace 
to the legislature, and not to the executive department." 

- James Madison

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#173

In article <ue8rq655qircma48giuffqhlc61gsmdh6k@4ax.com>, Howard Brazee
<howard@brazee.net> wrote:

> On Tue, 19 Apr 2011 15:53:16 +0200, Beli <baiheli.pip@xs4all.nl>
> wrote:
> 
> >A few days ago Apple changed the discussions forums. Now many people
> >cannot sign in. When logging in with your Apple ID you get this :
> >"We're sorry. Your account could not be created due to system issues.
> >Please contact Apple Support Communities with the information below to
> >create your account."
> >
> >I have seen that my real name is visible in the forum not my username,
> >(which can be viewed without logging in, but no posting is possible).
> >And the info about myself is old, gives my old computer and info stuff.
> >So I guess they haven't transferred all accounts yet.
> >
> >Other people having the same problem signing in on the ASCommunities?
> 
> 
> I just logged in, the first time in a while.   It had me agree to its
> requirements, but accepted my old userID and password (the same one
> that I use in its support forum).

Well, that figures. It seems they have transferred the members info
from some time ago, and haven't yet reached the later
additions/changes.
Maybe it's a matter of waiting for them to be finished with the
complete transfer.
Though it is unnerving that you don't hear a word from Apple.

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#192

> Well, that figures. It seems they have transferred the members info
> from some time ago, and haven't yet reached the later
> additions/changes.

Isn't transferring files (probably grouped in a single folder) a fast 
operation?
At least in the Finder, even big folders are moved (or copied) in less 
than a day.

> Maybe it's a matter of waiting for them to be finished with the
> complete transfer.
> Though it is unnerving that you don't hear a word from Apple.

Apple was more informative in the OS 9 days. It seems they want to be 
more in the marketing area than they used to be (and it's a shame).

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#194

On Apr 27, 3:49 pm, Anic297 <h...@nowhere.com> wrote:

> Isn't transferring files (probably grouped in a single folder) a fast
> operation?
> At least in the Finder, even big folders are moved (or copied) in less
> than a day.
>
>
> Apple was more informative in the OS 9 days. It seems they want to be
> more in the marketing area than they used to be (and it's a shame).

I still haven't heard from Apple. It's impossible to sign in, with new
or old ID, and it's impossible to create a new ID only for this Apple
Support Communities.
Is Apple losing it?

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#172

On 2011-04-19 14:53:16 +0100, Beli said:

> A few days ago Apple changed the discussions forums. Now many people
> cannot sign in. When logging in with your Apple ID you get this :
> "We're sorry. Your account could not be created due to system issues.
> Please contact Apple Support Communities with the information below to
> create your account."
> 
> I have seen that my real name is visible in the forum not my username,
> (which can be viewed without logging in, but no posting is possible).
> And the info about myself is old, gives my old computer and info stuff.
> So I guess they haven't transferred all accounts yet.
> 
> Other people having the same problem signing in on the ASCommunities?

No, I managed to log in OK on Sunday (IIRC).

One slightly annoying feature is that quite a lot of your profile is 
public by default. Very Facebook. Luckily it is rather easier than in 
Facebook to turn the information private again.
-- 
Chris

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