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Groups > comp.sys.mac.hardware.misc > #2207 > unrolled thread

Disk has lost its icon?

Started bybriang@panix.com (Brian Gordon)
First post2021-07-14 02:35 +0000
Last post2021-07-17 00:15 -0500
Articles 16 — 4 participants

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Contents

  Disk has lost its icon? briang@panix.com (Brian Gordon) - 2021-07-14 02:35 +0000
    Re: Disk has lost its icon? nospam <nospam@nospam.invalid> - 2021-07-13 22:58 -0400
      Re: Disk has lost its icon? briang@panix.com (Brian Gordon) - 2021-07-14 03:41 +0000
        Re: Disk has lost its icon? nospam <nospam@nospam.invalid> - 2021-07-14 09:55 -0400
          Re: Disk has lost its icon? briang@panix.com (Brian Gordon) - 2021-07-14 14:06 +0000
            Re: Disk has lost its icon? nospam <nospam@nospam.invalid> - 2021-07-14 10:23 -0400
    Re: Disk has lost its icon? Jolly Roger <jollyroger@pobox.com> - 2021-07-14 18:43 +0000
      Re: Disk has lost its icon? briang@panix.com (Brian Gordon) - 2021-07-15 01:36 +0000
        Re: Disk has lost its icon? nospam <nospam@nospam.invalid> - 2021-07-14 21:40 -0400
        Re: Disk has lost its icon? Jolly Roger <jollyroger@pobox.com> - 2021-07-15 22:10 +0000
    Re: Disk has lost its icon? ant@zimage.comANT (Ant) - 2021-07-15 22:27 -0500
      Re: Disk has lost its icon? briang@panix.com (Brian Gordon) - 2021-07-16 14:42 +0000
        Re: Disk has lost its icon? Jolly Roger <jollyroger@pobox.com> - 2021-07-16 15:23 +0000
          Re: Disk has lost its icon? ant@zimage.comANT (Ant) - 2021-07-16 20:46 -0500
            Re: Disk has lost its icon? Jolly Roger <jollyroger@pobox.com> - 2021-07-17 02:03 +0000
              Re: Disk has lost its icon? ant@zimage.comANT (Ant) - 2021-07-17 00:15 -0500

#2207 — Disk has lost its icon?

Frombriang@panix.com (Brian Gordon)
Date2021-07-14 02:35 +0000
SubjectDisk has lost its icon?
Message-ID<sclih8$sm4$1@panix3.panix.com>
I have an external 2TB disk I use for backups.  The backups are going just
fine, as is its use by Time Machine, so it is obviously mounted and
reasonably happy.

However, no disk icon for it appears on the desktop [MacBook Pro (Retina,
13-inch, Early 2015) running macOS 11.4]  That's not something I am familar
with, and I don't know what is missing or how to fix it.  Disk Utility
doesn't seem to cover it.

Help?

-- 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
| Brian Gordon     -->briang@panix.com<--     brian dot gordon at cox dot net |
+ bgordon@aol.com                                      Bass: NSC Frank Thorne +
-------------------------------------------------------------------------------

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#2208

Fromnospam <nospam@nospam.invalid>
Date2021-07-13 22:58 -0400
Message-ID<130720212258464165%nospam@nospam.invalid>
In reply to#2207
In article <sclih8$sm4$1@panix3.panix.com>, Brian Gordon
<briang@panix.com> wrote:

> I have an external 2TB disk I use for backups.  The backups are going just
> fine, as is its use by Time Machine, so it is obviously mounted and
> reasonably happy.
> 
> However, no disk icon for it appears on the desktop [MacBook Pro (Retina,
> 13-inch, Early 2015) running macOS 11.4]  That's not something I am familar
> with, and I don't know what is missing or how to fix it.  Disk Utility
> doesn't seem to cover it.

check finder prefs to see if external hard disks should be shown on the
desktop.

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#2210

Frombriang@panix.com (Brian Gordon)
Date2021-07-14 03:41 +0000
Message-ID<sclmd2$gh2$1@reader1.panix.com>
In reply to#2208
In article <130720212258464165%nospam@nospam.invalid>,
nospam  <nospam@nospam.invalid> wrote:
>In article <sclih8$sm4$1@panix3.panix.com>, Brian Gordon
><briang@panix.com> wrote:
>
>> I have an external 2TB disk I use for backups.  The backups are going just
>> fine, as is its use by Time Machine, so it is obviously mounted and
>> reasonably happy.
>> 
>> However, no disk icon for it appears on the desktop [MacBook Pro (Retina,
>> 13-inch, Early 2015) running macOS 11.4]  That's not something I am familar
>> with, and I don't know what is missing or how to fix it.  Disk Utility
>> doesn't seem to cover it.
>
>check finder prefs to see if external hard disks should be shown on the
>desktop.

Thanks for the tip - I shoud have mentioned that Finder Preferences are set
to show them and that when I plug in a different disk, its icon appears as
expected.  This one seems unique.

-- 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
| Brian Gordon     -->briang@panix.com<--     brian dot gordon at cox dot net |
+ bgordon@aol.com                                      Bass: NSC Frank Thorne +
-------------------------------------------------------------------------------

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#2211

Fromnospam <nospam@nospam.invalid>
Date2021-07-14 09:55 -0400
Message-ID<140720210955544679%nospam@nospam.invalid>
In reply to#2210
In article <sclmd2$gh2$1@reader1.panix.com>, Brian Gordon
<briang@panix.com> wrote:

> >> I have an external 2TB disk I use for backups.  The backups are going just
> >> fine, as is its use by Time Machine, so it is obviously mounted and
> >> reasonably happy.
> >> 
> >> However, no disk icon for it appears on the desktop [MacBook Pro (Retina,
> >> 13-inch, Early 2015) running macOS 11.4]  That's not something I am familar
> >> with, and I don't know what is missing or how to fix it.  Disk Utility
> >> doesn't seem to cover it.
> >
> >check finder prefs to see if external hard disks should be shown on the
> >desktop.
> 
> Thanks for the tip - I shoud have mentioned that Finder Preferences are set
> to show them and that when I plug in a different disk, its icon appears as
> expected.  This one seems unique.

did it ever show?

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#2212

Frombriang@panix.com (Brian Gordon)
Date2021-07-14 14:06 +0000
Message-ID<scmr0b$hfe$1@reader1.panix.com>
In reply to#2211
In article <140720210955544679%nospam@nospam.invalid>,
nospam  <nospam@nospam.invalid> wrote:
>In article <sclmd2$gh2$1@reader1.panix.com>, Brian Gordon
><briang@panix.com> wrote:
>
>> >> I have an external 2TB disk I use for backups.  The backups are going just
>> >> fine, as is its use by Time Machine, so it is obviously mounted and
>> >> reasonably happy.
>> >> 
>> >> However, no disk icon for it appears on the desktop [MacBook Pro (Retina,
>> >> 13-inch, Early 2015) running macOS 11.4]  That's not something I am familar
>> >> with, and I don't know what is missing or how to fix it.  Disk Utility
>> >> doesn't seem to cover it.
>> >
>> >check finder prefs to see if external hard disks should be shown on the
>> >desktop.
>> 
>> Thanks for the tip - I should have mentioned that Finder Preferences are set
>> to show them and that when I plug in a different disk, its icon appears as
>> expected.  This one seems unique.
>
>did it ever show?

Unfortunately, not yet.  I just had Disk Utility check it, and it found
nothing wrong.
-- 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
| Brian Gordon     -->briang@panix.com<--     brian dot gordon at cox dot net |
+ bgordon@aol.com                                      Bass: NSC Frank Thorne +
-------------------------------------------------------------------------------

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#2213

Fromnospam <nospam@nospam.invalid>
Date2021-07-14 10:23 -0400
Message-ID<140720211023122973%nospam@nospam.invalid>
In reply to#2212
In article <scmr0b$hfe$1@reader1.panix.com>, Brian Gordon
<briang@panix.com> wrote:

> >> >> 
> >> >> However, no disk icon for it appears on the desktop [MacBook Pro
> >> >> (Retina,
> >> >> 13-inch, Early 2015) running macOS 11.4]  That's not something I am
> >> >> familar
> >> >> with, and I don't know what is missing or how to fix it.  Disk Utility
> >> >> doesn't seem to cover it.
> >> >
> >> >check finder prefs to see if external hard disks should be shown on the
> >> >desktop.
> >> 
> >> Thanks for the tip - I should have mentioned that Finder Preferences are
> >> set
> >> to show them and that when I plug in a different disk, its icon appears as
> >> expected.  This one seems unique.
> >
> >did it ever show?
> 
> Unfortunately, not yet. 

i meant in the past. did it previously show up and now it doesn't, or
it never has shown up, ever?

> I just had Disk Utility check it, and it found
> nothing wrong.

disk utility checks for directory issues, which isn't why it's not
showing up.

finder is not showing it for some unknown reason.

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#2214

FromJolly Roger <jollyroger@pobox.com>
Date2021-07-14 18:43 +0000
Message-ID<il8phkF5d6bU1@mid.individual.net>
In reply to#2207
On 2021-07-14, Brian Gordon <briang@panix.com> wrote:
> I have an external 2TB disk I use for backups.  The backups are going just
> fine, as is its use by Time Machine, so it is obviously mounted and
> reasonably happy.
>
> However, no disk icon for it appears on the desktop [MacBook Pro (Retina,
> 13-inch, Early 2015) running macOS 11.4]  That's not something I am familar
> with, and I don't know what is missing or how to fix it.  Disk Utility
> doesn't seem to cover it.
>
> Help?

With the drive connected and mounted, open a terminal window and execute
this command:

ls -lO /Volumes

What is the output?

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#2215

Frombriang@panix.com (Brian Gordon)
Date2021-07-15 01:36 +0000
Message-ID<sco3er$o9m$1@reader1.panix.com>
In reply to#2214
In article <il8phkF5d6bU1@mid.individual.net>,
Jolly Roger  <jollyroger@pobox.com> wrote:
>On 2021-07-14, Brian Gordon <briang@panix.com> wrote:
>> I have an external 2TB disk I use for backups.  The backups are going just
>> fine, as is its use by Time Machine, so it is obviously mounted and
>> reasonably happy.
>>
>> However, no disk icon for it appears on the desktop [MacBook Pro (Retina,
>> 13-inch, Early 2015) running macOS 11.4]  That's not something I am familar
>> with, and I don't know what is missing or how to fix it.  Disk Utility
>> doesn't seem to cover it.
>>
>> Help?
>
>With the drive connected and mounted, open a terminal window and execute
>this command:
>
>ls -lO /Volumes
>
>What is the output?
>

drwxr-xr-x  36 root          wheel  sunlnk 1292 May 20 11:44 Backup
drwx------   3 brianggordon  wheel  -        96 Jun  6 22:51 STICK2
drwxr-xr-x   3 root          wheel  -        96 Jul 13 22:18 com.apple.TimeMachine.localsnapshots

"Backup" is the disk under discussion.

After two hours on the phone today, Apple support said to call the disk
manufacturer (Seagate).  That's ongoing and continued tomorrow.

-- 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
| Brian Gordon     -->briang@panix.com<--     brian dot gordon at cox dot net |
+ bgordon@aol.com                                      Bass: NSC Frank Thorne +
-------------------------------------------------------------------------------

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#2216

Fromnospam <nospam@nospam.invalid>
Date2021-07-14 21:40 -0400
Message-ID<140720212140059976%nospam@nospam.invalid>
In reply to#2215
In article <sco3er$o9m$1@reader1.panix.com>, Brian Gordon
<briang@panix.com> wrote:

> >With the drive connected and mounted, open a terminal window and execute
> >this command:
> >
> >ls -lO /Volumes
> >
> >What is the output?
> >
> 
> drwxr-xr-x  36 root          wheel  sunlnk 1292 May 20 11:44 Backup
> drwx------   3 brianggordon  wheel  -        96 Jun  6 22:51 STICK2
> drwxr-xr-x   3 root          wheel  -        96 Jul 13 22:18
> com.apple.TimeMachine.localsnapshots
> 
> "Backup" is the disk under discussion.
> 
> After two hours on the phone today, Apple support said to call the disk
> manufacturer (Seagate).  That's ongoing and continued tomorrow.

translated: 'i don't know and there's a lot of calls waiting in my call
queue'

seagate won't have any clue, nor should they since it's not their
problem. the drive functions properly. data can be read and written.

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#2217

FromJolly Roger <jollyroger@pobox.com>
Date2021-07-15 22:10 +0000
Message-ID<ilbq2qFnamoU1@mid.individual.net>
In reply to#2215
On 2021-07-15, Brian Gordon <briang@panix.com> wrote:
> In article <il8phkF5d6bU1@mid.individual.net>,
> Jolly Roger  <jollyroger@pobox.com> wrote:
>>
>>With the drive connected and mounted, open a terminal window and execute
>>this command:
>>
>>ls -lO /Volumes
>>
>>What is the output?
>
> drwxr-xr-x  36 root          wheel  sunlnk 1292 May 20 11:44 Backup
> drwx------   3 brianggordon  wheel  -        96 Jun  6 22:51 STICK2
> drwxr-xr-x   3 root          wheel  -        96 Jul 13 22:18 com.apple.TimeMachine.localsnapshots
>
> "Backup" is the disk under discussion.

Thanks. I was wondering if it had the "hidden" flag set for some reason,
which would prevent Finder from displaying it on your desktop. It
appears that is not the case.

> After two hours on the phone today, Apple support said to call the disk
> manufacturer (Seagate).  That's ongoing and continued tomorrow.

I doubt they will be able to help, but it's worth a shot.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#2218

Fromant@zimage.comANT (Ant)
Date2021-07-15 22:27 -0500
Message-ID<2OudnRjfiZANYW39nZ2dnUU7-T-dnZ2d@earthlink.com>
In reply to#2207
Have you tried a brand new macOS user account yet in the same Mac? Also 
try another Mac (don't back up though) if you have access to one?


Brian Gordon <briang@panix.com> wrote:

> I have an external 2TB disk I use for backups.  The backups are going just
> fine, as is its use by Time Machine, so it is obviously mounted and
> reasonably happy.

> However, no disk icon for it appears on the desktop [MacBook Pro (Retina,
> 13-inch, Early 2015) running macOS 11.4]  That's not something I am familar
> with, and I don't know what is missing or how to fix it.  Disk Utility
> doesn't seem to cover it.

> Help?
-- 
Go LA (NBA)! Oh wait... It had been over a year... Will 2021 repeat 2020? :(
Note: A fixed width font (Courier, Monospace, etc.) is required to see this signature correctly.
  /\___/\   Ant(Dude) @ http://aqfl.net & http://antfarm.home.dhs.org.
 / /\ /\ \                      Please nuke ANT if replying by e-mail.
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    ( )

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#2219

Frombriang@panix.com (Brian Gordon)
Date2021-07-16 14:42 +0000
Message-ID<scs5st$27r$1@reader1.panix.com>
In reply to#2218
In article <2OudnRjfiZANYW39nZ2dnUU7-T-dnZ2d@earthlink.com>,
Ant <ant@zimage.comANT> wrote:
>Have you tried a brand new macOS user account yet in the same Mac? Also 
>try another Mac (don't back up though) if you have access to one?
>

BINGO.  I switched to another user account that is left over from years ago -
and the icon appeared!  Let's see Apple blame that on the disk manufacturer!

-- 
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
| Brian Gordon     -->briang@panix.com<--     brian dot gordon at cox dot net |
+ bgordon@aol.com                                      Bass: NSC Frank Thorne +
-------------------------------------------------------------------------------

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#2220

FromJolly Roger <jollyroger@pobox.com>
Date2021-07-16 15:23 +0000
Message-ID<ildmjeF3qm6U1@mid.individual.net>
In reply to#2219
On 2021-07-16, Brian Gordon <briang@panix.com> wrote:
> In article <2OudnRjfiZANYW39nZ2dnUU7-T-dnZ2d@earthlink.com>,
> Ant <ant@zimage.comANT> wrote:
>>Have you tried a brand new macOS user account yet in the same Mac? Also 
>>try another Mac (don't back up though) if you have access to one?
>
> BINGO.  I switched to another user account that is left over from years ago -
> and the icon appeared!  Let's see Apple blame that on the disk manufacturer!

There's probably a corrupt preference file or cache file in your normal
account. You could start by deleting the contents of the
~/Library/Caches folder in your normal account. If that doesn't work,
try removing preference files for Finder, Dock, and so on. These files
are rebuilt from scratch when they are missing. 

For best results, log out of your normal account first, log into an
administrator account, delete the file(s) in question, then log
into your normal account again to have them rebuilt from scratch. If you
want to isolate the problem files, you'll do this in stages rather than
all at once.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#2221

Fromant@zimage.comANT (Ant)
Date2021-07-16 20:46 -0500
Message-ID<KfKdnUgNWukSq2_9nZ2dnUU7-I2dnZ2d@earthlink.com>
In reply to#2220
Jolly Roger <jollyroger@pobox.com> wrote:
> On 2021-07-16, Brian Gordon <briang@panix.com> wrote:
> > In article <2OudnRjfiZANYW39nZ2dnUU7-T-dnZ2d@earthlink.com>,
> > Ant <ant@zimage.comANT> wrote:
> >>Have you tried a brand new macOS user account yet in the same Mac? Also 
> >>try another Mac (don't back up though) if you have access to one?
> >
> > BINGO.  I switched to another user account that is left over from years ago -
> > and the icon appeared!  Let's see Apple blame that on the disk manufacturer!

> There's probably a corrupt preference file or cache file in your normal
> account. You could start by deleting the contents of the
> ~/Library/Caches folder in your normal account. If that doesn't work,
> try removing preference files for Finder, Dock, and so on. These files
> are rebuilt from scratch when they are missing. 

> For best results, log out of your normal account first, log into an
> administrator account, delete the file(s) in question, then log
> into your normal account again to have them rebuilt from scratch. If you
> want to isolate the problem files, you'll do this in stages rather than
> all at once.

I wonder if booting safe mode would still show this issue in the 
problematic account. IIRC, macOS' safe mode purges caches.
-- 
Go LA (NBA)! Oh wait... It had been over a year... Will 2021 repeat 2020? :(
Note: A fixed width font (Courier, Monospace, etc.) is required to see this signature correctly.
  /\___/\   Ant(Dude) @ http://aqfl.net & http://antfarm.home.dhs.org.
 / /\ /\ \                      Please nuke ANT if replying by e-mail.
| |o   o| |
   \ _ /
    ( )

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#2222

FromJolly Roger <jollyroger@pobox.com>
Date2021-07-17 02:03 +0000
Message-ID<iles4bFao1cU1@mid.individual.net>
In reply to#2221
On 2021-07-17, Ant <ant@zimage.comANT> wrote:
> Jolly Roger <jollyroger@pobox.com> wrote:
>> On 2021-07-16, Brian Gordon <briang@panix.com> wrote:
>> > In article <2OudnRjfiZANYW39nZ2dnUU7-T-dnZ2d@earthlink.com>,
>> > Ant <ant@zimage.comANT> wrote:
>> >>Have you tried a brand new macOS user account yet in the same Mac? Also 
>> >>try another Mac (don't back up though) if you have access to one?
>> >
>> > BINGO.  I switched to another user account that is left over from years ago -
>> > and the icon appeared!  Let's see Apple blame that on the disk manufacturer!
>
>> There's probably a corrupt preference file or cache file in your normal
>> account. You could start by deleting the contents of the
>> ~/Library/Caches folder in your normal account. If that doesn't work,
>> try removing preference files for Finder, Dock, and so on. These files
>> are rebuilt from scratch when they are missing. 
>
>> For best results, log out of your normal account first, log into an
>> administrator account, delete the file(s) in question, then log
>> into your normal account again to have them rebuilt from scratch. If you
>> want to isolate the problem files, you'll do this in stages rather than
>> all at once.
>
> I wonder if booting safe mode would still show this issue in the 
> problematic account. IIRC, macOS' safe mode purges caches.

I can't recall whether it deletes caches or temporarily disables them.
Either way, it's worth a shot.

-- 
E-mail sent to this address may be devoured by my ravenous SPAM filter.
I often ignore posts from Google. Use a real news client instead.

JR

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#2223

Fromant@zimage.comANT (Ant)
Date2021-07-17 00:15 -0500
Message-ID<jsWdnd_0gJ3p-m_9nZ2dnUU7-emdnZ2d@earthlink.com>
In reply to#2222
Jolly Roger <jollyroger@pobox.com> wrote:
> On 2021-07-17, Ant <ant@zimage.comANT> wrote:
> > Jolly Roger <jollyroger@pobox.com> wrote:
> >> On 2021-07-16, Brian Gordon <briang@panix.com> wrote:
> >> > In article <2OudnRjfiZANYW39nZ2dnUU7-T-dnZ2d@earthlink.com>,
> >> > Ant <ant@zimage.comANT> wrote:
> >> >>Have you tried a brand new macOS user account yet in the same Mac? Also 
> >> >>try another Mac (don't back up though) if you have access to one?
> >> >
> >> > BINGO.  I switched to another user account that is left over from years ago -
> >> > and the icon appeared!  Let's see Apple blame that on the disk manufacturer!
> >
> >> There's probably a corrupt preference file or cache file in your normal
> >> account. You could start by deleting the contents of the
> >> ~/Library/Caches folder in your normal account. If that doesn't work,
> >> try removing preference files for Finder, Dock, and so on. These files
> >> are rebuilt from scratch when they are missing. 
> >
> >> For best results, log out of your normal account first, log into an
> >> administrator account, delete the file(s) in question, then log
> >> into your normal account again to have them rebuilt from scratch. If you
> >> want to isolate the problem files, you'll do this in stages rather than
> >> all at once.
> >
> > I wonder if booting safe mode would still show this issue in the 
> > problematic account. IIRC, macOS' safe mode purges caches.

> I can't recall whether it deletes caches or temporarily disables them.
> Either way, it's worth a shot.

Yeah, easy to test the theory out. It would help figure out how to fix it. ;)
-- 
Go LA (NBA)! Oh wait... It had been over a year... Will 2021 repeat 2020? :(
Note: A fixed width font (Courier, Monospace, etc.) is required to see this signature correctly.
  /\___/\   Ant(Dude) @ http://aqfl.net & http://antfarm.home.dhs.org.
 / /\ /\ \                      Please nuke ANT if replying by e-mail.
| |o   o| |
   \ _ /
    ( )

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