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Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up.

Cross-posted to 5 groups.

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In comp.sys.mac.portables Jolly Roger <jollyroger@pobox.com> wrote:
> On 2022-01-05, Ant <ant@zimage.comANT> wrote:
> > In comp.sys.mac.portables Jolly Roger <jollyroger@pobox.com> wrote:
> >
> >> You should give a detailed list of which USB (and other) devices are
> >> connected when the machine freezes. It's possible a driver related to
> >> one of those devices is experiencing issues when waking from sleep.
> >
> > I did in my "Using AUKEY USB C Hub 12-in-1 Type C Adapter for ASUS 
> > VA27DQSB 27" 1080P monitor's HDMI and a very old MS USB mouse." 

> Okay. I'm wondering if the HDMI adapter / display may be the cause when
> waking from sleep.

Maybe? If I disconnect the whole AUSKEY hub during the lock up, wouldn't MBP 
come back to life?


> Have you tried pinging and connecting to the machine (with SSH, for
> instance) from another computer on the network when it is in this
> "frozen" state? What happens when you try?

Ooh, good idea. I will have to try that if it happens again after finding 
its DHCP IP address from the router.


> > Although, I forgot to mention the wireless AirPrint HP OfficeJet Pro 
> > 8600 N911g.

> I don't see how wireless devices would be related to a hard freeze.

Yeah me too when logged out all macOS user accounts.


> >> As others have mentioned already, regardless of warranty status, Apple
> >> support, will happily work with you for free over chat, phone, or in
> >> person at your local Apple retail store to resolve your issue. Just
> >> start here and follow the prompts: <https://support.apple.com/contact>
> >
> > Thanks for the tip. If it does get worse and need to meet in person, 
> > then I will have to wait for its local stores to reopen thanks to the 
> > dang COVID-19 again. :(

> If it happens again, I would immediately contact Apple support through
> phone or chat, and let them do some diagnostics remotely before bringing
> it into a store. Let them do their thing and then they can tell you the
> next steps to take. It's important to contact them while the computer is
> frozen to give them the best chance of diagnosing the issue. If they
> then tell you to bring it in, you'll have a case # already established
> with their notes for the next representative to look at in advance.

OK.


> > Anyways, so far no new incidents. :)

> It's possible it was just a temporary thing...

I hope so! It's slightly over a year old. :/
-- 
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Thread

Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up.  ant@zimage.comANT (Ant) - 2021-12-31 19:28 -0600
  Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2021-12-31 20:10 -0600
    Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. David Brooks <David@geemail.invalid> - 2022-01-01 10:05 +0000
      Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. YK <youkidding@yahoo.com> - 2022-01-01 18:16 -0500
      Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. Wolffan <akwolffan@zoho.com> - 2022-01-01 20:00 -0500
      Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. gtr <xxx@yyy.zzz> - 2022-01-04 01:38 +0000
        Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. David Brooks <David@geemail.invalid> - 2022-01-04 07:53 +0000
    Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. YK <youkidding@yahoo.com> - 2022-01-01 19:12 -0500
      Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-02 08:51 -0600
      Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. gtr <xxx@yyy.zzz> - 2022-01-04 07:19 +0000
    Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. Wolffan <akwolffan@zoho.com> - 2022-01-01 19:53 -0500
      Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-02 08:54 -0600
        Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-02 10:33 -0600
          Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-03 21:20 -0600
            Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-31 14:31 -0600
              Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-31 21:48 -0600
                Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. Jolly Roger <jollyroger@pobox.com> - 2022-02-01 06:07 +0000
                Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-02-01 17:53 -0600
                Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-02-01 22:49 -0600
                Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-02-01 04:26 -0600
                Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-02-01 22:54 -0600
  Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. gtr <xxx@yyy.zzz> - 2022-01-04 01:46 +0000
    Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-03 21:16 -0600
      Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. gtr <xxx@yyy.zzz> - 2022-01-04 07:10 +0000
        Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-04 21:08 -0600
      Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. gtr <xxx@yyy.zzz> - 2022-01-04 07:10 +0000
        Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-04 21:08 -0600
  Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. Jolly Roger <jollyroger@pobox.com> - 2022-01-04 18:05 +0000
    Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-04 21:18 -0600
      Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. Jolly Roger <jollyroger@pobox.com> - 2022-01-05 15:59 +0000
        Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-05 17:38 -0600
          Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. Jolly Roger <jollyroger@pobox.com> - 2022-01-06 14:50 +0000
  Re: Since 12/29/2021 afternoon PST, MacBook Pro (MBP) froze hard twice minutes after waking up. ant@zimage.comANT (Ant) - 2022-01-07 05:45 -0600

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