Groups > comp.sys.mac.hardware.misc > #1838

Re: Newbie questions when Apple store replaces a HDD...

From	nospam <nospam@nospam.invalid>
Newsgroups	comp.sys.mac.hardware.misc, comp.sys.mac.hardware.storage, comp.sys.mac.portables, comp.sys.mac.system
Subject	Re: Newbie questions when Apple store replaces a HDD...
Date	2015-09-28 12:18 -0400
Organization	A noiseless patient Spider
Message-ID	<280920151218397954%nospam@nospam.invalid> (permalink)
References	<avednVXLevMBfJXLnZ2dnUU7-TednZ2d@earthlink.com>

Cross-posted to 4 groups.

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In article <avednVXLevMBfJXLnZ2dnUU7-TednZ2d@earthlink.com>, Ant
<ANTant@zimage.com> wrote:

> Hello.
> 
> Since I have never used Apple store to fix/replace a hardware piece and 
> my client has a dying HDD issue and hoping to get it for free from just 
> expired AppleCare by 10 days, I have a few newbie questions after going 
> to the appointment:
> 
> 1. Since we already ran the Apple Hardware Tests, Disk Utility, restored 
> and looked at smartmontools' logs showing long tests failing quickly 
> with 90% left, will Apple be able to quickly swap the drives quickly 
> during the appointment and then I can restore fully at home since it 
> took almost three hours to complete earlier today?

hard drive swaps typically take a few hours. they may call you later
that day or maybe the next day. 

> 2. Will Apple let us keep the dying/dead HDD instead of them taking it 
> so they won't have the HDD's datas and kept as a frozen backup in case 
> the external HDD goes bust too (you never know!)? We don't want them to 
> have a copy of the datas. :P

you don't get the old hard drive back.

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Thread

Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 01:43 -0500
  Re: Newbie questions when Apple store replaces a HDD... Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-28 07:31 +0000
    Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 02:44 -0500
      Re: Newbie questions when Apple store replaces a HDD... Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-28 07:53 +0000
        Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 07:21 -0500
          Re: Newbie questions when Apple store replaces a HDD... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 14:39 +0000
            Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 12:36 -0500
              Re: Newbie questions when Apple store replaces a HDD... nospam <nospam@nospam.invalid> - 2015-09-28 13:39 -0400
                Re: Newbie questions when Apple store replaces a HDD... Warren Oates <warren.oates@gmail.com> - 2015-09-28 15:07 -0400
                Re: Newbie questions when Apple store replaces a HDD... nospam <nospam@nospam.invalid> - 2015-09-28 15:17 -0400
                Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 14:35 -0500
                Re: Newbie questions when Apple store replaces a HDD... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 19:54 +0000
                Re: Newbie questions when Apple store replaces a HDD... nospam <nospam@nospam.invalid> - 2015-09-28 15:57 -0400
                Re: Newbie questions when Apple store replaces a HDD... Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-28 20:56 +0000
                Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 17:37 -0500
              Re: Newbie questions when Apple store replaces a HDD... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 18:36 +0000
          Re: Newbie questions when Apple store replaces a HDD... Lewis <g.kreme@gmail.com.dontsendmecopies> - 2015-09-28 17:36 +0000
            Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 12:42 -0500
              Re: Newbie questions when Apple store replaces a HDD... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 18:40 +0000
                Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 13:48 -0500
    Re: Newbie questions when Apple store replaces a HDD... Fred Moore <fmoore@gcfn.org> - 2015-09-28 10:56 -0400
      Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 12:37 -0500
        Re: Newbie questions when Apple store replaces a HDD... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 18:39 +0000
          Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 13:49 -0500
            Re: Newbie questions when Apple store replaces a HDD... nospam <nospam@nospam.invalid> - 2015-09-28 14:53 -0400
            Re: Newbie questions when Apple store replaces a HDD... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 18:53 +0000
        Re: Newbie questions when Apple store replaces a HDD... Fred Moore <fmoore@gcfn.org> - 2015-09-28 15:58 -0400
          Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 15:03 -0500
            Re: Newbie questions when Apple store replaces a HDD... nospam <nospam@nospam.invalid> - 2015-09-28 16:09 -0400
              Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 15:18 -0500
  Re: Newbie questions when Apple store replaces a HDD... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 14:39 +0000
    Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 12:40 -0500
      Re: Newbie questions when Apple store replaces a HDD... nospam <nospam@nospam.invalid> - 2015-09-28 13:43 -0400
      Re: Newbie questions when Apple store replaces a HDD... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 18:20 +0000
      Re: Newbie questions when Apple store replaces a HDD... Jolly Roger <jollyroger@pobox.com> - 2015-09-28 18:41 +0000
  Re: Newbie questions when Apple store replaces a HDD... nospam <nospam@nospam.invalid> - 2015-09-28 12:18 -0400
    Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 12:41 -0500
      Re: Newbie questions when Apple store replaces a HDD... nospam <nospam@nospam.invalid> - 2015-09-28 13:43 -0400
        Re: Newbie questions when Apple store replaces a HDD... ANTant@zimage.com (Ant) - 2015-09-28 12:57 -0500
      Re: Newbie questions when Apple store replaces a HDD... Your Name <YourName@YourISP.com> - 2015-09-29 09:02 +1200

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