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Groups > comp.sys.acorn.misc > #4727 > unrolled thread

Barclays internet banking

Started byJ <John_news@demon_ology.co.uk>
First post2012-04-03 10:32 +0100
Last post2012-04-17 21:14 +0100
Articles 20 on this page of 92 — 22 participants

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Contents

  Barclays internet banking J <John_news@demon_ology.co.uk> - 2012-04-03 10:32 +0100
    Re: Barclays internet banking Howard Dawson <hsdawson@ormail.co.uk> - 2012-04-03 14:45 +0100
      Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-03 15:51 +0100
        Re: Barclays internet banking Peter Young <pnyoung@ormail.co.uk> - 2012-04-03 16:35 +0100
          Re: Barclays internet banking Folderol <folderol@ukfsn.org> - 2012-04-03 18:24 +0100
            Re: Barclays internet banking Martin Bazley <martin.bazley@blueyonder.co.uk> - 2012-04-03 21:38 +0100
              Re: Barclays internet banking. (getting OT) Peter Young <pnyoung@ormail.co.uk> - 2012-04-03 22:57 +0100
              Re: Barclays internet banking Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-04-04 05:39 +0200
                Re: Barclays internet banking Folderol <folderol@ukfsn.org> - 2012-04-13 21:08 +0100
                  Re: Barclays internet banking Howard Dawson <hsdawson@ormail.co.uk> - 2012-04-14 19:34 +0100
      Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-03 20:12 +0100
        Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-03 23:17 +0100
          Re: Barclays internet banking Howard Dawson <hsdawson@ormail.co.uk> - 2012-04-04 18:40 +0100
            Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-04 19:52 +0100
              Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-04 22:18 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-04 23:02 +0100
                  Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-05 09:41 +0100
                    Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 10:07 +0100
                      Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-05 10:19 +0100
                        Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 10:35 +0100
                          Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-05 14:23 +0100
                            Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 16:09 +0100
                              Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-05 17:42 +0100
                        Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-05 11:59 +0100
                      Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-05 14:06 +0100
                        Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 14:16 +0100
                          Re: Barclays internet banking Stewart Brodie <stewart.brodie@ntlworld.com> - 2012-04-10 21:20 +0100
                            Re: Barclays internet banking Dave Higton <davehigton@dsl.pipex.com> - 2012-04-10 21:56 +0100
                            Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-10 22:28 +0100
                              Re: Barclays internet banking Tim Hill <tim@invalid.org.uk> - 2012-04-11 13:23 +0100
                              Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-12 14:01 +0100
                                Re: Barclays internet banking Chris Evans <chris@cjemicros.co.uk> - 2012-04-12 16:35 +0100
                                  Re: Barclays internet banking Dave Higton <davehigton@dsl.pipex.com> - 2012-04-12 20:06 +0100
                                    Re: Barclays internet banking Chris Evans <chris@cjemicros.co.uk> - 2012-04-13 12:51 +0100
                        Re: Barclays internet banking "John Williams (News)" <UCEbin@tiscali.co.uk> - 2012-04-05 15:20 +0200
                  Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-05 10:08 +0100
                    Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 10:32 +0100
                    Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-05 12:03 +0100
          Re: Barclays internet banking Dave Higton <davehigton@dsl.pipex.com> - 2012-04-04 21:22 +0100
            Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-04 22:19 +0100
              Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-04 23:25 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 00:04 +0100
                Re: Barclays internet banking Howard Dawson <hsdawson@ormail.co.uk> - 2012-04-05 19:02 +0100
                  Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-05 20:13 +0100
                  Re: Barclays internet banking Graham Thurlwell <nospam@jades.org> - 2012-04-16 22:40 +0100
                    Re: Barclays internet banking Dave Symes <dave@triffid.co.uk> - 2012-04-17 05:56 +0100
                      Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-17 10:43 +0100
                        Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 11:06 +0100
                          Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-17 11:18 +0100
                          Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-17 11:19 +0100
                            Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 13:04 +0100
                            Re: Barclays internet banking druck <news@druck.org.uk> - 2012-04-19 21:41 +0100
                              Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-19 22:07 +0100
                                Re: Barclays internet banking "John Williams (News)" <UCEbin@tiscali.co.uk> - 2012-04-19 23:18 +0200
                                  Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-19 23:12 +0100
                                    Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-20 09:24 +0100
                              Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-19 22:25 +0100
                              Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-19 23:10 +0100
                          Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-17 12:25 +0100
                            Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 13:05 +0100
                              Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-17 13:48 +0100
                                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 14:03 +0100
                                  Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-17 14:11 +0100
                                  Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-17 17:16 +0100
                              Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-17 14:14 +0100
                                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 14:43 +0100
                                  Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-17 15:31 +0100
                                    Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 17:18 +0100
                                  Re: Barclays internet banking Chris Evans <chris@cjemicros.co.uk> - 2012-04-18 12:04 +0100
                                    Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-18 12:37 +0100
                                      Re: Barclays internet banking Robert King <rdk13@cam.ac.uk> - 2012-04-18 14:30 +0100
                                        Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-18 14:56 +0100
    Re: Barclays internet banking Dave Higton <davehigton@dsl.pipex.com> - 2012-04-03 20:22 +0100
      Re: Barclays internet banking Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-04-04 06:09 +0200
    Re: Barclays internet banking A.Lefevre <lefev@freeuk.com> - 2012-04-06 16:24 +0100
      Re: Barclays internet banking Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-04-06 19:24 +0200
      Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-06 18:36 +0100
        Re: Barclays internet banking patric <patric@invalid.com> - 2012-04-07 02:05 +0200
          Re: Barclays internet banking Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-04-07 05:28 +0200
            Re: Barclays internet banking "John Williams (News)" <UCEbin@tiscali.co.uk> - 2012-04-07 11:27 +0200
              Re: Barclays internet banking Tony Moore <old_coaster@yahoo.co.uk> - 2012-04-07 21:54 +0000
                Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-12 21:39 +0100
                  Re: Barclays internet banking Tony Moore <old_coaster@yahoo.co.uk> - 2012-04-12 22:42 +0000
                    Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-13 08:22 +0100
          Banking "John Williams (News)" <UCEbin@tiscali.co.uk> - 2012-04-18 21:30 +0200
            Re: Banking Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-04-19 19:01 +0200
    Re: Barclays internet banking Howard Dawson <hsdawson@ormail.co.uk> - 2012-04-10 19:33 +0100
      Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-10 22:30 +0100
      Re: Barclays internet banking A.Lefevre <lefev@freeuk.com> - 2012-04-10 23:10 +0100
        Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-11 09:11 +0100
      Re: Barclays internet banking Chris Evans <chris@cjemicros.co.uk> - 2012-04-12 11:59 +0100
    Re: Barclays internet banking A.Lefevre <lefev@freeuk.com> - 2012-04-17 21:14 +0100

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#4818

From"Dave Plowman (News)" <dave@davenoise.co.uk>
Date2012-04-05 14:23 +0100
Message-ID<527baaa342dave@davenoise.co.uk>
In reply to#4799
In article <527b95c336alan_calder@o2.co.uk>,
   Alan Calder <alan_calder@o2.co.uk> wrote:
> > But rather more secure than a credit card number? Everyone you've ever
> > used it with knows that.

> But that's no great use to them unless they actually have the card in
> their hand and access to a pinsentry or know your other security details.

They could write it down and keep it?


>  If
> they know those other details then they probably know your membership
> number as well.

You carry that card along with your credit cards and give it to a trader?
Why?

-- 
*Confession is good for the soul, but bad for your career.  

    Dave Plowman        dave@davenoise.co.uk           London SW
                  To e-mail, change noise into sound.

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#4824

FromAlan Calder <alan_calder@o2.co.uk>
Date2012-04-05 16:09 +0100
Message-ID<527bb456faalan_calder@o2.co.uk>
In reply to#4818
In article <527baaa342dave@davenoise.co.uk>,
   Dave Plowman (News) <dave@davenoise.co.uk> wrote:
> In article <527b95c336alan_calder@o2.co.uk>,
>    Alan Calder <alan_calder@o2.co.uk> wrote:
> > > But rather more secure than a credit card number? Everyone you've ever
> > > used it with knows that.

> > But that's no great use to them unless they actually have the card in
> > their hand and access to a pinsentry or know your other security details.

> They could write it down and keep it?


> >  If
> > they know those other details then they probably know your membership
> > number as well.

> You carry that card along with your credit cards and give it to a trader?
> Why?

I think there's a misunderstanding here.  The number I'm talking about is
the number on my debit card, the counterpart of those on your credit cards.

Unless somebody has the actual, physical, debit card in their hands and a
pinsentry device at the same time then the number is of no value.  If
somebody has stolen your card then you've probably already alerted the bank
and if they've also stolen all your other security details then you are
stuffed anyway!

Alan

-- 
Alan Calder, Milton Keynes, UK.

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#4834

From"Dave Plowman (News)" <dave@davenoise.co.uk>
Date2012-04-05 17:42 +0100
Message-ID<527bbcec05dave@davenoise.co.uk>
In reply to#4824
In article <527bb456faalan_calder@o2.co.uk>,
   Alan Calder <alan_calder@o2.co.uk> wrote:
> In article <527baaa342dave@davenoise.co.uk>,
>    Dave Plowman (News) <dave@davenoise.co.uk> wrote:
> > In article <527b95c336alan_calder@o2.co.uk>,
> >    Alan Calder <alan_calder@o2.co.uk> wrote:
> > > > But rather more secure than a credit card number? Everyone you've
> > > > ever used it with knows that.

> > > But that's no great use to them unless they actually have the card
> > > in their hand and access to a pinsentry or know your other security
> > > details.

> > They could write it down and keep it?


> > >  If they know those other details then they probably know your
> > > membership number as well.

> > You carry that card along with your credit cards and give it to a
> > trader? Why?

> I think there's a misunderstanding here.  The number I'm talking about
> is the number on my debit card, the counterpart of those on your credit
> cards.

Well that number is recorded each time you use it. It's no more secure
than the bank code printed on cheques.

> Unless somebody has the actual, physical, debit card in their hands and
> a pinsentry device at the same time then the number is of no value.  If
> somebody has stolen your card then you've probably already alerted the
> bank and if they've also stolen all your other security details then you
> are stuffed anyway!

I'm not talking about the 'pin' - that is a secret to yourself.

I have a credit sized card with my Barclays 12 digit membership number
which I keep safe, so no one will ever see it.

-- 
*Why is it called tourist season if we can't shoot at them?

    Dave Plowman        dave@davenoise.co.uk           London SW
                  To e-mail, change noise into sound.

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#4800

FromRussell Hafter News <see.sig@walkingingermany.invalid>
Date2012-04-05 11:59 +0100
Message-ID<527b9d7689see.sig@walkingingermany.invalid>
In reply to#4795
In article <527b9454a5dave@davenoise.co.uk>, Dave Plowman
(News) <dave@davenoise.co.uk> wrote:

> In article <527b9342f7alan_calder@o2.co.uk>, Alan Calder
> <alan_calder@o2.co.uk> wrote:

> > Things have become much easier all round with Barclays'
> > security with the abandonment of the demand for the
> > Membership number as the only way to get into the
> > system - that was a right pig in being too long to
> > remember reliably and needing to be looked up every
> > time.

> But rather more secure than a credit card number?
> Everyone you've ever used it with knows that.

Not necessarily!

Since I changed merchant acquirer in December, I have no
records of anyone's card data.

As soon as I receive details of a customer's card, I enter
all the details online, via a portal that is, I am assured,
PCIDSS compliant (it would have to be, or they would be out
of business). I set up the payment so that it is authorised,
so that I know that the card details are correct, but that
payment is not (yet) taken from the card holder's account.

As soon as I have done that I either shred or burn my record
of the card details.[1]

I can go back to the transaction later and bank it, or
cancel it, depending on what is appropriate, but at this
stage there is no card data at all displayed to me other
than the card holder's name, my own reference, and the
authorisation code.

If I print out a transaction slip, that has only the first
six numbers of the card number, which tells me nothing at
all, as that is simply the card scheme identifier - ie tells
me that the card is, say a UK Barclaycard Visa or na MBNA
Amazon MasterCard.

[1] True, there is no physical check to confirm that I am
doing this, but if they found out that I were not, they
could cancel my account. There are also, I believe, legal
penalties as well.

But I am protected were someone to break in and try to steal
data.

-- 
Russell
http://www.russell-hafter-holidays.co.uk
Russell Hafter Holidays         E-mail to enquiries at our domain
Need a hotel? <http://www.hrs.com/?client=en__blue&customerId=416873103>

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#4809

FromAlan Griffin <ajg@argonet.co.uk>
Date2012-04-05 14:06 +0100
Message-ID<527ba9236dajg@argonet.co.uk>
In reply to#4792
In article <527b9342f7alan_calder@o2.co.uk>, Alan Calder
<alan_calder@o2.co.uk> wrote:
> > I don't know what a pin sentry is!

> How did you avoid getting one?  They were issued, I thought to all
> Barclays customers, a couple of years ago or so.  In principle they
> are a good idea but it can be annoying if you don't have it handy. 
> I've acquired two so far, having mislaid one after a trip abroad only
> for it to turn up when I next looked in my travel documents pouch.

But you still haven't told me what it is?
What form does it take?

Alan G

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#4812

FromAlan Calder <alan_calder@o2.co.uk>
Date2012-04-05 14:16 +0100
Message-ID<527baa122ealan_calder@o2.co.uk>
In reply to#4809
In article <527ba9236dajg@argonet.co.uk>,
   Alan Griffin <ajg@argonet.co.uk> wrote:
> In article <527b9342f7alan_calder@o2.co.uk>, Alan Calder
> <alan_calder@o2.co.uk> wrote:
> > > I don't know what a pin sentry is!

> > How did you avoid getting one?  They were issued, I thought to all
> > Barclays customers, a couple of years ago or so.  In principle they
> > are a good idea but it can be annoying if you don't have it handy. 
> > I've acquired two so far, having mislaid one after a trip abroad only
> > for it to turn up when I next looked in my travel documents pouch.

> But you still haven't told me what it is?
> What form does it take?

Have a look at:
http://www.barclays.co.uk/Helpsupport/AboutthePINsentrycardreader/P1242560253440

Puzzled how you were missed out!

Alan

-- 
Alan Calder, Milton Keynes, UK.

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#4872

FromStewart Brodie <stewart.brodie@ntlworld.com>
Date2012-04-10 21:20 +0100
Message-ID<gemini.m2a5u00049dpw2yjk.stewart.brodie@ntlworld.com>
In reply to#4812
Alan Calder <alan_calder@o2.co.uk> wrote:

> In article <527ba9236dajg@argonet.co.uk>,
>    Alan Griffin <ajg@argonet.co.uk> wrote:
> > In article <527b9342f7alan_calder@o2.co.uk>, Alan Calder
> > <alan_calder@o2.co.uk> wrote:
> > > > I don't know what a pin sentry is!
> 
> > > How did you avoid getting one?  They were issued, I thought to all
> > > Barclays customers, a couple of years ago or so.  In principle they
> > > are a good idea but it can be annoying if you don't have it handy. 
> > > I've acquired two so far, having mislaid one after a trip abroad only
> > > for it to turn up when I next looked in my travel documents pouch.
> 
> > But you still haven't told me what it is?
> > What form does it take?
> 
> Have a look at:
>
http://www.barclays.co.uk/Helpsupport/AboutthePINsentrycardreader/P1242560253440
> 
> Puzzled how you were missed out!

I have to ask if I want one (I don't) but I cannot make payments to anybody
not already in my payee list.

(And the new website is appalling on whatever platform you use.)

-- 
Stewart Brodie

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#4873

FromDave Higton <davehigton@dsl.pipex.com>
Date2012-04-10 21:56 +0100
Message-ID<945b677e52.davehigton@dsl.pipex.com>
In reply to#4872
In message <gemini.m2a5u00049dpw2yjk.stewart.brodie@ntlworld.com>
          Stewart Brodie <stewart.brodie@ntlworld.com> wrote:

> Alan Calder <alan_calder@o2.co.uk> wrote:
> 
> > In article <527ba9236dajg@argonet.co.uk>,
> >    Alan Griffin <ajg@argonet.co.uk> wrote:
> > > In article <527b9342f7alan_calder@o2.co.uk>, Alan Calder
> > > <alan_calder@o2.co.uk> wrote:
> > > > > I don't know what a pin sentry is!
> > 
> > > > How did you avoid getting one?  They were issued, I thought to all
> > > > Barclays customers, a couple of years ago or so.  In principle they
> > > > are a good idea but it can be annoying if you don't have it handy. 
> > > > I've acquired two so far, having mislaid one after a trip abroad only
> > > > for it to turn up when I next looked in my travel documents pouch.
> > 
> > > But you still haven't told me what it is? What form does it take?
> > 
> > Have a look at:
> > 
> http://www.barclays.co.uk/Helpsupport/AboutthePINsentrycardreader/P1242560253440
> > 
> > Puzzled how you were missed out!
> 
> I have to ask if I want one (I don't) but I cannot make payments to anybody
> not already in my payee list.
> 
> (And the new website is appalling on whatever platform you use.)

It's a PITA, isn't it?  There is a help number to ring between 07:00
and 23:00 daily.  It's "experiencing high call volumes".  Funny, that.

I was hoping that I could get through to someone and plead to have
the old site available.

Dave

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#4874

FromAlan Calder <alan_calder@o2.co.uk>
Date2012-04-10 22:28 +0100
Message-ID<527e6a4cb6alan_calder@o2.co.uk>
In reply to#4872
In article <gemini.m2a5u00049dpw2yjk.stewart.brodie@ntlworld.com>, Stewart
Brodie <stewart.brodie@ntlworld.com> wrote:
> Alan Calder <alan_calder@o2.co.uk> wrote:

> > In article <527ba9236dajg@argonet.co.uk>, Alan Griffin
> >    <ajg@argonet.co.uk> wrote:
> > > In article <527b9342f7alan_calder@o2.co.uk>, Alan Calder
> > > <alan_calder@o2.co.uk> wrote:
> > > > > I don't know what a pin sentry is!
> > 
> > > > How did you avoid getting one?  They were issued, I thought to all
> > > > Barclays customers, a couple of years ago or so.  In principle
> > > > they are a good idea but it can be annoying if you don't have it
> > > > handy. I've acquired two so far, having mislaid one after a trip
> > > > abroad only for it to turn up when I next looked in my travel
> > > > documents pouch.
> > 

[Snip]

> I have to ask if I want one (I don't) but I cannot make payments to
> anybody not already in my payee list.

Strange.  I wasn't asked as I remember - it just arrived and without it
there was no way in.  

> (And the new website is appalling on whatever platform you use.)

True, though I don't find it a problem on Firefox for the sorts of things I
want to do.  Certainly it's hard to see why Barclays thought the new design
to be an improvement - change for change's sake seems to be the driver
here.

Alan

-- 
Alan Calder, Milton Keynes, UK.

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#4880

FromTim Hill <tim@invalid.org.uk>
Date2012-04-11 13:23 +0100
Message-ID<527ebc3d0atim@invalid.org.uk>
In reply to#4874
In article <527e6a4cb6alan_calder@o2.co.uk>, Alan Calder
<alan_calder@o2.co.uk> wrote:
> > (And the new website is appalling on whatever platform you use.)

This is probably due to banking economics: use too few cheap web
developers and don't bother with specialist designers at all.

-- 
from Tim Hill of timil.com who . . .
* supports TFT & shares in cheaper ethical telecoms http://tjrh.eu/phone
* has a genuine & spam-proof address for Usenet http://www.invalid.org.uk/
* accepts incoming email: substitute postmaster@ for tim@

... "When sorrow comes, they come not single spies, but in battalions" Hamlet, Act iv, Sc.5

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#4890

From"Dave Plowman (News)" <dave@davenoise.co.uk>
Date2012-04-12 14:01 +0100
Message-ID<527f4382a2dave@davenoise.co.uk>
In reply to#4874
In article <527e6a4cb6alan_calder@o2.co.uk>,
   Alan Calder <alan_calder@o2.co.uk> wrote:
> > (And the new website is appalling on whatever platform you use.)

> True, though I don't find it a problem on Firefox for the sorts of
> things I want to do.  Certainly it's hard to see why Barclays thought
> the new design to be an improvement - change for change's sake seems to
> be the driver here.

I used it yesterday for the first time to pay a bill - but with Firefox on
the PC. Seemed just fine to me.

-- 
*The most common name in the world is Mohammed *

    Dave Plowman        dave@davenoise.co.uk           London SW
                  To e-mail, change noise into sound.

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#4895

FromChris Evans <chris@cjemicros.co.uk>
Date2012-04-12 16:35 +0100
Message-ID<ant121527064pErr@client.cjemicros.co.uk>
In reply to#4890
In article <527f4382a2dave@davenoise.co.uk>, Dave Plowman (News)
<URL:mailto:dave@davenoise.co.uk> wrote:
> In article <527e6a4cb6alan_calder@o2.co.uk>,
>    Alan Calder <alan_calder@o2.co.uk> wrote:
> > > (And the new website is appalling on whatever platform you use.)
> 
> > True, though I don't find it a problem on Firefox for the sorts of
> > things I want to do.  Certainly it's hard to see why Barclays thought
> > the new design to be an improvement - change for change's sake seems to
> > be the driver here.
> 
> I used it yesterday for the first time to pay a bill - but with Firefox on
> the PC. Seemed just fine to me.

Yes it works just not half as good as before:-(

e.g. if overnight I go overdrawn on one account I used to be able to cut and
paste the amount, you can't anymore!

I think I've got to seven things that are worse.

There is one thing better! You can reorder the display of accounts very
easily, actually to easily!.
So a new pretty design but the user experience is much worse.

Chris Evans

-- 
CJE Micro's / 4D                'RISC OS Specialists'
Telephone: 01903 523222             Fax: 01903 523679
chris@cjemicros.co.uk     http://www.cjemicros.co.uk/
78 Brighton Road, Worthing, West Sussex,     BN11 2EN
The most beautiful thing anyone can wear, is a smile!

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#4900

FromDave Higton <davehigton@dsl.pipex.com>
Date2012-04-12 20:06 +0100
Message-ID<88f1647f52.davehigton@dsl.pipex.com>
In reply to#4895
In message <ant121527064pErr@client.cjemicros.co.uk>
          Chris Evans <chris@cjemicros.co.uk> wrote:

> There is one thing better! You can reorder the display of accounts very
> easily, actually to easily!.
> So a new pretty design but the user experience is much worse.

They have a deep-rooted desire to present transactions in reverse
order.  I like working forwards, not backwards.  I also like to
reconcile my version of the account history with theirs; my version
is on the Iyonix, and of course I can no longer get their version
side by side with mine on the same screen.  Having got fed up with
repeatedly turning between two screens, I decided to take a PDF
copy of their version and display it on the Iyonix.  Click the
"PDF" button and there it is.

Backwards again, despite the screen version that it came from
being forwards.

I assume that the people who specified and wrote it have never
actually used it to track their bank accounts.

Dave

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#4915

FromChris Evans <chris@cjemicros.co.uk>
Date2012-04-13 12:51 +0100
Message-ID<ant131131fc4pErr@client.cjemicros.co.uk>
In reply to#4900
In article <88f1647f52.davehigton@dsl.pipex.com>, Dave Higton
<URL:mailto:davehigton@dsl.pipex.com> wrote:
> In message <ant121527064pErr@client.cjemicros.co.uk>
>           Chris Evans <chris@cjemicros.co.uk> wrote:
> 
> > There is one thing better! You can reorder the display of accounts very
> > easily, actually to easily!.
> > So a new pretty design but the user experience is much worse.
> 
> They have a deep-rooted desire to present transactions in reverse
> order.  I like working forwards, not backwards. 

Yes they used to offer forward or reverse sorting, I suspect it may be
selectable by dragging something up or down but what where I don't know.

They seem to have taken an iPad App and tried to put it on a web page!

> I also like to
> reconcile my version of the account history with theirs; my version
> is on the Iyonix, and of course I can no longer get their version
> side by side with mine on the same screen.  Having got fed up with
> repeatedly turning between two screens, I decided to take a PDF
> copy of their version and display it on the Iyonix.  Click the
> "PDF" button and there it is.
> 
> Backwards again, despite the screen version that it came from
> being forwards.
> 
> I assume that the people who specified and wrote it have never
> actually used it to track their bank accounts.

Does the PDF though have the full info for each transaction?
On line you have to click on each in turn to get any reference etc.

Chris Evans

-- 
CJE Micro's / 4D                'RISC OS Specialists'
Telephone: 01903 523222             Fax: 01903 523679
chris@cjemicros.co.uk     http://www.cjemicros.co.uk/
78 Brighton Road, Worthing, West Sussex,     BN11 2EN
The most beautiful thing anyone can wear, is a smile!

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#4814

From"John Williams (News)" <UCEbin@tiscali.co.uk>
Date2012-04-05 15:20 +0200
Message-ID<527baa6e68UCEbin@tiscali.co.uk>
In reply to#4809
In article <527ba9236dajg@argonet.co.uk>,
   Alan Griffin <ajg@argonet.co.uk> wrote:

> But you still haven't told me what it is?
> What form does it take?

I suspect it's a card reader into which you insert your card and enter your
pin.  It then provides an 8 digit security code - different each time -
which you can use to identify yourself as the account holder.

Pin sentry may have been the name Barclays used when they issued them,
which is why it may not mean much to anyone else, including, it seems, you.

I have one issued by Nationwide which also seems to work for Halifax users,
tho' on another thread some time ago, Druck stated they were not
necessarily universal.

Hope this helps, 
 
John

-- 
John Williams, Brittany, Northern France - no attachments to these addresses!
Non-RISC OS posters change user to johnrwilliams or put 'risc' in subject!
Who is John Williams? http://petit.four.free.fr/picindex/author/

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#4794

From"Dave Plowman (News)" <dave@davenoise.co.uk>
Date2012-04-05 10:08 +0100
Message-ID<527b93534ddave@davenoise.co.uk>
In reply to#4782
In article <527b565b1calan_calder@o2.co.uk>,
   Alan Calder <alan_calder@o2.co.uk> wrote:
> Interesting.  I do the same, though these days I use my card number
> rather than the annoyingly long membership number.

All my 'credit' cards have 16 numbers.

My Barclays membership number 12.

-- 
*Is it true that cannibals don't eat clowns because they taste funny?

    Dave Plowman        dave@davenoise.co.uk           London SW
                  To e-mail, change noise into sound.

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#4798

FromAlan Calder <alan_calder@o2.co.uk>
Date2012-04-05 10:32 +0100
Message-ID<527b958b39alan_calder@o2.co.uk>
In reply to#4794
In article <527b93534ddave@davenoise.co.uk>,
   Dave Plowman (News) <dave@davenoise.co.uk> wrote:
> In article <527b565b1calan_calder@o2.co.uk>,
>    Alan Calder <alan_calder@o2.co.uk> wrote:
> > Interesting.  I do the same, though these days I use my card number
> > rather than the annoyingly long membership number.

> All my 'credit' cards have 16 numbers.

> My Barclays membership number 12.

True but you don't have to remember the card numbers - they're printed on
the cards!

Alan

-- 
Alan Calder, Milton Keynes, UK.

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#4801

FromRussell Hafter News <see.sig@walkingingermany.invalid>
Date2012-04-05 12:03 +0100
Message-ID<527b9dd414see.sig@walkingingermany.invalid>
In reply to#4794
In article <527b93534ddave@davenoise.co.uk>,
   Dave Plowman (News) <dave@davenoise.co.uk> wrote:
> In article <527b565b1calan_calder@o2.co.uk>,
>    Alan Calder <alan_calder@o2.co.uk> wrote:

> > Interesting.  I do the same, though these days I use my
> > card number rather than the annoyingly long membership
> > number.

> All my 'credit' cards have 16 numbers.

Visa and MasterCards have 16 digits.
Amex cards have 15 digits
Maestro cards have at least 16 digits (my Belgian one has
17, my German one does not display its maestro number.

-- 
Russell
http://www.russell-hafter-holidays.co.uk
Russell Hafter Holidays         E-mail to enquiries at our domain
Need a hotel? <http://www.hrs.com/?client=en__blue&customerId=416873103>

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#4778

FromDave Higton <davehigton@dsl.pipex.com>
Date2012-04-04 21:22 +0100
Message-ID<622e4d7b52.davehigton@dsl.pipex.com>
In reply to#4739
In message <527ad3de41dave@davenoise.co.uk>
          "Dave Plowman (News)" <dave@davenoise.co.uk> wrote:

> Having tried again now on the RPC I can log in - but it says
> service not available. 

AIUI that's their way of saying you aren't using the right browser.

Misleading message?  Yes.

Dave

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#4780

FromAlan Griffin <ajg@argonet.co.uk>
Date2012-04-04 22:19 +0100
Message-ID<527b5274fdajg@argonet.co.uk>
In reply to#4778
In article <622e4d7b52.davehigton@dsl.pipex.com>,
   Dave Higton <davehigton@dsl.pipex.com> wrote:
> In message <527ad3de41dave@davenoise.co.uk>
>           "Dave Plowman (News)" <dave@davenoise.co.uk> wrote:

> > Having tried again now on the RPC I can log in - but it says
> > service not available. 

> AIUI that's their way of saying you aren't using the right browser.

> Misleading message?  Yes.

> Dave

But he uses the same browser as I do - Fresco!

Alan Griffin

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