Re: Barclays internet banking

From	Folderol <folderol@ukfsn.org>
Newsgroups	comp.sys.acorn.misc
Subject	Re: Barclays internet banking
Date	2012-04-13 21:08 +0100
Organization	UK Free Software Network
Message-ID	<20120413210832.02588dfa@debian> (permalink)
References	(2 earlier) <527aab0c3ddave@davenoise.co.uk> <ff0aaf7a52.pnyoung@pnyoung.ormail.co.uk> <20120403182434.62daeb4b@office> <fdcbca7a52.martin@blueyonder.co.uk> <almarsoft.2341288425676522659@news.orange.fr>

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On Wed, 04 Apr 2012 05:39:29 +0200
Rick Murray <heyrickmail-usenet@yahoo.co.uk> wrote:

> On Tue, 03 Apr 2012 21:38:11 +0100, Martin Bazley 
> <martin.bazley@blueyonder.co.uk> wrote:
> 
> > If a website's got as far as requesting suggestions for changes from
> > members of the public, it's already a done deal in its present 
> state.
> 
> That ought to be known as "The YouTube Principle".
> 
> 
> Best wishes,
> 
> Rick.

For what it's worth this is what i sent to Barclays. I'm not holding my breath
and am now thinking about looking around for another bank - I'm not overly
hopeful on that count either :(

Dear sirs,

I am writing to complain about the disasterous and inexplicable changes you
have made to the online banking website.

The first thing I noticed is that you silently redirect from the URL I know
well to a different one. This is something that is a well known ploy used by
criminals to hijack a link. Are you trying to make it easier for them by
getting people used to such unannounced redirects?

Secondly, your site will now not work at all without javascript being enabled.
This is another extremely well known, and often reported security nightmare. Do
you have so little concern for your customers, that you will deliberately put
them at risk?

I have a good memory. This is just as well, because, again without warning, you
have reverted to the full 12 digit membership number. Why? On the occasion that
you shortened it, you at least warned us in advance.

Why have you changed the scheme to insipid washed out  colours? Many of us do
not have 20-20 eyesight and now have to wind up the contrast to maximum to be
able to read the text at all. Similarly there seems to be no consistency to the
interface - no logical flow – not that it was especially good before.

For years I have used Firefox as my browser of choice on top of Debian Linux.
This combination has consistently remained reliable and secure and fully
updated. Sudenly I can no longer use it on your site. When I try to look at my
current account some kind of loop is initiated that locks up Firefox
completely. Yours is the only website that does this, from many hundreds I
visit on a regular basis, including a number of significant financial
institutions. The only way I was able to get to my details was to use a little
known, far less secure browser. This might have been understandable in 1999 but
is quite unacceptable in 2012.

Yours sincerely,

-- 
Will J G

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Thread

Barclays internet banking J <John_news@demon_ology.co.uk> - 2012-04-03 10:32 +0100
  Re: Barclays internet banking Howard Dawson <hsdawson@ormail.co.uk> - 2012-04-03 14:45 +0100
    Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-03 15:51 +0100
      Re: Barclays internet banking Peter Young <pnyoung@ormail.co.uk> - 2012-04-03 16:35 +0100
        Re: Barclays internet banking Folderol <folderol@ukfsn.org> - 2012-04-03 18:24 +0100
          Re: Barclays internet banking Martin Bazley <martin.bazley@blueyonder.co.uk> - 2012-04-03 21:38 +0100
            Re: Barclays internet banking. (getting OT) Peter Young <pnyoung@ormail.co.uk> - 2012-04-03 22:57 +0100
            Re: Barclays internet banking Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-04-04 05:39 +0200
              Re: Barclays internet banking Folderol <folderol@ukfsn.org> - 2012-04-13 21:08 +0100
                Re: Barclays internet banking Howard Dawson <hsdawson@ormail.co.uk> - 2012-04-14 19:34 +0100
    Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-03 20:12 +0100
      Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-03 23:17 +0100
        Re: Barclays internet banking Howard Dawson <hsdawson@ormail.co.uk> - 2012-04-04 18:40 +0100
          Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-04 19:52 +0100
            Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-04 22:18 +0100
              Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-04 23:02 +0100
                Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-05 09:41 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 10:07 +0100
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-05 10:19 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 10:35 +0100
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-05 14:23 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 16:09 +0100
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-05 17:42 +0100
                Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-05 11:59 +0100
                Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-05 14:06 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 14:16 +0100
                Re: Barclays internet banking Stewart Brodie <stewart.brodie@ntlworld.com> - 2012-04-10 21:20 +0100
                Re: Barclays internet banking Dave Higton <davehigton@dsl.pipex.com> - 2012-04-10 21:56 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-10 22:28 +0100
                Re: Barclays internet banking Tim Hill <tim@invalid.org.uk> - 2012-04-11 13:23 +0100
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-12 14:01 +0100
                Re: Barclays internet banking Chris Evans <chris@cjemicros.co.uk> - 2012-04-12 16:35 +0100
                Re: Barclays internet banking Dave Higton <davehigton@dsl.pipex.com> - 2012-04-12 20:06 +0100
                Re: Barclays internet banking Chris Evans <chris@cjemicros.co.uk> - 2012-04-13 12:51 +0100
                Re: Barclays internet banking "John Williams (News)" <UCEbin@tiscali.co.uk> - 2012-04-05 15:20 +0200
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-05 10:08 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 10:32 +0100
                Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-05 12:03 +0100
        Re: Barclays internet banking Dave Higton <davehigton@dsl.pipex.com> - 2012-04-04 21:22 +0100
          Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-04 22:19 +0100
            Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-04 23:25 +0100
              Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-05 00:04 +0100
              Re: Barclays internet banking Howard Dawson <hsdawson@ormail.co.uk> - 2012-04-05 19:02 +0100
                Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-05 20:13 +0100
                Re: Barclays internet banking Graham Thurlwell <nospam@jades.org> - 2012-04-16 22:40 +0100
                Re: Barclays internet banking Dave Symes <dave@triffid.co.uk> - 2012-04-17 05:56 +0100
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-17 10:43 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 11:06 +0100
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-17 11:18 +0100
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-17 11:19 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 13:04 +0100
                Re: Barclays internet banking druck <news@druck.org.uk> - 2012-04-19 21:41 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-19 22:07 +0100
                Re: Barclays internet banking "John Williams (News)" <UCEbin@tiscali.co.uk> - 2012-04-19 23:18 +0200
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-19 23:12 +0100
                Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-20 09:24 +0100
                Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-19 22:25 +0100
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-19 23:10 +0100
                Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-17 12:25 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 13:05 +0100
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-17 13:48 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 14:03 +0100
                Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-17 14:11 +0100
                Re: Barclays internet banking Alan Griffin <ajg@argonet.co.uk> - 2012-04-17 17:16 +0100
                Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-17 14:14 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 14:43 +0100
                Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-17 15:31 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-17 17:18 +0100
                Re: Barclays internet banking Chris Evans <chris@cjemicros.co.uk> - 2012-04-18 12:04 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-18 12:37 +0100
                Re: Barclays internet banking Robert King <rdk13@cam.ac.uk> - 2012-04-18 14:30 +0100
                Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-18 14:56 +0100
  Re: Barclays internet banking Dave Higton <davehigton@dsl.pipex.com> - 2012-04-03 20:22 +0100
    Re: Barclays internet banking Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-04-04 06:09 +0200
  Re: Barclays internet banking A.Lefevre <lefev@freeuk.com> - 2012-04-06 16:24 +0100
    Re: Barclays internet banking Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-04-06 19:24 +0200
    Re: Barclays internet banking "Dave Plowman (News)" <dave@davenoise.co.uk> - 2012-04-06 18:36 +0100
      Re: Barclays internet banking patric <patric@invalid.com> - 2012-04-07 02:05 +0200
        Re: Barclays internet banking Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-04-07 05:28 +0200
          Re: Barclays internet banking "John Williams (News)" <UCEbin@tiscali.co.uk> - 2012-04-07 11:27 +0200
            Re: Barclays internet banking Tony Moore <old_coaster@yahoo.co.uk> - 2012-04-07 21:54 +0000
              Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-12 21:39 +0100
                Re: Barclays internet banking Tony Moore <old_coaster@yahoo.co.uk> - 2012-04-12 22:42 +0000
                Re: Barclays internet banking Russell Hafter News <see.sig@walkingingermany.invalid> - 2012-04-13 08:22 +0100
        Banking "John Williams (News)" <UCEbin@tiscali.co.uk> - 2012-04-18 21:30 +0200
          Re: Banking Rick Murray <heyrickmail-usenet@yahoo.co.uk> - 2012-04-19 19:01 +0200
  Re: Barclays internet banking Howard Dawson <hsdawson@ormail.co.uk> - 2012-04-10 19:33 +0100
    Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-10 22:30 +0100
    Re: Barclays internet banking A.Lefevre <lefev@freeuk.com> - 2012-04-10 23:10 +0100
      Re: Barclays internet banking Alan Calder <alan_calder@o2.co.uk> - 2012-04-11 09:11 +0100
    Re: Barclays internet banking Chris Evans <chris@cjemicros.co.uk> - 2012-04-12 11:59 +0100
  Re: Barclays internet banking A.Lefevre <lefev@freeuk.com> - 2012-04-17 21:14 +0100

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