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HP Z2 G9 installation

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  HP Z2 G9 installation Popping Mad <rainbow@colition.gov> - 2025-04-24 06:35 -0400
    Re: HP Z2 G9 installation "Carlos E.R." <robin_listas@es.invalid> - 2025-04-24 12:54 +0200
      Re: HP Z2 G9 installation The Natural Philosopher <tnp@invalid.invalid> - 2025-04-24 12:04 +0100
        Re: HP Z2 G9 installation "Carlos E.R." <robin_listas@es.invalid> - 2025-04-24 19:53 +0200
          Re: HP Z2 G9 installation Popping Mad <rainbow@colition.gov> - 2025-04-26 00:53 -0400
    Re: HP Z2 G9 installation John Ames <commodorejohn@gmail.com> - 2025-04-24 07:57 -0700
    Re: HP Z2 G9 installation Marco Moock <mm@dorfdsl.de> - 2025-04-24 21:16 +0200
      Re: HP Z2 G9 installation Popping Mad <rainbow@colition.gov> - 2025-04-26 00:57 -0400
        Re: HP Z2 G9 installation Marco Moock <mm@dorfdsl.de> - 2025-04-26 10:59 +0200
          Re: HP Z2 G9 installation Popping Mad <rainbow@colition.gov> - 2025-04-27 01:47 -0400
          Re: HP Z2 G9 installation Lawrence D'Oliveiro <ldo@nz.invalid> - 2025-04-30 09:15 +0000
    Re: HP Z2 G9 installation Stéphane CARPENTIER <sc@fiat-linux.fr> - 2025-04-25 20:30 +0000

#67205 — HP Z2 G9 installation

I brought an HP Z2 G9 from the HP store with Windows preinstalled on
it... it was much cheaper than a customized linux ready version.

The UEFI does not has a classic version and the boot rom has been set to
turn off secure boot and to boot from the USB.  It can see the USB
device but it will not boot into the installation boot loader.  It just
stares back at me with a blank screen.

I am looking for suggestions.  The thing comes with something called the
Wolf Security system that shows up on the boot screen when it powers up.
 I have turned off everything the UEFI boot rom that I see that might be
causing a problem.

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#67206

On 2025-04-24 12:35, Popping Mad wrote:
> I brought an HP Z2 G9 from the HP store with Windows preinstalled on
> it... it was much cheaper than a customized linux ready version.
> 
> The UEFI does not has a classic version and the boot rom has been set to
> turn off secure boot and to boot from the USB.  It can see the USB
> device but it will not boot into the installation boot loader.  It just
> stares back at me with a blank screen.
> 
> I am looking for suggestions.  The thing comes with something called the
> Wolf Security system that shows up on the boot screen when it powers up.
>   I have turned off everything the UEFI boot rom that I see that might be
> causing a problem.

Maybe try a different USB socket?

Of course, google "linux install HP Z2 G9"

-- 
Cheers, Carlos.

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#67207

On 24/04/2025 11:54, Carlos E.R. wrote:
> On 2025-04-24 12:35, Popping Mad wrote:
>> I brought an HP Z2 G9 from the HP store with Windows preinstalled on
>> it... it was much cheaper than a customized linux ready version.
>>
>> The UEFI does not has a classic version and the boot rom has been set to
>> turn off secure boot and to boot from the USB.  It can see the USB
>> device but it will not boot into the installation boot loader.  It just
>> stares back at me with a blank screen.
>>
>> I am looking for suggestions.  The thing comes with something called the
>> Wolf Security system that shows up on the boot screen when it powers up.
>>   I have turned off everything the UEFI boot rom that I see that might be
>> causing a problem.
> 
> Maybe try a different USB socket?
> 
> Of course, google "linux install HP Z2 G9"
> 
I found one of my HPs wouldn't install until I went through all the 
UEFI/legacy bios style options and one of them worked.

Just  try everything.


-- 
“Politics is the art of looking for trouble, finding it everywhere, 
diagnosing it incorrectly and applying the wrong remedies.”
― Groucho Marx

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#67210

On 2025-04-24 13:04, The Natural Philosopher wrote:
> On 24/04/2025 11:54, Carlos E.R. wrote:
>> On 2025-04-24 12:35, Popping Mad wrote:
>>> I brought an HP Z2 G9 from the HP store with Windows preinstalled on
>>> it... it was much cheaper than a customized linux ready version.
>>>
>>> The UEFI does not has a classic version and the boot rom has been set to
>>> turn off secure boot and to boot from the USB.  It can see the USB
>>> device but it will not boot into the installation boot loader.  It just
>>> stares back at me with a blank screen.
>>>
>>> I am looking for suggestions.  The thing comes with something called the
>>> Wolf Security system that shows up on the boot screen when it powers up.
>>>   I have turned off everything the UEFI boot rom that I see that 
>>> might be
>>> causing a problem.
>>
>> Maybe try a different USB socket?
>>
>> Of course, google "linux install HP Z2 G9"
>>
> I found one of my HPs wouldn't install until I went through all the 
> UEFI/legacy bios style options and one of them worked.
> 
> Just  try everything.

One of my machines would not install from the USB-3 socket, it would 
only work from the USB-2 sockets. It is a Lenovo.

-- 
Cheers, Carlos.

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#67222

On 4/24/25 1:53 PM, Carlos E.R. wrote:
> On 2025-04-24 13:04, The Natural Philosopher wrote:
>> On 24/04/2025 11:54, Carlos E.R. wrote:
>>> On 2025-04-24 12:35, Popping Mad wrote:
>>>> I brought an HP Z2 G9 from the HP store with Windows preinstalled on
>>>> it... it was much cheaper than a customized linux ready version.
>>>>
>>>> The UEFI does not has a classic version and the boot rom has been
>>>> set to
>>>> turn off secure boot and to boot from the USB.  It can see the USB
>>>> device but it will not boot into the installation boot loader.  It just
>>>> stares back at me with a blank screen.
>>>>
>>>> I am looking for suggestions.  The thing comes with something called
>>>> the
>>>> Wolf Security system that shows up on the boot screen when it powers
>>>> up.
>>>>   I have turned off everything the UEFI boot rom that I see that
>>>> might be
>>>> causing a problem.
>>>
>>> Maybe try a different USB socket?
>>>
>>> Of course, google "linux install HP Z2 G9"
>>>
>> I found one of my HPs wouldn't install until I went through all the
>> UEFI/legacy bios style options and one of them worked.
>>
>> Just  try everything.
> 
> One of my machines would not install from the USB-3 socket, it would
> only work from the USB-2 sockets. It is a Lenovo.
> 


I tried multiple usb drives and all the sockets :)

I got this from the HP 'support' community

 HP SUPPORT
COMMUNITY
	hp

04-24-2025 05:38 AM

Hi mrbrklyn,
TheOldMan has replied to your question Z2 g9 linux installation in the
HP Support Community.

Subject: Re: Z2 g9 linux installation

While I have not actually had to work with Wolf Security system before,
it is set-up to prevent such an activity as loading an OS different from
Windows.  It is not impossible but you need the manual for from HP to
see the procedure on "How to" get started. Since Windows is already
loaded, you can go to the support site Official HP® Desktop Drivers and
Software Download | HP® Support Scroll down to the "Let HP detect your
product" and then follow the prompts to get to the proper support page.
Look for the Maintenance and Service Manual . Here is a guide for Wolf
Security HP Wolf Security User Guide

If you want to let TheOldMan know their reply was helpful for you or
want to reply, you can go to the discussion in the community

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#67209

On Thu, 24 Apr 2025 06:35:33 -0400
Popping Mad <rainbow@colition.gov> wrote:

> I brought an HP Z2 G9 from the HP store with Windows preinstalled on
> it... it was much cheaper than a customized linux ready version.
> 
> The UEFI does not has a classic version and the boot rom has been set
> to turn off secure boot and to boot from the USB.  It can see the USB
> device but it will not boot into the installation boot loader.  It
> just stares back at me with a blank screen.
> 
> I am looking for suggestions.  The thing comes with something called
> the Wolf Security system that shows up on the boot screen when it
> powers up. I have turned off everything the UEFI boot rom that I see
> that might be causing a problem.

Modern HPs are irredeemable garbage; the firmware lockout shenanigans
are just the beginning. Wait'll the PSU dies and you realize they made
it a proprietary standard just so's you have to buy an OEM replacement!

It's *probably* possible to work around the boot issue, but it's not
worth the bother (even getting using one of these things to boot a
Windows install on another disk took hours, when our receptionist's PC
died a couple years back.) Save yourself the headache - take it back to
the store and get literally *anything* else.

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#67212

On 24.04.2025 06:35 Uhr Popping Mad wrote:

> I am looking for suggestions.  The thing comes with something called
> the Wolf Security system that shows up on the boot screen when it
> powers up. I have turned off everything the UEFI boot rom that I see
> that might be causing a problem.

What doesn't work?
Can you boot from the installation media?

-- 
kind regards
Marco

Send spam to 1745469333muell@stinkedores.dorfdsl.de

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#67223

On 4/24/25 3:16 PM, Marco Moock wrote:
> What doesn't work?

It recognises the thumb drive and then turns to a blank screen.

The computers UEFI boot log shows an empty string... which is not useful
so what is the point.


I am wondering if I have to just let the machine sit for a while with
the blank screen for like 10 minutes.  I seem to have a memory of
needing to do that once.

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#67224

On 26.04.2025 00:57 Uhr Popping Mad wrote:

> On 4/24/25 3:16 PM, Marco Moock wrote:
> > What doesn't work?  
> 
> It recognises the thumb drive and then turns to a blank screen.

How did you create the install drive?

I recommend copying the image with dd and not using tools that alter it
in any way.

-- 
kind regards
Marco

Send spam to 1745621840muell@stinkedores.dorfdsl.de

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#67229

On 4/26/25 4:59 AM, Marco Moock wrote:
> On 26.04.2025 00:57 Uhr Popping Mad wrote:
> 
>> On 4/24/25 3:16 PM, Marco Moock wrote:
>>> What doesn't work?  
>>
>> It recognises the thumb drive and then turns to a blank screen.
> 
> How did you create the install drive?
> 
> I recommend copying the image with dd and not using tools that alter it
> in any way.
> 


See this conversation from the Artix Linux community and see my comment
below

24 April 2025, 05:16:23
I brought an HP Z2 G9 from the HP store with Windows preinstalled on
it... it was much cheaper than a customized Linux ready version.

The UEFI does not has a classic version and the boot rom has been set to
turn off secure boot and to boot from the USB. It can see the USB
device but it will not boot into the installation boot loader. It just
stares back at me with a blank screen.

I am looking for suggestions. The thing comes with something called the
Wolf Security system that shows up on the boot screen when it powers up.
I have turned off everything the UEFI boot rom that I see that might be
causing a problem.

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Re: HP Z2 G9
Reply #1 – 24 April 2025, 09:19:14
Try with the nvidia or other 2nd gpu disabled.
If that does not help try boot option nomodeset.

artist

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Re: HP Z2 G9
Reply #2 – 24 April 2025, 11:34:05
what is option nomodeset.? I don't think it has two GPus although it
has two ports. It occured to me that it might be a display problem
because I saw that on internet as someone eleses trouble, but I don't
think it has more than one GPU. I sent you the specs before.

Mind you I have done over a thousand installfests over my lifetime. So
this is unexpected and frustrating.

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mrbrklyn
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Re: HP Z2 G9
Reply #3 – 24 April 2025, 11:40:50

HP Z2 Tower G9 Workstation with 3 Yr Warranty & Wolf Pro Security
HP Z2 Tower G9 Workstation with 3 Yr Warranty & Wolf Pro Security
Operating system
Windows 11 Pro [1]
Processor
Intel® Core™ i9-14900 (up to 5.4 GHz Max Turbo frequency, 36 MB L3
cache, 24 cores, 32 threads) [6] [7]
Graphics
Integrated: Intel® UHD Graphics 770
Memory
64 GB DDR5-4800 MT/s (2 x 32 GB)
Memory slots
4 DIMM
Hard drive
1 TB HP Z Turbo Drive PCIe® Gen4 TLC M.2 SSD
Wireless technology
Intel® Wi-Fi 7 BE200 (2x2) and Bluetooth® 5.4 wireless card, non-vPro®
Power supply
700 W 92% efficient, wide-ranging, active PFC
External I/O Ports
Front : 4 SuperSpeed USB Type-A 10Gbps signaling rate (1 charging); 1
universal audio jack
Rear : 1 audio-in; 1 audio-out; 1 RJ-45; 2 DisplayPort™ 1.4; 2
SuperSpeed USB Type-A 10Gbps signaling rate; 1 SuperSpeed USB Type-A
5Gbps signaling rate; 3 USB Type-A 480Mbps signaling rate
Expansion slots
1 PCIe 3 x4 (x16 connector); 1 PCIe 3 x4 (x4 connector); 1 PCIe 3 x1 (x4
connector); 1 PCIe 5 x16 (x16 connector); 1 M.2 2230 PCIe 3 X1 for WLAN
1 M.2 2230 slot for WLAN and 3 M.2 2280 slots for storage
Energy efficiency
EPEAT® registered ENERGY STAR® certified
Audio Features
Realtek ALC3205-VA2-CG, 2.0W internal mono speaker
Pointing device
HP Wired 320M Mouse
Keyboard
HP Wired Desktop 320K Keyboard
Dimensions (W X D X H)
14 x 6.7 x 15.2 in
Weight
Starting at 13.7 lb
Warranty
3 year (3/3/3) limited warranty includes 3 years of parts, labor and
on-site repair. Terms and conditions vary by country. Certain
restrictions and exclusions apply.
Support Service Included
HP 3 Years Wolf Pro Security Edition Service. For terms and conditions,
please visit https://h20195.www2.hp.com/v2/GetPDF.aspx/4AA8-1150ENW &
https://www8.hp.com/h20195/v2/getpdf.aspx/4AA5-7123ENUS.pdf
Software included
HP Support Assistant; HP PC Hardware Diagnostics Windows; HP Image
Assistant; HP Manageability Integration Kit; Performance Advisor 3.0
Security management
HP Secure Erase; HP Sure Click; HP BIOSphere Gen6; HP Sure Admin; Hood
Sensor Optional Kit; HP Client Security Manager Gen6; HP Sure Start
Gen7; HP Sure Recover Gen4; HP Sure Sense Gen2; HP Sure Run Gen5 [19]
[20] [21] [22] [23] [24] [25] [26] [33]
Security software license
HP Wolf Pro Security Edition (3 years) [56]
Sustainable Impact Specifications
80 Plus® Gold power supplies available; Bulk packaging available; Molded
paper pulp cushion inside box is 100% sustainably sourced and
recyclable; 45% post-consumer recycled plastic; 10% ITE-derived closed
loop plastic; Low halogen PCAs; Product Carbon Footprint; Ocean-bound
plastic in system fan, processor fan and speaker [34] [35] [36] [37] [38]
1 - Not all features are available in all editions or versions of
Windows. Systems may require upgraded and/or separately purchased
hardware, drivers, software or BIOS update to take full advantage of
Windows functionality. Windows is automatically updated and enabled.
High speed internet and Microsoft account required. ISP fees may apply
and additional requirements may apply over time for updates. See
http://www.windows.com. 3 - For detailed OS/hardware support information
for Linux, see: http://www.hp.com/support/linux_hardware_matrix . 4 -
Multicore is designed to improve performance of certain software
products. Not all customers or software applications will necessarily
benefit from use of this technology. Performance and clock frequency
will vary depending on application workload and your hardware and
software configurations. Intel’s numbering, branding and/or naming is
not a measurement of higher performance. 5 - For full Intel® vPro™
functionality, Windows 11 Pro 64 bit, a vPro supported processor, vPro
enabled chipset, vPro enabled wired LAN and/or WLAN card and TPM 2.0 are
required. Some functionality requires additional 3rd party software in
order to run. See http://intel.com/vpro . 6 - Multi-core is designed to
improve performance of certain software products. Not all customers or
software applications will necessarily benefit from use of this
technology. Performance and clock frequency will vary depending on
application workload and your hardware and software configurations.
Intel’s numbering, branding and/or naming is not a measurement of higher
performance. 7 - Intel® Turbo Boost performance varies depending on
hardware, software and overall system configuration. See
http://www.intel.com/technology/turboboost/ for more information. 8 -
Flex IO port and one PCIe slot will be occupied when Thunderbolt is
installed. About Thunderbolt compatibility, please refer to the FAQ of
Thunderbolt community. https://www.thunderbolttechnology.net/tech/faq .
9 - Keyboard and Mouse are optional or add on features. 10 - Specific
chassis required for 550 W 92% efficient, wide-ranging, active PFC power
supply. 13 - Based on US EPEAT® registration according to IEEE
1680.1-2018 EPEAT®. EPEAT® status varies by country. Visit www.epeat.net
for more information. 16 - HP Performance Advisor Software - HP
Performance Advisor is ready and waiting to help you get the most out of
your HP Workstation from day one—and every day after. Learn more or
download at:
https://www8.hp.com/us/en/workstations/performance-advisor.html 17 - HP
Support Assistant requires Windows and Internet access. 18 - HP
Manageability Integration Kit can be downloaded from
http://www8.hp.com/us/en/ads/clientmanagement/overview.html 19 - HP
Client Security Manager Gen7 requires Windows and is available on the
select HP PCs. 20 - HP BIOSphere Gen6 features may vary depending on the
platform and configurations. 21 - HP Sure Click requires Windows 11 Pro
or Enterprise. See https://bit.ly/2PrLT6A_SureClick for complete
details. 22 - HP Sure Start Gen7 is available on select HP PCs and
workstations. See product specifications for availability. 23 - HP Sure
Run Gen5 is available on select HP PCs and requires Windows 10 and
higher. 24 - HP Sure Recover Gen4 is available on select HP PCs and
requires an open network connection. You must back up important files,
data, photos, videos, etc. before using HP Sure Recover to avoid loss of
data. 25 - HP Secure Erase for the methods outlined in the National
Institute of Standards and Technology Special Publication 800-88 "Clear"
sanitation method. HP Secure Erase does not support platforms with
Intel® Optane™. 26 - HP Sure Sense requires Windows 11 Pro or Enterprise
and supports Microsoft Internet Explorer, Google Chrome™, and Chromium™.
Supported attachments include Microsoft Office (Word, Excel, PowerPoint)
and PDF files in read only mode, when Microsoft Office or Adobe Acrobat
are installed. 27 - A certified preloaded version of Ubuntu® 20.04 LTS
is available from HP for this platform. 28 - Wireless access point and
Internet service required and sold separately. Availability of public
wireless access points limited. Wi-Fi 6 (802.11ax) is backwards
compatible with prior 802.11 specs. Wi-Fi 7 not available with 12th Gen
Intel ADL processors; Wi-Fi 7 (802.11BE) functionality requires Windows
11 24H2, select Intel® processor, and a Wi-Fi 7 router, sold separately.
Wi-Fi 7 is backwards compatible with prior 802.11 specs. Available in
countries where Wi-Fi 7 is supported. 29 - Due to the non-industry
standard nature of some third-party memory modules, we recommend HP
branded memory to ensure compatibility. If you mix memory speeds, the
system will perform at the lower memory speed. 30 - Intel I350-T4 4-port
GbE NIC is an AMO only. 31 - TCO Certified configurations available when
ENERGY STAR configurations are selected with a USB type C connector.
ENERGY STAR available with a combination of high-performance CPU’s,
high-performance GPU’s and select memory configurations. 32 - NVIDIA®
T400 (2 GB GDDR6 dedicated) may go End of Life in late 2022. 33 - HP
Sure Admin requires Windows 10 or higher, HP BIOS, HP Manageability
Integration Kit from http://www.hp.com/go/clientmanagement and HP Sure
Admin Local Access Authenticator smartphone app from the Android or
Apple store. 34 - Recycled metal is expressed as a percentage of the
total weight of the metal according to ISO 14021 definitions for metal
parts over 25 grams. 35 - Recycled plastic is expressed as a percentage
of the total weight plastic. Post-consumer recycled is based on the
definition set in the EPEAT standard for computers, IEEE 1680.1-2018
standard. 36 - 100% of paper-based packaging made from sustainably
sourced, certified, and recycled fibers. 37 - External power supplies,
WWAN modules, power cords, cables and peripherals excluded. Service
parts obtained after purchase may not be Low Halogen. 38 - For more
information about Product Carbon Footprint visit:
https://h20195.www2.hp.com/v2/library.aspx?doctype=95&footer=95&filter_doctype=no&showregionfacet=yes&filter_country=no&cc=us&lc=en&filter_oid=no&filter_prodtype=rw&prodtype=ij&showproductcompatibility=yes&showregion=yes&showreglangcol=yes&showdescription=yes%23doctype-95&sortorder-popular&teasers-off&isRetired-false&isRHParentNode-false&titleCheck-false#doctype-95&sortorder-popular&teasers-off&isRetired-false&isRHParentNode-false&titleCheck-false
. 56 - This product includes a three (3) year license of HP Wolf Pro
Security Edition which includes HP Sure Click Pro and HP Sure Sense Pro.
The HP Wolf Pro Security Edition software is licensed under the license
terms of the HP End User License Agreement (EULA) that can be found at:
https://support.hp.com/us-en/document/ish_3875769-3873014-16 as modified
by the following: “7. Term. Unless otherwise terminated earlier pursuant
to the terms contained in this EULA, the license for the HP Wolf Pro
Security Edition (HP Sure Sense Pro and HP Sure Click Pro) is effective
upon activation and will continue for thirty six (36) months thereafter
(“Initial Term”). At the end of the Initial Term you may either (a)
purchase a renewal license for the HP Wolf Pro Security Edition from
HP.com, HP Sales or an HP Channel Partner, or (b) continue using the
standard versions of HP Sure Click and HP Sure Sense at no additional
cost with no future software updates or HP Support.”

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mrbrklyn
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Re: HP Z2 G9
Reply #4 – 24 April 2025, 11:50:45
BTW - I am not getting to grub. It sees the USB stick but when you
chose to boot off it, it just gives me a blank sceen. Even the UEFI
boot log shows nothing. I am wondering if it is a secure boot problem.
I am really at a loss. Maybe I should just let it sit for a half hour
and I am being impatient?

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Artist
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Re: HP Z2 G9
Reply #5 – 24 April 2025, 12:08:57
This box indeed seems to only have an Intel gpu.

'nomodeset' is a kernel parameter and for an Intel gpu 'i915.modeset=0'
also needs to be specified as per
https://wiki.archlinux.org/title/Kernel_mode_setting#Disabling_modesetting
This often helps in similar cases.

artist

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Re: HP Z2 G9
Reply #6 – 24 April 2025, 13:00:27
that is good and well, but I need to get there first.

I have this remote memory of needing to let the system sit for a while
before it accepted the USB disk for some HP system.

I just don't know where to proceed with this. There are now a zillion
useless options in the bios setting including secure boot. I turned off
secure boot, I don't know if that is enough. I turned off all the
remove monitoring features and cloud based crap.

It will start a windows installation from the preinstalled OS. The bios
rom EFi just will not seem to boot any USB disks, and I tried several.

I created the artix disk with standard dd commands. I assume the images
have been tested on a EFI environment.

In theory, one doesn't even need grub. You can keep the MS boot loader
and just point it at the appropriate vzlinuz?

I really just want to get this done and not return the box to HP. It is
not easy to get hardware this powerful for the price I got it for. But
it is not worth anything if I can't install Artix on it.

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Re: HP Z2 G9
Reply #7 – 24 April 2025, 13:26:22
There seem to be various online sources of advice when I searched for
wolf security system boot from usb, this is only a couple of the
results, but I have no idea if any of them would work:
https://support.hpwolf.com/s/article/USB-Boot-Assessment
https://askubuntu.com/questions/1472895/hp-wolf-security-zbook-g9-laptop

Another method that occurs to me if it really won't boot from a USB, is
to physically take out the drive and put in another one with Artix
already installed and booting, created in an enclosure or on another
machine.

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Re: HP Z2 G9
Reply #8 – 24 April 2025, 14:22:56
At work I had an HP Z-Book Fury with HP Wolf on it for a short while,
and ran Artix on it. It also came with Windows pre-installed.
I had a look at some bios settings at these might be what I neded to set
at the time:

Disabled:
- Secure boot
- TPM
- RTM/SMM
- Fastboot

Enabled:
- USB Storage Boot

artist

Last Edit: 24 April 2025, 14:31:28 by Artist
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Re: HP Z2 G9
Reply #9 – Today at 04:18:48
can't turn off TPM any longer

Last Edit: Today at 06:31:26 by mrbrklyn
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Re: HP Z2 G9
Reply #10 – Today at 06:41:35
I
Quote from: Artist – on 24 April 2025, 14:22:56

At work I had an HP Z-Book Fury with HP Wolf on it for a short
while, and ran Artix on it. It also came with Windows pre-installed.
I had a look at some bios settings at these might be what I neded to
set at the time:

Disabled:
- Secure boot
- TPM
- RTM/SMM
- Fastboot

Enabled:
- USB Storage Boot

artist

am sending this entire piece of garbage back to HP for a refund.

I've tried everything. I ran through the MS Windows install and tried
to remove Wolf Security, and it removed everything but it still boots
with Wolf Security on the splash page when it boots. There is nothing
that can be done to get a new HP workstation to remove Windows and
install Linux.

Further more, they treat you like total crap with customer service and
tech support. I have brought nearly 100 HP systems over the years from
the mid-1990's and NEVER have they treated me as poorly as they have
this time around.

First, their is a whole issue with the AI system blocking you from
getting any real help. Then they offshore you to a barely literate
person in the Philippines. I got tired of playing word games with them
and asked them to switch me to someone stateside.

The stateside resolution person was OK, but I was so fed up and worked
up at that pointed, that I just wanted to return it. I KNOW that a tech
support person could probably guilded to fix the issue in 10 minutes,
or clarified if it was even possible to get around the broken UEFI but
HP just refuses to let you through.

My catecholamines are up and my heart is pounding over this. I'll
probably keel over and have a heart attack.

Never Never Never buy from HP anymore. The company is being destroyed
anyway from some activist investor.

This box was actually going to be used for a charitable purpose which
makes me even more angry.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


I have been using HP workstations in my pharmacies and at home and in my
computer activities SINCE the mid 1990s. If I have brought 10 HP
systems, I have brought 100. I had 15 WebOS tablets as well, especially
after you put them on a firesale. I gave them to my kids (I have six kids).

I've been teaching and using Linux on them for decades and have
recommended them to students as well.

I have NEVER been as fustrated as I am now with HP. My current
workstation, which is an HP Z240 was last purchased for my Masters
Degree which I took at the young age of 56. I take great personal pride
in it. It has been flawless with Artix Linux for compiling and doing a
ton of video editing on Linux.

This last machine which I purchased this month, will not let me boot
from the USB. As far as I can tell, there is no way to make it do it and
I've installed thosuands of Linux boxes on HPs for installfests and
business.


I called before I made this purchases and was assured all Z2 G9s can
install Linux. That ended up being bullshit.

My guess is that the Wolf Security is doing some non-compliant operation
to the UEFI standard.

Regardless, I am sure 10 miutes with tech support would be able to get
to the bottom of this but instead over TWO DAYS I had to play games
talking to your stupid AI on the phone which got nowhere and ended up
with it hanging up on me.

Two days getting NOWHERE, talking to a machine who could CARE LESS ABOUT
ME.

Congradualtions!  You have exhausted ***decades worth of customer
loyalty an good will*** in 48 hours of contempt for your customers.

What a WASTE to invest so much in brand trust and rip it up because your
PHONE SYSTEM PISSES OFF USERS and your computers system are now locked down.

This is a TOWER, not a rack mount. It is not running cloud services.
It is a development platform. There is NO REASON for cloud based BIOS
services and locked down UEFI. This is crap thinking.

But nothing is worst than being treated like shit.

PICK UP THE DAMN PHONE.

PICK UP THE DAMN PHONE.

PICK UP THE DAMN PHONE.

PICK UP THE DAMN PHONE.


And for what it is worth the Serial Number is

Serial Number: MXL5033YW1

Which until TONIGHT you refused to accept on any of the tech support
systems for the registration.


Ruben Safir RPh, MC Comp Sci, President of NYLXS

-- 
So many immigrant groups have swept through our town
that Brooklyn, like Atlantis, reaches mythological
proportions in the mind of the world - RI Safir 1998
http://www.mrbrklyn.com
DRM is THEFT - We are the STAKEHOLDERS - RI Safir 2002

http://www.nylxs.com - Leadership Development in Free Software
http://www.brooklyn-living.com

Being so tracked is for FARM ANIMALS and extermination camps,
but incompatible with living as a free human being. -RI Safir 2013

_______________________________________________
Hangout mailing list
Hangout@nylxs.com
http://lists.mrbrklyn.com/mailman/listinfo/hangout

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#67265

On Sat, 26 Apr 2025 10:59:51 +0200, Marco Moock wrote:

> I recommend copying the image with dd and not using tools that alter it
> in any way.

Yes. Also worthwhile, try to boot with SystemRescue
<https://www.system-rescue.org/>, just for comparison. I lately came
across a system where a different distro (or at least its newest
version) had trouble booting, but SystemRescue came up OK.

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#67216

Le 24-04-2025, Popping Mad <rainbow@colition.gov> a écrit :
> I brought an HP Z2 G9 from the HP store with Windows preinstalled on
> it... it was much cheaper than a customized linux ready version.

Let say that HP have two kinds of computers. Either they sell good
computers to companies or they sell garbage to end user. If your
company can buy HP computers, you shouldn't do the same. That being
said, lets look at your issue. Maybe you can use it.

> The UEFI does not has a classic version 

What does that mean? I didn't see that many BIOS/UEFI boot menus, but I
never saw two identical in decades. Each time I looked in the UEFI/BIOS
menu, I see something different.

> and the boot rom has been set to turn off secure boot and to boot from
> the USB.

It's a good start. 

> It can see the USB device but it will not boot into the installation
> boot loader.  It just stares back at me with a blank screen.

Yes, it can be an issue with your USB stick. To be sure about it, try to
boot with it on another computer.

> I am looking for suggestions.

I would have two other suggestions. First, when you say you tell your
UEFI to boot on the USB stick, are you sure it's the first thing in the
order of boot devices? I believe it's not the issue, but it can be.

Second, I'd say your issue is with a fast boot. Do you have something
like that activated? I believe you have and it's probably your issue.
The fast boot option it to boot faster: the boot doesn't look in the
options of the UEFI but is launched with the last options used to boot.
It's faster to boot that way, but it doesn't care about the changes you
made in your UEFI menu. So, look for it, and deactivate anything that
look like that: I strongly believe it's your issue.

Lastly, I saw some computers which needed to boot from Windows. If it's
your case, you have to launch Windows. And tell Windows to boot from the
USB stick. If it's your case, be careful, because Windows can launch the
USB stick successfully, then Linux will be installed correctly, but when
you remove your USB stick your UEFI can be unable to find Windows
without trying to find Linux. There are some ways around it, but they
are not obvious. In that case, it can be better to know someone who can
help or to ask your seller to take your computer back.

-- 
Si vous avez du temps à perdre :
https://scarpet42.gitlab.io

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