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Microsoft lies to itself.

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Quote (Subject: SRX1302628085ID - Microsoft Answer Desk)

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Hi Larry,



Thanks for reaching out to Answer Desk
<http://support.microsoft.com/contactus> .



It looks like we couldn't reach you for your scheduled call so we're
closing your service request.



Come back if you still need help.



Have you heard about Microsoft's newest operating system, Windows 10?
Learn more <http://go.microsoft.com/fwlink/p/?LinkId=617166> .



Thanks again for choosing Answer Desk. We're here when you need us.



The Microsoft Answer Desk team





Please don't reply to this message. If you need more help, come back to
Answer Desk <http://support.microsoft.com/contactus> . Your service
request is 1302628085 in case you need it.



Read the Microsoft Answer Desk service agreement
<http://support.microsoft.com/answerdesk/sa> .
Unquote

On Tuesday , after a full day of not listening to anything I said, and 
appointment was made unilaterally to call me at noon [plus or minus--I 
don't remember the exact time] at the phone on the desk with the 
computer for the purpose of completely destroying my system and 
installing the software anew (Microsoft New Technology for "turn it of, 
count to 12, turn it back on and call in again if it still doesn't work").

At 8:00 somebody called my cell phone, which was at the other end of the 
house and down two flights of stairs..

I spent the WHOLE DAY trying to get somebody to take an interest in the 
problem.  Silly me.

Finally, late in the day the poor zero on the phone, in tears, made a 
new appointment for 8:00 AM on Thursday.

Beginning at 7:00 I was at that desk, with my cell phone--neither ever rang.

Finally, at 11:00 I gave up and scrapped the system.

And sending emails like the one quoted above from an address that does 
not accept replies is just hostile.

Why don't you accept replies and ignore them like you do telephone calls 
and chat lines?
-- 
sed quis custodiet ipsos custodes? (Juvenal)

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Microsoft lies to itself. Larry Sheldon <lfsheldon@gmail.com> - 2015-09-04 15:07 -0500

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