tix84.dll problem associated w Corel's Paint Shop Photo Pro X3

From	Mick Nowell <nohelp@all.net>
Newsgroups	comp.lang.python
Subject	tix84.dll problem associated w Corel's Paint Shop Photo Pro X3
Date	2011-05-11 23:27 -0700
Organization	loose
Message-ID	<2vtms6dsd41b358bcr5f6pgvat4d0m5g75@4ax.com> (permalink)

Show all headers | View raw

Sorry if this gets lengthy but that's the trouble I've gone through.

I sent this to a Python SIG at <distutils-sig@python.org>

    This request may be beyond the scope of your help. I am trying to
solve an issue that involves tix84.dll, a side-by-side error, .mp4
extension, and a wininst.exe that occurs from within Corel’s Paint
Shop Photo Pro x3 a.k.a. PSP. 
-SNIP- cont'd
    Python was included in Corel’s Paint Shop Photo Pro x3 version
that I installed. Strangely the tix84.dll is not present in the Python
dll library directory that is installed by PSP. I did locate that file
from a known source and place it there which allows a certain PSP
installation package to operate (which I believe is not supposed to
occur in the first place); that would be wininst-8_d.exe which is
present in the proper directory – yet Windows error log reports that
it can’t find it. This installer wouldn’t continue without that dll.
Now that it was able to continue and finish this peculiar
installation, any attempt to start the program halts with
“DetectLanguage()error. Exiting.”  The program did function normally
in every way it was supposed to previous to this odd installation. The
strangest thing is that this installer was only initiated when I would
attempt to open an .mp4 file in any fashion whether PSP was running or
not. Until recently I would normally cancel the install operation and
if I was running the application PSP would continue as usual. I
ignored it. This was the first program I had installed after
completely installing and updating a clean Windows 7 64bit on a new
machine. The PSP program itself was further updated four times. This
problem occurred before and after that procedure. Everything else that
has been installed, 32 or 64 bit, has performed perfectly...well as
perfect as humans can get.
-SNIP-.
---------END------------------


Here is the first message I sent to Corel's board
---------------------------------

Re: Error 1706 PSPPro.msi everytime i open MP4 file

Win 7 Home Pro. 64bit
At any time while trying to open an mp4 file whether or not PSP is
running causes several different PSP installer windows go through the
motions of trying to install "something." It fails because of what I
understand is a  Python build problem which doesn't include a dll. See
error below:
-------------------------------------
Log Name: Application
Source: MsiInstaller
Date: 2011-05-08 11:33:53 AM
Event ID: 1004
Task Category: None
Level: Warning
Keywords: Classic
User: x
Computer: x
Description:
Detection of product '{DE4BF4BE-3CDC-43B5-BBDA-DDDA73103111}', feature
'PSPPro', component '{90AAF95F-F6DB-E4D4-2CF2-772A88AF8102}' failed.
The resource 'C:\Program Files (x86)\Corel\Corel PaintShop Photo
Pro\X3\PSPClassic\Python Libraries\DLLs\tix84.dll' does not exist.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1004</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-05-08T18:33:53.000000000Z" />
<EventRecordID>8945</EventRecordID>
<Channel>Application</Channel>
<Computer>x</Computer>
<Security UserID="x" />
</System>
<EventData>
<Data>{DE4BF4BE-3CDC-43B5-BBDA-DDDA73103111}</Data>
<Data>PSPPro</Data>
<Data>{90AAF95F-F6DB-E4D4-2CF2-772A88AF8102}</Data>
<Data>C:\Program Files (x86)\Corel\Corel PaintShop Photo
Pro\X3\PSPClassic\Python Libraries\DLLs\tix84.dll</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
</EventData>
</Event>
---------------------------------------------
So I inserted this file (tix84.dll) from a known source (link snipped)
expecting the PSP installer to continue next time. I restarted and
opened an mp4 again. The PSP installer runs again, of course, this
time locating the dll; however, a box opens again asking me to insert
the disk to find the file PSP.msi. So I find my PSP disk and through
that box I browse the disk to my version of the PSP.msi and continue.
There is a box that states "25 minutes remaining." Dammit ,errrr, I
mean shucks. After only 3 or 4 minutes it says "70 minutes remaining."
DoubleDammit. So only 15 seconds later (not 75 min.s) the install
completes. What did it install? I don't know. An error still occurs
(see below) but it WORKS! No more install boxes appear.....yet.
The program functions at the moment without rebooting.
Now this error appears:
---------------------------------------------

Log Name: Application
Source: MsiInstaller
Date: 2011-05-08 12:30:16 PM
Event ID: 1004
Task Category: None
Level: Warning
Keywords: Classic
User: x
Computer: x
Description:
Detection of product '{DE4BF4BE-3CDC-43B5-BBDA-DDDA73103111}', feature
'PSPPro', component '{AA9698C0-0F3D-7FCC-11D7-88229B03947F}' failed.
The resource 'C:\Program Files (x86)\Corel\Corel PaintShop Photo
Pro\X3\PSPClassic\Python
Libraries\Lib\distutils\command\wininst-8_d.exe' does not exist.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1004</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-05-08T19:30:16.000000000Z" />
<EventRecordID>8955</EventRecordID>
<Channel>Application</Channel>
<Computer>x-PC</Computer>
<Security UserID="x" />
</System>
<EventData>
<Data>{DE4BF4BE-3CDC-43B5-BBDA-DDDA73103111}</Data>
<Data>PSPPro</Data>
<Data>{AA9698C0-0F3D-7FCC-11D7-88229B03947F}</Data>
<Data>C:\Program Files (x86)\Corel\Corel PaintShop Photo
Pro\X3\PSPClassic\Python
Libraries\Lib\distutils\command\wininst-8_d.exe</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
</EventData>
</Event>


OK Corel. Your turn to put on a thinking cap.
This was the second message I sent:


ATTENTION COREL:
BIG PROBLEMS

Please examine the previous messages on this board regarding the error
produced by the .mp4 extension.
Today I tried to start the PSP full editor application after I added
the missing file (tix84.dll) to the PYTHON library. The application
now fails to start and reports this error below:

>>>
DetectLanguage()error. Exiting
<<<

I have since removed the tix84.dll (restarted), yet the program still
fails to start and continues to report that error.



From my Windows log files:

This application has failed to start because it's side-by-side
configuration is incorrect.


Log Name:      Application
Source:        SideBySide
Date:          2011-05-11 8:46:19 AM
Event ID:      33
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Name-PC
Description:
Activation context generation failed for "C:\Program Files
(x86)\Corel\Corel PaintShop Photo Pro\X3\PSPClassic\Python
Libraries\Lib\distutils\command\wininst-8_d.exe". Dependent Assembly
Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"
could not be found. Please use sxstrace.exe for detailed diagnosis.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="SideBySide" />
    <EventID Qualifiers="49409">33</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-05-11T15:46:19.000000000Z" />
    <EventRecordID>9095</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Name-PC</Computer>
    <Security />
  </System>
  <EventData>

<Data>Microsoft.VC80.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>C:\Program Files (x86)\Corel\Corel PaintShop Photo
Pro\X3\PSPClassic\Python
Libraries\Lib\distutils\command\wininst-8_d.exe</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
----------end-----------------


This file (wininst-8_d.exe) DOES in fact exist - in the exact folder
and name it is looking for. I have noted that the side by side error
has ALWAYS been present in my log files since installing and running
PSP, even when the program did properly start and operate, including
after installation of all four updates.


Here is a Readme file found inside the Python directory structure
installed by Corel PSP.
I suggest to you, Corel, that you read it carefully and provide us
with an explantion.

-------README FILE---------
This directory contains only a subset of the Distutils, specifically
the Python modules in the 'distutils' and 'distutils.command'
packages.  This is all you need to distribute and install Python
modules using the Distutils.  There is also a separately packaged
standalone version of the Distutils available for people who want to
upgrade the Distutils without upgrading Python, available from the
Distutils web page:

    http://www.python.org/sigs/distutils-sig/

The standalone version includes all of the code in this directory,
plus documentation, test scripts, examples, etc.

The Distutils documentation is divided into two documents, "Installing
Python Modules", which explains how to install Python packages, and
"Distributing Python Modules", which explains how to write setup.py
files.  Both documents are part of the standard Python documentation
set, and are available from http://www.python.org/doc/current/ .

        Greg Ward (gward@python.net)

--------END README----------------------

I hope that somebody has an inkling as to what's going on here. Thanks
for taking the time to read through this missive.

Back to comp.lang.python | Previous | Next | Find similar

Thread

tix84.dll problem associated w Corel's Paint Shop Photo Pro X3 Mick Nowell <nohelp@all.net> - 2011-05-11 23:27 -0700

csiph-web