Groups > comp.lang.java.programmer > #6548

Re: Access problems with the Oracle Technical Support Network

From	Martin Gregorie <martin@address-in-sig.invalid>
Newsgroups	comp.lang.java.programmer
Subject	Re: Access problems with the Oracle Technical Support Network
Date	2011-07-25 19:19 +0000
Organization	UK Free Software Network
Message-ID	<j0kfju$8bg$1@localhost.localdomain> (permalink)
References	<j0fbju$sat$2@localhost.localdomain> <995eglF1ahU1@mid.individual.net>

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On Mon, 25 Jul 2011 15:56:20 +0100, Nigel Wade wrote:

> On 23/07/11 21:40, Martin Gregorie wrote:
>> I'm having a total failure to in my attempts to access the Oracle
>> Technical Support network so I can research/report the JavaMail problem
>> in my preceding post, but the Main login screen shows no response
>> except to crash with a 'Contact the System Admin' message.
> 
> Which main login page? The My Oracle Support page? 
>
The one I find by coming in via 
http://www.oracle.com/technetwork/java/index.html
and clicking 'Sign in/Register for and account' gets me a blue gradient 
page with 

	Oracle 
	Access Manager 

in the top left corner,

	Error

	System error. Please re-try your action. If you continue 
	to get this error, please contact the Administrator.

In red in a pale blue box in the top right corner. URL is
https://login.oracle.com/pls/orasso/orasso.wwsso_app_admin.ls_login?
Site2pstoreToken=v1.2~656BF073~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

Its a 627 character URL and may or not be incomplete - it just ends at 
that point. 

Is this the one you mean?

> It
> does require JS and Flash to be working in your browser (their entire
> support service runs in Flash, or doesn't run in Flash, depending on the
> way the wind's blowing).
> 
I have Shockwave Flash 10.2 installed on Opera 11.50 and Javascript is 
enabled.

> I think Oracle have offloaded all the Sun pages onto a single Sparc 5
> desktop machine.
>
It certainly runs like that.

> You can access the Java bug database without any login at:
> http://bugs.sun.com/bugdatabase/
>
Yeah, but can I report bugs without being logged in? I'd be surprised if 
I can.

-- 
martin@   | Martin Gregorie
gregorie. | Essex, UK
org       |

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Access problems with the Oracle Technical Support Network Martin Gregorie <martin@address-in-sig.invalid> - 2011-07-23 20:40 +0000
  Re: Access problems with the Oracle Technical Support Network Nigel Wade <nmw-news@ion.le.ac.uk> - 2011-07-25 15:56 +0100
    Re: Access problems with the Oracle Technical Support Network Martin Gregorie <martin@address-in-sig.invalid> - 2011-07-25 19:19 +0000

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