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Re: Who gets interviewed to produce use cases?

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From "David Lamb" <david.lamb@1:261/38.remove-qhs-this>
Subject Re: Who gets interviewed to produce use cases?
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  To: Gene Wirchenko
From: David Lamb <dalamb@cs.queensu.ca>

On 07/08/2012 5:23 PM, Gene Wirchenko wrote:
>       And it could just be that the customer really does not know what
> he wants.  You can try describing it, but too often, he nods and then
> complains later that it was not what he expected.  Or the old "That's
> just what I said, but it's not what I want!"

I understand that. I was under the impression that "user centred design" 
involved a collection of practices meant to improve communication between 
customers and developers, of which UML use cases were one example.  In fact I 
recently read parts of the 3 UML books I have on hand (reference, user's guide, 
and Unified Process) and found a statement to the effect that use cases in 
particular were designed to improve communications.

But, as I said in answer to Lew upthread, I should have made clearer that use 
cases were just one example of the kind of user-centred requirements 
elicitation mechanisms I had in mind.

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Thread

Who gets interviewed to produce use cases? "David Lamb" <david.lamb@1:261/38.remove-p82-this> - 2012-08-08 06:20 +0000
  Re: Who gets interviewed to produce use cases? "Robert Klemme" <robert.klemme@1:261/38.remove-qhs-this> - 2012-08-08 19:04 +0000
  Re: Who gets interviewed to produce use cases? "Lew" <lew@1:261/38.remove-qhs-this> - 2012-08-08 19:04 +0000
    Re: Who gets interviewed to produce use cases? "Gene Wirchenko" <gene.wirchenko@1:261/38.remove-qhs-this> - 2012-08-08 19:04 +0000
      Re: Who gets interviewed to produce use cases? "Lew" <lew@1:261/38.remove-qhs-this> - 2012-08-08 19:04 +0000
      Re: Who gets interviewed to produce use cases? "David Lamb" <david.lamb@1:261/38.remove-qhs-this> - 2012-08-08 19:04 +0000
        Re: Who gets interviewed to produce use cases? "Gene Wirchenko" <gene.wirchenko@1:261/38.remove-qhs-this> - 2012-08-08 19:04 +0000
        Re: Who gets interviewed to produce use cases? "Arne Vajhøj" <arne.vajhøj@1:261/38.remove-nlb-this> - 2012-08-13 18:36 +0000
    Re: Who gets interviewed to produce use cases? "David Lamb" <david.lamb@1:261/38.remove-qhs-this> - 2012-08-08 19:04 +0000
    Re: Who gets interviewed to produce use cases? "Arne Vajhøj" <arne.vajhøj@1:261/38.remove-nlb-this> - 2012-08-13 18:36 +0000
  Re: Who gets interviewed to produce use cases? "Jukka Lahtinen" <jukka.lahtinen@1:261/38.remove-qhs-this> - 2012-08-08 19:04 +0000
  Re: Who gets interviewed to produce use cases? "Arne Vajhøj" <arne.vajhøj@1:261/38.remove-nlb-this> - 2012-08-13 18:36 +0000
    Re: Who gets interviewed to produce use cases? "Leif Roar Moldskred" <leif.roar.moldskred@1:261/38.remove-nlb-this> - 2012-08-13 18:36 +0000
      Re: Who gets interviewed to produce use cases? "Gene Wirchenko" <gene.wirchenko@1:261/38.remove-z1z-this> - 2012-08-15 18:36 +0000
      Re: Who gets interviewed to produce use cases? "Leif Roar Moldskred" <leif.roar.moldskred@1:261/38.remove-z1z-this> - 2012-08-15 18:36 +0000
        Re: Who gets interviewed to produce use cases? "Gene Wirchenko" <gene.wirchenko@1:261/38.remove-z1z-this> - 2012-08-15 18:36 +0000

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