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Groups > aus.computers > #62727 > unrolled thread
| Started by | SolomonW <SolomonW@citi.com> |
|---|---|
| First post | 2018-01-04 19:21 +1100 |
| Last post | 2018-01-06 19:01 +1100 |
| Articles | 8 — 5 participants |
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Telstra sucks SolomonW <SolomonW@citi.com> - 2018-01-04 19:21 +1100
Re: Telstra sucks "SG1" <lost@the.races.com> - 2018-01-04 18:35 +1000
Re: Telstra sucks Max <max@val.morgan> - 2018-01-04 20:39 +1100
Re: Telstra sucks SolomonW <SolomonW@citi.com> - 2018-01-05 00:17 +1100
Re: Telstra sucks Jeßus <j@j.net> - 2018-01-05 08:34 +1100
Re: Telstra sucks Xeno <xenolith@optusnet.com.au> - 2018-01-06 18:55 +1100
Re: Telstra sucks Jeßus <j@j.net> - 2018-01-05 08:32 +1100
Re: Telstra sucks Xeno <xenolith@optusnet.com.au> - 2018-01-06 19:01 +1100
| From | SolomonW <SolomonW@citi.com> |
|---|---|
| Date | 2018-01-04 19:21 +1100 |
| Subject | Telstra sucks |
| Message-ID | <14y22xzmbvwtx.1rmc2at2gc6ah$.dlg@40tude.net> |
On the 15/12/2017, I reported here that Telstra had with their NBN mucked up my Internet. Well after complaint with the complaint department at Telstra is not fixed. Finally in frustration we contacted the Ombudsman. Telstra responded with a firm statement that they would contact us in a few days. They did not. As of the 4/1/18 its still not fixed.
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| From | "SG1" <lost@the.races.com> |
|---|---|
| Date | 2018-01-04 18:35 +1000 |
| Message-ID | <qHl3C.125263$Sk2.119033@fx05.iad> |
| In reply to | #62727 |
"SolomonW" <SolomonW@citi.com> wrote in message news:14y22xzmbvwtx.1rmc2at2gc6ah$.dlg@40tude.net... > On the 15/12/2017, I reported here that Telstra had with their NBN mucked > up my Internet. Well after complaint with the complaint department at > Telstra is not fixed. Finally in frustration we contacted the Ombudsman. > Telstra responded with a firm statement that they would contact us in a > few > days. They did not. > > As of the 4/1/18 its still not fixed. You left big time off the subject line. My daughter dumped them and went with one of the companies TPG took over and surprise surprise she now has an internet connection.
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| From | Max <max@val.morgan> |
|---|---|
| Date | 2018-01-04 20:39 +1100 |
| Message-ID | <p2ksob$osp$1@gioia.aioe.org> |
| In reply to | #62728 |
On 4/01/2018 7:35 PM, SG1 wrote: > > "SolomonW" <SolomonW@citi.com> wrote in message > news:14y22xzmbvwtx.1rmc2at2gc6ah$.dlg@40tude.net... >> On the 15/12/2017, I reported here that Telstra had with their NBN mucked >> up my Internet. Well after complaint with the complaint department at >> Telstra is not fixed. Finally in frustration we contacted the Ombudsman. >> Telstra responded with a firm statement that they would contact us in >> a few >> days. They did not. >> >> As of the 4/1/18 its still not fixed. > > You left big time off the subject line. My daughter dumped them and went > with one of the companies TPG took over and surprise surprise she now > has an internet connection. > I thought Telstra were meant to be the best. They are the most expensive.
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| From | SolomonW <SolomonW@citi.com> |
|---|---|
| Date | 2018-01-05 00:17 +1100 |
| Message-ID | <11vtqwnwpikzx$.1vtwskhlrz0ys$.dlg@40tude.net> |
| In reply to | #62729 |
On Thu, 4 Jan 2018 20:39:22 +1100, Max wrote: > On 4/01/2018 7:35 PM, SG1 wrote: >> >> "SolomonW" <SolomonW@citi.com> wrote in message >> news:14y22xzmbvwtx.1rmc2at2gc6ah$.dlg@40tude.net... >>> On the 15/12/2017, I reported here that Telstra had with their NBN mucked >>> up my Internet. Well after complaint with the complaint department at >>> Telstra is not fixed. Finally in frustration we contacted the Ombudsman. >>> Telstra responded with a firm statement that they would contact us in >>> a few >>> days. They did not. >>> >>> As of the 4/1/18 its still not fixed. >> >> You left big time off the subject line. My daughter dumped them and went >> with one of the companies TPG took over and surprise surprise she now >> has an internet connection. >> > > I thought Telstra were meant to be the best. They are the most expensive. If you are talking mobile YES but not for internet https://ispspeedindex.netflix.com/country/australia/
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| From | Jeßus <j@j.net> |
|---|---|
| Date | 2018-01-05 08:34 +1100 |
| Message-ID | <3c7t4dl84p5o4j4e6asvd0qm0eo2lno0hp@j.net> |
| In reply to | #62730 |
On Fri, 5 Jan 2018 00:17:56 +1100, SolomonW <SolomonW@citi.com> wrote: >On Thu, 4 Jan 2018 20:39:22 +1100, Max wrote: > >> On 4/01/2018 7:35 PM, SG1 wrote: >>> >>> "SolomonW" <SolomonW@citi.com> wrote in message >>> news:14y22xzmbvwtx.1rmc2at2gc6ah$.dlg@40tude.net... >>>> On the 15/12/2017, I reported here that Telstra had with their NBN mucked >>>> up my Internet. Well after complaint with the complaint department at >>>> Telstra is not fixed. Finally in frustration we contacted the Ombudsman. >>>> Telstra responded with a firm statement that they would contact us in >>>> a few >>>> days. They did not. >>>> >>>> As of the 4/1/18 its still not fixed. >>> >>> You left big time off the subject line. My daughter dumped them and went >>> with one of the companies TPG took over and surprise surprise she now >>> has an internet connection. >>> >> >> I thought Telstra were meant to be the best. They are the most expensive. > >If you are talking mobile YES but not for internet > >https://ispspeedindex.netflix.com/country/australia/ Not necessarily even then. They deploy small 4GX towers for small populations that are only compatible with a very limited number of phone models.
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| From | Xeno <xenolith@optusnet.com.au> |
|---|---|
| Date | 2018-01-06 18:55 +1100 |
| Message-ID | <fbbdo3Fie24U5@mid.individual.net> |
| In reply to | #62729 |
On 4/01/2018 8:39 PM, Max wrote: > On 4/01/2018 7:35 PM, SG1 wrote: >> >> "SolomonW" <SolomonW@citi.com> wrote in message >> news:14y22xzmbvwtx.1rmc2at2gc6ah$.dlg@40tude.net... >>> On the 15/12/2017, I reported here that Telstra had with their NBN >>> mucked >>> up my Internet. Well after complaint with the complaint department at >>> Telstra is not fixed. Finally in frustration we contacted the Ombudsman. >>> Telstra responded with a firm statement that they would contact us in >>> a few >>> days. They did not. >>> >>> As of the 4/1/18 its still not fixed. >> >> You left big time off the subject line. My daughter dumped them and >> went with one of the companies TPG took over and surprise surprise she >> now has an internet connection. >> > > I thought Telstra were meant to be the best. They are the most expensive. You must be *joking*? -- Xeno
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| From | Jeßus <j@j.net> |
|---|---|
| Date | 2018-01-05 08:32 +1100 |
| Message-ID | <0a7t4d9di1h2h2b4kni05op712n7ib87bd@j.net> |
| In reply to | #62727 |
On Thu, 4 Jan 2018 19:21:04 +1100, SolomonW <SolomonW@citi.com> wrote: >On the 15/12/2017, I reported here that Telstra had with their NBN mucked >up my Internet. Well after complaint with the complaint department at >Telstra is not fixed. Finally in frustration we contacted the Ombudsman. >Telstra responded with a firm statement that they would contact us in a few >days. They did not. > >As of the 4/1/18 its still not fixed. That's Telstra. I've had nothing but grief from them when I've had to use their services, since the early 80's.
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| From | Xeno <xenolith@optusnet.com.au> |
|---|---|
| Date | 2018-01-06 19:01 +1100 |
| Message-ID | <fbbe22Fil0gU1@mid.individual.net> |
| In reply to | #62727 |
On 4/01/2018 7:21 PM, SolomonW wrote: > On the 15/12/2017, I reported here that Telstra had with their NBN mucked > up my Internet. Well after complaint with the complaint department at > Telstra is not fixed. Finally in frustration we contacted the Ombudsman. > Telstra responded with a firm statement that they would contact us in a few > days. They did not. > > As of the 4/1/18 its still not fixed. > I went with Optus not long after they entered the fray (late 80s?). Never had a problem and my costs went down to a third or less than what they were under Telstra. Even the Optus helpline people, usually Australia based AFAICT, get any issue sorted out in short order. I live in a *Telstra Free Zone* and I intend to keep it that way. I advise others to do likewise. -- Xeno
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