Path: csiph.com!4.us.feeder.erje.net!3.eu.feeder.erje.net!feeder.erje.net!usenet.goja.nl.eu.org!aioe.org!bofh.it!news.nic.it!robomod From: David Christensen Newsgroups: linux.debian.user Subject: Re: Do other owners of WD Gold disks hear a periodic plonk ? Date: Fri, 24 Jul 2020 21:10:02 +0200 Message-ID: References: X-Mailbox-Line: From debian-user-request@lists.debian.org Fri Jul 24 19:06:37 2020 Old-Return-Path: X-Amavis-Spam-Status: No, score=-6.9 tagged_above=-10000 required=5.3 tests=[BAYES_00=-2, FOURLA=0.1, LDO_WHITELIST=-5] autolearn=ham autolearn_force=no X-Policyd-Weight: using cached result; rate: -4.6 User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.10.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Language: en-US Content-Transfer-Encoding: 7bit X-Mailing-List: archive/latest/765540 List-ID: List-URL: List-Archive: https://lists.debian.org/msgid-search/6e01121d-fc8f-bf50-5a2b-cd743db6f520@holgerdanske.com Approved: robomod@news.nic.it Lines: 64 Organization: linux.* mail to news gateway Sender: robomod@news.nic.it X-Original-Date: Fri, 24 Jul 2020 12:06:14 -0700 X-Original-Message-ID: <6e01121d-fc8f-bf50-5a2b-cd743db6f520@holgerdanske.com> X-Original-References: <1265733873786621359@scdbackup.webframe.org> Xref: csiph.com linux.debian.user:225214 On 2020-07-24 11:49, Thomas Schmitt wrote: > Hi, > > i got my new computer with a 4 GB WD Gold (WDC WD4003FRYZ-01F0DB0) and > observe a strange behavior with a provisory Debian 10 LXDE installation. > > If the drive has power then i makes a plonking noise every 3 to 5 > seconds. The plonk is louder when Debian runs, but can also be > heard (and felt by direct finger contact with the disk) if only EFI > is running. The sound is not really loud but well hearable when the > room is silent. > > I began hearing it after about two hours of operating the computer. > My hardware provider reports about two installation attempts. XFCE > excluded him from using the screen after successful installation. > (He's a SuSE/KDE user.) So he installed again with LXDE. > During those (maybe 4 hours) he did not notice this sound. > > Did others here recently purchase a WD Gold disk and hear similar > periodic single knocks. > I see a matching report in > https://community.wd.com/t/hard-drive-idle-sounds/199915 > but cannot judge whether it was finally accepted as hardware damage. > > > Have a nice day :) > > Thomas I assume your drive is 4 TB. https://www.westerndigital.com/products/internal-drives/wd-gold-hdd I do not own that make/model of drive. My guess is that your drive has the "click of death": https://en.wikipedia.org/wiki/Click_of_death If you can return the drive, return it. If you cannot return the drive, I would download, install, and run "Data Lifeguard Diagnostic for Windows": https://support.wdc.com/downloads.aspx?DL#downloads If the drive is within the warranty period and flunks the diagnostic, contact WD support, get and RMA, and replace it. If the drive is within the warranty period and passes the diagnostic, contact WD support and describe the symptoms. They might let you RMA it. If the drive is outside the warranty period, recycle it. David