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From: Jolly Roger <jollyroger@pobox.com>
Newsgroups: comp.sys.mac.apps
Subject: Re: Canon scanner and Mavericks
Date: 5 Feb 2014 14:05:52 GMT
Organization: People for the Ethical Treatment of Pirates
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On 2014-02-05, Peter James <pfj@doesn't.exist.com> wrote:
> Jolly Roger <jollyroger@pobox.com> wrote:
>
>> On 2014-02-03, Peter James <pfj@doesn't.exist.com> wrote:
>> snipped
>> Next time it tells you no scanner is connected, open
>> /Applications/Utilities/System Information and select USB on the sidebar
>> to view the USB deice connections on your computer. See if the scanner
>> appears in that listing.
>
> I tried to access the scanner at 12. 01p.m  with no success.  However
> the scanner does appear in /Applications/Utilities/system Information/
> USB.  And it reports the following:
>
> "CanoScan:
>
>   Product ID:   0x1905
>   Vendor ID:    0x04a9  (Canon Inc.)
>   Version:       6.03
>   Speed:        Up to 480 Mb/sec
>   Manufacturer: Canon
>   Location ID:  0x24100000 / 3
>   Current Available (mA):       500
>   Current Required (mA):        500"

This, combined with the fact that you have tried switching USB cables is
a sign that the malfunction is more likely a software issue as opposed
to a hardware issue (though it doesn't completely rule out hardware).

>> It would also be good to know what, if any, messages are posted to the
>> system / console logs at the time of this problem. 
>
> The following messages were reported to System log:
>
> Feb  5 12:01:27 phreddeeoracle5 com.apple.launchd.peruser.501[160]
> (jp.co.canon.ijscanner2.scanner.ica.13232.8E076C87-F6AB-453C-AD9A-9A7428B9D575[278]):
> Exited: Killed: 9

This error message points to a driver software issue.

I see two different software packages on the Canon web site for this
scanner (click the "Drivers" link on this page to see them):

<http://www.usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan_lide200#DriversAndSoftware>

One appears to be a TWAIN-compliant scanner driver. The other is the
Canon ICA driver for the scanner. Do you have both of these installed?

I would try uninstalling all of the software you installed from the
Canon web site. Mac OS X comes with built in Canon drivers that may be
sufficient for your needs.  

> Feb  5 12:01:28 phreddeeoracle5 kernel[0]: SMC::smcReadKeyAction ERROR
> TC0F kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff80245d60

This is an interesting error. This seems to indicate a problem with the
System Management Controller kernel extension. Do you have iStat menus,
SMCFanControl, or a similar piece of software installed? It also could
simply be that the malfunctioning scanner driver software caused this
message to appear due to the previous malfunction one second earlier.

-- 
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I often ignore posts from Google. Use a real news client instead.

JR